Collins Communication Articles

Sample Reviews

D

Rating
Mr.
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showed up on August 19 right at the end of the 2 hour window provided to me when I made the appointment. He was helpful in setting up synchronization between two emails on Outlook so that my contacts could be recovered but after he left I started getting error messages immediately. He also tried to synchronize the calendar, but it did not work. He also helped get me un-stuck on developing a web site.
He put in 3 of the 4 hours I had paid for and then left, saying that I would have the other hour to use at a future date.
On 9/5 I called to inform the service that I was getting error messages and that I would like to schedule him to come back and fix the problems. I set up an appointment for 3:00 on 9/9. Later, I got a call back and they asked that the appointment be tentatively changed to 9:00 on 9/11 because the technician would be in the hospital till then. The appointment was never confirmed.
The technician ultimately showed up on 9/11 anyway just as I was leaving for the doctor. He was fine with the mixup and only asked what he would be doing when we rescheduled. I told him that I wanted him to fix the error messages and also to install Windows 7 to replace XP. He then asked if he could quickly check the computer to assure that I ordered the correct Windows 7 operating system. I
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him to my office where he checked something on the bottom of the computer and then left.
Geeks called me later that day and asked that I buy Windows 7 from them for $185 which I did. They asked me to let them know when it arrived at my house and they would have the technician come out and install the operating system. I received the package yesterday and called them today to make an appointment.
When I called today, I was told that I had no time left on my original purchase of four hours because the technician had written on the 9/11 order that he spent the last hour evaluating my computer for the Windows 7 operating system (he had taken approximately 2 minutes to turn the computer over and look at the bottom!). When I asked to speak to a supervisor because there had apparently been some mis-communication, the service put me on extended hold and the supervisor did not come back on the line.
I believe that the technician is a good guy, but has limited skills as a technician. The office staff does not appear to have a customer service ethic or any interest in providing quality or complete services.


- William L.
A

Rating
Collins Communications Provider Name Locked
is an extremely knowledgeable tech and I won't use anyone else in the future.. I tried to cut costs by signing with an online tech company offering its service for a set price. BIG MISTAKE!!!! They screwed up my computer and, even though I could have required that they fix it, I doubted that they could. I went back to
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, whom I've known and worked with for many years, and my computer works as well as it ever has. He takes control of my computer and, as a result, he can work with anyone anywhere. He is honest and extremely capable. I highly recommended
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and I know anyone who works with him will not be disappointed.
- Ruth C. H.
A

Rating
We are very pleased with the results. Used them to fix issues that another company had created.
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and his team were always very knowledgeable, professional, punctual, trustworthy and had personality plus. They answered all our questions and came up with great solutions. We highly recommend these guys and would use them again in a heartbeat. Check out their website. WWW.
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.NET
- Julie G.
A

Rating
Collins Communications Provider Name Locked
was amazing. after we finished on the primary reason I hired him we walkd around fising all kinds of stuff. He was informative and very very hepful to someone who knows nothing about computers. Highly reccomend him!!!
- Tim C.
C

Rating
The service rep was unable to fix the computer as he said it was overheating and shutting itself off. He could do only software repairs. He did troubleshoot an additional computer I had to make it run faster, but I didn't see any noticeable difference afterward. The gentleman who was sent was awkward and uncomfortable.
- Constance M.
A

Rating
Collins Communications Provider Name Locked
and his brother worked in tandem to speed up, defrag, connect printers, and add software necessary all at a VERY good ;price. Being professional is great but being affable is even better. They war both. They did not rush and answered all our questions…great guys!
- mark W.
A

Rating
This is my third and fourth respective transaction with Transform and they continue to amaze me. They are willing to tackle jobs that are somewhat unusual and I would/will absolutely return. They are honest, personable, knowledgeable and have reasonable prices.
- Dr KA T.
A

Rating




My computer at work locked up and would not reboot right in the middle of a time sensitive Inspection report that took three hours to put together. Our usual IT company we have been using for the past ten years was too busy and the soonest they could help me would be a couple days out.



