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"First property: replaced two HVAC systems and repaired some duct work. One piece of new duct was not installed perfect. Other than that, well done! Second property:" replaced one HVAC system. Well done! The technician tried their best to replace the drain line. Thank you!

-Lin H.

"All went very well. A representative called me the day after I emailed my question. My appointment was scheduled for the next week because that was the date that" worked for my schedule. The technician as he was on his way and arrived on time. The technician explained everything that he intended to ask was very friendly. The technician answer all my questions and completed the job in an hour as he said he would


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Local Articles in Palmyra

Hiring an HVAC service

The awkward-to-pronounce acronym stands for "heating, ventilation and air conditioning" which in many respects are completely different processes.

HVAC technician at work

HVAC Maintenance

You can help your home's heating and cooling systems work more efficiently and last longer by tending to regular maintenance. Some tasks, such as changing the furnace filter, can easily be done by the homeowner.

home inspector in the attic (Photo by Photo by Sara Cozolino)

As a home seller, there's nothing more nerve-wracking than waiting for the results of the buyer's home inspection.

Smart thermostat

On this episode of the Chat with the Experts podcast, Chris Cunningham shares tips to keep your home heating system running smoothly all winter long.

For an efficient and long-lasting furnace and air conditioner, look beyond the utility room. (Photo by Summer Galyan)

Want to avoid replacing your furnace or A/C sooner than necessary? These tips will keep air flowing efficiently for years to come.

HVAC system panel

Check your HVAC manufacturer's recommendations for best air filter options for your home's HVAC system.

Angie's Answers

what should you pay.  You pay what you can afford.  1100sqft unit requires a min. of a two ton unit.  prices range from 2100-2900 depending upon the seers of the system.  13 seer is the min. the law requires  and for your situation with 1100 sqft.  do not worry about the seers as long as it is to code.  the bigger the house the more seers for economy.  1100 sqft is at the border line for a two ton system.  It is more important to have your new system balance, there is where you get the economy on your electric bill and gas.  Bryant, lenox, ruud and carrier are the brands you should stay with.All have the same basic factory warrantee and will last you longer than you expect as long as you maintain it with regular check ups twice a year once in the spring and then in the fall.

raymond gonzalez
koolray heating and air
The only thing of importance, is the hvac professional you choose to use. Alot of manufacturer's pieces are built relatively the same, and will last about the same amount of time. The thing that matters most is what you can not compare between companies, and that is the installation. Purchasing a system is not like purchasing a car, where no matter where you buy it, they are all the same. Each installation is different, and usually what you are paying for is the level of expertise, and quality of the installation, the company who will actual give you the warranty, and the comfort that you will receive. Manufacturers warranties disappear every day. They always have a loophole where they can get out of paying, but your local dealer wants to keep you happy for future work, and to protect his reputation in the communiy. Look up 4 year old Nordyne and Goodman warranty problems. Choose the HVAC professional first. It will cost you the least in the long run. I have had to totally redo plenty of installations that were just performed because of an uncomfortable customer, and a system that keeps breaking down. The equipment is only as good as it's installation, and over 70% are not installed correctly.
Yes Jupiter. It depends on the severity of the situation, is the mold encapsulated in the insulation. If yes, than replace [insulation] it with new. Is it on the casing of the heater? If yes, clean it with a mold neutralizing metal cleaner. It's not a matter of finding something or someone to clean or address the existing mold. It's a matter of finding a contractor to rectify what is causing the mold grow. It's coming from excessive moisture in the air-handler unit. I can say with 100% surety you’re dealing with poor airflow and/or incorrect equipment sizing! Either issue will cause excessive icing of the evaporator coil, which leads to excessive condensate water in the system. The condensate will eventually overflow the drain pan leaving stagnant water in the air-handler housing, which leads to mold growth. I would not let any contractor do any kind of temporary repair, add any device like a UV light or air-cleaning product until the aforementioned is corrected. I talk a lot about this in my videos and on my website. It is the result of improper system design from unqualified contractors. There is a reason why some guys cost more than others, and this is one reason why!

