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A
"Had a backed up drain that snaking didn't fix, called in professionals. We found a deal on Angie's List, $79 for a drain cleaning, and purchased the service." We were contacted within a couple of hours with immediate availability, and had the issue fixed that day. The cost was exactly what was advertised, the work was professional and the whole process from research to problem solved was completed within hours. Definitely recommended!

-KRISTIN S.

A
"My first contact was with
who set up the appointment. On the appointment day
came and snaked out both drains as a" precaution. Very friendly, professional, and efficient. Cost was exactly as I expected. I have used their services in the past and would do so again!

-DONNA H.

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Local Articles in Penfield

main sewer line

What are the warning signs of a main sewer line clog?

Highly rated plumbers describe the warning signs that your main sewer line is clogged, provide tips on unclogging the line, and explain how to avoid scams.

A clogged sewer or drain line can be a major headache, but so can falling victim to a scam. (Photo courtesy of Angie's List member Valerie M. of Cleveland Heights, Ohio)

5 ways to avoid a sewer repair or drain cleaning scam

Don't fall victim to a unnecessary service or sewer or drain cleaning scam. Here are five ways to help avoid becoming a victim.

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

Leaky plumbing messy area under the sink
Plumbing, Plumbing - Drain Cleaning

It's a good idea to get to know a good plumber before you have a plumbing emergency. Also, watch out for these red flags of possible plumbing-related scams.

Angie's List member Ronald C. of Roseville, Mich., had to install a new drain pipe after tree roots grew into the old pipe forming a clog.
Plumbing - Drain Cleaning

How often does a sewer drain need cleaning? Angie Hicks responds to a member who wants to know if sewer drain cleaning should be done regularly or as-needed.

(Photo courtesy of Angie's List member Michele P. of Fresno, California)
Plumbing, Plumbing - Drain Cleaning

Does your toilet gurgle? Are you hearing a "glug glug" sound? Have it checked out; a noisy toilet often signals a blockage in your residential plumbing system.

Angie's Answers

?

From the sounds of it, you have a clog between the floor drain and the connection to the city sewer (unless you have a septic tank).  The lower flow rates of sinks / showers / dishwashers probable don't cause a backup like the washing machine does.  A couple of suggestions.

1.  Snake the drain line with a spade tip snake, twisting the snake as you advance it.  This should clear the partial blockage.

 2.  If feasable, have your washing machine discharge into a utility sink and put a strainer on the drain to catch the clothing fibre (fibres and grease from the sink probably made the clog in the first place not to mention a garbage disposal).

3.  Replace your floor drain with one that has a backflow preventer (looks like there is a ping pong ball in it).

 Good Luck

?
It is not uncommon for a plumber to have to go get the parts necessary to repair and complete the job.  It is very hard to determine what the problem is over the phone and it is not until the repair process begins that the parts needed to resolve the problem is discovered.  It may also depend on if the plumber is using hourly rates or per job rates.  I would hope the time to get the parts would be minimal and the charge would be as well!
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FYI: CPVC and PEX are two different materials and installed differently.  PEX is not intended to be glued but instead has special crimp fittings.  PEX is a brand name of one product that is manufactured slightly differently by others as well so it is important that the same brand fittings are used to match the pipe material.

Mobile homes used CPVC for years and some still do.  It works fine but is not as strong as a properly soldered copper pipe system.  Is the contractor installing this new plumbing a licensed plumber?  I'd be surprised if he is since he's using CPVC and not PEX (or similar) or copper.  PEX pipe is even cheaper than CPVC when run by a knowledgable plumber.  It doesn't require nearly as many joints since it comes in rolls and can flex through spaces easily.

There are some groups raising a fuss about BPA and other chemicals found in plastics that don't like the use of CPVC, PVC, or PEX pipe.  I haven't seen the results of any lab tests to confirm or dispute their concerns.  As far as durability goes it's fairly safe as long as it's properly installed and secured.  It is not as susceptible to hard water damage as copper.  It absolutely must be insulated along it's entire length to protect it from contact to other materials as well as freezing.  Also, the fixtures in the house need to be grounded electrically since the pipe itself provides no electrical protection against accidental shock or electrocution.  In a copper plumbed house the system is grounded so static electricity, a short in a wire near a water line, or lightning strike will carry the current out through the pipe instead of through the water to you, ideally.

If it's installed correctly you should be fine but make sure the contractor knows what he is doing and follows the proper procedures to use CPVC pipe.

