Long Island Water Damage Restoration Services

in Long Island, NY

Long Island Water And Smoke Damage Specialists

Long Island, NY

Long Island Water Damage Restoration Articles

Water Damage Restoration reviews in Long Island

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I called and had a few questions -
Long Island Water And Smoke Damage Specialists Provider Name Locked
answered them. Although I didn't need to hired them right away I wouldn't hesitate. Nice service
- Gus L.
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Long Island Water And Smoke Damage Specialists Provider Name Locked
was forthcoming and honest and let me know there was no smell/odor, and the use of the extinguisher did not travel extensively outside the kitchen area. He said it needed to be cleaned in a professional way, but utilization of his services were not necessary. He saved me a lot of $$$ by not over-analyzing and trying to upsell me just to make a quick buck. He will let you know what needs to be done, and what does NOT need to be done. Very grateful for his assessment.
- Andrew V.
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Within 90 min of talking to our Insurance agent, Serv Pro arrived and started the necessary work. They were friendly, positive...very helpful. I cannot quote a price, it was all billed to our insurance. The work was top notch. Very punctual, professional and complete!
- JERRY F.
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THEY WERE A LIFESAVER! I called several places on the Friday afternoon before Memorial Day weekend. The job was not huge but it was a crisis situation. Most of the other places I called didn't even call me back. They sent someone out to handle the situation immediately. They were professional from start to finish. I was really surprised to see that some people had evidently had problems with them. I would never consider calling any one else for restoration services based on my experience with them. Professional and excellent from start to finish. I love them.
- Natalie W.
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I discovered that an area of carpet in the corner of a bedroom was wet and moldy. Investigating further, I found that a pipe had leaked inside the wall between that bedroom and an adjacent bedroom. Bedroom 2 had wet and moldy carpet inside the closet. I was able to turn off the water to prevent further damage.
I called
Long Island Water And Smoke Damage Specialists Provider Name Locked
the next day and asked them to come out and remediate the water and mold. They were very pleasant and told me they were sending out a tech with experience to assess the situation. The tech arrived in a timely fashion. He and his partner assessed the rooms and told me that they would have to remove everything that was wet, then they would dry out the space with dehumidifiers. He also checked my crawl space, since the hatch to the space was in the wet closet. After assessing the crawlspace, he told me that it had thick mold and was throughout the crawl space. He measured the crawl space. After calling in to the office (I think), he came and told me that the estimate for doing the crawl space based on the square footage (1600) would be $15,000, but they would do the bedrooms for free. I was totally shocked by the price and felt like I had been kicked in the stomach. I told them to wait on the crawl space but go ahead and do the bedrooms. He said OK.
They cut out the wet carpet, pad, underlayment and drywall in the 2 affected rooms (approximately 40 sq.ft. of drywall and 34 sq.ft. of flooring). The area was tented in plastic and a large dehumidifier was placed in each room. They added an airscrubber with
Long Island Water And Smoke Damage Specialists Provider Name Locked
filter vented to the outside on the next day. A tech came back every 2 days to check if the area was dry. They usually came in the appointed time except once. No one showed up so I called the office. They said they would send someone out shortly. The office called back later and said that someone had already been out earlier. I told them that I had been home the whole time and no one had come.
I called the office and asked for separate estimates for the bedrooms and the crawl space. She told me to get that info from the tech. I asked the tech, he told me to call the office. I asked 4 or 5 times and never got an answer. It took just over a week to dry out the area. They finally came and removed all their equipment. No mention of a bill or an estimate for the crawl space.
I called two other mold remediation companies (both from Angies List) and had them come out and give me an estimate for the crawl space. One company looked at the crawl space and asked why he was there? All he saw was some thick mold on one 2x4 just under the leak and sporadic occurance of lumberyard mold which he said was not causing any problems. He did give me an estimate to remediate the mold in the crawl space if I was bothered by the mold. His estimate was $4500. The second company was also puzzled as to why I had called him. His findings were the same as the first. He said that if it were his house, he'd remove the moldy 2x4 (5 ft long) and call it good. So that's what I did.
I was finally able to get an invoice from
Long Island Water And Smoke Damage Specialists Provider Name Locked
for the work that had already been done. They never did give me an estimate for the crawl space alone. I called and paid my bill over the phone and asked who I could file a complaint with. She said that she was a manager and could take the complaint. I told her all that is described here. She had the boss call me to work things out. He asked what it would take for him to make me happy. I told him that I didn't want anything except for them to do due diligence in inspecting and giving estimates. He told me that the tech had erred on the side of safety, just in case all the mold had to be removed (there is no such thing as safe mold). When the techs got into the crawl space and could check it out further, they would give me a more accurate estimate. He apologized for the "misunderstanding" and asked if he could do something for me, like buy me dinner. I said no thanks.
- Barbara H.
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Long Island Water And Smoke Damage Specialists Provider Name Locked
was professional and punctual when he came for the free estimate. It was clear that he was very concerned with diagnosing the problem correctly and finding the best possible solution. He thoroughly explained all the options and procedures. He was very considerate of my physical limitations and constantly reassuring me that he would fix the problem. When his workers came he was also present. Once completed he carefully reviewed the work, found further issues and was able to address and adjust the work schedule accordingly. He was able to provide excellent referrals and it was very clear that he was an expert in his field, very knowledgable.
- Jarad C.
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The company was very responsive to our call and came quickly to assess the damage and start work. They sent a very professional, knowledgeable, and highly trained individual by the name of
Long Island Water And Smoke Damage Specialists Provider Name Locked
to perform the work. He inspired confidence by his calm, communicative manner and was a big help in understanding the scope of not only the work he had to do but the work that was to follow to repair the damage. We were experiencing great stress from the high level of damage and his communication skills were very helpful and reassuring. He was very patient answering the same questions more than once and his explanations were very clear.
It took nearly two weeks to complete the drying process. During that time
Long Island Water And Smoke Damage Specialists Provider Name Locked
was communicating with us and keeping us apprised of the progress. He made it very clear that he would not pull the machines until nationally recognized standards for measuring the dryness were met.
We are extremely satisfied with the service we received from
Long Island Water And Smoke Damage Specialists Provider Name Locked
and from
Long Island Water And Smoke Damage Specialists Provider Name Locked
. We cannot stress enough how helpful his highly professional, communicative, patient, and friendly manner helped us during a time of great stress. We would highly recommend this company to anyone.

- Allen R.
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All Water And Smoke Damage Specialists in Long Island, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

360 Restoration

4732 32nd Pl Ste 2053
Long Island City, NY

JP Express Demolition & Excavation Inc

159 Ocean Ave
Massapequa, Long Island, NY

Oriental Rug Care Ny

4723 Vernon Boulevard
Long Island City, NY

Precision Painting Plus of NYC

11-02 49th Ave
Long Island City, NY

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