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"I received a quick call back and within two hours
arrived at my house and worked hard to solve my issue.
was successful" and we are happy campers again! I highly recommend

-Mark P.

#4155 arrived at my requested time and set straight to work. He understood what I had already done to fix the situation. He quickly wrote" and estimate and brought in his tools. He found what I suspected which was a large residue of lapidary sediment from my hobby was clogging the drain. He was very neat and cleaned the work area afterwards. While the price was a little higher than my plumber, he came right at the requested time!

-Frederica M.

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Angie's Answers


Take off the lid to the tank and check inside.  There should be a small hose going into a larger pipe near the middle of the tank right next to the flapper.  When you flush the toilet water squirts from that hose into the pipe.  If it isn't in place put it back so that water goes down that pipe once again.  This is what refills your bowl.  If water does not come out of the little hose check to see if it is kinked or blocked.  You can take it off and blow air through it.  Don't worry, it's only clean water that goes through the hose.  If it is clear and water does not come out of the short pipe where it attaches on the flush valve then there is a clog in that valve and it will probably need to be replaced.  These are $10-20 at any home improvement store and even Wal-Mart.  The instructions are simple and you can do it yourself in about 15 minutes.  Check the washer on the supply hose to the toilet while it is off to replace the flush valve.  If it is old or worn replace the hose as well.  It is cheap insurance of only a few dollars which is a lot cheaper than a failed hose or washer causing water to leak.


If you don't feel comfortable replacing the fill valve, if it is needed, a handyman can do it fairly cheap.  Whereas a plumber or other contractor will have a minimum charge of $100-200 a handyman might do it for about $50.


Todd Shell

Todd's Home Services

San Antonio, TX


From the sounds of it, you have a clog between the floor drain and the connection to the city sewer (unless you have a septic tank).  The lower flow rates of sinks / showers / dishwashers probable don't cause a backup like the washing machine does.  A couple of suggestions.

1.  Snake the drain line with a spade tip snake, twisting the snake as you advance it.  This should clear the partial blockage.

 2.  If feasable, have your washing machine discharge into a utility sink and put a strainer on the drain to catch the clothing fibre (fibres and grease from the sink probably made the clog in the first place not to mention a garbage disposal).

3.  Replace your floor drain with one that has a backflow preventer (looks like there is a ping pong ball in it).

 Good Luck

It is not uncommon for a plumber to have to go get the parts necessary to repair and complete the job.  It is very hard to determine what the problem is over the phone and it is not until the repair process begins that the parts needed to resolve the problem is discovered.  It may also depend on if the plumber is using hourly rates or per job rates.  I would hope the time to get the parts would be minimal and the charge would be as well!

Well , you've certainly started a debate that will endure forever , but personally , having worked with both products , PEX is a better product . Now granted , the 1st time i used it

I was not impressed , cause it leaked.......NOT because the product was at fault, it was because I did not understand how to use the product !

The trick to using Pex , is to make certain that the fittings seat, they MUST be pushed together with force, and if you do not push with force to get the seat to seal, it leaks .

Therefore , when using PEX , you have constantly to be aware of leaving room to make your connections -Properly !

The beauty of PEX is that it bends , it is flexible and decreases the labor factor ,although the connection costs are often 100-300 % higher than copper , but again , it can cut labor costs in half  and it is safer to work with,  NO FLAMEs!

FYI: CPVC and PEX are two different materials and installed differently.  PEX is not intended to be glued but instead has special crimp fittings.  PEX is a brand name of one product that is manufactured slightly differently by others as well so it is important that the same brand fittings are used to match the pipe material.

Mobile homes used CPVC for years and some still do.  It works fine but is not as strong as a properly soldered copper pipe system.  Is the contractor installing this new plumbing a licensed plumber?  I'd be surprised if he is since he's using CPVC and not PEX (or similar) or copper.  PEX pipe is even cheaper than CPVC when run by a knowledgable plumber.  It doesn't require nearly as many joints since it comes in rolls and can flex through spaces easily.