Todd Shell
Todd's Home Services
www.thomeservices.com
?
It is usually cheaper to remove part of the ceiling below and patch it after the leak has been repaired.  Remember that water can travel before settling in one area, causing the spot you've seen.  Just because it is below the toilet does not mean that the toilet is the problem.  The cheapest option is to pull the toilet and check the floor around the wax ring to see if it has been leaking.  A new wax ring only costs a few dollars.  When was the last time you caulked the shower in that bathroom?  The water can leak around the corners or at the door (if you have one) and travel along the floor joists until it pools in a lower spot on the ceiling below, then seep through.  It could also be a seal at the drain of the tub or shower. 

I get a few calls a year for this sort of thing.  It's usually something simple but can be a nightmare to diagnose, especially if the problem is intermittent.  Start with the simple possibilities and use deductive reasoning to narrow the possibilities.  Before you do a lot of damage it may pay off to hire a reputable contractor to help you make sure you've exhausted all of the imple and more obvious possibilities.

Todd Shell
Todd's Home Services
?
The simple answer is ,"No!" The only way to effectively clean grease and scum from a drain line (or a neighborhood, jk) is with high pressured water. The machine they use is called a Jetter, many drain cleaning companies have them.
?
Do you know the age of the existing valve?  Are you sure the existing valve is a ball valve and not a gate valve?  Gate valves notoriously fail after prolonged periods of being either open or shut.  The rubber washer breaks down or gets mineral build up on it and then it won't shut off.  Whether the valve is bad or not it's a lot cheaper to replace it while he's got the area dug up and working on those connections than having him return to dig it up and pull it all back apart again due to a leaking valve.  The valve will run around $20 and the pipe isn't much either (price depends on the type of pipe).  Labor is an few minutes so he likely isn't charging you any more in labor costs to put the new valve in than he would to do the rest of the work anyway.

Like Vern said, he has a minimum amount he has to charge to cover his costs and still make money.  Being a contractor of any sort is not cheap with all of the government regulation, higher fuel costs, tool costs, etc.  It probably costs him at least $200 a day just to be in business if he's a self employed independent.  More for someone with a shop and answering service, etc.  Most plumbers around here are going to charge at least $100/hour with a minimum charge.  It'll probably take him 2-3 hours to install everything so he's really not out of line.  You might be able to find someone a little cheaper but check their reputations.

Todd Shell
Todd's Home Services
San Antonio, TX

Drain Cleaning reviews in Penfield

A

Rating
Called at 8:45 in the morning after getting water into my basement. Was surprised to hear that someone would be dispatched in 30-45 minutes. About 45 minutes later, they were there. Arem was the technician who came. He was extremely professional, very knowledgeable, and went right to work. After verifying that a clog was my problem, he had it resolved in a short time. He then tested it twice to make sure the clog was gone!
Would recommend to friends and would definitely hire them again.
- Mark G.
A

Rating
He was very responsive. He sent me a message the same evening (via Angie's List, so be sure to check the site for a reply) offering to come the next day (YAY!) He was on time and very professional and kind. He solved our problem in less than 15 minutes. Seamless!
- monica H.
A

Rating
Penfield Drain Plumbers Provider Name Locked
arrived on-time and gave me a written estimate before performing the service, making sure to explain to me all the details. He was very professional. I would definitely recommend his services and will use him again in the future.
- Allan D.
A

Rating
We have also had him clear the main drain line to the
Penfield Drain Plumbers Provider Name Locked
before. He pulled the manhole cover in the
Penfield Drain Plumbers Provider Name Locked
and found it full of debris. He made the city come out and clear it. He does all the work himself. He makes sure the job is done right. Unfortunately he's too good! He is very busy so it's unlikely you will get same day service. Yet I'll wait a day or even two if I can because I know it will get done right at a good price. I only reccommend him to friends, and I've tried a few others before finding him.

- Timothy S.
A

Rating
It went very well.
Penfield Drain Plumbers Provider Name Locked
replaced the metal pipes with plastic pipes, and removed the broken garbage disposal. I love dealing with this company. They have snaked the main drain, the drains leading from the gutters etc., usually every other year. They will answer your questions and don't talk 'down' to you. If every service company performed as well as
Penfield Drain Plumbers Provider Name Locked
, there would be no need for an Angie's List service.


- MARK & BECKY P.
B

Rating
I did not have the service done. The problem came down to how my tub was installed originally. In order to access a port they needed to get to, the only option was to open my wall which I was not ready to do at this time.
- courtlan M.
N

Rating
Thank you for the prompt and great service. The first time my husband and I called someone was able to come out that day and thaw out a frozen septic line. Less than a week later we needed someone to come out again. Someone was out that same day to figure out the issue. Found that is was the lift station pump. They were able to put a new pump in and have us back up in running same day. When you have a septic system and it goes out knowing there is someone that can come out and help you same day is so important!! Thank you again to Dusty and his whole team for such great service. Thank you!!
- Michelle B.
A

Rating
They have been out four times to try and fix the backed up toilet. Come to find out if the issue was on the city's side. They are wonderful. I would recommend them to anyone. I have been with them for a long time. Everyone who I have had come here has been the highest quality person.
- Eleanor S.

