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C
"The Provider,
, was called on Thursday at 09:00, and asked if he could come out and look at a busted water line. Provider said he could" be there by 12:00. Provider arrived at 11:30.
, the owner of the company, looked at the problem, and said they should be able to fix the problem pretty quickly. While they (the owner,
and his assistant,
) were working on the problem, I happened to ask him if they also did clogged drains. He asked me what I meant and what the problem was. I told him, our drain line for the washer machine was extremely slow and my wife would have to stay in the room every time we used the machine in order to stop the machine before it ran over the top and onto the floor. He told me: "I think it only needs to be 'Snaked.'" I mentioned to him, that I didn't know if they did that kind of work, but I would probably get a few estimates. He emphasized to me that in his 37 years of experience, he thought it only needed to be "snaked out!" After they finished repairing the busted line, he just walked into my house and then asked me to show him where the washer machine was. I was a little shocked that he didn't even ask my permission, nor did he put any kind of booties over his muddy shoes. After he looked at the washer machine, he went to his truck, brought a snake machine back into my house, hooked it up and proceeded to snake out my washer machine line. We had not discussed anything about him actually doing the work or better yet, how much this was going to cost me. About 30 minutes later, he was done. He had been here for 1 1/2 hours and had the
to charge me $465. I will say,
seems to know what he is doing, is cordial, and does a good job; he even offered me a small piece of insulation to cover the section of pipe he repaired. However, I never dreamed of paying a plumber $465 for 1 1/2 hours of work.
really needs to work on his "Professionalism!" I can never afford to use this company again, nor will I ever refer them to any of my friends or enemies.

-David S.

A
"Great! Although it was clearly a slow leak, the company (thank you,
) went out of its way to accommodate our schedule. The repairman came" as scheduled, diagnosed the issue quickly, drained and excised the leaky pipe, and installed a new section of copper pipe to repair it. He was expert, pleasant, efficient, and got the job done for a fair price. Can't ask for more: terrific!

-Martha S.

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double-bowl stainless steel sink

Angie's Answers

?

From the sounds of it, you have a clog between the floor drain and the connection to the city sewer (unless you have a septic tank).  The lower flow rates of sinks / showers / dishwashers probable don't cause a backup like the washing machine does.  A couple of suggestions.

1.  Snake the drain line with a spade tip snake, twisting the snake as you advance it.  This should clear the partial blockage.

 2.  If feasable, have your washing machine discharge into a utility sink and put a strainer on the drain to catch the clothing fibre (fibres and grease from the sink probably made the clog in the first place not to mention a garbage disposal).

3.  Replace your floor drain with one that has a backflow preventer (looks like there is a ping pong ball in it).

 Good Luck

?
It is not uncommon for a plumber to have to go get the parts necessary to repair and complete the job.  It is very hard to determine what the problem is over the phone and it is not until the repair process begins that the parts needed to resolve the problem is discovered.  It may also depend on if the plumber is using hourly rates or per job rates.  I would hope the time to get the parts would be minimal and the charge would be as well!
?
FYI: CPVC and PEX are two different materials and installed differently.  PEX is not intended to be glued but instead has special crimp fittings.  PEX is a brand name of one product that is manufactured slightly differently by others as well so it is important that the same brand fittings are used to match the pipe material.

Mobile homes used CPVC for years and some still do.  It works fine but is not as strong as a properly soldered copper pipe system.  Is the contractor installing this new plumbing a licensed plumber?  I'd be surprised if he is since he's using CPVC and not PEX (or similar) or copper.  PEX pipe is even cheaper than CPVC when run by a knowledgable plumber.  It doesn't require nearly as many joints since it comes in rolls and can flex through spaces easily.

There are some groups raising a fuss about BPA and other chemicals found in plastics that don't like the use of CPVC, PVC, or PEX pipe.  I haven't seen the results of any lab tests to confirm or dispute their concerns.  As far as durability goes it's fairly safe as long as it's properly installed and secured.  It is not as susceptible to hard water damage as copper.  It absolutely must be insulated along it's entire length to protect it from contact to other materials as well as freezing.  Also, the fixtures in the house need to be grounded electrically since the pipe itself provides no electrical protection against accidental shock or electrocution.  In a copper plumbed house the system is grounded so static electricity, a short in a wire near a water line, or lightning strike will carry the current out through the pipe instead of through the water to you, ideally.

