New City Tv Sales Articles

Sample Reviews

A

Rating
We were referred to
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at
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& Vision by
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from Thunderbird Custom Designs, when our new media wall was being built. We are very "low tech" and have had issues understanding the finer points of the new electronics on the
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. Our media wall was under construction primarily to facilitate my husband's new 80" Smart TV. We wanted the TV to "be all it could be" and we were so fortunate to have
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to help us figure it all out.
New City Tv Sales Provider Name Locked
is unbelievably patient and knowledgeable about his business. He literally spent hours with us, explaining what was available - from audio components to smart remote controls, and we had tons of questions. He made suggestions and advised us on what would work best to accomplish our goals. Our schedule didn't permit us to meet with
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during the day, so he made himself available after 5 pm on at least 2 occasions. We never felt rushed, or stupid. He made sure we understood him and consulted us each step of the way.
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even helped us with two other TV's not associated with the main job he was doing for us. He programmed each of them and made sure they were connected properly. We truly appreciated that as well. I would highly recommend
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and
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& Vision to anyone who needs help installing audio/video components. We are keeping his card in a very safe place, as I'm sure we'll be calling him again for future projects. Call
New City Tv Sales Provider Name Locked
, you won't be sorry.


- Louis P.
F

Rating
I order a new tv. They delivered a broken tv. I returened the tv and gave me half the money back. Without telling me there is restocking fees. I followed the policy. Worst customer service. The tv. was broken. I called the manufacture and they would not fix it. Told me to return it . I return it the next day I received the t.v.
- kenneth L.
C

Rating
Gentleman, I am sending this email to both of you to: 1> I apologize for coming on so strong with my requests and my demands regarding my install. 2> Inform you of ongoing problems and a potential problem next week. It may be chump change for you as a company, but $3,000 dollars is a lot of money for me to invest in this system (beyond the $2,000 for the cabinet). I believed that I would get a completely operational system without having to do running around having a Blu-
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tested. When I called you all back after having the unit tested completely operational at Best Buy, your comments were “Sometimes the unit need to be re-booted”. I think this was either bad diagnostics on your part or the lack of concern since I did not purchase the unit from you. A
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“try this” would have saved me 2 plus hours of running and calling. Your lack of concern to get this system set up as promised certainly is not on your company’s agenda. The Blu-
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player comes on when the Verizon selection is made, it should not come on until the Blu-
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selection is made. It did not come on previously, just after the trip to Best Buy and being plugged back in. The Samsung Smart View software (installed on my computer) does not see the TV since the Smart Hub was created on the Blu-
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player. I did not know what to tell
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when he asked which device I wanted to be the Smart Hub, and told him to use his best judgment.
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did know that I was going to attach a Music Server to the system at the time of install / programming. We did discuss this at length, and he told me to research the solution on the web. My research determined that the Samsung Smart View was the way to go (including my 2 hour conversation with Samsung Tech Support). Now this will not work with the Smart Hub on the Blu-
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player. Where do we go from here? Dump it in my lap? Change the internet connection to the TV? Re-program the Smart Hub? What will this cost me and when can it be done? Verizon will be in about the 10th of September to change the DVR unit and the other control boxes for their system. Will this force another programming session, or are their new boxes compatible with the present presets on the remote? Do I have to research this as well, or do you have any knowledge of this? What will that cost me to get an adjustment after the boxes are replaced? How long will I have to wait to get the program adjusted? This has not been a smooth install since the day the equipment was delivered and I was asked to pay $50.00 plus tax for delivery. Neither my wife nor I was expecting this charge, but paid it to the men who delivered the equipment. Then we were asked to pay another $200.00 for installation, another charge I believed that I pre-paid months before. Your company is the ONLY Company in my 68 years of existence that demanded payment in full PRIOR to delivery and installation. I never heard of any other company requiring this payment method. My roof contractor requested $5.00 down and rest when I was satisfied with the complete job. Just the difference between a outstanding Dalex Construction and
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. Now that you have all your money, I seem to be getting a “your problem” attitude. I am simply requesting that you make the system perform as promised and not to get nickleled and dimed to fix the problems, none actually caused by me. Thank You,
New City Tv Sales Provider Name Locked
716-308-0197
- Jeff G.
A