All Drain Plumbers in Penfield, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ABRAZO CONSTRUCTION DESIG

58 HOGAN POINT RD
Hilton

Acculine Home Improvement Co

595 Gillett Rd
Spencerport

Air-Dee Corp

North Chili

ALBERTI & SONS PLUMBING

24 High St Ste 1
Fairport

ALL- CLEAR PLUMBING & HEATING

14 CALLINGHAM RD
Pittsford

AP Plumbing

1195 Ridgeway Ave
Rochester

At Home Services

2021 Winton Rd S
Rochester

Benedict Plumbing Rochester Rooter

577 Ridgeway Ave
Rochester

Beyond The Horizon Property Solutions

412 Wildwood Drive
Greece

Bob Meister Plumbing Services

1731 South Rd
Scottsville

C J KUSAK & SON INC PLUMBING

308 CHELMSFORD RD
Rochester

C.A.M. Real Estate Development LLC

1295 Lake Ave
Rochester

Carolina Cool Inc

1294 Surfside Industrial Park

CHAMBERLAIN SEPTIC AND SEWER

1835 Ridge Rd Jct
Webster

Creative Concepts

1741 Turkhill Rd
Fairport

D&P Precision Plumbing & Remodeling

5 Barrett Ave
Spencerport

D'Angelo's Plumbing & Heating

1835 N Union St
Spencerport

DEWEY PLUMBING INC

195 ELECTRIC AVE
Rochester

Don Hamblin Home Improvements

62 Farmbrook Dr
Farmington

DP Customs

436 Magnolia St
Rochester

Dyna Mole

201 Dewey Ave
Rochester

FISCHER PLUMBING

466 stone Road
Rochester

Flanagan's Plumbing

1333 Whitney Rd
Ontario

FRANK ZIEFEL

591 LANDING RD N
Rochester

G.C.G. Renovations LLC

8 Donlin Dr.
Rochester

Gatti Plumbing

441 Elmgrove Rd
Rochester

Gissin Brothers Plumbing

PO Box 17219
Rochester

Goodwill Plumbing & Heating

3390 Atlantic Ave
Penfield

Halco

865 County Rd 6
Phelps

Highland Plumbing

96 Hutchings Rd
Rochester

Highland Plumbing

96 Hutchings Rd
Rochester

Honey Do Handyman Services

1217 Majestic Way
Webster

J.T. Repairs & Construction

53 Hitchcock Ln
Rochester

JOHN VIELE ACCU PLUMBING

428 MOSELEY RD
Fairport

Keith's Finger Lakes Handyman Services

2508 Gorham Hall Rd
Stanley

kjlang plumbing

160 Princess Dr
Rochester

Landon's Services

PO Box 1662
Batavia

Lynch Plumbing LLC

191 Champion Ave
Webster

M.Y. Construction Co.

883 w broad st.
Rochester

Mark Porretta Excavating Inc

4414 Latting Road
Canandaigua

McKenna's Kitchen & Baths

556 Whitney Rd West
Fairport

Miller Plumbing Inc

6018 E Henrietta Rd
Rush

Mr Rooter Of Rochester

195 Dewey Ave
Rochester

Northeast Water Systems, Llc

2338 W Kendall Rd
Kendall

Northern Comfort Heating & Cooling

1966 Sherburne Rd
Walworth

PAUL H HARTMANN PLUMBING

2266 W Kendall Rd
Kendall

Penfield Plumbing

533 West Commercial Street
East Rochester

Plumbing Plus

150 Brook Trout Ln
Rochester

Rocity Assets LLC

PO Box 1395
Webster

Russell Plumbing & Home Services

30 Rochester
Rochester

Ryan Plumbing & Heating

11 Comfort St
Rochester

SA Construction and Remodeling

4345 west main street
Shortsville

SK Plumbing

Johnsonville

Star Rooter Plumbing

46 Barbie Cir
Rochester

Taylor Heating, Inc.

325 Mount Read Blvd
Rochester

TRENKLER PLUMBING INC

79 NIXON DR
Rochester

Unified Maintenance And Construction

3546 Camp Run Dr
Lakeville

Voelkl Plumbing

PO Box 60261
Rochester

Wayne Bansbach Painting

24 Ontario View St
Rochester

Webster plumbing & heating, inc.

587 phillips road
Webster

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