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Brooklyn Carpet Cleaning Articles
Carpet Cleaning reviews in Brooklyn
We negotiated that I would get some credit for doing one large and one medium rug in place of three medium rugs described in the deal.
The ENORMOUS problem though was that I kept trying to get this guy's attention directed to the fact that I had an unusual rug. The big one is felt joined with backing strips, not a normal rug. i was really worried about how this would survive a regular cleaning system.
All the guy kept saying to me was: "don't worry, we did the rugs of 'The Real Housewives of New
So, they took the woven rug (medium) and the felt rug (large) and cleaned them and returned them. The woven rug was cleaner and fine. The felt rug was a disaster. It was clean, but it had split apart at the seam and the seams were buckled and bumpy, but they had been lying flat when it was picked up. It was EXACTLY the kind of thing I had been trying to get him to recognize could happen when I was trying to talk with him on the pickup. I told their guy to take it back and fix it.
He took it back and in the place where there was a new split, there was now a gluey mess - even more obvious than the split, and the bumps from the ruined back tape were still very prominent. He told me the bumps would disappear over time as it dried out. It is now May, and the bumps are permanent.
As far as I am concerned, my rug is ruined. It is so depressing that I've been avoiding going in that room, and I don't know how to fix it. I did not want to keep negotiating with this company since they gave me the impression that they did not know what to do.
It has been a disaster.
They arrived on time, and were helpful with moving a couple of last minute things out of the way so they could get to work. My wife mentioned a couple of times that they were very polite and nice.
She's happy, so I'm happy...and I'm equally happy with the cleaning work done.
We will definitely use
the person who made the appointment was very friendly and polite ,the technicians were professional and friendly
as well. they explained everything what they were going to do and they also cleaned 2 sofas. everything came out beautiful
like brand new!! Thank you again i will be calling this company again for future work.
We hadn't realized just how much New
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