I'd rate them equal,or close,as with several other brands. I'd be more concerned about the difference in installation and service down the road. Difficult to determine the difference ,but asking for detailed info about their installation,may convince you to choose one over the other.

The Dept. of Energy states that poor installations can cause a 30% efficiency loss! Plus with Gas their are saftey issues,venting properly etc.,and of couse the need for a "low Level" Carbon Monoxide Alarm.
I think maybe you are confusing SEER, which is an efficiency-related rating (higher SEER means more effective use of the electric power used to compress the gas), and TONS rating, which is a measure of the total cooling power of the system. (Tons used to mean how many tons per hour of ice was used in evaporative cooling building systems - a Refrigeration or Cooling Ton equals 12,000 Btu/Hour of energy exchange. A BTU, which is another antique measure but still used, is the energy needed to change the temperature of a pound of water one degree fahrenheit. Unfortunately, because of varying humidity and evaporation, this is not readily related to house air heating or cooling without a lot of assumptions and some computations. Relating this to today's world - the Manuals BayAreaAc referred to account for all these energy conversions and determine an estimated cooling (or heating) requirement for your specific house. The type of construction, solar exposure, general climatic conditions such as average temperatures, humidity, and hottest and coldest normal ambient temperatures and desired inside temperture are all taken into account in the more sophisticated versions of the analysis, so there is no "standard", though a rough old rule of thumb was about 1 ton of cooling per 500SF of house. Obviously, this was a WAG only because it did not account for insulation, type of roofing, whether you live in Alaska or Miami, etc. The ACCA manuals do a very simplified form of evaluation to arrive at a "design", which generally will be adequate. OF course, highly precise calculations are not really needed because A/C units generally come in even ton ratings - so if you are at say 2.6 ton requirement you will be getting a 3-ton unit anyway. SEER ratings are not a direct measure of efficiency, but the relative difference between ratings gives you good idea of the unit's relative efficency in using electricity - so a 16 SEER should be about 19% more efficient (so roughly comparable lower electricity bill) than a comparably sized 13 SEER unit. 13 SEER is the lowest efficiency currently allowed to be built for general use, 19 SEER is about the highest efficiency made by pretty much all manufacturers, and about 25 SEER is the highest rated though very pricey shelf-item units, though special construction custom units can reach about 30 SEER. Note however, like any government sponsored rating, much of it is hooey when you get down to it - for instance, SEER ratings are figured based on 80 degree inside air temp and 82 degrees outside, when that is far from the normal case of mid to low seventies inside and high eighties or above outdoors. This makes the absolute SEER rating meaningless, but relative numbers still have meaning in comparing units. Note these efficiency ratings are for conventional air conditoners and heat pumps working in ambient air conditions. Ground sourced Geothermal or lake/river exchange cooling units, though initially more expensive in most cases, can greatly exceed the air-exchange unit efficiencies because they are exchanging heat with cold natural water rather than with a high-temperature outside air, and instead of continually compressing a gas are just circulating cold water. I worked on one geothermal cooling project which had almost infinite efficiency, which of course makes no sense - but the only power was for sensors and a control valve as the water flow was single-pass under gravity flow, so no power was used to circulate the water.

Assuming you already have an installed units with all ductwork and so forth, small square footage furnace and AC can generally run anywhere form $2000-$5000 for each unit, or about $4000-10000 for a combined unit, depending on ease of installation, etc. This assumes your existing plumbing, electrical, ductwork, etc are directed suitable, so it is merely a matter of cutting  in a new unit and hooking it up. The lowest price would be for a minimally efficient unit, the upper number for highest efficiency.

If you are changing the type of heat (baseboard to forced air or electric to gas, for instance) or installing AC from scratch, then running power, ductwork, etc can up to double that number.

If you live near the coast (and depending on how hot you will let the condo get before cooling kicks in) the cost savings of a high efficiency unit might not pay for itself. Of course, if you are in the San Gabriel Mountains and really need winter heat, or in the Mohave desert or inland valley area and really need serious air conditioning, then a high efficiency unit (which can cost twice as much) might pay for itself in 5-10 years.

