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F
"The van that pulled up said something different than the title of their company. He began to damage the roof and he stopped. The wood didn't look good and he" said I needed a roofer. The only thing they could do was the wood repair, then they walked off the job. Felt like I was overcharged. It turned out we didn't even need new wood. the only part that was rotten was the part in the corner. They arrived on time but walked off the job.

-Sheila B.

A
"
was a pleasure to work with. He's a great communicator, he's responsible, and best of all his work is excellent. We had been in" contact with at least four different companies over the course of several months about stripping and refinishing our deck, and all of them ended up flaking out on us. By contrast,
was super responsive; he was out at our house within hours of our first contact, he explained what he would do (and when he would do it), and delivered a highly competitive bid. Once hired, he did exactly as promised, keeping on schedule and on budget. We ended up hiring him to clean our gutters as well, and there too he did a great and thorough job. I really can't say enough good things about him and his crew -- they are total pros. Thank you
!

-Meghan O.

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Local Articles in Reno

If you’re not sure if the contractor will be using damaging high pressure, ask him to hold his hand under the spray. If he can’t, the pressure is too high, says Prisak. (Photo courtesy of Angie's List member Gerald G. of Seattle)

3 roof cleaning methods for ugly roof stains

Homeowners often find confusing and conflicting information when researching roof cleaning services. One highly rated provider breaks down your options.

tile roof cleaning
Roof Cleaning, Roofing

This roof cleaning review is one of those times when pictures really do say 1,000 words

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

Green, spongy clumps on your roof are moss. (Photo courtesy of Advantage Roof Cleaning)
Roof Cleaning

Moss, lichen, and algae that grow on roofs lowers curb appeal. Find out how to identify and remediate the substance growing on your roof.

A thorough roof cleaning will take off all black stains and moss, bringing your roof back up to a like-new appearance, says Ashworth. (Photo courtesy of Angie's List member Teresa J. of Longview, Washington)
Roof Cleaning

Even if your roof is looking unsightly, it might not be time to replace it. A thorough roof cleaning can give your roof a fresh look and add years to it’s life.

Angie's Answers

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Wow, i aum surprised you didn't get 10 answers already with roofers say X was the best or N was the best or A was the best. In reality you are focusing on the WRONG THING!

5 estimates? Why 5? Why would you do that to yourself? Normally if you are dealing with reputable companies you don't need more than 2 estimates. I advocate to people to always get at least two estimates and if the roofers are saying something very different or if the roofers are way way way off in price, get an equalizer, get a 3rd.  Obviously if you don't trust a roofer disqualify that roofer immediately.  I beliee you have now fallen into "Analysis Paralysis" which is what happens when you have too many opions.

But back to the topic, I said you are focusing on the wrong thing. Why did I say that? Because you can take the best shingle in the world and if installed wrong is compeltely garbage. i can take the worst shingle, known to fail, and if installed properly will last some ammount of time. So you should focus on the roofer, not the product. The roofer is more important and a good quality roofer will only want to install good quality product.

The roof is a system comprised of many components, not just the shingles. You have the water proofing underlayment such as ice shield, the water resistant underlayments such as felt. You have the shingles, the ventilation and the flashing details. All of these things add up to equal one roof. Neglect one and your roof is doomed to fail.

But the roof is more than just product it is detail, know how and heart. Heart? yes heart. It takes the utmost CARING the utmost DESIRE to want to install a good roof. It's hard work and easy to fall into the train of thought as to do what's easier, instead of what's faster.  Faster and easier seldom ever equals better. At the end of the day you ened a roofer that cares about your roof.

So what product is best? That's hard to say. Each manufacturer has multiple plants and it seems each plant puts out varying levels of quality. I will tell you in my area Atlast is known as a cheap commodity shingle. I have Tamko Heritage on my house but I stopped using it because I was having seal failue issues and at the time they offered no contractor certification program, but I hear they started up one. Ownes corning is a decent product backed by a great company. I don't install very many OC's though. I primarily install CertainTeed Landmark shingles and my feeling is that they are the best on the market in my area. I'm sure others will disagree with me.

