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Larchmont Plumbing Articles
Plumbing reviews in Larchmont
Second time - The air conditioning was broken. Will came very quickly. He fixed the problem and explained to me what had happened. He gave me information on how to better care for the system to prevent future problems. He was pleasant and easy to talk to, he made sure I understood and that I could call back if I had any questions later.
I was very pleased with the service and would use them again.
We needed to replace an old toilet in a rush. The previous toilet rocked and also flooded the bathroom so we needed to replace it before a family get-together. The plumber who came was great. He did a terrific job replacing the toilet even though someone previously had made a bit of mess of the bathroom renovations and not properly installed the toilet 12" from the wall but instead they only left 11" from the wall. And despite the tight fit the plumber made it all work. He also answered all my questions that I had while he was working. We also had a problem during the day of the installation where the plumber identified a hairline crack in the actual toilet before he spent any time installing it. That saved me a lot of hassle of him installing a defective toilet and having to redo it and he waited at the house while I went back to the store to get a replacement unit. (the only downside was that since they charge by the hour; it ended up costing a bit extra for that time -- I would recommend if you supply materials you check them all at the store before the plumber shows up!)
We used them a second time to perform an annual maintenance of the AC system since they advertised a special deal in the local papers. Although I'm sure they inspected everything I didn't feel like I got as much value from that visit as I wasn't sure besides looking over the systems what they did exactly. That person did show me how to clean the filters, etc but I didn't get a sense of what else he did besides that. And I don't know enough about AC systems to know what to ask. I wish he had spent a bit more time educating me on what he was doing/what the value add was of their visit.
We used them a third time to look over the pipes in the house and give us a free estimate to fix up the old pipes that we know will have some problems at some point down the road. That person recommended we do nothing so we didn't go ahead and use them for anything at that time. But will certainly consider them down the road.
I would have no problem using them again and although they were a bit more expensive than others I think you get what you pay for.”
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