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Local Articles in Winnemucca
Window & Door reviews in Winnemucca
The window replacement was to be done in my vacation condo during one of my brief visits there, so the timing of everything was crucial, and they completely stuck to the timeline they had promised. They kept in touch with me consistently in the weeks beforehand, showed up on time with a professional and friendly crew, and provided follow-up work as promised the next day. They even helped me get approval from my condo association and scheduled the State inspector so it could be inspected while I was still in town. I was dreading this project, but it turned out to be the best customer service experience I've ever had for a home renovation type issue. If your top priority is excellent, turn-key service rather than the best deal on price, I highly recommend them.
The sales rep estimate. He was prompt, clean and well spoken. He knew his products and spent well over two hours with us explaining the various options and costs. We settled for accordion shutters for 7 sets of sliding doors & 4 standard windows and aluminum panels for 22 10' tall windows. He even worked with us for the initial deposit.
One of my issues was how long it would take. I had no interest in waiting months for an install.
The installer was punctual and cleaned the areas where he worked every day before he left. He arrived promptly each day he worked here and when he did fabrication time at the factory he explained to me why he was not here. The installer also "stenciled" numbers on my aluminum panels and provided us with a schematic so we would know what panels went on what window. When the job was complete the installer spent time with me (grandma) showing me how to close, secure and latch the panels. These are great products! Easy to use.
When the county inspector arrived I asked him to be tough on the inspection because I want to be safe if we have a storm. He checked the work thoroughly and passed the work without hesitation. I asked him how it looked and he said "very, very good".
My husband is a contractor and said he thought the tracks for the panels were nice and straight and he liked the grade of metal they used for their products.
I'm glad I used this company. It's local and I like supporting my neighborhood businesses.
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