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"The service technician was very punctual and did a great job diagnosing my furnace. Although he did not offer to provide space heaters for the weekend, upon calling" the office to request heaters, I was provided with two. After doing research into the warranty on my unit it turned out that my furnace and the part that broke was covered under an enhanced parts and labor warranty from the manufacturer. The company was very misinformed as to what the warranty covered and refused to provide me service under the enhanced warranty even though their website claims they are a factory authorized dealer. Due to the company's ignorance and complete disregard for customer service or doing the right thing, I was obligated to write this review and inform other potential customers to beware.

-Michael P.

"Went great did not have heat in our child's room. came promptly and did some of the best work that I have ever seen (I work with contractors" daily). Attention to detail was most important.Mo, and did were some of the hardest workers and fast that I have seen, never sacrificing quality. A plus roofing and Spartan electric came in to assist and also didn't disappoint with the same quality as AA plumbing. You won't be disappointed.

-Andre B.

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Local Articles in Highland Falls

Sink and plumbing

How to Avoid Common Plumbing Scams

Here are four of the most common plumbing scams to watch out for and how to avoid them.

Plumber working on toilet


When you need a plumber, especially for an expensive project for which you have time to plan, make sure you hire one who is fully qualified and licensed in your state. A plumber may be an apprentice, a journeyman or a highly qualified master plumber, depending on the level of training and experience.

Few kitchen appliances get as much use as the garbage disposal. And over the years, common issues such as jamming and leaking can occur. However, a disposal not operating properly or maintained can break down and cause plumbing issues - leading to costly repairs.

Homeowners often take appliances for granted. If you don’t take proper care of them, they can end up malfunctioning at the worst possible times. If you have a special occasion you’ll be hosting, follow these tips to make sure your big event goes off without a hitch.

How to avoid the dreaded clogged kitchen sink by properly using and maintaining your garbage disposal.

water heater

Many of us take our home's plumbing for granted. Here's what you should know.

Inspiration & Ideas

remodeled bathroom with new tiles
granite countertop and backsplash
bathroom remodel with granite countertop and backsplash
bathroom remodel with double vessel sinks and garden tub
bathroom remodel with double vessel sinks
marble tiles in shower

Angie's Answers


First - NOT full septic tank - if that was the case you would be getting backup of sewage into the lowest drains in the house, and possible very slow flushing or refusal to drain out of the bowl - the opposite of your case.

Second - I assume you are the owner. If a renter or on a lease, this type of problem may be the responsibility of your landlord, depending on the terms of your lease or rental agreement.

OK - two possible situations here - low water in BOWL, or low water in TANK. I am assuming your toilet flushes OK, with adequate water to clean out the bowl, and that it is a typical type toilet with a tank sitting on the back of the bowl. If this is not the case and it is a designer toilet or looks like those at public restrooms (no tank), then the BOWL answers still apply if it is initially refilling OK, but if not enough refill water coming in at all then call a plumber.

First, low water in the toilet BOWL case. If the water in the toilet BOWL is low after flushing, I see four likely causes, in order of most likelihood -

1) the fill valve is not putting enough water into the toilet bowl. If you take the top off the tank, you will see a small hose (typically black plastic) coming from the fill valve (a vertical mechanism, usually at left side of tank, that the incoming water tube or flex hose connects to the bottom of on the bottom side of the tank). While the tank is refilling after a flush, a steady but not large flow of water flows through this fill tube and down into a vertical pipe or tube (usually brass or plastic and about 3/4 inch diameter, which stands almost full height of tank). The small tube puts water into this pipe, from where it flows into and refills the toilet bowl. This is also the overflow tube, which keeps the tank from overflowing if the fill valve fails to shut off. If the fill valve has a problem or the fill tube has a blockage, it may not be letting enough water into the bowl. Also, check the tube is actually pointed down into the overflow tube - if the clip came loose, rusted away or broke, then it may just be filling the toilet tank rather than the bowl. Check that a steady flow (will not be a real foreceful jet) of water is flowing out of this tube into the overflow pipe while the toilet tank is refilling. You should also see the bowl filling up at this time. If it come in but does not fill high enough because it does not run long enough, some fill valves have an adjustment - check fill valve manufacturer website for instructions. Others just have to be replaced - doable if you are handy at home repairs (see web videos on how to do it), or call a plumber for probably about $150-200 to replace fill valve (have him replace the flapper valve at same time if you get this done).

