Bergen Chimney Repair Articles

Sample Reviews

D

Rating
The original estimate was $3500.00 to re-apply stucco finish to our front porch and foundation. Once the job was started, the contractor said that our front porch was crumbling on both sides and that the
Bergen Chimney Repair Services Provider Name Locked
needed to be replaced. The estimate
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to $7700.00. In the process of cutting granite slabs for the top of these
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, an large chunk was accidentally cut out of the stone. This was left like that and cemented on. It is very noticeable. The stucco job was sloppy- so many bare spots. Stucco was spilled on siding, top of steps and left that way. The workers left garbage and cigarette butts on lawn and in my garden. When they left, they handed me a bucket of stucco mix and told me to use it to touch up the spots. I called to complain and they sent workers back. They filled in some bare spots but not all. They left the stains. The finish is irregular at the seams. There are still bare spots. They did not replace the damaged granite. They wanted to return but I did not want them near my house again. They were given one
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to improve the job and failed. On top of all this the supervisor had the audacity to tell me that our chimney looked like it needed work. Not by
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that's for sure!
- catherine V.
A

Rating
very professional,fast ,clean and had the time to answer all my questions regarding the care and maintenance of my fireplace. I will use them every time it is required.
- thomas G.
A

Rating
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was great to work with and completed the job timely with good quality. He also came back on the following Saturday to check and repair the inside of the chimney. Would definitely call him again for future chimney work!
- Reshma A.
F

Rating
On August 6 - I inquired into services as I had found this company on Angie's List. The rep did an inspection and provided a quote and required a down payment of $100, which was provided. As of August 14, via text, he indicated it would be 6 to 8 weeks. I mailed my deposit and texted on September 2 to verify if it had been received. The rep texted back they were on vacation but would see where I was on the schedule when they returned. On September 18, I texted again requesting a start date, having forgotten the original 6 to 8 week estimate. The text received back said "How long did I say it would be until we got to your job" - which is a reply I would not expect from a business owner to a potential customer. Following up, I indicated the last text on September 2 implied that contact would be made when the rep returned from vacation and I said I did not like the attitude of the previous text, and wished to get the $100 deposit back. Final word from the rep was "I was just telling you to use some common sense and read further up on the text where I told you far out I would be idiot". I do not appreciate being called an idiot and am glad this came to light before I had this person work on my chimney. There are unfortunately too many customers and not enough reputable businesses to serve them, so you have to deal with people who would rather insult customers than help them out. Avoid.
- Benjamin B.
F

Rating
Well, it was what he didn't do. The first time we had them out, they measured our fireplace to install a new chimney cap. They never gave a quote, wouldn't return our phone calls. By
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, we were able to catch them by phone at their shop. They sent someone out AGAIN, remeasured, and assured us they would install it in two weeks. Never showed up, again wouldn't return calls, zilch. don't waste your time.
- TOM R.
F

Rating
I called for estimate on repointing chimney and new cap. They came and insisted on doing a "level one" interior inspection saying they wouldn't continue with estimate without it. Very obnoxious and demanding. Refused to even go on the roof and look at the exterior of the chimney. wrote up estimate for repair with "no warranty" at a price 4 times my other estimates. Would never consider them for anything.
- w T.
A

Rating
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was punctual and professional. He came out right awayinspected what the problem was and that evening I had a bid and time frame for the job. I had 2 other bids and one in particular was over $6,000 more that included work that was not even necessary. The crew was polite and cleaned up everyday and once complete made sure to explain what was done and made sure we were happy. what looked to be a real headache for us turned out to be a great experience and no hassle.
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was a pleasure to work with and as we learned, honest about what we truly need done. Thank you
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, I would highly recommend
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to anyone.
- Mary G.
A

Rating
They were professional all the way! They came on time, worked until the job was done. He explained my warranty and they left. Personality wise, they were both pleasant and had manners, which I liked. I would use them again. But, hopefully, they did such a great job, I won't have to. I DO recommend
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.

