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Over 2,418 reviews for
Macedon Internet Service Providers from people just like you.

"I just feel like there aren't enough choices. I have
but I don't feel like I have enough choices with cable. The service is great" but they bogged down when it gets to details like their inventory. They try to bill you for as much as they can. I have to deal with them on that.

-Jan G.

"On 7/29/15, I called to
to lower the cost of cable for my in-laws who are 85 and 86 respectively. Strangely by adding internet to the account" (they do not have a computer) I was able to lower the monthly charge. When they moved to a new location that
does not service, I was told there would be an early termination fee amount to about $240.00.
claims I was told there would be an early termination fee. I dispute that fact. On 9/28/15, I spoke to the "
Loyalty Department." I was told there was a recorded conversation of my verbal acknowledgment. The representative with whom I spoke advised she could not find "any information about my acknowledgment." When asked to hear the recording, I was told the matter would be discussed with a "supervisor" and I would be advised of the decision within 24 to 48 hours. After hearing nothing from
, I called
on 10/5/15. I had to explain the entire situation to a representative again. After a long conversation in which I was repeatedly asked the same questions, I was told the representative could not help me and I would be transferred to the "Loyalty Department." I waited on hold for at least 10 minutes and was told by the same rep with whom I had just spoken that the lines were busy. I held for another period of time and was told again the lines were still busy. The same rep told me that there was nothing that could be done and the charge would not be removed. I doubt she spoke to anyone in the Loyalty Department. RoseI would like to hear the recorded conversation where I acknowledged there would be an early termination fee. I do not recall making the acknowledgment. If I did, case closed and termination fee will be paid. Since i contest the fact I did, I would like
to make the recording (one I can hear and not a transcription) available. Doesn't seem like too difficult a request.

-Richard L.

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Internet Provider reviews in Macedon


After a month of constant down time and slow connections they determined the 18 Mbps line which I had been paying for was having issues. After arguing that about 1 hour of connection for the entire month was their fault they gave me a credit almost equal to what I had paid for service and wouldn't touch the install fee.
It took the service tech 3 weeks to get to my house and fix the problem. He was scheduled to come just a few days after I called the first time connection went down (the evening after the install), but forgot and only showed up three weeks later after I had called in 3 more times.
It worked ok for about a month, I did notice that I couldn't do hardly as much on 18 Mbps AT&T offered compared to the 4 Mbps plan that I had through Alaska Communications. Then it stopped working again luckily the over the phone tech could fix the problem if they moved me down to the 12 Mbps plan. It has worked ok but I get the feeling they keep throttling my speed down and I have been cut off a few more times. I will never go with AT&T Uverse again. I will be ending my service with them as soon as the contract is up unless I can get them to admit the crappy service and their inability to provide what they contracted to provide and get out sooner.
- hans S.

They relied on the independent contractor who changed out my radio unit to downgrade my service. No separate assessment. They had provided that level of service since they began it. I called both customer service and tech support, but could only leave a voice message (even though their voice system said I was always first in line). When support finally called back, I was told the contractor would call me with a tech explanation (he never did). I wanted to explore the possibility of moving my service to a closer tower.
When the service was operating as advertised, it was good. When it wasn't, and I complained, they downgraded it. If I am too far from the service tower, why did the salesperson authorize it in the first place? Why did the tech people allow the increased level of service? I was a customer for a long time, without problem. Fortunately, there was no contract to hold me in.
- Tom G.

They're alright. They're just expensive. I pay a lot. They are so expensive. My internet service is very slow. I don't have a choice. Where I am, there are a lot of trees so the service is that crazy.
- vici P.

It’s a basic cable TV, I have no HBO, I have nothing. They are not very responsive for senior citizens. You have to stay on line a long time but they take care of stuff. We have seasonal subscription and they renege on any discounts they offered before originally; which the other provider we use down south doesn’t do. That’s not fair. I would get rid off them but I can’t. Their service is fine, it’s just that they are expensive.
- lynda T.

