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Carpet Cleaning reviews in East Syracuse
with a $139 credit for my voucher leaving a balance of $248.20. I insisted that the $139 I paid was supposed to cover 300 square feet, so I should only have to pay $57.20 for the additional square footage. A call to the office confirmed my statement.
Eventually, Rich showed up after
As they were packing up to leave, because I am an older woman and was here at the house alone, and because Rich seemed like an abusive kind of guy, I asked my neighbor to come over as a witness because I was afraid of an altercation. She came over and brought another neighbor with her. They were stunned at the deplorable state they were leaving the floor in and were further appalled at Rich's behavior which was loud , threatening and abusive, talking over me and my witnesses and refusing to listen to reason. One of my neighbors had to tell him that she did not have a hearing problem.
My witnesses were amazed that I hired this outfit through Angie's List because they thought they would have been more reputable. One asked me if I had paid for the job with a credit card and, since I had, encouraged me to dispute the payment. The other encouraged me to get an estimate from a better known floor company to remedy the mess made by this company.
I will get an estimate the day after tomorrow.
I would warn others thinking of using this service that they will try to upsell you. If I had agreed to them using a different product made to remove the finish, at an inflated price, I probably would have nothing to complain about, except the higher price. As it is, my neighbors are shocked at the appearance of my floors now. As I said, I didn't have a problem with it stripping off the finish, its just that they didn't complete the job they started.
I would also warn others about the threatening, abusive manner and would advise against letting these types into your homes without others present.
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- Air Duct CleanersNortheast Carpet CleaningMember Price$300 $425VIEW
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