Rating
I brought my TV in their store to get it fixed. I was impressed with how pleasant everyone was with me. It was an older TV set, but it still worked, sort of. Anyway, this is a family run business, and they also have the real old sets there, I mean vintage. So if you are needing a retro TV this is the place to go. They also had the newer flat screen tv's for sale. It turns out that they were not able to fix my set entirely, but they were able to make it run better. I use it in a spare bedroom so it did not have to be perfect. I can't believe how honest they were about the work they did or did not do. They did not charge me anything extra either for the repair that was done. I was not able to pick the TV up for a couple of weeks. The store did not charge me for storage and did not give me grief when I came in to pick up the set without the ticket. I met the owner and the son. I was informed that if I wanted a new tv they would put some of the credit of the $75.00 initial look at and repair charge to a new TV or a pre-owned TV. As I was redecorating in the living room, I seriously considered it. Then I discover they do home theaters etc. So I arranged for the guys to come out and see the place and what would work best. I mentioned the sound system we currently used, he said he could work with it, so I set a time for him to come out. What I liked about this provider was the personalized attention we got. I have used other big box stores installation services before, but these people know their products and what they are doing. I highly recommend them.
- Diane W.
A

Rating

Couldn't have been any better, great service, would recommend their services to friends and family.
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was respectful, knowledgeable about AV systems.
- Betty S.
F

Rating
Although I have been pleased with other purchases and services from other
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Locations over the past 15 years, this latest experience with this particular location was beyond abominable. From day one the purchase of the projector $1599.99 (sold elsewhere for 1399.99) was a fiasco. In the store the staff did not know which projector I needed so I purchased two so I would have the correct model when the installers came to install the item. That was visit one to the store (1.5 hours). Salesperson informed me that I would have to return to the store to have the home theater "professionals" ( I use that term very loosely ) schedule the install. I returned to the store a few days later to schedule the install when I was told that I would need the "Geek Squad" to come out and do a survey to see exactly what was needed to perform the install correctly (99.00). That was visit two to the store (45 minutes). The survey was scheduled for a week or so later. The survey "professional" ( once again used very loosely ) did not look at the installation area where the projector was to be installed and told us we would need to buy HDMI and FIRE WIRE adapters to use our laptops but nothing was mentioned about needing anything further. We were told he would put his notes in the file at the store and they would schedule the install with "Geek Squad". After a week of phone calls and no responses from management, I returned to the store to see what needed to be done to schedule the install. The salesperson in the
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area of the store read through the notes from the survey "professional" and told me I needed to buy the HDMI and FIRE WIRE adapters. I informed him that we had already purchased them through
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.Com and they had already been delivered. He then scheduled the install with Geek Squad (377.00). About a week later the Geek Squad team showed up to do the install. They removed the old projector from its ceiling mount and then discovered that the install could not continue as they needed a special mounting plate to install the projector. The same projector purchased at
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and the same projector the survey professional saw and took out of the box. They then put the old projector back on its mount and told us we would need to purchase the mounting plate for the projector from
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.com and then re-schedule with Geek Squad to perform the install. (It needs to be noted here that we are located a little less than 2 miles from this store and the part needed was in stock at the store. Not once did the Geek Squad attempt to retrieve the mounting plate from the store, they simply left. We then contacted
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.com and purchased the mounting plate (149.99) (which was placed on hold at this store for us to pick up and bring back to our location) so the installers would have it when they arrived to perform the install. Since the mounting plate was in stock at the store I called the store manager,
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, to express my dissatisfaction with the entire process to date, and that I needed his assistance in getting this brought to fruition. I was told that he would contact Geek Squad personally and see to it that the projector was installed prior to our deadline of August 19 as we needed that projector for a meeting that evening. That phone call was on Thursday Evening August 14, 2014. Friday came and went, Saturday came and went, Sunday came and went. Monday I again returned to the store to voice my displeasure with the entire ordeal. the so-called store manager Javente assured me he would get it taken care of. Monday evening I spoke with Javente and gave him my personal cell phone number so he could contact me if there were any problems. I was promised installation by Tuesday August 19 at 4 PM. And naturally, true to this particular stores history, NOTHING... I have made numerous calls to the store and left numerous messages and have not had a return call. It was not until I refused to leave a message and insisted on holding that I finally got to speak with Javente, who then began to blame everything on the third party vendor they (Geek Squad) had hired to do the install. SO now my last visit to the store will be to drop off the projector and the adapters and dispute the charges to my credit card so I can go to another vendor purchase the EXACT SAME projector and have it installed by a true professional. One of the few things I can say about this store is they are consistent. Consistently Rude, Consistently ineffective and Consistently deceptive in their dealings. I used to love
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, but since this experience, I can honestly say I will never shop at ANY
New City Tv Sales Provider Name Locked
ever again.
- Joseph H.
A