If it's installed correctly you should be fine but make sure the contractor knows what he is doing and follows the proper procedures to use CPVC pipe.

Todd Shell
Todd's Home Services
www.thomeservices.com
?
It is usually cheaper to remove part of the ceiling below and patch it after the leak has been repaired.  Remember that water can travel before settling in one area, causing the spot you've seen.  Just because it is below the toilet does not mean that the toilet is the problem.  The cheapest option is to pull the toilet and check the floor around the wax ring to see if it has been leaking.  A new wax ring only costs a few dollars.  When was the last time you caulked the shower in that bathroom?  The water can leak around the corners or at the door (if you have one) and travel along the floor joists until it pools in a lower spot on the ceiling below, then seep through.  It could also be a seal at the drain of the tub or shower. 

I get a few calls a year for this sort of thing.  It's usually something simple but can be a nightmare to diagnose, especially if the problem is intermittent.  Start with the simple possibilities and use deductive reasoning to narrow the possibilities.  Before you do a lot of damage it may pay off to hire a reputable contractor to help you make sure you've exhausted all of the imple and more obvious possibilities.

Todd Shell
Todd's Home Services

Plumbing reviews in Buffalo

A

Rating
The job was accomplished with true professionalism/responsibility. While the plumbers were excavating the yard to get to the valve they accidentally broke some sprinkler system pipes. Immediately they notified me of the issue. They replaced rerouted all the sprinkler plumbing and finished the main valve replacement. I've used these guys multiple times on my property, they always call with any issues and offer multiple suggestions to tackle the job cost effectively. These are my go-to guys for plumbing issues in
Buffalo Plumbers Provider Name Locked
. Rock on and thanks guys.
Buffalo Plumbers Provider Name Locked

- Barry P.
A

Rating
Buffalo Plumbers Provider Name Locked
provided same day service replacing our gas water heater. Returned my call within 10 minutes of leaving message. Very professional over phone and in person. Cost of service was as quoted over phone. Quality of work was very good.
- Michela W.
A

Rating
The plumber showed up on time and was very polite and professional.
He installed a new hot water heater and suggested that we install a
Buffalo Plumbers Provider Name Locked
under it as well. I wasn't aware of the
Buffalo Plumbers Provider Name Locked
so appreciated the advice and did have him do that as well.
I hadn't used
Buffalo Plumbers Provider Name Locked
before but was happy with the service and would use them again.
- Mary K.
D

Rating
Contractor showed up on time to provide an assessment and cost bid on three plumbing jobs at my residence. Contractor stated he would follow up with bid estimate but never submitted one to me.
- Jeremy B.
A

Rating
Contractors are very busy once again in Portland. I called 4 plumbers friends recommended. Two didn't return my call, one gave me generalization over the phone and wouldn't come to take a look, and
Buffalo Plumbers Provider Name Locked
wanted to charge me for an estimate. Khoi answered his phone right away and fit me in the next day. He spent an hour reviewing my existing plumbing, brainstorming a couple of approaches, and answering a bunch of questions I had about how my plumbing was set up. He's seen it all.
He knows his stuff! He gave me a number verbally after we spoke and followed up the next day with an emailed bid. He's down to earth, patient, kind, and skilled. He doesn't oversell. He has a crew of about 5 plumbers that he manages and doesn't necessarily do the work himself anymore. I haven't moved through with the work so don't know the quality of his team yet.
He's $125/hr which was high to me, but maybe that's how expensive plumbers are now. I remember not long ago when they were $75/hr.
Bid:
Total to re-pipe throughout the basement only
1, 950. 00
Total to re-pipe throughout the house (replace pipes from basement up through walls to sinks, shower head, etc).
2, 350. 00
Total to plumb for the Garage
2, 775. 00