2) there is something like a rag or string caught in the trap (the waste passage within the toilet body itself) which is slowly wicking the bowl water down the drain - would be solved by a good snaking. If this is the case, the bowl will fill fully after flushing, but then slowly (typically many minutes to hours) drain down to just filling the start of the oval or round drain passageway where the waste passage starts to curve up into the toilet body.

3) blocked sewer vent pipe (which vents sewer gas and lets air into the sewer system so when you flush the traps in drains and toilets and such do not get sucked dry by the vacumn caused by the exiting flow. If this is the problem, then several drains in your house may have the same problem, or drain slowly. When you flush, the water will drain totally down the pipe and almost all the water in the bowl and trap will go down the drain too, typically with a gurgling sound for a few seconds at the end as the air seal is broken in the trap, then a small amount of water will flow back from the trap into the bowl, leaving you with water in the entrance curve to the trap but nowhere near normal height in the bowl - maybe not even enough to fill the entrance of the drain passage.

4) a crack in the toilet, letting water gradually leak out of the bowl onto the floor or into the subfloor. If this has been going on for long at all you should see water on the floor, or water coming out in the ceiling downstairs, or in the basement or crawl space under the toilet.

Case 2 - the problem is low water in the toilet TANK - since this is a sudden problem, two likely causes:

1)  the float arm has corroded or the float setting has moved. Look in tank for any broken part. You may have a black ball on the end of a metal or plastic arm connected to the fill valve (which is the part, normally at the left side of the tank, that the flexible or copper tubing comes into at the bottom of the tank), or it may be a sliding cylindrical float that slides up and down on the fill valve (typically all plastic) - see if it is broken or loose or alll corroded up (for the arm type). When you flush, this float hangs down (if lever type) or slides down the fill valve (cylinder type), opening the fill valve so fresh water comes in to fill the tank and bowl. As the tank fills it lifts this float, till at the proper elevation the bouyancy of the float shuts off the fill valve. If the setting on this float has changed then it will either cause the toilet to "run" continually because it is trying to overfill the tank (float shuts off at too high a level, so water is continuously flowing down into the overflow tube and into the bowl); or it will shut off too soon, causing only a partial tank fill. There are adjustments to adjust the float shutoff setting - typically an adjustment xxxx on the arm-type, and a slider stop clip on a small rod for the sliding type. See web videos on how to adjust this, or call a plumber.

2) your flapper valve (in bottom of tank, the part a chain or cord or rod connects to the flush handle, which opens it when you flush the toilet, leaks. If it leaks AND the fill valve is working, the tank level drops till the fill valve opens, then the tank refills. This repeats at intervals, with the tank refilling periodically even though it has not been flushed. May need new flapper valve or just a good wiping of the sealing surface to remove grit that is causin it to leak. If this is the problem you will have a slight flow of water into the bowl continually, and will probably see a slight ripple in the toilet bowl.

3) water is leaking out of the fittings or bolt holes on the bottom of the tank. If this is happening enough to make you notice low takn water level, the tank will refill periodically the same as if the flapper valve is leaking, plus you will have water on the floor and dripping off the bottom of the tank.


Fill valve and flapper valves each cost around $15 if you do it yourself (you can buy just replacement flapper for less if that is the problem and the matching seal is good, but that is rarely the case). A plumber call to replace both probably $150-200, ASSUMING your water shutoff valve (at the wall, under the tank, with a flex or copper tube coming fromit up to the toilet tank) will work.. If it will not shut off the flow of water, then add another $50-150 to replace that, depending on how it is plumbed and whether he has to cut into the wall to replace it (rarely required). If you do go and have a plumber do it, have both the fill valve and flapper valve (and flush handle, if aluminum or brass and corroded) replaced at the same time, as all tend to go out with age - every 10 years or so. You don't want to have to call the plumber to replace another part in just a year or two.


From the sounds of it, you have a clog between the floor drain and the connection to the city sewer (unless you have a septic tank).  The lower flow rates of sinks / showers / dishwashers probable don't cause a backup like the washing machine does.  A couple of suggestions.

1.  Snake the drain line with a spade tip snake, twisting the snake as you advance it.  This should clear the partial blockage.