I called a business associate and told him my frustration in getting my computer up and running and he recommended this company to me. I called and was pleasantly surprised to get a live IT person answering the phone named
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. She walked me through some tests over the phone and isolated what the problem was with my computer. There was a broken link to our main computer and she had me easily set up access for her to work remotely from our main computer. I knew that computer was due to be replaced next month because it was operating slow but I needed to get up and running ASAP. Our main computer was working so slow that when she would start the repair remotely it would time out after a few minutes of work. I told her we needed to get these computers up and running as it was costing us hundreds of dollars per hour without them operating.
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said she could be out in twenty minutes and felt confident that she knew what the problem was and could get us up and running. Within a few hours she was able to fix our network and provide a patch using our tech's lap top to retrieve the Inspection report I thought was gone for good. There was also something wrong with our Windows program causing big problems she was able to fix right away. From the first contact it sure was refreshing to talk with an IT person that understood my technical problem AND my business problem of getting the computers up and running quickly.
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was very professional, pleasant and knew computers. She had a special talent of communicating technical computer issues in a way that even I understood. Her quick response to get our computers up and running saved the company thousands in lost time and customer contacts.



I would highly recommend this company for computer issues and ask to speak with
Collins Communications Provider Name Locked
. She recommended upgrades moving into the future and provided a very reasonable quote to replace one of our computers that is seven years old that I will be replacing.
- Royal C.
A

Rating
Collins Communications Provider Name Locked
and
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have been trouble shooting computer problems for me for the last two years. When I purchased a large screen smart TV, they attached it to the wall and set it up, along with a DVD player and DVR. They also set up a smaller TV high on the kitchen wall, hiding all the wires. They also installed extra wifi capability so we can receive signals on our tablets at the pool which is quite far from the house. For the visit on 9/17/2014,
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installed the new wireless adaptor to the smart TV and programmed it so we could watch Netflix and other network functions on the TV.
Collins Communications Provider Name Locked
had been to the house a few days before to assess the problem and helped me order the new part. Because of their expertise, this company has grown to not only help individuals in their homes, but entire companies with setting up and maintaining their IT programs.
- Betty Z.
C

Rating
Collins Communications Provider Name Locked
sold me a flat screen TV and wall mount along with cords, sound bar, device to hide cords in wall, and (expensive) universal remote. Since I know squat about this kind of technology I told them "I am counting on you guys to hook me up correctly according to what I want to use this for".
The salesperson sold me the wrong mount for the TV which I didn't know was wrong until the Geek Squad brought it to install. I said that's not the mount I picked out. That's not going to swivel 90 degrees! Nice. When they figured out which one was needed for the TV I bought it turned out I couldn't have the one I saw in the store and the right one had to be ordered. 2 More weeks went by. Once it was finally installed and I was watching it while walking on my treadmill I had the volume up to 45 and still could barely hear it. I thought good grief I'm the one telling my husband to turn the volume down all the time so it's not my hearing that's a problem. Come to find out after calling the store again, that apparently most flat screen TVs have tiny itsy bitsy speakers on the backside of the TV that don't really put out much volume and "most people buy additional speakers". REALLY?
Collins Communications Provider Name Locked
then why didn't the salesperson suggest that to begin with? especially since I explained from the start that I'd be on a treadmill watching? Ok so I bought a sound bar, a NICE ONE, that was bluetooth capable whatever that means, and I had them mount it to the bottom of the TV up on the wall. Looked pretty good and I could finally hear it. And got the bluetooth to work besides! bonus! Then my husband says "lets swivel it so I can watch football on it. We tried to turn it and the mount was so stiff we could hardly move it. But the TV was sliding around on the mount as we pulled it! (?) AND the speaker that was mounted tight to the bottom of it loosened up and now hangs down a few inches! Ugh! The whole point was for it to be able to be used facing 2 different ways in the room and to be able to turn it EASILY. (And for it to be up high enough for me to see while on the treadmill) Oh and the universal remote... is made for babies fingers. I have slender fingers but the buttons on that thing are ridiculously small. Even the Geek Squad laughed at them. Had I known these things prior to buying I would NEVER have bought my TV there. I didn't save any money either so ...
Collins Communications Provider Name Locked
I recommend going somewhere else cause it's quite an ordeal getting a wall mounted tv in your home that can swivel 90 degrees. Oh and did I mention I bought a Samsung? TV is great but we already have a Samsung bigscreen down in the man cave so 2 Samsungs in the same room ??? Not so good for remote control. It's a bit laughable I know. Aren't these things that someone who knows about TVs , sound bars, hooking them up , using the remotes ... should know? Oh well live and learn.
- Amy G.
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All Communications in Collins, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

