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F
"* Gave conflicting information on how to pay premiums * Web site does not work, so I cannot log in to see my account * Hold times are outrageous * After multiple" phone calls, problem was not resolved *I visited their office in person and was assured they knew what the glitch was and would fix it and call me back the next day *After the office visit I was able to log in to my account once, and it showed no payments. I can no longer log in to my account. *No one ever called me back, after nearly 2 weeks. I left additional messages during this time and complained on Facebook, where I was assured I would get a call back that same day. *In March, a healthcare provider called to verify my policy and was told it had been canceled Feb. 1 (this is how I found out). *When I called OHC after that to see what was going on, they told me I was "ineligible" - though earlier that day they had accepted credit card payment for another month. *In early March, one of my healthcare providers said she had sent in an application to accept OHC weeks ago and had not heard back. Since I checked to make sure my providers would be accepted by this policy before I chose it, this makes me think their provider list is more wishful thinking than truth. Dealing with them has been an absolute nightmare. Though I have paid 2 months of premiums I have no health insurance to my knowledge and even visiting the office in person did not get results. I was pretty excited about getting health insurance from a nonprofit, but I think if people weren't locked in for a year with them, they would have already gone under. The incompetence is staggering.

-JILL N.

F
"I was silly enough to do all the cleaning, painting, etc., without even considering if insurance might cover at least some of it! "My bad." But, within" a month, when I recovered from the emotional trauma (it was a friend of mine's kid and his girlfriend in their mid-twenties who had rented, and then "trashed" the condo), I went "wait a minute".... I have insurance on the place?"! So about two months after the damage occurred, I went to my insurance agent's office---only a mile from my home. He was not there as was per usual. HIs assistant was, as was per usual. I forget her name. But she had been strange in the past...One time, when I'd asked to have a copy of all my policies and their prices--- so that I could review what I was paying yearly-- she was all but hostile. She asked me "why" I "wanted" it. I said, I was just doing my own bookwork. She had a sour look on her face as she just turned to her computer and started typing. She did not speak a word to me during rest of that visit--- (could it be she thought I was scouting around for other competitive insurance prices...?). She printed the papers out-- gathered them tersely from the printer (again without looking at or speaking to me). When she handed the print-outs to me in a
, I had to ask her if I could borrow her stapler. (!) She stapled them and dropped them in front of me. I then thanked her and went into the "lobby" where I stood quickly glancing through them. She came immediately to the threshold of her office looking into the lobby (door open) and said with barely
hostility: "Is there something else I can do for you?" I left promptly. So when I dropped in last summer to check on my coverage regarding the "trashed" condo and saw right away that she was the only one in the office, I thought about turning around and leaving! But, my rational self said: "Wait a minute; this is your insurance company that takes money out of your account to the tune of thousands a year...has taken thousands out of your pocket for twenty-some years...and you've never had a claim. They have never paid a dime in all those years for any claims whatsoever. Here I was about to duck away because the assistant---not the broker himself but some woman he pays salary or by the hour...has been intimidating to me? Uh uh, I decide. I go in. I sit down. She's not friendly as usual. She's facing her computer as I explain the condo situation to her. This is what she says (I kid you not) after I've finished describing the problem to her. "Do you think you need a lawyer?" To me, this is like the dentist you've been paying monthly for years suggesting you might want to call an acupuncturist when you mention tooth pain. So, on to
: I caught up with him eventually in his office to tell him how disappointed I was in his assistant, State Farm...and him! He said something to the effect of 'sometimes personalities clash.' Whoa. So her personality and mine were at odds? I have no idea what he might have been thinking... I was the customer who paid the money. He was the "Agent." His assistant was not helpful or nice in the event of my needing to finally maybe use their services as a company. ...... So I tell him I'm forced to... not just wanna sorta maybe... but
.... get another Insurance Agent and company. (I need a root canal from my dentist (?) I don't expect the dentist's assistant to suggest I call a
Shui practicioner)...! He says he's sorry ... wants to retain my business...etc. He agrees to get an investigator out to take pics of the condo. I also have pic's I can send him which he agrees I should send to him. The person who will be taking pics, investigating, will call me asap. Nobody calls in the first week after that. They do not call in the second, and third, and fourth and fifth week... Bad enough. But I cancel the insurance in mid-October. I get bills in November, December and January. I pay my insurance to State Farm to December 2014...just to be safe...even while I'm covered (car, house, property, etc.) by new insurance company since October. When new insurance co. sends statement to State Farm that my insurance kicked in in October, as per my request---to give further and final proof to
that I am owed a refund for the months after October 11th 2014, I get no response.
,
, nothing from
's office. I don't expect to hear from him --- well--- except maybe if he wants more money from me for nothing!