But don't miss the point, the roofer is more important than the shingle.
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I appreciate the fact that with homeowners like you who want to beat the insurance co out of deductibles, so then my rates and every other homeowners rates can also go up just to save you.....Thanks for NOTHING..[8o|]
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Any roofer worth using should be able to do the roof with NO MONEY DOWN.

 

The only scenario I would ask for a deposit is on a crazy odd ball shingle that had to be special ordered.

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The question was, Can it be done? The answer is yes. The real question is "Should" it be done? The answer is, no, not unless it is an emergency.   But also let's clarify winter, because we are having a pretty mild winter, so there's kinda not a problem this year so far. I'll refrence "below freezing" from this point forward.

As a certified and licensed roofing contractor, my reputation is on the line. I debate this topic quite often with other roofing contractors who seem to care more about profit than a job well done.  Well, I can tell you from past experience having been a professional roofer for 14 years as of the time of this posting, that the chance for failure increases exponentionally when installed below freezing.  It's better just not to risk it.

Personally I will not, unless absolutely necessary and the customer signs a disclaimer of limited liability, install a roof below freezing and really really want to install the roof at 40 or above. The shingles need to seal, and will not seal unless they warm to about 70 degrees F ambient temprature. This does not mean it needs to be 70 outside, because the shingles will warm from the sun.  

So what can be done to install the roof below freezing? Well first, the roof should not be gun nailed below freezing. This is because the shingles become brittle and it's easier to "blow through" with your nails. It's also harder to regulate air pressure when it is cold, I speculate because of barometric pressures, but I am just guessing.  Therefore the roof should be hand nailed. This takes more time. Furthermore since the seal strips will not seal, they must be manually sealed with proper compatible adhesives. This will also take more time, and more material. I once spoke with a roofer in Alaska who builds tents around the houses he is working on and covers them with tarps and heats with propane heaters.  Now that takes real time!    The question is, are you prepared to pay for this extra time? Can you wait a few more weeks? 
?
Sounds like wet felt to me. What process did the roofers use when replacing the roof? Did they tear it off and felt it in on day one and then shingle it on day two?   This method is frowned upon with organic felt paper because it leaves the felt exposed to morning dew.  Moisture such as dew will cause the felt to wrinkle.  Or if the roofers got caught in a rain and didn't protect the felt from the rain but kept on shingling this can also happen. 

The wrinkles will lay down flat if allowed to dry before first installing the shingles. However this is a waste of time. This is why I live by two 1 rule, never tear off more than you can put back in the same day, and if by some chance you opened more than you can shingle, tarp it. Felt is not water tight. 

I really am only speculating. Without seeing it I really can't give an accurate answer. 

There are a few other possible reasons, and framing (actually sheathing) is another possible reason. If the plywood is fastened improperly or if the plywood was installed without a gap between the boards for expansion and contraction, ripples can also occur.   The difference is you will see the ripples spaced very evenly 4' or 8' to match the spacing of the plywood.  If it is the case of improper fastening of the plywood, meaning the fasteners missed the framing so nothing is holding the plywood and it warps, you could easily depress the warped plywood with your foot. If the plywood actually buckled due to lack of expansion gap, you would not easily be able to depress with your foot.  If the roofer didn't install the plywood, it wouldn't really be his fault, though if he or his crew saw it when working and didn't fix it then they probably should have. But I am not going to play the blame game unless I know exactly what the cause is.


A storm ripped through the area two years ago. The storm chasers use the cheapest possible shingles, and I am seeing something I haven't seen before. I am only guessing but what it looks like to me is like the shingles are expanding too much and causing the ripple effect I mentioned above in regards to plywood and the lack of expansion gap. The difference is there is no expansion gap required with shingles.  This affect is something I never saw before and is only related to one cheap commodity dog house shingle which alot of cheapo roofers like to use.  I've been roofing 14 years and this year is the first time I have been seeing this particular problem. It seems to come and go, which also tells me expansion is some how involved. I don't think you'd be able to depress it with your foot, though I've never tried.