-Home Computer Repair-

4107 Broadway Rd
Alexander, NY

1866HELPTECH.com

1912 Dandridge Dr
Columbus, OH

5 Star Wiring Solutions

PO Box 924
Buffalo, NY

AAA Computer Design Inc

240 Croton Ave
Lantana, FL

ACD Christian Business Design * Web Media

28120 Dovewood Ct Apt 301
Bonita Springs, FL

ACP Technologies, Inc

950-A Union Road Suite 504
Buffalo, NY

ADVANCED ALARM INC

527 Fillmore Ave
Tonawanda, NY

Affordable SEO Services

691 Denshire Dr. NW
Canal Fulton, OH

After Hours Computer Repair

We Come to You!
Duluth, MN

AK Security Solutions

29720 Quinkert St
Roseville, MI

Akula Visual

2200 Military Road
North Tonawanda, NY

Alden PC Repair

P.O. Box 126
Alden, NY

Alexander Technical Resources

1263 Glenwood Ave SE
Atlanta, GA

Amazon Business Services

41325 clear water way
Austin, TX

Andy's Web Tools

646 N Riverside Dr
New Smyrna Beach, FL

Apollo Matrix

1410 Q St. NW
Washington, DC

ARCI Enterprises, LLC

1313 St Regis Ct
Monroe, NC

AROUND THE CLOCK CALL CTR

21540 Prairie St Unit E
Chatsworth, CA

Augur Marketing

6232 Nelway Dr
Mc Lean, VA

Avon Beauty Consultant

785 Orchard Park Rd
West Seneca, NY

B&H Photo Video Pro Audio

420 9th Ave
New York, NY

BDComputing

13033 Carney Rd.
Akron, NY

Best Practice Institute

PO Box 31267
Palm Beach Gardens, FL

Bookkeeping Professionals Inc

40 Office Park Way #3
Pittsford, NY

Bordes Web Design

8340 Edgedale Rd
Baltimore, MD

Broadconnect USA

221 Commerce Dr.
Buffalo, NY

Buffalo Data Recovery Service

284 Delaware Avenue
Buffalo, NY

Buffalo Web Design

2316 Delaware Ave #151
Buffalo, NY

Buffalo Website Design

5 Niagara Square
Buffalo, NY

Cable TV Buffalo

Buffalo, Ne

Carmichael Grafix, LLC

PO Box 1052
Mango, FL

Celerity Telecomm

1109 N 13th Terrace
Hollywood, FL

CharityNet USA

2151 Consulate Dr
Orlando, FL

Chicago B2B Services

Hanover Park, IL

City Wide Phone

North Tonawanda, NY

Clifton Designs

Castle Rock, CO

ClipTraining

12001 Research Pkwy.
Orlando, FL

CMB Network Support

9139 Boulevard 26
North Richland Hills, TX

Comcast Buffalo

539-551 Washington St
Buffalo, NY

CommercePundit.com

1625 Lakes Pkwy.
Lawrenceville, GA

Compcustomz, LLC

51263 Fischer Park Dr.
Utica, MI

COMPLETE COMPUTER SERVICE

338 S Sharon Amity
Charlotte, NC

Computer Tutoring 101

8339 Parliament Circle
Buffalo, NY

Conquer Your PC

7701 Baymeadows Circle West
Jacksonville, FL

D C ELECTRIC OF WESTERN NEW YORK

612 93RD ST
Niagara Falls, NY

Dave’s Computers

438 US Hwy. 206
Hillsborough, NJ

DePaolo Electric

33 Payne Avenue
North Tonawanda, NY

DIGITS LLC

490 Center Road, Suite 200
Buffalo, NY

Directv Buffalo

21-103 Genesee St
Buffalo, NY

Dish Network Authorized Retailer

1710 Fortview Rd
Austin, TX

DMB Construction & Maintenance

345 Pilgrim Rd
Tonawanda, NY

DMB Consulting

PO Box 502
Orchard Park, NY

Drumbeat Networks

701 Seneca Street
Buffalo, NY

DS Power

Lancaster, NY

DUALEX OFFICE PRODUCTS

2531 UNION RD
Buffalo, NY

Electronic & Computer Pitstop

PO Box 2008
Buffalo, NY

Empire PC & Repair, LLC

6409 Dysinger Road
Lockport, NY

Eric Krasinski

Clarence, NY

ES-Wireless

1101 Niagara Falls Blvd
Buffalo, NY

ETS Tech

205 N Seine Dr
Buffalo, NY

First Page Media

PO Box 444
Buffalo, NY

Fisher Brittany Consultants, LLC

East 42nd Street
Brooklyn, NY

Five Star Computer Care