-Barbara O.

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Local Articles in Pahrump

Insurance Agents

Insurance agents represent one or more insurance companies and sell a variety of products including life, homeowners, auto and long-term care insurance.

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Moving, Insurance Agencies

Whether you're moving across the country or just around the corner, you may want to consider moving insurance. But is it really worth the cost?

insurance bundling
Insurance Agencies

Is getting auto, home and other types of insurance through the same carrier the best value? We asked the experts to help you decide.

Roofing, Insurance Agencies

It’s inevitable: a day or two after a windstorm blows through town, you get a knock on the door and there stands a contractor offering to replace your roof. Follow this advice before you sign over that insurance check.

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Home Inspection, Insurance Agencies

The aerial vehicles make checking hard-to-reach places, such as steep roofs, much easier by documenting with photo or video images.

Angie's Answers

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First, call your insurance company and tell them you do not want any proceeds paid to the contractor under your policy as you are not going with them.  This way they can not collect money on your behalf.  Insurance will typically have you sign a form for release of funds anyway but this is a good extra step to make sure your signature isn't forged.  Second, call the contractor and tell them you will not be needing their services afterall.  Did your husband pay a deposit?  If so it may be non-refundable.  Then follow up with a certified letter. 

 

An email as well doesn't hurt but some states don't yet recognize email as a form of communication for legally binding documentation.  This may have changed and I'm sure more states do recognize them as I haven't followed that topic elsewhere as much as I used to.  The contractor's office should be local.  A sure fire way to ensure they got the message is to deliver the letter to the office of the contractor and have someone at the office sign a duplicate stating it has been recieved and read.  There's no arguing whether they received it or not by doing that.

 

Hopefully you've learned your lesson about high pressure sales techniques and storm chasers looking for a quick buck.  Some people find out a much harder way.  While these guys may be legitimate you should always do your homework on a contractor before signing the contract.  Unless you have water running out of the house and the work has to be done on the spot it's not so much of an emergency that it can't wait until the next day.

 

Todd Shell

Todd's Home Services

San Antonio, TX

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Consider going to library an reading Consumer Reports rating on home insurance companies in your area.  For affordabilty elect the highest deductable you can stomach.  This will lower your premioum, I went thru Costco, they and Sam's Club can be a valuable resource for home and car insurance. Shop on line with your needs to save money.  Unless you have major assets forget large policy. For your gutter and roofing needs see my blog.
Jim Casper 

Insurance Agent reviews in Pahrump

F

Rating
My wife and I were sent to this agency for a "courtesy stamp" about a week ago. They were far from courteous. I walked into the agency and told the woman behind the desk that my insurance agency had made arrangements with a woman named
Pahrump Insurance Agents Provider Name Locked
for us to get a courtesy stamp. She told us to have a seat and she'd get her. As we're sitting their we hear what sounds like an extremely frustrated young woman telling this woman that
Pahrump Insurance Agents Provider Name Locked
is at lunch and she guesses she'll have to take care of it. This young blonde woman comes out, doesn't even
Pahrump Insurance Agents Provider Name Locked
my husband or I and pretty rips the papers out of my hand. She then stormed away and we heard her yelling from her office that she couldn't find the paper work, which was in perfect order a minute before when she ripped it out of my hand. She finally managed to find it and stamp it. Then stormed back out of her office again not making eye contact or acknowledging my husband or I in any way and throws the papers down on the front desk. The woman behind the desk asks her, not us, quite rudely do they know they have to pay? The young blonde woman then looked at us like we were couple of pieces of s*** under her shoe, rolled her eyes and stormed away. The woman behind the desk then rudely said to us ya know you have to pay for this. I said yes I know it's $ 25.00 right? She took my money with out another word to either of us.
Customer Service Is Apparently Not Really Their Thing!!!
- Brian L.
A

