Marlboro Closet Design Articles

Sample Reviews

B

Rating
We moved a wall out two feet in order to expand our walk-in closet. This became an opportunity to upgrade the closet and to add storage space by getting rid of the horrible wire rack shelving and installing something with a little class.
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We shopped around for a good contractor, and had several to choose from. There are online companies that let you submit your design then drop ship you the same stuff you could buy at the big box hardware stores. You have to ask the right questions to keep from being misled by those places. In the end, the decision was between two companies that offer what sounded like the exact same product. One, a large regional company out of
Marlboro Closet Designers Provider Name Locked
, and Artistic Closets which is a small local company. In the interest of keeping our local economy thriving, we chose to stay local.
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Marlboro Closet Designers Provider Name Locked
was very nice on the phone and we discussed what we wanted and she provided 3-D mock-up drawings by email based upon our drawings and dimensions. After having several companies out to measure the closet and give quotes, we thought that
Marlboro Closet Designers Provider Name Locked
had been out to see the closet. As it turned out, we informed them that we would use them for the project and they then requested an appointment to come see the space.
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I dropped by the shop a couple times to see the materials and to discuss the project. I spoke to someone there about having the nice rounded edges on the fronts of the boards. Since we were taking things this far, there is no reason not to go for a small up charge and take it to the next level. I talked to one of the guys that does the work and he showed me the machines that apply the pieces and makes the rounded edges and I was impressed. I told the girl at the front to add that to my order. I got some free color samples and expected that everything was good.
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Once measurements were taken and they had all the information, they set to work back at their shop working on building the custom drawers and the materials to fit all the racks and shelves to the closet. We had selected "furniture" that stands on the floor because the weight of all of our clothes and storage needs were in excess of what we would want to hang on the walls. In addition, we could already envision the little cubby holes under the bottom plates of the racks as secret hiding places for things I don't want thieves to find. This happened to be a feature that the other company that offered this product had already planted in our heads, but was never discussed by the
Marlboro Closet Designers Provider Name Locked
team. Since we have zero experience with this stuff, and two companies seemed to be offering the same product and very similar prices, it was assumed that similar features would be standard.
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We had opted to get extra wide 30" drawers to fit the space better and optimize the usage of the space. We were not impressed with the selection of handles and knobs that Artistic Closets offers. For a custom closet company, their selection is plain and utilitarian. Thinking about the wide drawers, we couldn't imagine anything worse than a tiny 3" wide handle in the center of this huge drawer front, so we told them we would purchase our own pulls and send them the hardware or at least the specs on what we were going with. We selected a pull in brushed nickel that is about 8" wide and forwarded the specs from the web site to them so that they could drill the drawers correctly.
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Installation day came, and they did a great job of fitting the "furniture" to the space. The closet has a wonderful built-in look that we were looking for. Upon closer inspection, we found that the hiding places were hard mounted and would be wasted space. We also realized that the rounded edges were not installed. This was a huge disappointment. For this they offered a $100 discount which is really only a 3% discount for missing the part of their work that is most visible.
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We ended up dismounting the racks on one side from the wall and leaning them over so that we could unlock the front fasteners and use the back fasteners as hinges to recover some of the hiding spaces.
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A few days later, we received the pulls and went to install them. It was then that we realized that the holes to mount the pulls were not drilled correctly. Several of them didn't line up between the drawer front and the box, so the screw wouldn't go through. Almost all of them had splintered when the drill bit came through on the inside of the drawer. This is simply a matter of poor workmanship. Anyone who has drilled more than a couple holes in wood can prevent this from happening if you just try.
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We sent photos of the damage and they sent out someone to work the issue. They used a little sandpaper and put some beauty washers around the screws to try to hide the splinters. Unfortunately, some of them had splintered an inch or more out from the hole and there was no way to hide them. To his credit, while he was here, the guy installed some brackets to make the hiding spaces a bit more stable.
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If we were paying some cut-rate bargain basement price, we could look past the problems with the drawers, but we are talking nearly $3000 for some drawers and shelves that are little more than dressed up particle board. Artistic Closets offered to remake the drawers for us and we took them up on that offer.
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A couple weeks later, they came out and installed the new drawers which are much better. The one thing I still notice is that someone seems to be power drill happy and all of the screw heads seem to have evidence of the bit twisting out of the head and leaving sharp points. We'll get out the sandpaper and dull them before they can snag any clothing.
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Once the new drawers were installed, Artistic Closets didn't waste any time invoicing us for the second half of the contract. A few days later, we received a reminder. They received the first payment without question or issue, it almost feels like they fear that we won't pay.
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Artistic Closets is very punctual and very responsive. We dinged them a little on professionalism because they have some workmanship issues that they need to work through and their communication, both internally and externally seems to be lacking. Before getting to work on something this expensive that they are not prepared to correct, they should go over the entire order to ensure that they understand everything that the customer expects.
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Overall, we are satisfied with the experience, but am disappointed that we couldn't get the rounded edges on the fronts of the boards. and we are not happy at all about losing the
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storage space under half the closet shelving. When you spend this kind of money on a luxury product, there is a certain level of expectation that you will get exactly what you want and that every person you interact with at the company will be sure to update your account with new information.
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- Steve H.
A

