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The tech was early within the window stated which was a great start. He quickly assessed what needed to be done and provided the options and costs. We agreed on the best plan of attack and that did require him to get a larger machine from the shop, but they are around the corner so that was quick. He and another worker returned and quickly got to work. They cleaned out whatever was causing the obstruction and I was very pleased. The tech also addressed 2 small issues with a disposal and pipe under the kitchen sink, each of which took a minute or so.
When they were done they cleaned up whatever dirt had been created.
The tech even assessed our sump and water heater just to let us know what to watch for and if we needed to replace either what costs to expect. Good food for thought as we are new to the home and don't know the age of the sump. Although he fixed the disposal he even gave prices for replacement and discussed models and their features for whenever we need to replace the disposal. I felt no pressure to buy other items and felt this was all helpful information I would need for the future."
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