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"I have
. I would rate them probably average. They are probably no worse or better than the other ones. I am not overly impressed. I replaced" a cable box yesterday and that actually went very well. The service guy was very helpful and helped to swap boxes. The things work as they should but it is overpriced. It works and the internet is decent but I haven't had anything to compare it for a long while but it seems to work better than my cell. I am not unhappy with the internet service.

-Stephen B.

"I called
to get a double play bundle special. It is quoted at $89. My final price was $133. after my double play was $79.00, but I had to" sign a two year contract. Each month my bill has increased. A year later my bill is $195.00!! When I call CS (in the Phillipines) I am told, "We can always change the price whenever needed". They refused to adjust the bill. I signed a two year contract to lock in the price. ISN'T THIS CALLED 'BIAT AND SWITCH AND AGAINST THE LAW"!

-Sheri O.

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Internet Provider reviews in Buffalo


I just feel like there aren't enough choices. I have
Buffalo Internet Service Providers Provider Name Locked
but I don't feel like I have enough choices with cable. The service is great but they bogged down when it gets to details like their inventory. They try to bill you for as much as they can. I have to deal with them on that.
- Jan G.

On 7/29/15, I called to
Buffalo Internet Service Providers Provider Name Locked
to lower the cost of cable for my in-laws who are 85 and 86 respectively. Strangely by adding internet to the account (they do not have a computer) I was able to lower the monthly charge. When they moved to a new location that
Buffalo Internet Service Providers Provider Name Locked
does not service, I was told there would be an early termination fee amount to about $240.00.
Buffalo Internet Service Providers Provider Name Locked
claims I was told there would be an early termination fee. I dispute that fact. On 9/28/15, I spoke to the "
Buffalo Internet Service Providers Provider Name Locked
Loyalty Department." I was told there was a recorded conversation of my verbal acknowledgment. The representative with whom I spoke advised she could not find "any information about my acknowledgment." When asked to hear the recording, I was told the matter would be discussed with a "supervisor" and I would be advised of the decision within 24 to 48 hours.
After hearing nothing from
Buffalo Internet Service Providers Provider Name Locked
, I called
Buffalo Internet Service Providers Provider Name Locked
on 10/5/15. I had to explain the entire situation to a representative again. After a long conversation in which I was repeatedly asked the same questions, I was told the representative could not help me and I would be transferred to the "Loyalty Department." I waited on hold for at least 10 minutes and was told by the same rep with whom I had just spoken that the lines were busy. I held for another period of time and was told again the lines were still busy. The same rep told me that there was nothing that could be done and the charge would not be removed. I doubt she spoke to anyone in the Loyalty Department.
RoseI would like to hear the recorded conversation where I acknowledged there would be an early termination fee. I do not recall making the acknowledgment. If I did, case closed and termination fee will be paid. Since i contest the fact I did, I would like
Buffalo Internet Service Providers Provider Name Locked
to make the recording (one I can hear and not a transcription) available. Doesn't seem like too difficult a request.
Buffalo Internet Service Providers Provider Name Locked

- Richard L.

After a month of constant down time and slow connections they determined the 18 Mbps line which I had been paying for was having issues. After arguing that about 1 hour of connection for the entire month was their fault they gave me a credit almost equal to what I had paid for service and wouldn't touch the install fee.
It took the service tech 3 weeks to get to my house and fix the problem. He was scheduled to come just a few days after I called the first time connection went down (the evening after the install), but forgot and only showed up three weeks later after I had called in 3 more times.
It worked ok for about a month, I did notice that I couldn't do hardly as much on 18 Mbps AT&T offered compared to the 4 Mbps plan that I had through Alaska Communications. Then it stopped working again luckily the over the phone tech could fix the problem if they moved me down to the 12 Mbps plan. It has worked ok but I get the feeling they keep throttling my speed down and I have been cut off a few more times. I will never go with AT&T Uverse again. I will be ending my service with them as soon as the contract is up unless I can get them to admit the crappy service and their inability to provide what they contracted to provide and get out sooner.
- hans S.

They relied on the independent contractor who changed out my radio unit to downgrade my service. No separate assessment. They had provided that level of service since they began it. I called both customer service and tech support, but could only leave a voice message (even though their voice system said I was always first in line). When support finally called back, I was told the contractor would call me with a tech explanation (he never did). I wanted to explore the possibility of moving my service to a closer tower.
When the service was operating as advertised, it was good. When it wasn't, and I complained, they downgraded it. If I am too far from the service tower, why did the salesperson authorize it in the first place? Why did the tech people allow the increased level of service? I was a customer for a long time, without problem. Fortunately, there was no contract to hold me in.
- Tom G.