- E M.
F

Rating
To start, we have previously ordered a $32 service fee visit from
Buffalo Plumbers Provider Name Locked
on Angie's List's Big Deal. They came out and we were satisfied with their visit.
On this occasion, we ordered another $32 plumbing service fee off Angie's List Big Deal. We told them our kitchen faucet squeaked and that the manufacturer (Delta) had sent us the replacement part (free of charge because they warrant their faucets for lifetime), based on the model of our faucet. We requested help with installing the replacement parts Delta had already sent.
When the technician arrived today, he told my wife it would cost an additional $233 to replace the part. He then said Delta had sent us the wrong model cartridge and he had a cartridge on the truck that he could use. He installed the part and the faucet now works as it should. He spent approximately 30 minutes at our home.
After discussing the service with my wife when I got home from work, I feel our good faith has been taken advantage of. I'm not sure how much of the additional $233 represented the part charge (the receipt was not itemized), but I believe if we had received the wrong part from Delta, they would have sent the right part. The end result is we paid $265 for a part we could have obtained for free, a service fee, and 1/2 hour of labor. It seems excessive. We could have purchased a brand new faucet for less than this repair charge.
Buffalo Plumbers Provider Name Locked
Fisher

- Andrew & Melissa F.
A

Rating
Buffalo Plumbers Provider Name Locked
was able to respond the same morning that I called about a water pipe that had frozen and cracked the night before. Because the water was leaking, my repair was prioritized, and he came within an hour of my call. The repair was done quickly and efficiently. I would definitely use his services again, especially in an emergency.
- Edward K.
A

Rating
I had a clogged toilet and was not able to fix it myself. Called the company and they had someone at my house in an hour. They tried every possible solution to fix the backup. They determined that the issue was a clogged sewer pipe leading to the street. That is beyond the scope of what they do. They cleaned up nicely upon completion of their work. They were very professional and pointed me in the direction to get the issue remedied. The boss felt so bad about not being able to fix the problem that he gave me a discount on the service call.
- james F.

All Plumbers in Buffalo, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Aardvark Service Co.

733 Tifft St.
Buffalo

Aaron Bender Plumbing & Heating

277 S Grove St
East Aurora

ABS Foundation Services Inc

765 East Ave
Hilton

ACE PLUMBING INC

1985 RIDGE RD
Buffalo

ACS Home Service

22607 Braken Manor Ln

Advanced Craft Bath Remodelers

367 Lamarck Dr
Buffalo

Advanced Sewer Cleaning

228 Tremaine Ave
Buffalo

AFTERMATH RESTORATION INC

325 S Cascade Dr
Springville

American Home Shield

889 Ridge Lake Blvd

Amps Electrica & Heating etc.