Your utility company (companies if gas heat with electric AC) can help with guides on how much your savings might be with different efficiencies, and may have an energy efficiency rebate program for efficient units. Also, the California Energy Commission has information and online calculators for that, as well as rebate programs for energy efficiency. There is also a federal energy efficiency rebate program (though it is generally limited to a tax credit equal to 10% of the cost of energy efficient retrofits, unless it is considered an "alternative energy" system). Pay attnetion to these energy rebate programs - I have a neighbor who, between state and federal program, had the entire cost of his insulation upgrade and furnace/hot wate heater system replacement covered in toto, except for few hundred $ for the initial energy audit. About $8000 in work for about $300, with about $100/month reduction in gas bills.

As always with condo units, check with the condo manager and the bylaws to find out what the rules are - some condos require matching units or installation by a certain contractor for ease of maintenance, and in many condos the heating and AC are actually the responsibility of the condo association or the bylaws require that the association handle the installation but you pay the cost, etc. Also, major work of this type usually has to be coordinated with the condo manager, and there may be time of day limitations on work hours, etc.

And of course make sure your HVAC contractor, if you end up choosing him, is licensed, bonded, insured, and well recommended, and whether any repairs to walls, floors, ceiling etc necessitated by replacing the system are or are not covered in his bid (he would subcontract this out, or more likely tell you that you need a general contractor to supervize plumber, electrician, plasterer, painter, flooring contractor, etc).

Hvac reviews in Palmyra


and cooling sells a maintenance package where they come out and do a winter and spring check on your furnace and a/c unit. However, what they don't tell you is that they only provide these services M-F during working hours when everyone like myself is as work. Even though they have technicians available/working on the ...More weekends, they REFUSED to schedule the maintenance during a weekend time frame. So, when I called the dispatcher they were rude as per usual - stating that I am merely a tenant of the property. They don't have a clue that I also own several other properties and would never again use their services. They just sell these maintenance packages to generate income and then "get to them" whenever it is convenient for them. IE care less about their customers.

- Eric H.

The technician who performed the check-up missed the malfunction of a switch but came in on the second day (Sat) and fixed it without additional charge.
- Jian L.

We purchased the inspection through Angie's List. The company set up an appointment quickly. The technician was prompt and professional. He explained details about how the furnaces were running. Pleasant experience.
- Kelly R.

Joined the stars program to get a regular maintenance on central that never had an issue. After they came out it immediately stopped working. I contacted them and told them how important it was to be fixed because my children have asthma and allergies. They did not care and told me that they could not do anything about it except by a whole new unit ...More which cost thousands of dollars. I felt taken advantage of. They are complete rip offs and tried forcing me into spending thousands. Now I'm left with no central air for my kids because I can't afford it.
- Jessica C.

We have used 's services since the late '80s-early '90s and they have always delivered on their promise of great service and quality work. This time was no exception. Our old furnace was about worn out so we decided to replace it with a new high-efficiency Carrier model. The whole process was painless (if paying ...More thousands of dollars for a new furnace can be called painless). was friendly, thorough and knowledgeable in preparing an estimate. He went through the process step-by-step and answered all my questions. and Raid did a great job with the installation. Both were detail oriented and went out of their way to get everything just right. The new furnace works great and we recommend to anyone in need of heating or cooling help.
- Don F.

I called after waiting all day for the plumber. (Maybe " " is when they expect me to wait around.) The receptionist told me that the plumber arrived at my house a little early. She claims that the plumber called and left a message. I checked my phone and told her that I did not have any missed ...More messages and asked her when the plumber arrived. She said that she did not have any information on that. I told her that I was home from 10:30am so if he arrived any time after that I would have heard if he rang the doorbell. If he came before 10:30, then what's the point of scheduling for 12-3pm? What's the point of having a schedule at all?
I'll be asking Angie's List for a refund because this provider obviously doesn't care about their customers. They don't bother to keep their schedule and don't bother to contact them. Thanks for wasting my time.
- Kevin W.