PO Box 1114
Buffalo, NY

ForbenMedia

7401 Summerhill Road
Boston, GA

Frost Solutions

6060 Whitegate Xing
East Amherst, NY

Full Rotation Group

90 Lackawanna Ave
Buffalo, NY

FullTec Consultants

Commonwealth Ave
Allston, MA

Geeks On Site

169 E Flagler St
Miami, FL

Greencastle Web Design

676 Shannon Drive N
Greencastle, PA

Handy Randy Home Services

3650 Pleasant Ave
Hamburg, NY

HAPPY DOG WEBS

491 CRESCENT
Buffalo, NY

Homemade Design

41 Monument Ave
Boston, MA

Husky Logic

37 Marilyn Drive
Grand Island, NY

INSTALLS, Inc LLC

241 Main St
Buffalo, NY

Inverselogix

4600 Touchton Road E, Building 100, Suite 150
Jacksonville, FL

iResQ

15346 S Keeler
Olathe, KS

iVi Wireless

Lancaster, PA

J&D Electric/Low voltage installation

290 Brookshire Rd
Youngstown, NY

Jameson Electric, Heating & Air

525 Wheatfield St
N Tonawanda, NY

JB Computer Sales & Service

397 Davison Rd
Lockport, NY

JC Design

1774 Broadway
Spring, TX

jnd tree service

110 forbes st
Amsterdam, NY

Jon's PC Repair

696 oliver st apt.1
North Tonawanda, NY

Justice and Associates LLC

6655 W Sahara Ave
Las Vegas, NV

Kaleidoscope Komputer Services

5122 Big Tree Rd
Orchard Park, NY

Konoozi LLC

281 Gaylord Ct
Elma, NY

KR Communications

932 Kenmore Ave
Buffalo, NY

Krauss Communications LLC

196 Golden Pond Est
Akron, NY

LG Computers & Consulting Services

1331 E Robinson St
North Tonawanda, NY

LIFETIME SERVICE CENTER INC

1955 Wehrle Drive
Williamsville, NY

LocalEdge

1945 Sheridan Dr.
Buffalo, NY

Low Cost Satellite TV

461 Tyler Ct
Cottontown, TN

MacSolutions Plus

4545 Transit Rd Ste970
Williamsville, NY

Mainstreethost

207 Commerce Dr
Buffalo, NY

MASTERS OF TECHNOLOGY, INC

Smithson Drive
Oviedo, FL

Matrix Graphics & Printing Co

Fort Lauderdale, FL

Mcbride Electronics

30 Yeager Dr
Cheektowaga, NY

Media Potions LLC

85 Oswegatchie Hills Rd
Niantic, CT

MG3 WebWorks

4240 N Buffalo Rd
Orchard Park, NY

Mike's Computer Repair

4104 E. Broadway Road
Mesa, AZ

Millbrook Enterprise

702 Jefferson Ave
Buffalo, NY

MILLENNIUM MICROSYSTEMS

165 Division St
North Tonawanda, NY

MJM ELECTRIC

453 RICHMOND AVE
Buffalo, NY

Mobile Town USA - Mobile Marketing Company

5357 Subbera Road
Lockport, NY

MojoMediaPros

7277 Autumn Crossing Way
Antioch, TN

MTG Enterprises

Amery, WI

MY COMPUTER GUY

Tonawanda, NY

My Remote Geek

Youngstown, OH

My Remote Repair

23686 E. Roxbury Cir.
Aurora, CO

My small biz

99991 East Ferry Street
Buffalo, NY

National (f)lashback

San Francisco, CA

New Web Design

181 Howard Blvd.
Mount Arlington, NJ

One Click

Hamburg, NY

One Vision TV

Houston, TX

Ooma Inc

1840 Embarcadero Rd
Palo Alto, CA

Optimization Now

136 Harris Court
Buffalo, NY

OurBizSpace

2437 Berg Rd
West Seneca, NY

PC EXPANDERS OF AMHERST, INC

3343 SHERIDAN DR
Buffalo, NY

PC Graphix

110 Windy Mill Drive
North Augusta, SC

Pc Guy

5421 E Gill Pl
Denver, CO

PC Medics

Salisbury, MD

PC PARAMEDICS

3842 Harlem Road
Buffalo, NY

PCRepairAnywhere.com

1553 Green Oak Rd
Vista, CA

PDM STUDIOS

510 MAIN ST
Tonawanda, NY

Performance Media Placement

23172 Plaza Pointe
Laguna Hills, CA

Pesca Design

P.O Box 11683
Indianapolis, IN

PFOHL SOLUTIONS

347 Somerville Ave
Tonawanda, NY

Power Play Electrical Contractors LLC

315 Argonne Dr
Kenmore, NY

Powered Protection Inc.