Rating
I recently got married and decided to start fresh with all out insurance needs and contacted the
Pahrump Insurance Agents Provider Name Locked
because of the positive reviews here. I was not disappointed! He saved us 100s over what we were paying and even though the homeowners was about the same amount of money, the coverage was much, much better and with a lower deductible as well. All communications were very friendly and inquires promptly responded to. Overall a great experience involving something most people dread dealing with.
- BRIAN M.
F

Rating
They are a rotten, unaccountable company that does not serve its customers at all! Their vendors (all of whom seem to hate working with
Pahrump Insurance Agents Provider Name Locked
Shield; I witnessed two separate plumbers begin refusing to work with them in the brief time I tried to use their service) no-show appointments, and when they do show up, AHS can ask for a second opinion, I our case from a plumber who is no longer contracting with AHS! I found them incredibly difficult to get any straight answers from. I simply could not get our maintenance issues fixed. We got no value at all from our deluxe protection,plan and are now fighting with them to cancel after just two months of useless coverage. Horrible, predatory company. Stay away! Fellow members, protect yourself and avoid at all costs!!
- Joshua J.
N

Rating
Pahrump Insurance Agents Provider Name Locked
is always very helpful. They go out of their way to help me find the most cost effective plans and provide understandable explanations.
- Jennifer O.
A

Rating
When I first moved to Texas, I needed to switch over my auto insurance, and started working with
Pahrump Insurance Agents Provider Name Locked
--he, along with his assistant,
Pahrump Insurance Agents Provider Name Locked
, was extremely responsive, and the team constantly searched to find me the best insurance at the most reasonable prices. There aren't many insurance agents who will continue looking for cheaper options even after you've agreed to purchase a policy through them, but
Pahrump Insurance Agents Provider Name Locked
is that kind of guy. Long story short, since my initial work back in 2008, I have moved from Dallas to Houston, gotten married, purchased a home, and had a child, and every step of the way, I have worked with
Pahrump Insurance Agents Provider Name Locked
and
Pahrump Insurance Agents Provider Name Locked
. They will always be my first call for insurance, and I know I can trust that they're getting me a fair rate. Customer service is outstanding: I've never had to wait more than an hour to hear back from
Pahrump Insurance Agents Provider Name Locked
or
Pahrump Insurance Agents Provider Name Locked
regarding a question, and all my requests have always been handled the same day they are made. Their orices vary, but have always been reasonable.
- Ty D.
F

Rating
In more than 15 years with
Pahrump Insurance Agents Provider Name Locked
, I had three claims. One was a major burglary, and the other two were auto accidents. In the burglary my home sustained major damage, and the insurance response to that was excellent. Their contractor came in and quickly addressed the damage to my satisfaction. In the burglary, thousands of dollars of items were stolen and never recovered. I had to fight tooth and nail with State Farms Claims agents for every dollar on every item that was stolen. Every time I would submit information substantiating the value of what was stolen, they would propose replacing it with something of half the value. Given how traumatic the burglary itself was, the way they handled this claim was a nightmare for me. I felt just as traumatized by their byzantine process, and their rotating team of impersonal claims officers as I was by being robbed.
A few years later, a few days after my father died, I backed into a post, which put my first at fault accident on my record. Almost three years later, a bizarre accident occurred in eastern
Pahrump Insurance Agents Provider Name Locked
, in which I was hit from behind by a pickup, and
Pahrump Insurance Agents Provider Name Locked
agreed with the other driver's insurer that I was at fault. There was an obscure
Pahrump Insurance Agents Provider Name Locked
court decision they said, which they could not argue against. Okay. Then, on the very last day in which I had two accidents on my record, they cancelled my insurance, thus forcing me to obtain new insurance with two accidents still on my record within three years. This drove my annual premium up by 200%. They could not have penalized me more for my 15 years of loyalty to their company. Needless to say, I'd never go back.
My agent,
Pahrump Insurance Agents Provider Name Locked
, never lifted a finger on my behalf, nor even expressed sympathy during these incidents.
- Neil B.
A

Rating
It went great.
Pahrump Insurance Agents Provider Name Locked
roadside came to my house to jump start my car when the weather was way below zero. They even brought a new battery in case I needed a new one. They also did a diagnostic test on my battery to see if i needed a new one. I did not need a new battery at this time. When I called for the service I was asked if I was safe. That made me feel very comfortable and safe by asking this question. Later that day I was at a friends home and he got his truck stuck in the ditch off of his driveway. They came out and towed his truck out in a timely manner. For my one year membership of only $52 I feel like I have a great security blanket for if I was brokedown, had a flat tire, lock my keys in the car or run out of gas. Thank you
Pahrump Insurance Agents Provider Name Locked
for such a great service at a great price.

