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Brooklyn Plumbing Articles
Plumbing reviews in Brooklyn
The manager would not let me finish a sentence, told me there's "no way" it costs $39 for a service visit (when I tried to tell him the deal I had purchased--which is still at this minute up available on Angie's List). He then hung up on me.
This seems to be a big scam. I called Angie's List customer service and they suggested I leave a negative review. So here it is. Folks, do not hire this company.
The pricing was fair and competitive to our zip code.
He called the next morning at 8am to confirm and was here by 8:30, going right to work by testing 2nd floor washing machine, bathroom and kitchen fixtures to find the leak. He found small leaks in the kitchen (faucet and drain pipe) as well as in the washing machine return hose and fixed them all by 9:40am. He was very professional, explained everything and guaranteed his labor and materials for one year.
Punctuality - I found that in general, the plumber didn't come at the appointed time. However, they do automatically text you when the plumber is headed your way, and they always eventually showed up. Treat your appointment time as a guideline as to when they will arrive, rather than as a set time.
Responsiveness - you won't always get a plumber on the phone, but they do use an answering service, which means that you at least always get to speak to a human instead of an answering machine. In general they call back on the same day, although I found if I called near the end of the day I would sometimes have to call again.
Price - as many reviews have stated, these guys don't come cheap. However, they do itemize everything and show you an estimate before they start anything. I don't have
Overall, for anything complicated, I would definitely use these guys again. They are patient and thorough, and not against explaining what they are doing and why.
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