Rating
When I initially called
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Lusi for an appointment, he was quite busy but was able to squeeze me in as a new customer. He called me the morning of the appointment to confirm and was right on time. He was very professional, taking his time to explain what he was doing and how to use the new receiver. He was able to hook the receiver up to my TV and BluRay Player and configure the speakers for my room in one hour. He also connected my receiver to my router so I could use AirPlay to play music wirelessly from my iPhone!
After
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left, I realized that my TV was turning back on after I shut it off with my remote. After I tried to troubleshoot the issue without success, I contacted
New City Tv Sales Provider Name Locked
. He gave me a suggestion of a setting change on my receiver that didn't fix the issue so he came back to my home the next day and went through the receiver and TV settings to fix the issue in 15 minutes without an additional charge!
Not only is
New City Tv Sales Provider Name Locked
very good at what he does, he is reliable, professional and customer responsive. I will call him without hesitation for my next AV need!
- Joseph B.
A

Rating
They did an excellent job. Very professional and neat. Came at the scheduled time and took the time to explain how to operate all the electronics Awesome job!
- Anne H.
A

Rating
IInitial call prior to our move from VA to Florida. I spoke with their store manager
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who was great. When we moved I called and
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arranged for owner,
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to come and assess, Very professional and provide great ideas about track lighting. Delivery day came.- Techs
New City Tv Sales Provider Name Locked
and
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were the ones to do installation. WOW these guys were amazing. They were so professional and willing to do whatever we asked. The completed work was fantastiv.
Thanks to the whole crew
- Richard D.
A

Rating
It went amazing Install was done 3 hours faster then quoted. Sales man was very knowledgeable and very nice. Installers got on here on time well early very Professional super nice. After install was done all the cables were invisible and everything was very clean. And Installer trained us on all the products. 10 OUT OF 10 Service!
- jason K.
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All Tv Sales in New City, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ADORAMA INC

42 W 18TH ST
New York, NY

Alarm Tech Plus, Inc.

2424 Morgan Ave
Bronx, NY

ALLIANCE APPLIANCE OF ROCKLAND

7 MOHAWK LN
Pomona, NY

Apple Communication LLC.

1953 John F. Kennedy Blvd.
Jersey City, NJ

Audio Breakthroughs

1534 Northern Blvd
Manhasset, NY

Audio Digital Design

285 Gainsborg Ave E
West Harrison, NY

Audio Video Central Corp.

103 School St
Lindenhurst, NY

AUDIO VIDEO SPECIALISTS

222 E FRANKLIN TPKE
Ho Ho Kus, NJ

Audio Video Synergy

33 Main St
Clinton, NJ

Audio Video Tek

340 Barbara Ter.
Kingston, NY

B&H Computer Repair & Service Center

420 Ninth Ave
New York, NY

B&H Photo Video Pro Audio

420 9th Ave
New York, NY

Barry's Appliance & TV

565 Union Ave
Bridgewater, NJ

Best Appliance & TV

9263 Queens Blvd
Rego Park, NY

Best Buy

299 N Central Ave
Hartsdale, NY

Best Buy

3601 Hempstead Tpke
Levittown, NY

Best Buy - Westbury

1100 Old Country Rd
Westbury, NY

Big Bear Home Theatre

Burton Place
Cresskill, NJ

BK Technologies inc

19-40 76th street
East Elmhurst, NY

Blatt Custom Audio Video, LLC

309 Liberty Avenue
Hillsdale, NJ

Branches Of Hope Thrift Boutique

270 Franklin Avenue
Malverne, NY

BROOKFIELD COSTCO

200 FEDERAL RD
Brookfield, CT

Certified Court Reporting,Inc.

1600 Calebs Path ext
Hauppauge, ny

Clear Blue Industries, Inc.

19 Standish dr.
Scarsdale, NY

Costco

20 Bridewell Pl
Clifton, NJ

Costco - Staten Island

2975 Richmond Ave
Staten Island, NY

CRYSTAL VISION TELECOM GROUP

65 PARKER AVE
New City, NY

DAVIDSON CO

74 PINE ST
Bogota, NJ

Design Depot Inc.

12 Northern Blvd
Great Neck, NY

DH Audio and Home Theater

961 Valley St.
Vauxhall, NJ

Digital Architecture Inc.

1 Manor Court
Montclair, NJ

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

DNZ Communications, LLC

142 Main Street
Bloomingdale, NJ

Eastern American Data/Voice, Inc.