There are some groups raising a fuss about BPA and other chemicals found in plastics that don't like the use of CPVC, PVC, or PEX pipe.  I haven't seen the results of any lab tests to confirm or dispute their concerns.  As far as durability goes it's fairly safe as long as it's properly installed and secured.  It is not as susceptible to hard water damage as copper.  It absolutely must be insulated along it's entire length to protect it from contact to other materials as well as freezing.  Also, the fixtures in the house need to be grounded electrically since the pipe itself provides no electrical protection against accidental shock or electrocution.  In a copper plumbed house the system is grounded so static electricity, a short in a wire near a water line, or lightning strike will carry the current out through the pipe instead of through the water to you, ideally.

If it's installed correctly you should be fine but make sure the contractor knows what he is doing and follows the proper procedures to use CPVC pipe.

Todd Shell
Todd's Home Services
It is usually cheaper to remove part of the ceiling below and patch it after the leak has been repaired.  Remember that water can travel before settling in one area, causing the spot you've seen.  Just because it is below the toilet does not mean that the toilet is the problem.  The cheapest option is to pull the toilet and check the floor around the wax ring to see if it has been leaking.  A new wax ring only costs a few dollars.  When was the last time you caulked the shower in that bathroom?  The water can leak around the corners or at the door (if you have one) and travel along the floor joists until it pools in a lower spot on the ceiling below, then seep through.  It could also be a seal at the drain of the tub or shower. 

I get a few calls a year for this sort of thing.  It's usually something simple but can be a nightmare to diagnose, especially if the problem is intermittent.  Start with the simple possibilities and use deductive reasoning to narrow the possibilities.  Before you do a lot of damage it may pay off to hire a reputable contractor to help you make sure you've exhausted all of the imple and more obvious possibilities.

Todd Shell
Todd's Home Services

Drain Cleaning reviews in Penfield


Penfield Drain Cleaning Companies Provider Name Locked
not only was able to provide service faster than others I called(by several days) he was also the most reasonably priced. Nice guy too. Would definitely use again.
- dara P.

I had to call to schedule the appointment as they were unresponsive through Angie's list messaging. They told me that they had not received e-mail notification of my message, and there were technical difficulties through Angie's list. They answered the phone every time I called and were responsive and accommodating. We had scheduled for them to arrive at their time window beginning at 4pm and they arrived at 6, the cleaning took less than 10 minutes.
- Jessica J.

Punctual emergency service after a wad of paper towels made it down our sewer line.
Pulled the toilet, snaked the line, reseated the toilet and cleaned up perfectly.
Our tech (
Penfield Drain Cleaning Companies Provider Name Locked
5592) couldn't have been more helpful or efficient!
- Carl P.

kitchen sink was stopped up. Plumber snaked sink and garbage disposal. Took pipe apart to snake, then bottom portion of disposal off. Put disposal back together, or so I thought.Sink developed slow leak, that rotted my
Penfield Drain Cleaning Companies Provider Name Locked
and created black mold.Call
Penfield Drain Cleaning Companies Provider Name Locked
to make sure he was the one who had done work. Company agreed.
Penfield Drain Cleaning Companies Provider Name Locked
agreed to send someone out right away. Plumber told me it would cost $1100 to fix. I asked him to come down on the price. He looked around in my house and said "you can afford it." He agreed it was a slow leak, but said it wasn't his company's problem. I called the company again and told them leaks didn't start until your plumbers came out.
Penfield Drain Cleaning Companies Provider Name Locked
sent out a damage a Damage appraiser who came into look at the problem. I got a letter in the mail a few days ago saying company is not liable.
- Sandra M.

Technician did not provide estimate, did not do work on first trip, said
he had to come back. Talked my
Penfield Drain Cleaning Companies Provider Name Locked
into paying outrageous price (I
was away and left
Penfield Drain Cleaning Companies Provider Name Locked
my credit card.) When I called to complain
first I got a run around, then they said they would back out the charge
for the first trip. Two weeks later no credit to charge card.
- Steven M.

With notification, the technician was early and he went right to work. The kitchen sink line to the main sewer line was clogged - badly, clogged. The vent line had not been professionally cleaned out for many years. After 1 1/2 hours of work the clog was finally broken up and flushed to the main sewer line.
- Michael B.