The young man was very polite. However, his equipment was falling apart (reminded me of the duct tape kitchen repair ad on TV) and the hose was only able to reach about 20 feet if or when it could go around an elbow. I estimate he was able to reach and clean less than 50% of the ductwork. I called the owner of . to offer polite ...More feedback. He seemed to be quite the grump and had numerous excuses. At the end of the conversation he offered 'Well, ok thanks." in a much less than appreciative . In my opinion he did not care.
- Chris B.

These guys did a great job. Very proficient and knowledgeable. The process was perfect. It has been nearly two months and both systems have worked perfectly.
- James S.

HVAC Contractors in Palmyra, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Antoniou's Heating & Air Conditioning

968 Karma Center Road

AP Plumbing

1195 Ridgeway Ave

Ask Dan

55 LeGran Rd

Bio Kleen Services LLC

7280 Burke Hill Rd

BP Residential Heating and Cooling LLC

79 Goldfinch Dr
West Henrietta

Buffalo Energy

5763 Seneca St



C & C Heating and Cooling

248 Kirkwood Road

Choice Home Warranty

1090 King Georges Post Rd

CJK Contracting


Coastal Custom Wine Cellars

2405 Orchard Crest Blvd

Comfort Windows

1380 Scottsville Rd

Comfort Windows & Doors

575 Ludwig Ave

Cornerstone Contracting of NY Corp.

630 East River Road


148 W. Hill Estates

Creative Home Renovations LLC

108 Amsterdam Rd

Culver Auto & Detail Sales/ Service

1387 Culver Rd.

Dennis Gaebel and Sons

P.O. 23824



Eastmen Heating & Cooling

32 Borrowdale drive

Ed Tschetter's Heating & Cooling

669 Ridgeway Ave

Excellent Air Heating & Cooling

23 Main St


1777 East Henrietta Road

Flanagan's Plumbing

1333 Whitney Rd

Geek Squad - Best Buy

2833 W Ridge Rd

Gissin Brothers Plumbing

PO Box 17219


865 County Rd 6


32 W MAIN ST 34

Hibbs Enterprises Inc

80 Clark St

Home Energy Loss Professionals

34 Brian Dr

Hopkins Home Energy

28 Bishopgate Dr



Hughesco Of Rochester

80 Rockwood Pl

Isaac Heating & Air Conditioning Inc

50 Holleder Pkwy

Jim Burgio Plumbing

Maple Av


217 S Main St

Lang Heating & Cooling Inc

105 Commercial St

MADCO Mechanical Services Inc

1066 Gravel Rd




93 Mercury Dr

mgm heating and cooling

8 Jacaranda Ct.

MP Hedges

115 N Washington St
East Rochester

Mytee Automotive Service

1 Rockwood St

Napora Heating & Cooling

762 Maple Dr


1130 Five Mile Line Rd.

OKEN Heating and Air Conditioning

620 Pullman Avenue

Pace Energy

246 Ridge Rd W

Pal-Mac Plumbing & Heating

307 E Main St

PathStone Corporation

400 East Avenue



Pittsford Homes Inc

PO Box # 506

Plumbing Plus

150 Brook Trout Ln

Pro Mechanicals of WNY LLC


Rainbow Restoration

22 Flint Street

Robco Refrigeration Inc.

241-16 148th Avenue

Rochester Automatic Heating

PO Box 1128





Smart Energy Solutions

302 Court of Elm

Sparks Monroe Heating & Chimney

2014 Ridge rd


4801 Woodway

Taylor Heating, Inc.

325 Mount Read Blvd

Todd Houseman Refrigeration

PO Box 213

True Energy Solutions

107 Monroe St.
East Rochester

VanErnst Refrigeration

A-1 Country Club Rd.
East Rochester

Vent and Cover

306-7337 137 st


12637 S 265 W Suite 100

Webster plumbing & heating, inc.

587 phillips road

Wise Home Energy LLC

1215- A Mt. Read Blvd

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