Rating
I was shocked to see a full 100% "A" rating for anyone. So without any hesitation, I called these guys and talked to the owner,
Marlboro Closet Designers Provider Name Locked
about redoing our master closet. It was not an easy thing. Our master closet has very weird shapes so it really is challenging for anyone to make it look half way decent.
Marlboro Closet Designers Provider Name Locked
was great with his communication, which is really rare with anyone. He was always very helpful and responsive to any questions or thoughts we might have had. I have to tell you that I had my reservations about this closet looking good but the final product was awesome! The design, the colors, and the placement of everything was spot on. The closet actually looks bigger then it did before, which is really strange. Great job
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! You guys do deserve your A rating. I will look forward to using them for my garage next.
- David D.
A

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I AM COMPLETELY DELIGHTED AND SATISFIED WITH MY BEAUTIFUL AND FUNCTIONAL
Marlboro Closet Designers Provider Name Locked
HIGHLY RECOMMEND THIS COMPANY. KUDOS TO THE OWNERS,
Marlboro Closet Designers Provider Name Locked
WHO HELPED ME DESIGN THE
Marlboro Closet Designers Provider Name Locked
WHO WAS ALWAYS AT THE OTHER END OF THE PHONE TO ANSWER ALL OF MY QUESTIONS AND ENSURE THAT THE INSTALLATION WAS COMPLETED CORRECTLY AND ON TIME DESPITE THE CHALLENGES OF AN OLD HOME. I CERTAINLY GOT THE PRODUCT I PAID FOR BUT THE CUSTOMER SERVICE WAS PRICELESS!
- Ellen R.
A

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This closet (circa 1972) was a thorn in my side for 20 years. After reading the reviews here, called for an appointment.
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T was right on in his design for the closet that best utilized the space. The installers were very careful during the installation, and it's so handsome it's a shame to be
Marlboro Closet Designers Provider Name Locked
behind a door!
Marlboro Closet Designers Provider Name Locked
my blood pressure just to step into it and have a 'aaahhh' moment. Highly, highly recommend these folks. ,
- Rhonda F.
C

Rating
The representative who came out to measure, advise and draw up our plans seemed quite meticulous. Seemed being the key word in that sentence.
The products themselves seem okay; not sure they're worth the price we paid, but I expect they will serve their intended purpose.
HOWEVER.
We should have known there would be a problem when we got to the pricing at the appointment. My wife and I had specifically asked for two bike racks to be included in the design; the representative advised us that it was usually best not to draw them into the plans, so as to allow the installers the freedom to place them where they best fit. Having said that, he forgot to include their price in the quote; rather than having me write a new check, he told me that they would just charge us for them on the install date.
The installers arrived after the time window we had been quoted. My wife, who had taken the day off from work in order to meet this appointment, called their office to inquire about an estimated arrival time; rather than taking her number and calling her back, the office AND the driver both called my phone number (which had been used only to schedule the initial appointment). I was in a meeting, so I could not take the call; obviously, my wife was unhappy with the apparent disregard for her time.
Then, when they arrived, there were no bike racks in the order. Therefore, my wife didn't pay for them. When I called to complain about this oversight, the owner called me back; as it turns out, he had asked the representative about the bike racks (the day we placed our order) and the representative told him we had decided not to get them. LIE.
To the owner's full credit, he did try to resolve the problem his employee created, going so far as to offer us the bike racks for free. I did not accept the offer, as I don't feel it was right for him to absorb that cost in addition to receiving this less-than-stellar review of his company.
In short, be extremely careful when the representative writes up your order and make sure EVERYTHING is in writing. Also, make sure to give them every single phone number that might be used to call them, as they didn't seem to understand that my wife might have a different phone number than me.
- Stephen D.
A

Rating
Dealing with contractors is always a stressful experience as you expect them to disappoint you in either their reliability, not delivering what you expected, increasing price or something else.
Marlboro Closet Designers Provider Name Locked
was absolutely exceptional in every way. Their lead builder,
Marlboro Closet Designers Provider Name Locked
was professional, and his helper was efficient and extremely capable. The quality was exceptional, they made very helpful suggestions whenever issues arose, which was rare, and the price was more than fair considering the scope of the job.
The final product looks fantastic and they left the work area cleaner than when they arrived.
I've already recommended them for another job and would do it again, enthusiastically.