Can you post some pictures?   
?
To answer simply, yes, shingles can be defective, but most shingles are not rated for hail storms and therefore not covered by warranty replacement.  The shingles available through box stores are the lower line choices available and although they have good ratings on wind-speed, etc. they usually only come with a manufacturer warranty which depreciates quickly once purchased.  This sounds like an insurance claim to me; I used to work for a roofing company and here in the Northwest, we don't get much hail, but I have owned a house in Florida and experienced the damage a real storm can do.  I would suggest you have a couple of contractors look at the problem and see if the damage can be repaired instead of replacing the whole roof unless you have massive plywood sheeting damage under the shingles.

Roof Cleaning reviews in Reno

N

Rating
Very professional, personal attention from estimate to completion. Great investment! The roof looks like new and no more black streaks. Superior service and well worth the cost.
- Patricia B.
A

Rating
I really liked this company. I was looking for someone who was bonded and licensed. I called and
Reno Roof Cleaners Provider Name Locked
came out the next day to give me an estimate. He was courteous, punctual, very professional in every way. I liked the estimate so we made the appt. for the next week. I received emails estimates, a reminder that they would be coming to do the work, and they even let me know that day that they were ahead of schedule and they would be like to come a little early. Roof was cleaned and treatment applied. They cleaned up their mess, and even blew off my deck and cleaned up the debris. I would recommend their work and I told them we would see them in a year.
- Katherine L.
A

Rating
The 3 man team arrived at our home precisely as scheduled. Unlike other the other roof cleaner I used 2 years ago, they did not damage any of my roof tiles and within 1 hour had the roof looking like new. The only minor issue I have is that I brushed up against one of my bushes about an hour after the team left and ruined a pair of
Reno Roof Cleaners Provider Name Locked
because of chlorine residue stains. No big deal but I should have been warned before the guys left the premises. Will be more careful next time.
- Michael C.
A

Rating
The service went well. I paid an additional fee to have them treat the driveway with the moss solution. Two technicians came out and completed the job in about 2 hours. They were really nice and hard workers. I was really impressed with their work ethic and knowledge. They were good with the cleanup after the job and I had no problem scheduling the deal.
- Katherine A K.
A

Rating
From the time of contact professional, polite and a great work ethic. The quality of work was far superior to prior companies doing this service. He was conscientious and wanted to make sure you were completely satisfied with the project done. A refreshing experience. I confidently recommend them and will be using them for future projects.
- Robin E.
A

Rating
We have not had a
Reno Roof Cleaners Provider Name Locked
to look at the roof to see how they did. The owner and a helper came out and completed the job in a timely manner. The technicians did a good job and showed up on time. They seemed very professional and friendly. They seemed to know what they were doing. We did have to wait a while before they were able to come out for the service. I also had to reach out to them to finally see when they would be coming out for the deal.
- Jonathan G.
B

Rating
They did the work and seem to have done it well, however there were scheduling issues which severely delayed the job's completion. We had actually scheduled the work to be done the second week of December, but they called us much later to say that they were going to do the work later in the month when were already out of town.
- Kathie M.
A

Rating
square footage of roof was not given during the arranging of visit schedule, so bill was for more than anticipated cost. provider was able to give a break on the final bill.
- Ann B.

All Roof Cleaners in Reno, NV

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1ST PAGE PLACEMENT

3495 LAKESIDE DRIVE SUITE 203
Reno

A Plus Window Cleaning Inc

1607 Greg St
Sparks

Aloha Realty Maintenance

5030 w Albuquerque

AWH Construction INC

100 Hemlock Way

beautiful blinds and windows

3455 Long Dr
Minden

Budget Right Handyman

1000 N Taylor Ave

Burke Roofing Inc

220 US Hwy 395
Washoe Valley

CAD Inc

PO Box 18437
Reno

Crummett Construction & Roofing

7617 Offenhauser dr.
Reno

Custom Coatings

955 Redtail Dr

Cynthia's

Las Vegas

D & D Roofing & Sheet Metal

1000 Glendale Ave
Sparks

True Green Roofing Solutions

316 California Ave
Reno

Westek Construction

P.O. Box 5694

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