They're alright. They're just expensive. I pay a lot. They are so expensive. My internet service is very slow. I don't have a choice. Where I am, there are a lot of trees so the service is that crazy.
- vici P.

It’s a basic cable TV, I have no HBO, I have nothing. They are not very responsive for senior citizens. You have to stay on line a long time but they take care of stuff. We have seasonal subscription and they renege on any discounts they offered before originally; which the other provider we use down south doesn’t do. That’s not fair. I would get rid off them but I can’t. Their service is fine, it’s just that they are expensive.
- lynda T.

The service technicians and phone support team is excellent. The biggest issue is cost (now at $250/month), which has been rising at a very rapid pace, much faster than the inflation rate, and not at a rate that correlates with improvements in service.
Internet speed is generally good, but slows down significantly between 3:00 pm, when school lets out, and about 10:00 pm.
Good lineup of the common channels, although it costs extra for every TV for which you want HD.
Telephone service is fine, with free calling throughout U.S. and Canada, answering service, forwarding service, call waiting, etc.
I'm looking at other options because of cost.

- Mark H.

I would give them a negative grade if I could. The worst customer service. We are limited to one megabyte and when we try to buy more they say it's our condo association. We brought it up with our condo association,
Buffalo Internet Service Providers Provider Name Locked
at the Lakes, and they said that's just not true and they provide it directly to your house and you can buy as much as want. I have tried talking to the manager,
Buffalo Internet Service Providers Provider Name Locked
, but she has never returned calls or emails. Their representatives even initially said they don't have her number. The service man who came to do the install was very nice and pleasant, and he couldn't even believe we are limited to one. It's apparent they don't care. We have to go onto our AT&T account on my mobile device to actually do anything.
- john V.

Internet Service Providers in Buffalo, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

3 Created

127 Main St

ADT Tonawanda


Alexander Technical Resources

1263 Glenwood Ave. SE

Andy's Web Tools

646 N Riverside Dr

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

Beachcomber Creations

76 North Dr

Best Practice Institute

410 Evernia Street

Buffalo Web Design

2316 Delaware Ave #151

Castle Point CSG, Inc.

3013 Rainbow Dr Ste B

Comcast Buffalo

539-551 Washington St


1625 Lakes Pkwy.

Directv Buffalo

21-103 Genesee St

Dish Network Buffalo

2150 Wehrle Drive

DMB Consulting

PO Box 502
Orchard Park

Ecommerce Jumpstart.com

8015 International Dr. #122

External Experts

427 Jersey St.

Fisher Brittany Consultants, LLC

East 42nd Street


7401 Summerhill Road

Frost Solutions

6060 Whitegate Xing
East Amherst

Full Rotation Group

90 Lackawanna Ave


1623 Military Road, Suite 1013
Niagara Falls


4600 Touchton Road E, Building 100, Suite 150

Kirst Internet

2050 Delaware Ave. A


207 Commerce Dr


758 Kapahulu Ave

Meindl Consulting Inc

174 Main St #123
East Aurora

MG3 WebWorks

4240 N Buffalo Rd
Orchard Park

Modern Web Studios

1067 N Main St

My small biz

99991 East Ferry Street

Performance Media Placement

23172 Plaza Pointe

Planet DISH

6523 S. Transit Rd


1101 Brickell Avenue, South Tower

Shop Web Usa, Inc.

Orchard Park

Synacom Networks Inc

3764 Harlem Rd

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

The Right Way to Write

30 East Georgia Street

Time Warner Buffalo

60 Niagara St


Niagara Falls

Time Warner Cable


Time Warner Cable Buffalo

355 Chicago Street

Time Warner Cable Buffalo

240-246 W Genesee St

Time Warner Cable Buffalo

240-246 W Genesee St

Time Warner Cable Buffalo

125-147 Franklin St

Time Warner Cable Buffalo

355 Chicago Street

Time Warner Cable Cheektowaga

2897 Union Road

Time Warner Cable Cheektowaga

2897 Union Road

Time Warner Cable Niagara Falls

443 Main Street
Niagara Falls

Time Warner Cable West Seneca

795 Indian Church Road
West Seneca



Verizon FiOS - Buffalo

3300 Sheridan Dr

Verizon Fios Buffalo

2743 Main Street

Verizon Fios North Tonawanda

1049 Payne Avenue
North Tonawanda

Verizon Fios North Tonawanda

1049 Payne Avenue
North Tonawanda

Web & Moore

32159 23 Mile Rd.

Webb Design

PO Box 690661


11810 Parklawn Drive

Zola Networks, LLC

256 Third St
Niagara Falls

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