Castle Creek Chimney And Fireplace Contractors

in Castle Creek, NY

Sample Reviews


arrived on time and cleaned and inspected my chimney. Two years prior I had hired another company to do some tuckpointing and install rain caps and spark screens.
noted that the work had been done incorrectly. The sweep also noted that my chimney needed parging and recommended ChamberTech 2000. He left my house clean when he finished - no soot everywhere - and provided a detailed cost estimate to fix the incorrect repairs and parge the chimney. The cost was reasonable, but I went back to the original company and asked them to redo their work, which they did.
I do plan to contact
in the future for chimney parging. we've had other home repair priorities, but I had a positive experience with this company and would use them again.
- Kathleen L.

Provider was very responsive. Our appointment was scheduled within the week that I contacted them. Their staff arrived on time and did an outstanding job power washing our 2 story house and deck.
- Jane P.

Castle Creek Chimney And Fireplace Articles

Chimney And Fireplace reviews in Castle Creek


Castle Creek Chimney And Fireplace Provider Name Locked
was punctual, polite, professional, thorough and extremely tidy in handling the chimney inspections. Again, they gave they same service upon return to install the cap and damper. I have listed this company as a future contact in my iphone. I would highly recommend them to anyone.
- Bonnie M.

The vendor was apparently overloaded from running a special on Angie's List, so getting a time was a bit of a problem. However, once they got here, they did a fantastic job. Our gas logs were not working and they came in, cleaned them up, fixed them, etc. The long and the short of it: they didn't work when they arrived and they did when they left. They were very professional and helpful. Definitely recommended!
- Chris H.

Castle Creek Chimney And Fireplace Provider Name Locked
inspected and cleaned an old vent that I want to begin using again. He cleaned the vent, painted and re-capped the chimney on the roof. He even painted another old vent nearby and they both look fresh and new.
Easy Bay Chimney Service did an excellent job
- scott P.

He cancelled the first appointment about an hour before he was supposed to arrive. He said that he had car trouble and couldn't drive here. We rescheduled the appointment for a week later. When he didn't show for that second appointment, I called him. He said, "Oh, I forgot to call and cancel. My car still isn't working." He did not sound sorry at all.
- Lois F.

I hired this company to clean my chimney. I got talked into installing an expensive insert based on observed cracks in the
Castle Creek Chimney And Fireplace Provider Name Locked
inside the bottom of the chimney. That part seemed to go well. A few days later I went outside to look at the top of the chimney, and right away I did not like what i saw--missing bricks, what appeared to be a missing bottom plate, several inches of the insert topped by a cheap cap that was leaning to one side. I few days later I managed to contact the company. I was told that a crew would be out the following week. They did not show up. Since then I have been unable to contact anyone at the company telephone number. This month I asked a neighbor who had roof access to go up and take pictures of what they did to my chimney--it made me sick to look at them. It was a total rip off. The bottom plate was so small that gaps were left on all four sides allowing rain water to get in. It's going to cost $350 to repair the damage
Castle Creek Chimney And Fireplace Provider Name Locked
did. The company address is a UPS store. Checking BBB (which I should have done at the start) indicated that a company with a similar name (
Castle Creek Chimney And Fireplace Provider Name Locked
Mechanical Corp) and same telephone number operated a chimney sweep business in 2011-12, but apparently is no longer in business. There were five closed complaints against
Castle Creek Chimney And Fireplace Provider Name Locked
, three in 2012. For me it all started with a telemarketing call offer to clean my chimney for $50. Now I know a reputable company charges around $150-$175 and up, depending on the chimney type, and house/roof configuration.
- Roy V.

Extremely professional, cordial, and responsive. Would not hesitate to contact this business at all. Extremely pleased with the service and price.
- Edward M.

Arrived on time, very professional and clean. Very pleasant and provided answers to questions honestly. Follow up call the next day to check on satisfaction with the job.
I was very pleased with the services provided and will definitely use them again in the future.

Castle Creek Chimney And Fireplace Provider Name Locked
responded promptly to my messages and phone call. I have a varied work schedule and we had to change the appointment for the estimate 3 times because of that however he was very willing to work with us. The work was great. Our chimney had not been used in about 3 years and he cleaned it very well and installed the top plate over the stack which had been missing for some time. The price was very reasonable and it only took him about 45 minutes for the whole job. We are going to set up an appointment to have him install gas logs in about a month. We were very pleased with the work and he is very professional in all aspects. That is VERY difficult to find these days.
- Nicholas H.
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