35 Larkfield Rd
East Northport, NY

ELECTRONICS EXPO

491 Route 46 West
Wayne, NJ

Electronix HQ

57 Main Street
South Bound Brook, NJ

Elite Restaurant Equipment

153 21st St
Brooklyn, NY

Evans Custom, LLC

18 south mill st
Nyack, Ny

Expert TV Mounting

12 sunnydale
Brick, NJ

Flagship Audio Video

68 Queens RD
Rockaway, NJ

FlexKomUK

United Kingdom
New York, NY

Greenwich Handyman

522 E Putnam Ave
Greenwich, CT

HOME AUTOMATION GROUP

51 MOUNT BETHEL RD
Warren, NJ

Home Media Bliss

119 Alabama Ave
Paterson, NJ

Home Theater Pro

1871 Route 300
Newburgh, NY

Home Theatres 4 Less

221 Beach 80th St Apt 7F
Rockaway Beach, NY

Hometronics LLC

3 Andrew Place
Fair Lawn, NJ

House Systems

375 Greenwich St Lbby A
New York, NY

HTE (home technology experts)

321 County Road 39A
Southampton, NY

Hudson Valley Home Media

62 Burd St
Nyack, NY

INFINITY ELECTRONICS L.L.C.

107-02 129th Street
South Richmond Hill, ny

InnerSpace Electronics, Inc.

74 Fox Island Road
Port Chester, NY

J.C Audio-Video

862 County Rt 517
Glenwood, NJ

JACOBSON DISTRIBUTING CO

725 RAHWAY AVE
Elizabeth, NJ

JMG Audio Video Inc

5 Barnstable Ct
Saddle River, NJ

JTech

701 Empire Blvd
Brooklyn, NY

Karl's Appliance

65 Passaic Ave
Fairfield, NJ

LCD PLASMA INSTALLATION

230 Kings Mall Court
Kingston, NY

Media Magic Ent LLC.

9728 3rd Avenue
Brooklyn, NY

MONSTER TEES SCREEN PRINTING

PO Box 341068
Brooklyn, NY

New Jersey Phone Fix LLC

930 Newark Ave
Jersey City, NJ

new york lighting & control

na
West Harrison, NY

NJ GOLD SPOT LLC.

108-01 Liberty Ave
South Richmond Hill, NY

NORTHERN HOME APPLIANCES

18018 UNION TPKE
Fresh Meadows, NY

NorthWest Communications Group Inc

2101 Ave Z
Brooklyn, NY

NYSavesMoney

Massapequa, NY

Omnicare

Brooklyn, NY

OT Construction

8520 Elmhurst Ave
Elmhurst, NY

Paul's Appliances & Electronics

121 New York Avenue
Newark, NJ

PC Richard & Son

3350 Brunswick Pike Rt 1
Lawrence Township, NJ

PC Richards

53 West 23rd Street
New York City, NY

Pegasus Communications, LLC

548 West Broad Street
Westfield, NJ

Perfect Install

15 Fletcher Rd
Monsey, NY

Rock Solid Audio-Video LLC.

351 Richard Mine Rd
Wharton, NJ

RSI Integration, LLC

60 Dutch Hill Road
Orangeburg, NY

Sears

1701 Sunrise Hwy
Bay Shore, NY

Seemore TV & Appliance Center

551 Middlesex Ave
Metuchen, NJ

Serious Audio Video

500 Paterson Plank Road
Union City, NJ

Signature Audio Video Systems LLC

164 Kettle Creek Rd
Toms River, NJ

SOUND IMPRESSIONS

22 Bittern Dr
Nanuet, NY

Sound Waves

1200 US Highway 46 West
Parsippany, NJ

sounds good ny

520 8th ave suite 2102
New York, NY

SynapseIndia

Noida
Brooklyn, NY

TecDsign LLC

91 Refy Ave
Ramsey, NJ

The Automated Home Inc

54 Albourne Ave E
Staten Island, NY

The House of Audio

34 Maple Street
Summit, NJ

Theatermax

53 East Parsonage Way
Manalapan, NJ

TOTAL CONTROL REMOTES

10 TREETOPS DR
Monroe Township, NJ

TTS The Technology Store

2287 Route 112
Medford, NY

Walmart

161 Centereach Mall
Centereach, NY

Wanderlogic, Inc.

37 Main Street
Sparta, NJ

Westfair TV

1961 Post Road
Fairfield, CT

Winters Solutions LLC

25 Rodgers St
Avenel, NJ

Wired OnSite Inc.

264 Kell Avenue
Staten Island, NY

ZIPTECH Integration

888 Seventh Avenue
New York, NY
New City Zip Codes

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