- THOMAS A.
A

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We had the BEST experience with
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!!! we've been in a dispute with Closet World for over a year now (they tried to upcharge us 2x during installs, agreed to cancel and then took it back, the worst customer service ever), and we finally decided to just eat our losses and finally fix our closets. We got a quote from another closet company but decided to go with
Marlboro Closet Designers Provider Name Locked
because of the quality, customer service and designs.
Our experience was incredibly seamless.
Marlboro Closet Designers Provider Name Locked
is an angel and came with functional, creative designs for our 4 closets (2 of which were challenging spaces). It has changed our lives! The material is absolutely beautiful and install was super easy. We did have one issue with a closet not being installed exactly as planned -- we called
Marlboro Closet Designers Provider Name Locked
and she immediately said they would fix it without any issue. Now it's perfect. We really loved their nifty program where we were able to see how the closets would actually look in a variety of
Marlboro Closet Designers Provider Name Locked
before installation. No one was able to offer that to us and we made tweaks here and there that made a huge difference.
We absolutely LOVE our closets and would recommend them to anyone without hesitation. We're in the South Bay but it was worth driving to their showroom in
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Beach to see their closets first hand. They were a little more expensive than the other closet companies but you absolutely get what you pay for. Lots of "extras" are absolutely standard here and the quality is unbeatable!
- Jack N.
A

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Great job! Perfect design, top quality and easy to do business with! I will hire hem again and recommend to others.
- kathleen W.
A

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It went great
Marlboro Closet Designers Provider Name Locked
was very nice when she first came and gave the pricing to me and explained everything she would be doing. And true to form it was exactly as she said. The workers were great neat and informed me of everything they were going to do and made sure i was happy with the way they were going to do it.
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- Marion O.
A

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It went well from beginning to end. The office staff noticed that one of my neighbors had just done the same closets, so that gave us a good starting point. At the design appointment, after we discussed what was needed, the designer took measurements, plugged them into the software, and produced a visual of the closets that I could look at. After the initial appointment, the materials are ordered and 3 weeks later 4 installers completed the work in about 2 hours. They were excellent - on time, careful not to damage floors, cleaned up, and did top quality work. The materials are good quality and I found the prices better than some of the other vendors. I believe we got a discount for mentioning Angies List. And a gift card towards another project at the end. Overall we were very pleased and would highly recommend
Marlboro Closet Designers Provider Name Locked
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- Jaime B.
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All Closet Designers in Marlboro, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AllPride Construction Inc.

Wappingers Falls, NY

Berrian Construction L.L.C.

P.O. Box 29
Hyde Park, NY

Brian Hommel Home Improvement

749 Kings Hwy
Saugerties, NY

Campbell General Carpentry, Inc.

69 S Partition St
Saugerties, NY

Carlotti Concepts Construction

2 sawmill rd
Saugerties, NY

Clean 'N Tidy

190 Beechwood Avenue
Poughkeepsie, NY

ClosetOrder.com

Commack, NY

Collier Home Improvements

508 Mark Twain Dr
Walden, NY

Cornerstone Carpentry

31 Parkwood Blvd.
Poughkeepsie, NY

Country Construction

220 Old Ketchamtown Rd
Wappingers Falls, NY

Creative Construction DCR, Inc.

3 Cusa Drive
Highland, NY

DeniseGiannaDesigns

19 Melzingah Reservoir Road
Beacon, NY

Dicob Industries

Hopewell Junction, NY

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

Dsl Woodworking

Poughkeepsie, NY

First Class Remodeling Inc

36 Mountain Pass Road
Hopewell Junction, NY

Five Star Exteriors Inc

608 State Rte 28
Kingston, NY

GHS Construction

696 Berme Road
High Falls, NY

Giorgio's Home Improvements

155 Miller Rd.
Hopewell Junction, NY

Gordon's Home Improvement

433 Lake Desolation Road
Middle Grove, NY

Handyman Andy

45 Finnish Lane
Lagrangeville, NY

HERCULES RESTORATION, INC.

43 Hillside Ave.
Wingdale, NY

Hudson Valley Carpenters

50 Stony Kill Rd
Accord, NY

JKK Contracting LLC

9 John st
Napanoch, NY

JP Carpentry & Handyman Services

250 Vineyard Ave
Highland, NY

L.A.S. Contracting

21 3rd Ave
Kingston, NY

Magic Services

192 Libertyville Road
New Paltz, NY

MLB Incorporated

PO Box 257
Lagrangeville, NY

mountain peak construction

18 bridge st
Phoenicia, NY

My Way Home Improvement Inc

83 Brandy Ln
Wappingers Falls, NY

New Horizon

Hyde Park, NY

Olde Stone Kitchens & Flooring Peter Munzer

1659 Route 9
Wappingers Falls, NY

Palermo Tile, Kitchen & Bath

505 Old Indian Rd
Milton, NY

SKETCH N BUILD

982 MAIN STREET
Fishkill, NY

Steven Manzino

39 S Road
Holmes, NY

Stroud Carpentry Inc.

138 Judith dr.
Stormville, NY

TAGHKANIC WOODWORKING LLC

3144 ROUTE 55
Pawling, NY

Through These Hands

510 Mohonk Rd.
High Falls, NY

TJS Improvements

PO Box 271
Clintondale, NY

Unique Construction

324 S Ohioville Rd
New Paltz, NY

Upton Custom Woodworking

Mount Zion Road
Marlboro, NY

Wentland Custom Millworks & Interiors

PO Box 174
Big Indian, NY

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