The job could not be fully completed, due to the damaged threading of a really old cap of the clean out. This had nothing to do with the plumber(
Penfield Drain Cleaning Companies Provider Name Locked
), so he did the best he could to put it back.
Penfield Drain Cleaning Companies Provider Name Locked
was very punctual and moved stuff around to show up the morning after i bought the emergency deal($99) advertised on angie's list.
Price was great and
Penfield Drain Cleaning Companies Provider Name Locked
put in a good 2 hours of work to get the drain to clear up, using a snake from the roof and then from the cleanout behind the sink, that eventually cleared up the drain
Given the cleanout is an old metal pipe, flush with the wall of teh house, getting the damaged lid back on was a challenge, that
Penfield Drain Cleaning Companies Provider Name Locked
tried to resolve with a plastic cap and a plug, both of which didnt work at which point
Penfield Drain Cleaning Companies Provider Name Locked
presented me with an option to replace the cleanout(under the crawl space) for $500+, that didnt sit well with me and I declined taking up the next day.
I had to remind
Penfield Drain Cleaning Companies Provider Name Locked
to leave the old cap behind, so that I could go the hardware store to find a replacement, which I did and I have a "band aid"solution for now, but that may give soon, hopefully not too soon.

- Amit B.

Service went well. Took two trips. First trip did not show blockage. Shortly after tech left drain showed blockage. Called and tech said he would let us know when he could return. No call back but tech did return around 11 AM. Tech said they snaked 90 ft.

Drain Cleaning Companies in Penfield, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!




24 High St Ste 1



Ask Dan

55 LeGran Rd

At Home Services

2021 Winton Rd S

Benedict Plumbing Rochester Rooter

577 Ridgeway Ave

Beyond The Horizon Property Solutions

412 Wildwood Drive

Bob Meister Plumbing Services

1731 South Rd

BP Plumbing

780 Winifred Dr



C.A.M. Real Estate Development LLC

1295 Lake Ave

Chamberlain Septic & Sewer

1835 Ridge Rd Jct

Choice Home Warranty

1090 King Georges Post Rd

Creative Concepts

1741 Turkhill Rd

Curcio Plumbing


D&P Precision Plumbing & Remodeling

5 Barrett Ave

D'Angelo's Plumbing & Heating

1835 N Union St

DD Home Rennovations

556 Heck Road
Spencer Port

Don Hamblin Home Improvements, LLC

62 Farmbrook Dr

DP Customs

436 Magnolia St

Dyna Mole

201 Dewey Ave

Fischer Plumbing

466 Stone Rd

Flanagan's Plumbing

1333 Whitney Rd



G.C.G. Renovations LLC

8 Donlin Dr.

Gatti Plumbing Inc.

441 Elmgrove Rd

Gissin Brothers Plumbing

PO Box 17219

Goodwill Plumbing & Heating

3390 Atlantic Ave

Highland Plumbing

96 Hutchings Rd

Highland Plumbing

96 Hutchings Rd

Honey Do Handyman Services

1217 Majestic Way

J.T. Repairs & Construction

53 Hitchcock Ln

JDL Home Improvements

217 Field ST.

JG Remodeling

19 wolff s



Keith's Finger Lakes Handyman Services

2508 Gorham Hall Rd

kjlang plumbing

160 Princess Dr

Landon's Services

PO Box 1662

M.Y. Construction Co.

883 w broad st.

Mark Porretta Excavating Inc

4414 Latting Road

McKenna's Kitchen & Baths

556 Whitney Rd West

Miller Plumbing Inc

6018 E Henrietta Rd

Mr. Rooter of Rochester

195 Dewey Ave

Northeast Water Systems, Llc

2338 W Kendall Rd

Northern Comfort Heating & Cooling

1966 Sherburne Rd

Northland Lining

30359 Fox St. NW

Nulook Group Inc

1367 Long Pond Road


2266 W Kendall Rd

Penfield Plumbing

533 West Commercial Street
East Rochester

Pink Rose Handyman/Skyline Builders LLC

1115 E Main St. - Box 41

Plumbing Plus

150 Brook Trout Ln

Rocity Assets LLC

PO Box 1395

Russell Plumbing & Home Services

30 Rochester

SA Construction and Remodeling

4345 west main street

Star Rooter Plumbing

46 Barbie Cir

Taylor Heating, Inc.

325 Mount Read Blvd

The Honey-Do Handy Woman

673 Whittier Rd

Thomas' Contracting

5599 S Holley Rd



Unified Maintenance And Construction

3546 Camp Run Dr

Voelkl Plumbing

PO Box 60261

Webster plumbing & heating, inc.

587 phillips road

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