2741 South Park Ave.
Buffalo, NY

Progressive Computer Solutions

2437 Berg Road
Buffalo, NY

Quad-B Systems LLC

2148 Niagara Falls Blvd
Tonawanda, NY

QUANTUM ELECTRIC

P.O. BOX 292
Springville, NY

Rb enterprises

11 park place
East Aurora, NY

Rescue Link

8880 Ward Pkwy
Kansas City, MO

Riggins Design

435 E. Magnolia Street
Jesup, GA

SalzMedia Web Design

One Carol Court
Brewster, NY

Scherer Electric

5700 Maelou Dr
Hamburg, NY

Seven Corners Design

N/A
Buffalo, NY

Shop Web Usa, Inc.

Orchard Park, NY

Sight and Sound by Design

127 S. Long St
Buffalo, NY

Smartphone Computer Repair LLC

2049 military rd
Niagara Falls, ny

Smerka's PC Repair

Buffalo, NY

Social Synergies

53 Virgil Ave
Buffalo, NY

Swift Solutions

73 Kail St
Buffalo, NY

Systemize Networks

111 E Monument Ave
Kissimmee, FL

T MOBILE

12920 SE 38th St
Bellevue, WA

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11
Mt. Laurel, NJ

T2 Sound & Entertainment

Niagara Falls, NY

TECH VALLEY GRAPHICS

2717 Civil Blvd
Clearwater, FL

TechnicianCorner.com

LakeWood Valley
Aurora, IL

TechnoPhobia

1497 Orchard Park Rd
Buffalo, NY

Telsat Communications

PO Box 1107
Lewiston, NY

Terra PC Services

Portland, OR

The PDM Group LLC

4727 East Bell Road
Phoenix, AZ

The Right Way to Write

30 East Georgia Street
Indianapolis, IN

Time Warner Buffalo

60 Niagara St
Buffalo, NY

Time Warner Cable Buffalo

355 Chicago Street
Buffalo, NY

Time Warner Cable Buffalo

240-246 W Genesee St
Buffalo, NY

Time Warner Cable Buffalo

125-147 Franklin St
Buffalo, NY

Time Warner Cable Buffalo

355 Chicago Street
Buffalo, NY

Time Warner Cable Cheektowaga

2897 Union Road
Buffalo, NY

Time Warner Cable Cheektowaga

2897 Union Road
Buffalo, NY

Time Warner Cable Niagara Falls

443 Main Street
Niagara Falls, NY

Triangle Computer Services

427 Lamont Ter
Buffalo Grove, IL

Trizon Inc

8709 169th St
Jamaica, NY

Twin City Electrical

1868 Niagara Falls Blvd
Tonawanda, NY

Universal Technology Advisors

150 SE 25th Road
Miami, FL

Verizon Fios Buffalo

2743 Main Street
Buffalo, NY

Verizon Fios North Tonawanda

1049 Payne Avenue
North Tonawanda, NY

Verizon Fios North Tonawanda

1049 Payne Avenue
North Tonawanda, NY

Webb Design

PO Box 690661
Tulsa, OK

Webesthetics.com

Fairfield, CT

Websites On Us

11 Cornell Drive
Wyandanch, NY

WIRE COMM

Tonawanda, ny

Wire Electric

1320 Military Rd
Kenmore, NY

witziggy.com

801 N.Redwood Road
Salt Lake City, UT

Wyvern's Talon

1812 Clinton St
Buffalo, NY

WyzAnt Tutoring

1714 N. Damen
Chicago, IL

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive
Rockville, MD

Your Edge for Success (YES) LLC

4101 Cathedral Ave NW
Washington, DC

Your Image Graphics

2361 Wehrle Dr
Buffalo, NY

Your Tech Jeff

1000 N Green Valley Pkwy Ste 440-534
Henderson, NV

Zola Networks, LLC

256 Third St
Niagara Falls, NY

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