- Schasta W.
A

Rating
I was looking for home insurance before closing on my new home.
Pahrump Insurance Agents Provider Name Locked
Hristova went above and beyond to ensure I received the possible quote and ensured to follow up daily until my closing. She was courteous, professional and provided detailed information of the coverage.
I've contacted another three insurance brokers but I'm still waiting for the answers. I guess that's their loss because I'm insuring all my properties through
Pahrump Insurance Agents Provider Name Locked
.
- Mariano C.

All Insurance Agents in Pahrump, NV

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

3 Pointe Financial

8001 Irvine Center Dr

A & A Insurance Agency Inc

2444 N las vegas blvd
North Las Vegas

A-american National Insurance

3027 E. Warm Springs

AAA Travel Agency

3312 W Charleston Blvd
Las Vegas

ADVANCE INSURANCE

1231 E BASIN AVE
Pahrump

ALBERT J GUIDA AGENCY

2625 Wigwam Parkway
Henderson

All Kinds Of Insurance

5455 S. Durango Drive #145
Las Vegas

All State Insurance- Helene Karp

2653 Windmill Parkway
Henderson

Allegiant Group Inc

189 W Clarkston Rd

Allen Empire Agency

4894 Lone Mountain Ave, Ste 178
Las Vegas

Allstate Insurance

6628 Sky Pointe Dr
Las Vegas

ALLSTATE INSURANCE CO

150 S HIGHWAY 160
Pahrump

ALLSTATE INSURANCE CO

1271 S HIGHWAY 160
Pahrump

Allsup Inc

300 Allsup Pl

American Home Shield

889 Ridge Lake Blvd

American Income Life Insurance

6655 West Saraha ave A218
Las Vegas

AMERICAN NATIONAL INSURANCE

3027 E Warm Springs Rd
Las Vegas

AMERICAN REPUBLIC INSURANCE

3850 E Sunset Rd
Las Vegas

Amy Reynolds - Farmers Insurance

4175 S Riley St
Las Vegas

Arizona Health and Life

4703 W Gatehinge Ct

Bail Bond Specialists

629 S Casino Center Blvd
Las Vegas

BCB Insurance Brokerage

7936 W. Sahara Ave.
Las Vegas

Belcoure Health & Life, Inc.

2020 Bay Hill Drive
Las Vegas

BGM ENTERPRISES

3891 PEGGY AVE
Pahrump

Careington Care 500 Plan

7400 Gaylord Pkwy

Chauncy Insurance

10120 S. Eastern Ave
Henderson

Comstock Insurance

9424 Double R Blvd
Reno

CONTINENTAL INSURANCE

3111 S VALLEY VIEW BLVD
Las Vegas

COUNTRY INSURANCE & FINANCIAL

1321 S HIGHWAY 160
Pahrump

COUNTRY INSURANCE & FINANCIAL

7175 N DURANGO DR
Las Vegas

cyafinancialservices.com

410 S. Melrose Dr., Ste 210

Cynthia's

Las Vegas

D. Jason Robinson Allstate Insurance

2561 WIGWAM PKWY
Henderson

Deevan Insurance Agency Incorporated

5955 Hauck St Suite 102
Las Vegas

DmvVegas.com

PO Box 90564
Henderson

DmvVegas.com

PO BOX 90564
Henderson

Eco Insurance Group

8936 Spanish Ridge Ave
Las Vegas

Elysien Private Wealth

2421 W. Horizon Ridge Pkwy
Henderson

FARMERS INSURANCE GROUP

2210 COMMERCIAL DR
Pahrump

FARMERS INSURANCE GROUP

361 S FRONTAGE RD
Pahrump

FIRST RATE HEALTH INSURANCE

PO BOX 6717
Pahrump

FirstSource Insurance Services

7473 West Lake Mead Boulevard
Las Vegas

GEICO

19 S Stephanie St Ste 190
Henderson

Geico Auto Insurance

3315 W Craig Rd
Las Vegas

GLG INSURANCE

6332 S Rainbow Blvd Ste 100
Las Vegas

Goodman, Adam

10001 Park Run Dr
Las Vegas

GRAY AGENCY

1840 E CALDATA ST
Pahrump

Health Benefit Consultants LLC

20275 Honeysuckle Dr.

Heather Bustamante (Farmers)

