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A few days later, I had emailed him with the delivery date and asked him his availability. He got back to me quickly with his first available date. He was very responsive throughout the process.
He informed me who would be coming.
I had gotten quotes from 2 other companies. This company was the cheapest and I did not sacrifice service going with the cheapest guy.
One company was a lot more money. The other company was a little bit more, but never got back to me.
Now, just over 4 years later, every piece that touches the ground has developed soft, mushy spots and the wood is simply wearing
away. We contacted the company and while they are willing to provide replacement pieces, they are unwilling to cover the cost of shipping or installation, despite the extensive damage which has rendered the playset unsafe and worthless to us.
Since their supposed highest quality product is worthless after only 4 years and they are unwilling to step up and remedy the situation, we strongly recommend you do not do business with them.
I tried a couple of the assembly providers on Angie's List but did not get replies or, if I did get a reply, I learned that the company did not assemble the kind of playset I have. So I did an internet
The two assembly guys (
They were also extremely professional and personable, and they worked hard as can be for more than a day. While the playset was being built, our daughters begged to be able to use the swings (which were among the first things to go up), and
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All Playground Equipment Retailers in Brooklyn, NY
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