261 Ideal st
Buffalo

ANDERSON COUNTER TOPS

7198 ELLICOTT RD
Orchard Park

Anderson Water Systems Inc

79 Saginaw Dr
Rochester

Antecki Plumbing, LLC

40 Larned Ln.
Orchard Park

APPLIANCE REPAIR SERVICE INC

8070 GOODRICH RD
Clarence Center

AQUA TECH

4700 GENESEE ST
Buffalo

ARB Heating & Cooling, Inc

1522 Underhill Rd
East Aurora

ATM PLUMBING & SEWER INC

1194 SENECA CREEK RD
Buffalo

Babes Plumbing Inc

140 E Miami Ave

Basement Builders of NY

1163 Pittsford Victor Rd.
Pittsford

Bath Fitter of Buffalo

2851 Broadway St
Buffalo

Benjamin Franklin Plumbing

5700 Maelou Dr
Hamburg

Benjamin Lake

805 Heather Ln

Benny Building Contractors

486 Union Rd
Buffalo

BESCH PLUMBING INC

5580 BROADWAY ST
Lancaster

Bill Carney Home Improvements

627 Main Street
Youngstown

BLASER PLUMBING

26 PRINCESS DR
Buffalo

Blind And Sons LLC

344 4th St NW

BOB Hyps Plumbing Inc

5291 40th Ave. North

BOB SACCO PLUMBING

1007 OCEANFRONT ST
Long Beach

Bob's Plumbing & Heating

PO Box 65
Buffalo

BODY BY PAGODA/PLUMB GOLD

2000 WALDEN AVE
Buffalo

Boss Heating and Cooling

1107 schopper rd
East Aurora

Boss Heating and Cooling

1107 Schopper Rd
East Aurora

Boss Heating and Cooling

1107 Schopper Rd
East Aurora

Boss Heating and Cooling

1107 Schopper Rd
East Aurora

Brett's Plumbing

215 E Patty Ln

BRIGHTON PLUMBING

21 JAMAICA RD
Tonawanda

BRUNDAGE J A DRAIN DOCTOR

1400 COLLEGE AVE
Niagara Falls

Bryk H W & Sons

4300 Military Rd
Niagara Falls

Buffalo City Living, LLC

71 North Park Ave
Buffalo

Build.com Inc

282 Convair Ave

Bynum Brothers Home Improvement

324 Glenwood Ave
Buffalo

C.B. Property Maintenance

115 Newfield St.
Buffalo

Cahaba Scapes

2130 11th avenue north

CEF ENTERPRISES, INC.