 2.  If feasable, have your washing machine discharge into a utility sink and put a strainer on the drain to catch the clothing fibre (fibres and grease from the sink probably made the clog in the first place not to mention a garbage disposal).

3.  Replace your floor drain with one that has a backflow preventer (looks like there is a ping pong ball in it).

 Good Luck

It is not uncommon for a plumber to have to go get the parts necessary to repair and complete the job.  It is very hard to determine what the problem is over the phone and it is not until the repair process begins that the parts needed to resolve the problem is discovered.  It may also depend on if the plumber is using hourly rates or per job rates.  I would hope the time to get the parts would be minimal and the charge would be as well!

Well , you've certainly started a debate that will endure forever , but personally , having worked with both products , PEX is a better product . Now granted , the 1st time i used it

I was not impressed , cause it leaked.......NOT because the product was at fault, it was because I did not understand how to use the product !

The trick to using Pex , is to make certain that the fittings seat, they MUST be pushed together with force, and if you do not push with force to get the seat to seal, it leaks .

Therefore , when using PEX , you have constantly to be aware of leaving room to make your connections -Properly !

The beauty of PEX is that it bends , it is flexible and decreases the labor factor ,although the connection costs are often 100-300 % higher than copper , but again , it can cut labor costs in half  and it is safer to work with,  NO FLAMEs!

Plumber reviews in Highland Falls


Tech did not explain anything to me, instead just kept giving these huge quotes. I was supposed to replace toilet valves that were not even broken since the malfunctioning inlet valve-pvr may have damaged them- 4 toilets at $300.00 a pop-who has that kind of money?
I have had several plumbing stuff done through the years and this is my worst experience ...More simply getting a quote. It was a complete waste of my time and money. Will never use them again
- kadiyala R.

They were very responsive, punctual on the day of appointment and the tech did an excellent job. Willing to work with me unanticipated additional work. I would definitely use them again. Excellent experience!
- Daniel M.

It went well. He worked quietly and efficiently and did a great job. Price seemed kind of high but then it is always expensive to have work done for you.
- Scott B.

Not good. First of all he said that Angie's list was a crock and he did not want to use the deal that I had purchased. I purchased the $25.00 for $75.00 worth of work. He talked with his company and he did let me use it but he charge me $215.00. I paid the $25.00 he took off $75.00 . The total cost was $290.00. I think that was way to much just ...More to change out a kitchen faucet. I had to have him change the faucet because he put it on wrong with the on and off lever on the left side. He said whoever put it on was wrong but they were not and he did change it. Then he did not have it tighten down when he went out to write up the bill and the faucet was sideways and I had to ask him to fix it. Do not use this deal. Think he just thought he could get away with it since I am a widow. I am sure Router Rooter have better employees but this one was horrible. If you are in the Gastonia, NC area do NOT use this deal.
- Janice J.

I called Roto Rooter at 4:55pm, the 9th plumber in the area I tried. They were the first to actually answer the phone, and even better, they said they could have a plumber to my house within 2 hours. Even better, they called back in 5 minutes and said someone would be at my house within 30 minutes. Hard to beat that!
...More Green was the name of the plumber who actually came. He was fast, professional, polite, and knowledgeable. Fixed two problems in no time at all. Strongly recommend.
- Timothy E.

Great. Arrived within an hour of initial call and drove off within a 1/2 hr after arriving (with job completed).
- Ian E.

We called when we noticed sewage leaking into our basement on a Saturday in mid-August. Ended up scheduling a plumber to come the following week. While I admit our job was somewhat challenging-- there's no access point to our sewer line from our basement, so they had to go in via our catch basin to clear the line as a quick ...More fix. They cemented over a hole in our basement leading to the sewer where the leak was occurring. They said they'd get back to us with an estimate on a more comprehensive fix-- which included digging up our basement floor and adding an access point.
Months went by and we never heard from them. I called back in late October, and their office couldn't find any record of our job. Eventually, the office had the plumber who came to our house, who said he needed to come back with a camera to assess damage in the sewer line before he could give us an estimate. I was leaving on vacation, so I arranged for a friend to meet the plumber so they could camera in and provide an estimate. They showed up, looked around, and did not use camera or provide any written estimate.
After two visits with no estimate and no fix, I've given up on -- another plumber came out tonight and was able to assess the situation and provide an estimate on the spot, able to complete work by the end of this week. I'll take that over waiting another month and chasing down for a job they clearly must not want.
- Margaret S.

