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Our nearby groomer has moved away and we do not drive because we are both partially disabled, so we were worried that we would not be able to find another groomer close to us. Then we were told about mobile groomers! What a great idea! We found online and I called to make an appointment.
I left a voicemail and the owner (I think?) called me to get our details. We discussed what kind of dog and what services we wanted. He explained how it works and told me that he would call me back with an appointment date.
He called back saying that he could not find our zip code in his computer (!) but he eventually found it and we scheduled an appointment for Wednesday August 20th. He told me that they would call on the day before the appointment to give us our time window for the appointment.
On Tuesday the 19th he called to tell us that our grooming appointment would be Wednesday between the hours of 12:00 and 2:00 pm.
That is the last we heard from
Nobody showed up. Nobody called. At 2:15 pm I called and left a pleasant voicemail saying nobody was here and we hadn't heard anything and asking if we'd hear soon.
I got no return phone call.
It is now 24 hours later and I have not heard a thing from
No show. No phone call. No return of my call. Nothing.
I am completely unimpressed. I do not understand how people run businesses this way, or treat customers in this manner.
came out to our house. She was right on time and made all of the animals very comfortable around her. Our little dog is hyper a does not take to strangers well. When I came out with the cat, that little dog was sitting right next to
I thought our cat would go into hiding when we got him back. He was cold from the lack of hair and being wet.
He is still old and skinny but now very comfortable and happy. We will use
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
All Pet Groomers in Johnstown, NY
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Combined 20 years experience.
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Special offers available for vip members. contact us to find out more or ask about this...
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Cost is determined by the job. special offer for vip members. call or ask us next time you are...
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Cost is determined by the job.
Store number - 2233. additional business hours - mon-sat 7:00 am-7:00 pm; sun 8:00 am-6:00 pm.
Full service veterinary care. award winning.
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