PO BOX 348
Buffalo

Cellino Plumbing Inc

631 Bullis Rd
Elma

Complete Heat Inc

82 Abbott Road
Buffalo

CRS Kitchen and Bath

99 Zittle St
Buffalo

Custom Ceiling & Wall

South Park Ave
Buffalo

D.J. Lawn Maintenance

448 Voorhees Ave
Buffalo

DAN MORRIS & SONS PLMBG HEATG

5088 ELECTRIC AVE
Hamburg

DAY & NIGHT PLUMBING CO LLC

110 S SHORE BLVD
Buffalo

Delta P Incorporated

88 Franklin St
Buffalo

Delta P Incorporated, LLC

376 Sweet Avenue
Buffalo

DirectBuy of Indianapolis

8450 Westfield Blvd

DMB Construction & Maintenance

345 Pilgrim Rd
Tonawanda

ELIE'S PLUMBING

3541 SEVERN RD

EMPIRE RENOVATIONS

220 WENDEL AVE
Buffalo

Empire Restoration

47 weiss st
Buffalo

Frank's Basement Systems

90 Pearce Ave
Tonawanda

Frank's Mr Plumber

90 Pearce Ave
Tonawanda

Friendship Remodeling

6029 Ridge Rd
Lockport

GRAND JUDE PLUMBING & HEATING INC

909 OLIVER ST
North Tonawanda

Great Lake Plumbing

PO Box 283
Grand Island

GREGG BOBERG CONSTRUCTION

9906 BURNS HILL RD
West Valley

Gross PHC

PO Box 2087
Niagara Falls

GTF PLUMBING SERVICES

11501 COLEMAN RD
Elma

GULFSTREAM COOLING INC

3094 Merion Terrace

Handyman Extraordinaire

7260 Wilrose Ct
North Tonawanda

HARDING PLUMBING &HEATING, INC

22 North Main Street
Perry

HEINZ F MAIER INC

230 HEIM RD
Buffalo

Hertel Hardware & Plumbing Co Inc

1273 Hertel Ave
Buffalo

Hibbard Home Improvement

11 Foxcroft Lane
Buffalo

HIGGINS PLUMBING

194 ALDRICH PL
Buffalo

HK Frey Plumbing & Heating

6560 Goodrich Rd
Clarence Center

HomePro Solutions

43 Creek Rd
Williamsville

Image Interiors

25 Pacecrest Ct
Buffalo

Infinity Plumbing

PO Box 1843
Buffalo

INVESTOR'S SERVICE COMPANY LLC

4939 Lockport Rd
Niagara Falls

Island Air Conditioning

135 S Congress Avenue

Ivy Lea Construction

440 Northwood Dr
Buffalo

J C PLUMBING & SEWER CLEANING

198 STENZIL ST
North Tonawanda

J F DICKINSON CONSTRUCTION

104 BISHOPS GATE RD
Grand Island

J Licata Heating & Piping

249 Allen St
Buffalo

J-Cap Contractors,LLC

2004 Sweet Home Rd
Buffalo

JAMES L SHOTWELL PLUMBING CO

1035 ENGLEWOOD AVE
Buffalo

JAYBIRD PLUMBING

601 EUCLID AVE
North Tonawanda

jnd tree service

110 forbes st
Amsterdam

JNJ Carpentry LLC

5704 Pillsbury Ave S

john mulla plumbing co

72 North End Ave
Buffalo

Jones Plumbing Co

500 Schoelles Rd
Buffalo

JOSEPH CARINO PLUMBING CO

419 AUBURN AVE
Buffalo

JW Danforth

300 Colvin Woods Pkwy
Tonawanda

K I M Construction

7 Twilight Ln
East Amherst

K P Enterprises Inc

2605 Ferry Ave
Niagara Falls

K-KITCHEN CO

2620 Walden Ave
Buffalo

Karls Handyman Services

99 Forbes Terrace
North Tonawanda

KEIFFER JACK PLUMBING & HTG

4945 SW BLVD
Hamburg

Keiffer Southtowns Ent

4945 Southwestern Blvd
Hamburg

KENS PLUMBING SVCE

7200 BALLA DR
North Tonawanda

Kevin's Home Services

Oakridge Ave
Buffalo

KINETIC KITCHENS AND BATH

1655 Fashion Outlet Blvd
Niagara Falls

Kitchen World

7370 Transit Rd.
Buffalo

KLEMAT PLUMBING & HEATING INC

3280 S PARK AVE
Buffalo

Koch Tile Company

8711 point ave.
Niagara Falls

KOEHLER CONSTRUCTION/SNOWPLOWING

39 HARTFORD RD
Buffalo

KREATIVE KITCHENS & BATH

4997 HARLEM RD
Buffalo

L & D Plumbing, Heating & AC

1039 Niagara St
Buffalo

L&D Johnson Plumbing and Heating

1039 Niagara St
Buffalo

L&D Johnson Plumbing and Heating

1039 Niagara St
Buffalo

L&D Johnson Plumbing and Heating

1039 Niagara St
Buffalo

L&D Johnson Plumbing and Heating

1039 Niagara St
Buffalo

Limar Inc

920 Rice Rd
Himrod

LINCOLN PLUMBING & HEATING

241 NIAGARA ST
Buffalo

LOCKTIGHT WATERPROOFING CORP

3629 GENESEE ST
Buffalo

LOWE'S

3195 SOUTHWESTERN BLVD
Orchard Park

LOWES

1659 NIAGARA FALLS BLVD
Buffalo

M J Spoth Plumbing-Heating-AC

14051 Lapp Rd
East Amherst

Macken Sewer & Drain, LLC

6479 Broadway
Lancaster

Marks Plumbing Inc

314 Delaware St
Tonawanda

MARTIN'S PLUMBING & HEATING

460 OSTRANDER ROAD
East Aurora

MARTY HALLS PLUMBING HEATING

308 NIAGARA ST
North Tonawanda

Matt Kandefer Plumbing Inc

2215 Broadway St
Buffalo

McGreevy Construction

33 Livingston St
Buffalo

Midwest Air Solutions

15630 Joliet Road

Milton Bentley Inc

1717 11th Ave N

MJ Carney Plumbing Service

PO Box 171
Gasport

mulla plumbing

72 North End Ave
Buffalo

Mullen's Appliance Services

209 Park Ave
Lockport

Muttulke Plumbing & Heating

3212 S Creek RD
Hamburg

NELSONS PLUMBING

2439 BAILEY AVE
Buffalo

New York Kitchen & Bath

4955 Broadway
Depew

Northtowns Remodeling Corp.