My niece had water standing beside the house and had called several plumber out to find and fix. They gave several quotes and guess too the problem. I was visiting and dug it up and found the problem. Called several plumber and all were booked up. Called 's at 5pm and the lady that answered was very pleasant. I asked ...More if it could be repaired tonight. She said wait a moment and very shortly came back that someone could be there between 5:30 and 6:30pm and I said that would be great. called a little before 5:30 that was running a little late. He was here before 6 and done before 7. He took a $100 off for having it already dug out. My niece was so please, she told she had other work to be do and other people in her office were needing plumbing work and ask for his cards to take to work. He was very knowledgeable and already had the parts needed on his van. He was very pleasant.
- Charles N.

Plumbers in Highland Falls, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!



A & E Brothers Ltd

55-07 Metropolitan Ave

A & J Contracting

21 Countrywoods Ln
Staten Island


BOX 33

A & M Castro Plumbing

894 Richmond Rd
New York City

A & M Services Inc

PO Box 1045

A and B Plumbing and Heating

4518 Little Neck Pkwy
Little Neck

A.E.Smith Contracting,Inc.

135 Ocean Avenue Suit: 2E


20 E. 1st st.
Mount Vernon



A.USA Contractors Inc

38 W 85th St
New York

A101 Construction+Design Inc.

65-08 75th place
Middle Village

AA Evans

10 Melville Pl


6217 Fresh Pond Rd.
Middle Village

AAA Masters

419 Knickerbocker Ave


1074 Marc dr

Aardvark Mechanical

Aardvark Mechanical

ABA Sewer Inc



153 Banta Ave


834 morrow st
Staten Island




Highland Mills

Accurate #1 LLC

502 S 19th St

Accurate Home Improvement

22 Kinghorn St
Staten Island


Stony Point

Acorn Plumbing and Heating, Inc

324 N Plank Road

Acorn Street Plumbing and Heating

699 Acorn Street
Deer Park

Action Home Improvement

375 Montreal Avenue
Staten Island



ADR Environmental

343A Suite B US HWY 206

Advanced Cesspool

72 Wading River Rd
Center Moriches

Advanced Mechanical Corp.

P.O. Box 559

albano contracting

343 chambers ave

Albert Plumbing Service

4385 Viero Ave

Alco Window Corp

11 Oxford Dr

Alex General Contractor

1976 gildersleve ave.


415 92-nd street

Alexa NYC Construction Corp

2334 Boston Road

All About Plumbing and Heating

247 Orrs Mills Road
Salisbury Mills

All Solution Inc.

75-33 61st St

All Star Industrial

174 West 4th Street
New York


714 Montauk Ave


2121 shore pkwy

Amaya Construction

607 11th Street

America Renovations


American Painting Group, Inc.

4309 43rd St.
Sunny Side

American Plumbers Co

579 6th Ave

American Pride Contracting, Inc.

1319 Hobart Ave.
New York

American Solar Thermal Inc.

3199 Albany Post Rd

Ams Contractors Inc.

1404 86TH STREET

Amsterdam Plumbing and Heating

495 Amsterdam AVE
New York

Andrew Plumbing and Sewer

12160 Farmers Blvd Springfield NY 11413
Springfield Gardens

Angels Sewer and Drain Cleaning

1278 3rd AVE
New York

ANJ General Construction

962 E. 55th St.

Appliance Matt

21 Douglas Ave

Appolo Heating and Air Conditioning

95 Airport Drive Suite 1
Wappinger's Falls

Arlington Ave Plumbing and Heating

5900 Arlington AVE




105 Cornelia

Artisan Contracting

1039 Milton Turnpike

Artisan General Contractors Inc.

18 reservoir road

Artisan Heating

123 Merry Road
New York

ASAP Renovation

1639 Bath Ave.

ASP Home Improvement NY

64-20 Saunders St
Rego Park

Astor Plumbing and Heating

765 Astor AVE Bronx NY 10467

Astoria Blvd Plumbing and Heating

14-15 Astoria Blvd

Astoria Emergency Sewer Co.

