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Over 1,131 reviews for
Bergen Water And Fire Damage Services from people just like you.

"The provider may or may not respond to you. Much will be promised, and the execution is a nightmare. These guys are NOT qualified to handle the work -- and the men" they hire have, in some cases, zero experience with taking out floors, and handling a true restoration project. The project took three times as long as it should have, with the owner not knowing (at times) that the work wasn't being completed. This "tear out" lasted for months, and moved at a snails pace, with floors and crawl space completely open for weeks at a time with our air conditioning running at top output over the hottest months of the year. Our electric bills went up an additional $400 PER MONTH because of this. Work space was not left in a safe condition -- and we, as home owners, were not communicated with proactively by this
team. Often, we had to track the
, down on our own, to find out the status of the project. The list goes on and on. The contractor he recommended, Caliber Construction, to bring in wood/drywall repair was just as irresponsible and inexperienced. Stay clear of both these companies.

-William H.

"They were quick responders, hard workers and concerned about getting the rooms ready for restoration. Unfortunately, we had another flood 1 week later leaving 4"" of water in the entire basement. They were unavailable to return in a timely manner due to so many flood calls that another provider took over from there.

-Pamela C.

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Angie's Answers


You have every right to fire the GC, but it may cost you money in legal fees to fight any leins he has on the property. If you do insurance work you should know that you have to do part of the work out of your own cash reserves and wait for disbursement from the insurance company. His crews errors are not your problem, they are his. If you have problems you should include your insurance company in the problems you are having. If he is running into problems with extras they should only be related to things the adjuster missed and not his or his crews incompetence. If upon rip out he finds hidden water damage that would be an example. An example was a flood job I did not too long ago where we found termite damage that could not be seen untill after demo. Since it was not related to the flood it was not covered. Unless this is his first insurance job he should know the procedures and not be expecting money before it is due, stick to your guns and make sure he is doing the right job. If not include your insurance company and possibly even your mortgage company in any problems. A lein is not that big a deal though in the long run as long as you pay off the agreed amount as per contract. Just make sure if you stay with this guy he has a lien release with him when you give him the finnal check!



Water And Smoke Damage reviews in Bergen


A pipe behind an upstairs bathroom sink burst causing water to rain down in the room below. A plumber repaired the pipe and then we began looking for someone to repair the water damage to the house. We called a contractor who then referred us to
Bergen Water And Fire Damage Services Provider Name Locked
who are in the business of restoring damaged properties. Within an hour
Bergen Water And Fire Damage Services Provider Name Locked
, the owner, arrived to assess the damage and make a plan for the rebuilding process. After explaining what needed to be done, he then started the work. Within a short time he removed the wet drywall and set about drying out the area with dehumidifiers and fans. He was even able to save the wood floors.
Bergen Water And Fire Damage Services Provider Name Locked
and his team were here for about a week drying out and then rebuilding the damaged areas of the house. The work done was of an excellent quality. When they were finished it looked as good as new. In some instances the work was even better than what they had replaced.
Bergen Water And Fire Damage Services Provider Name Locked
is very easy to work with and a good communicator. He explained everything that needed to be done in each step of the process so that we always knew what was being done and what was next. He clearly wants to help get things back to normal as soon as possible and he did an excellent job of that. We couldn't have asked for a better experience.
- Dana W.

They recommended mold removal and remediation that I later found out was completely unnecessary. Anyone concerned about mold should be extremely careful because Servepro was just one of three companies who recommend unnecessary work costing thousands of dollars. None of their analyses agreed with the other two companies, except that drastic action needed to be taken. Fortunately a friend and trusted associate explained that only minimal work was necessary, and most likely nothing needed to be done at all. I followed his instructions and basically did nothing. Months later it is obvious that I did not and do not have a problem. My friend is not in this industry, but is more than qualified by education and experience to understand mold. don't rush into action as a result of the recent rains and flooding.

My experience with
Bergen Water And Fire Damage Services Provider Name Locked
was terrific. They were quick to get a crew out to my home on the same day the plumbing leak was repaired. The crew pulled back the wet carpet, opened up the wall, and evaluated the situation before removing only the material that had to be taken. They sprayed the affected area with cleaner, scrubbed everything that remained to get rid of the mold, and left blowers behind to help dry everything out. When the main dehumidifier began leaking after one day, they promptly came out and swapped in a different one to finish the job. Aside from a little confusion about their bill - my insurance company insisted on a direct bill while
Bergen Water And Fire Damage Services Provider Name Locked
typically bills the homeowner - I was very pleased with how the entire process went.
- Jeffrey R.