- Betty T.
A

Rating
After being blown off by 2 other contractors who were not on Angie's list (one I had used previously and another that had been recommended) I am happy to have found
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. He contacted me immediately after my email and set up an appointment to come out in 2 days for an estimate. He was on time, which was greatly appreciated. From all the reviews I had been reading I saw that all the contractors were extremely busy during this time of year, which
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confirmed. I had anticipated that my small project would take weeks before he could get to it so was pleasantly surprised when
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was ready to install it 2 weeks later. His men were courteous, efficient and cleaned the entire area when finished. I would definitely use him again.
- Eileen G.
A

Rating
I can't say enough good things about
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! This was my first experience with chimney repair, and I knew nothing.
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was friendly, patient, cheerful and helpful on the phone. When I had a question about the differences in brick,
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was equally patient and explained it clearly to me. I got several estimates for this job, and while Sound Chimney was competitively priced and has good reviews as well, I made my final decision based on
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's visit to look over my project and give me an estimate. He was prompt, professional, personable, thorough in his inspection, and equally important, I felt comfortable with him. I didn't feel like he was trying to hard-sell me. He explained the situation and the charges for each part of the work, gave me a catalog showing the brick choices, and left me to make up my own mind. At no time did I feel like things weren't clear, or that he was upselling me or recommending things I may not really need. As a new homeowner, this gave me the comfort level I needed to schedule the work.
The work was done on the day scheduled, at the time scheduled, and finished within the estimated time allowed.
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,
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and
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brought all the materials to do the job, were respectful of my cluttered landscaping and yard (it's a fixer-upper!), stacked the old bricks neatly where I asked, cleaned up after the job was finished. The next week, they stopped by to seal it, which was explained to me with the initial work order.
The new chimney looks great! It's still summer so we haven't tried out the fireplace or furnace yet, but just knowing the chimney is sound and safe to use is well worth it. I highly recommend
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for any masonry work. Great work and great group of people.
- Jessica J.
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All Chimney Repair Services in Bergen, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Best Construction Inc

87 Woodman Park
Rochester, NY

ABRAZO CONSTRUCTION DESIG

58 HOGAN POINT RD
Hilton, NY

Allstate Roofing & More LLC

78 Gaslight Ln
Rochester, NY

American Masonry & Chimney

1930 English Rd
Rochester, NY

ARA Masonry

25 Mercer Ave.
Rochester, NY

B & B Masonry inc.

1083 Paul. Rd
Churchville, Ny

B. Vezelis Company

3245 Latta Road 16355
Rochester, NY

BECKER EXCAVATING & CONSTR

1503 REED RD
Bergen, NY

Butler's Sales & Service, Inc.

2370 Turnpike Rd
Auburn, NY

BUTTARAZZI CONSTRUCTION INC

2344 LYELL AVE
Rochester, NY

CJK Contracting

Rochester, NY

Clark and Wolcott

21 Strathallan Park
Rochester, NY

D'Angelo's Plumbing & Heating

1835 N Union St
Spencerport, NY

DICA Inc

3281 Fairway 6
Macedon, NY

DP Customs

436 Magnolia St
Rochester, NY

FELDMAN DAVE HEATING & COOLING

1776 MAIN ST E
Rochester, NY

Fine Line Home Design

298 Huffer Road
Hilton, NY

GENESEE VALLEY CHIMNEY SWEEP

3922 HOGMIRE RD
Avon, NY

Goldstone European Mason

200 Olympia dr
Rochester, NY

JJ Construction

2075 Dewey Ave
Rochester, NY

K+ Karpentry LLC

11 Bennett Ave
Bloomfield, NY

Kingsberry Construction

KingsberryInc.com
Rochester, NY

Kreider Masonry Inc

2150 Clay St
Lima, NY

L&L Masonry

652 stony point rd
Spencerport, NY

Master Chimney & Masonry

2890 Church Rd
Hamlin, NY

Mattern Masonry

560 Hamlin Parma Tl Rd
Hilton, NY

Monroe Contracting

56 Simmons St
Rochester, NY

Mr. Fussy Contracting

736 Portland Ave
Rochester, NY

Northeastern Weather Barriers

472 West Ave
Brockport, NY

P.H.I.

45 North St
Leroy, NY

Petersen Masonry

103 Argyle St.
Rochester, NY

Pittsford Homes Inc

PO Box # 506
Victor, NY

Renaissance Roofing Inc

2306 Lemp Ave
Saint Louis, MO

Repair Pro

Webster, Ny

ROCHESTER HOME IMPROVEMENT -RHI

1835 N Union St
Spencerport, NY

Savage & Son LLC

676 Pullman Ave
Rochester, NY

SCOTT PAWLEY

96 NANTUCKET RD
Rochester, NY

SHAPIRO MASONRY

821 CORWIN RD
Rochester, NY

Trinity Home Renovations

1595 Elmwood Ave
Rochester, NY

Universal Heating & Cooling Co

926 W Main St
Rochester, NY

Wulfs Chimneys & Venting

136 McCauley Ave
Elmira, NY

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