The service technicians and phone support team is excellent. The biggest issue is cost (now at $250/month), which has been rising at a very rapid pace, much faster than the inflation rate, and not at a rate that correlates with improvements in service.
Internet speed is generally good, but slows down significantly between 3:00 pm, when school lets out, and about 10:00 pm.
Good lineup of the common channels, although it costs extra for every TV for which you want HD.
Telephone service is fine, with free calling throughout U.S. and Canada, answering service, forwarding service, call waiting, etc.
I'm looking at other options because of cost.

- Mark H.

I would give them a negative grade if I could. The worst customer service. We are limited to one megabyte and when we try to buy more they say it's our condo association. We brought it up with our condo association,
Macedon Internet Service Providers Provider Name Locked
at the Lakes, and they said that's just not true and they provide it directly to your house and you can buy as much as want. I have tried talking to the manager,
Macedon Internet Service Providers Provider Name Locked
, but she has never returned calls or emails. Their representatives even initially said they don't have her number. The service man who came to do the install was very nice and pleasant, and he couldn't even believe we are limited to one. It's apparent they don't care. We have to go onto our AT&T account on my mobile device to actually do anything.
- john V.

Where we live, Mile High Networks appeared to be our only option. They canceled our service abruptly after only a few weeks because we pointed out that it was not working well. Their only tech solution was to cancel our service. When I said that I didn't want to cancel,
Macedon Internet Service Providers Provider Name Locked
, the owner, did it for me. He also blocked my cell phone number and email so that I couldn't contact him. We found ourselves with no access to the Internet and he didn't even give us time to find another provider — it was late on a Friday afternoon. His actions were totally insane and unjustified. We have since learned that he did the same thing to another person in our development. We asked around and discovered
Macedon Internet Service Providers Provider Name Locked
. They came highly recommended by several sources including the people who fix our computers. We couldn't be happier. Bolt is employee owned and the four people who we have met are all wonderful, knowledgeable, and very professional. We are finally getting what we paid for. We have their fastest service and it is well worth a few extra dollars for the performance. We told two of the owners of Bolt about what happened and of our immediate need. Though it was after 5:00 PM on a Friday they managed to have someone at our house by Tuesday Morning. They had a full schedule and had to make an extra effort to accommodate us. I have never been more pleased with any service provider.
- Al J.

I don't particularly like them. They are fine and do what they are supposed to do, but I think they charge an outrageous amount of money. They charge $15 for each set-top box and $20 for the DVR every month. I think that is kind of outrageous. We have a bundle with our cell phones, internet, house phone and television and it is about $300 monthly.
- Barbara H.

Internet Service Providers in Macedon, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

6x6 Design, LLC

1631 Qualtrough Rd

Alexander Technical Resources

1263 Glenwood Ave. SE

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

Comcast Rochester

250 Cumberland St


1625 Lakes Pkwy.

Craig Tuttle Marketing

20 Emily St

Creative Concepts

1741 Turkhill Rd

DarkTower Computers

44 Bobrich Drive

Dish Network Rochester

195 St Paul St

Dish Network Rochester

242 W Main Street


415 County Road 8

First Page Media Group

3 Wills Rd.

Fisher Brittany Consultants, LLC

East 42nd Street


7401 Summerhill Road



Integrity Home Systems

197 South Avenue


4600 Touchton Road E, Building 100, Suite 150


758 Kapahulu Ave

Modern Web Studios

1067 N Main St

My Design Agent

3281 Fairway 6

Netsmartz Emarketing Services

332 Jefferson Road

Nijef Electric Inc.

155 Evergreen Rd

Performance Media Placement

23172 Plaza Pointe


1101 Brickell Avenue, South Tower

Satellite Tv


Siberian Hosting

191 Whitney Road

Switch It Up Designs

Crestfield Drive

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

The Right Way to Write

30 East Georgia Street

Time Warner Cable Brockport

4776 Lake Rd S

Time Warner Cable Pittsford

1250 Pittsford Victor Rd # 220

Time Warner Cable Rochester

2620 West Henrietta Road

Time Warner Cable Rochester

169 N Chestnut St

Time Warner Cable Rochester

195 St Paul St

Time Warner Cable Rochester

Time Warner Cable Rochester

Virtuo360 Google Business View

879 Independence Drive

W. J.Cleaning ServicesLLC

PO BOX 19474

Web & Moore

32159 23 Mile Rd.

Webb Design

PO Box 690661


11810 Parklawn Drive

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