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Brooklyn Sewer Cleaning Articles
Sewer Cleaning reviews in Brooklyn
Supposedly I had the first appointment for the day but by 10 am when the technician did not arrive, I was repeatedly assured he would be there shortly.
He was finishing up the customer before me.
By 12:30 pm I could no longer wait and cancelled the appointment.
The dispatcher did try to reschedule but I had taken the day off and was not going to waste another day waiting for them.
The 4pm-7 pm time frame that I was quoted was meaningles. The technician showed up around 10 pm .
He was disgusted and obviously overworked. And alone. How could the technicians not work in pairs ?
When he saw the flooded pit he told me he had to charge me to use his sump pump to drain it.
Yet his pump kept getting clogged and failed.
My brother and I had to use our own 4
Once the pit was drained , he tried to snake the line but as time progressed , it became clear that this company could not provide the service I needed.
Finally after 11 pm, he called the office and they said they could not clear the lines any further.
The technician began to pack up his equipment to leave. We were then charged $150 for 2 lines and the use of his sump pump.
They did not want to take American Express and insisted on an other card, preferrably Visa or Mastercard.
The lines were not properly cleaned out and resulted in two more trips by other Sewer and Drain Companies.
Alas, when I call for service again and most of us homeowners will, it won't be
One Saturday morning I got a call that the primary toilet was clogged, did not yield to plunging. After looking briefly on Angie's list I chose could be at the house around 10, explained that the fee for snaking was $90, and toilet removal (if needed) was $245. (She'd asked where I got the name, so she knew to apply the 10% discount.) I said OK (though I mistakenly assumed the second fee was for the whole job; it's only for the second step).
They did indeed show up by 10. After 40 minutes of unsuccessful snaking, they got my approval to remove the toilet, and after
around 30 minutes removed the offending pad from the back. They then told me the total for the job, $380 with taxes, but said that the flange broke (from age, rust, corrosion) so that the toilet could not be re-installed. They said the problem must be fixed by replacing drainpipe from the basement below, a big job. They did not have time to do it the same day, nor the next –Easter Sunday— so we were left with a non-functioning bathroom. They said they'd get back with an estimate.
I was very satisfied with their response, promptness, and the unclogging. The price seemed high for what was apparently (from my end) an 80-minute job. From my standpoint it stung because we were still left without a functioning toilet, but of course from their standpoint the labor was only somewhat less than if they'd re-installed the toilet before leaving. And I'm not sure it's out of line with what others on the list have paid for similar work.
The ending: I found a self-employed plumber who showed up 2 hours later, decided he could replace the flange and repair the whole thing (since the drain below was PVC, not old metal), but suggested the old toilet be replaced. So he got a new toilet ($125) and flange, made the repair and installed the toilet ($175). (I'll review him when he's ready to join the list.) Time will tell whether he was right.
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