1589 Sheridan Dr.
Buffalo

Norton's Plumbing

797 Military Rd
Buffalo

NuFlush

5195 Marshall St

NWL Construction Inc

570 82nd St
Niagara Falls

OUTDOOR LIFE INC

7427 Matthews-Mint Hill Road

P & D CONSTRUCTION

1847 MILITARY RD
Buffalo

PATRICKS PLUMBING INC

577 ENGLEWOOD AVE
Buffalo

Patterson General Contracting LLC

3835 Ewings Rd
Lockport

Patton Plumbing and Sewer Company

648 Mc Kinley Parkway
Buffalo

Paul E Vogel Plumbing & Htg

814 Mineral Springs Rd
Buffalo

Payne's A-Z

3815 county Rt #1
Campbell

PCJ General Contracting

84 Wilmington Ave
Tonawanda

PCS PLUMBING & HEATING

1 Carter St
Buffalo

PENNY'S HARDWARE & PLUMBING

2468 ELMWOOD AVE
Buffalo

Peter Stapell

22 Siberling Dr
Buffalo

Petro Builders

92 Commonwealth
Buffalo

Pipes Plumbing

445 South Ogden
Buffalo

PK'S PAINTING

440 Homestead dr
North Tonawanda

PLUMB RITE OF WNY

2242 6TH ST
Grand Island

Plumbing Help Now

81 Cedar Ridge Dr
Buffalo

PRESTO CLEANO

333 BAILEY RD
West Henrietta

Prime Time Energy Services

67 sheldon Ave
Depew

Pro Mechanicals of WNY LLC

6191 MAIN ROAD
Stafford

PROFESSIONAL LEE DONE INC

8606 CLARENCE CENTER RD
Clarence Center

Professional Plumbing Services

301 Heath St.
Buffalo

Quality Plumbing & Sewer Cleaning

950 Escarpment Dr
Lewiston

R J R IMPROVEMENTS INC

5509 FOREST HILL RD
Lockport

RAINBOW PLUMBING

230 SANDERS RD
Buffalo

Rb enterprises

11 park place
East Aurora

Reiner Remodeling

81 Kurtz Ave
Lancaster

RIC Plumbing Inc

5984 Dunnigan Rd
Lockport

Rick Marchewka

282 Erie Street
Lancaster

Ricks Home Repairs

22 Saint John St.
Lancaster

RN PLUMBING SERVICES, INC

1425 Military Rd
Buffalo

ROARK PLUMBING

2415 West Industrial Blvd #5

Romeo's Superior Home Improvements

792 Englewood Ave
Buffalo

Roto Rooter

Buffalo, NY 14214

Roto-Rooter Plumbing & Drain Service

2959 Genesee St
Cheektowaga

ROY WEIGLEIN PLUMBING

83 Cannas Ct.
Buffalo

Roy's Plumbing Heating & Cooling

140 Cooper Ave
Tonawanda

RPF Installations

4308
Buffalo

Rutkowski Enterprises Inc

PO Box 532
Niagara Falls

SCHMIT PLUMBING & HEATING

198 ONTARIO ST
Buffalo

Service Pro Heating & Air Conditioning

125 St Amelia Dr
Tonawanda

SIEGEL LANDSCAPE & DRAINAGE

3870 MILLERSPORT HWY
Getzville

SPARKLE DRAIN CLEANING

6917 JENKINS LN

Sparks Plumbing & Heating Inc

6700 Lincoln Ave
Lockport

star quality home improvement

4725 isherwood Drive
Niagara Falls

Steve's Service Experts

7110 Salt Rd
Clarence Center

Stop Leak Plumbing

4244 Big Tree
Buffalo

Sullivan Interior Finishing

83 Palmer Ave
Kenmore

Superior Plumbing

168 Cemetery Rd
Lancaster

T-Mark Plumbing, Heating & Cooling

157 Crestwood Avenue
Buffalo

TANNER REMODELING

164 BUFFALO ST
Hamburg

Tarvin Plumbing

3749 Eastern Ave

The Great Adventure

268 E. Prospect Ave.
Hamburg

The Kaz Companies Inc

150 N America Dr
West Seneca

The Waterway

10720 Sisson Hwy
Eden

TIM KAVANAGH

GRAND ISLAND
Grand Island

TOM ANDREWS CONSTRUCTION

5360 GENESEE STREET STE 105
Bowmansville

TOWLSON PLUMBING HEATING AND COOLING

5991 RIDDLE RD
Lockport

TRADEMASTER CONTRACTORS

3279 CLINTON ST
Buffalo

Tully Houseworks Inc

46 Webster St
North Tonawanda

UTECH BASEMENT WATERPROOFING

3236 GENESEE ST
Buffalo

Vincent's Handyman Service

Po BOX 506
Clarence Center

W.Rick Construction

85 Munson road
Groton

WARNING & ROBEL INC

115 BEHM RD
West Falls

WESTERN NEW YORK ASSN PLBG

2001 NIAGARA FALLS BLVD
Buffalo

WILSON & SIMMONS PLUMBING CO

155 Devonshire Rd
Buffalo

WNY Plumbing

487 Erie St
Lancaster

YOUNGS TRUE VALUE HARDWARE

5641 MAIN ST
Buffalo

Zenner & Ritter Home Services

3404 Bailey Ave
Buffalo

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