Okay, so first off. The gentleman that came to my house was very prompt, professional and nice. He walked through my house, performed a visual inspection as I'd expect. However, when I brought up the thermal scanning that I purchased, I was told that he did not bring that equipment. This was the main reason I purchased this service, so to say I was disappointed would be an understatement. The tech offered to use an electronic moisture gauge. He did this, checked most of the house, but again it feels like this is not what I paid for.
Called the company,was told that I would receive a call back immediately. I waited an hour, no call back. Called back, waited on hold for 7 minutes and was transferred to voice mail. I called back, waited on hold another 7 minutes, was informed there was nobody for me to talk to. I informed them that I had been waiting for over an hour for a call back and that was unacceptable. Asked to speak to a manager, and was informed there were no managers was available to speak to me.
Fiasco still going on.
Side note to this whole mess, when I made the appointment, I was told I'd be called to confirm the appointment that morning. I had to call an hour before the appointment just to make sure it was still happening. Additionally I was told that the inspection would take an hour and a half. It took 20.

- Charles D.

It was great, the positive construction experience that I have had, they handled all the things with the insurance company and I did not have to do anything. They are very attentive, they hired some good project mangers.
- Rex A.

Bergen Water And Fire Damage Services Provider Name Locked
& his team did an outstanding job. Very reassuring and professional. When finished, it looked perfect. We had an insurance claim so I am not sure what the cost was vs other companies doing the same type of business.
- Sherry W.

Bergen Water And Fire Damage Services Provider Name Locked
came to my house on time as he promised. He took time to explain to us how he would tackle our mold problems, how much time it would take and how much would be the cost estimated. The project took about a week to complete and the work was done efficiently and to our satisfaction. I would recommend
Bergen Water And Fire Damage Services Provider Name Locked
to anyone who is thinking about getting work on mold problems.
The only surprise was
Bergen Water And Fire Damage Services Provider Name Locked
finally charged us $300 more than he originally estimated.
- Cheng L.

Their guys were prompt, professional and courteous. No complaints. They got us back in out house in five days after the dry out and then the insurance work took another 6 weeks. They held my wife's hand through it all.
- James H.

Water And Fire Damage Services in Bergen, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

5 Star Cleaning & Restoration

119 Hampton Way

A Best Construction Inc

87 Woodman Park

Advanced Property Contractors LLC

230 Stonehenge Rd

B. Vezelis Co.

PO BOX 16355

Beyond The Horizon Property Solutions

412 Wildwood Drive

Britestarr Services LLC

92 Merrick Street








1260 Scottsville Rd

Cedar home staining & restoration

1078 whiskey hill rd.

Clean Your Carpets Inc.

1306 Beaver Creek Rd

DP Customs

436 Magnolia St

Emergency Enclosures

1464 Lake Ave




5829 County Rd 41

Feels Like Home Restorations LLC

60 Clarkes Xing

Healthy Spaces

163 Limerick Ln

Honey Do Handyman Services

1217 Majestic Way



Jet Dry Carpet Cleaning

24 Whalin St.

Latone's General Contracting

414 Sweet Acres Dr.

Lowell's Painting Inc.

2416 Westside Dr

Master Care Restoration Company

7921 East Main Road
Le Roy

Napora Contracting Co., LLC

993 rousseau dr

NY Water Damage & Restoration

11 Centre Park Suite#12

NY Water Damage Companies

1288 Scottsville Rd. #18

OKEN Heating and Air Conditioning

620 Pullman Avenue



PuroClean Property Restoration

907A buffalo rd

Reliable Claims Adjusting

9953 Stockbridge Drive

Renaissance Man Home Services

102 stenson street

Renewit Cleaning and Restoration

307 Andiron Ln


1835 N Union St

Russell Plumbing & Home Services

30 Rochester

Scott Bengsch Painting

22 Southwick Dr.


170 Queensland Dr.

Virtus Group - National Team

8765 Stockyard Drive

Water Damage Service in NY

37 N. Washington St. #25

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