3017 Astoria Blvd

Avenue M Drain Cleaning

2918 Avenue M

Avenue M Plumbing

325 Avenue M

Avenue N Heating

5101 Avenue N

Avenue P Sewer and Drain

2918 Avenue P

Avenue X Home Heating Services

401 Avenue X

Axis Builders Inc

86 Atlantic City Blvd

B & B Maintenance

55 Hearthstone Ave

B & S Construction Inc.

442 Madison St.

Baby Bear Construction LLC

18 Macculloch Avenue

Baldwin Plumbing and Heating

2998 Milburn Ave

Ballas Plumbing & Heating

143 Pritchard Ave

Bambrick Builders, Inc

119 Myrtle Avenue
New Windsor

BB Plumbing Co.

2338 Broadbridge Ave

Bear Construction

7516 14th Ave.


399 20TH ST

Bed-Stuy Sewer Services

1225 Fulton St.


404 E 55TH ST
New York

Best Contracting

32 Vulcan St
Staten Island

Best Fence Contractors

49 Summit Ave.
Spring Valley

Best In Renovation

401 South 4th St suite 1A

Bill And Sons Renovations

600 Third Avenue, 2nd floor

Billy's Plumbing and Heating

25 William St Montclair

Binder Plumbing & Heating

24 Division St


900 Sylvan Ave

Blackrock Excavating Corp

12 Church St
Cornwall On Hudson

Blake Plumbers Co.

1149 Blake Ave.

Blu Logic USA

1609 Mcdonald Ave

Blueberry Plumbing and Heating

138 Blueberry Ln

Blueprint Remodeling

7 state st

Boerum Hill Plumbing & Heating

402 Atlantic Ave.

Bond Construction

249 West 34th Street
New York

Brienza Mechanical LLC

94 Upper Hibernia Road

Brighter Image Construction Inc.

111 East 14th Street #294
New York



Brooklyn Heights Plumbing Construction

255 Schermerhorn St

Brooklyn Plumbers Co

2505 Avenue U

Brooklyn Plumbing and Company

36 Reeve Pl

Brooklyn Plumbing Company

985 Franklin Ave

Brooklyn Queens Plumbing and Heating

2650 Brooklyn Queens EXPY

Brownie's Works LLC

101 N Fullerton Ave


112 Portside Drive

Bullseye Mechanical Corp

329 Broome Street
New York

Burgess Mechanical Inc.

126-15 foch bl
South Ozone Park

C and D Home Repair

103 Moore Ave

C&A Mechanical

21 Mara rd
Huntington Station

c.w.mechanical piping and heating

1345 e91 street

Cafe Nunez

240 west 35th
New York

Calant Contractors Inc

2365 HUdson Terr Suite 1E

Chase's All Home Maintenance

1590 Undercliff Ave

Chelsea Park Plumbing and Heating

360 W 31st Street
New York

Chien and Associates General Contracting Group Inc

81-15 Queens Blvd Suite 2089

Chris Constructions

104-29 38th Avenue

Christopher's Plumbing Service

115 Christopher St
New York

Clinton Ave Sewers Co

221 Clinton Ave

Clinton Plumbing and Heating

181 Clinton St
New York

Coastal Plumbing Supply

2274 Arthur Kill Rd
Staten Island

Construction Pros Inc

130 Mayfair Rd

Cooper Contracting

147 beach 127 st.
Belle Harbor

Corbel Construction Co Inc

256A Flatbush Av

Cornerstone Maintenance Group Inc

1979 Marcus ave
Lake Success

Corona Home Improvement Inc.

96-08 Northern Blvd.

Cortelyou Road Sewer & Plumbing

1610 Cortelyou Road

Country Homes

680 Rte 211 E

County Home Crafters

102 Lyon Pl

CP Plumbing and Heating

2575 College Point Blvd

D Handy Inc

702 crossbay blvd
Broad Chhanel

D&B Mechanical LLC

328 Mt. Prospect Ave

D.A. Tapia Constuction

1828 Hanover Street
Yorktown Heights

D.A.S.S. Construction

60 West Shore Drive

D.W Reconstruction


D4G LLC Plumbing and Heating

177 Sands Street

Dan The Handyman

326 rt 202 lot 7b


Sparrow Bush

Darkside Development

7090 Amboy Road
Staten Island



DDF Construction

79 bay 20th street



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