4011 W. Cheyenne
North Las Vegas

INSUREMART, INC

2655 SOUTH RAINBWO
Las Vegas

Invest America Insurance LLC

6190 W Charleston Blvd
Las Vegas

Jeannie Watson-Insurance Agent

7617 Boca Raton Dr
Las Vegas

Jeffery Lybolt Insurance

3127 E Warm Springs Road, Suite 100
Las Vegas

Joseph Durk

1805 Village Center Cir
Las Vegas

Kevin Boyle Farmers Insurance Agency

4175 S. Riley St. #105
Las Vegas

Kirk J Vanek Agency

2480 W Horizon Ridge
Henderson

Kliger Insurance Agency

2905 Lake East Dr Ste 150

Mark A Brandon Ins Agcy Inc

9360 W Flamingo Rd
Las Vegas

MET LIFE

1201 S HIGHWAY 160
Pahrump

Millennium Insurance Brokers Inc

6334 W Sahara Ave
Las Vegas

NBC, Inc.

470 Forest Ave

Nevada Insured

5576 Ft Apache Rd Suite 120
Las Vegas

Nevada West Business Insurance

4175 S Riley St #102
Las Vegas

One Nevada Credit Union

2645 S. Mojave Rd
Las Vegas

Optomis Insurance

5940 S. Rainbow Blvd.
Las Vegas

Pacific Reserve

4383 N 75th Street, Suite 102

Pat Kerfoot

10161 W Park Run Dr #150
Las Vegas

Patel & Associates LLC.

2530 Berryessa Rd

PJO Insurance Brokerage

9850 S Maryland Parkway Suite A-5-262
Las Vegas

Placer Insurance Agency

5 Sierra Gate Plaza, 2nd Floor

Preferred Insurance of Nevada

8380 W Sahara #110
Las Vegas

Progressive Strategies Financial Group

10120 S. Eastern Avenue
Henderson

Pullen Insurance Agency

2902 Washington Ave

Quality Insurance

2921 N Tenaya way
Las Vegas

Reeves Agency - Farmers Insurance

8560 S. Eastern Ave #200
Las Vegas

S P Johnson Group

2025 Delaware Ave

Senior Health Direct

719 E. Grand River Ave.

Son City Insurance

11340 W Bell Rd

State Farm

4730 E Sahara Ave Suite A
Las Vegas

STATE FARM INSURANCE

3250 S HIGHWAY 160
Pahrump

STATE FARM INSURANCE

50 S Highway 160
Pahrump

Sterling Insurance, L.L.C.

7473 W Lake Mead Blvd
Las Vegas

Sun City Financial

7465 W. Lake Mead Blvd Ste 100
Las Vegas

The Benefit Center

850 E. Desert Inn Road
Las Vegas

The Davis Group Insurance Brokerage

8290 W Sahara Ave
Las Vegas

The DeNardo Agency

6069 S Fort Apache Rd #100
Las Vegas

The Whalen Group - Northwest

10501 W Gowan Rd
Las Vegas

TOM MOLLOY INSURANCE

9708 GILESPIE ST
Las Vegas

TRAVELING INSURANCE MAN

150 S Highway 160 Ste 8
Pahrump

TRUSTED FINANCIAL & INSURANCE

9550 S. Eastern Ave.
Las Vegas

United Health Care

PO Box 30555

Valley Insurance Group, LLC

9455 W Russell Rd
Las Vegas

Waymark Insurance Services

8845 W. Flamingo Rd. Suite 110
Las Vegas

WESTERN PACIFIC INSURANCE

3145 E Warm Springs RD
Las Vegas

Western Risk Insurance

3140 S Rainbow Blvd
Las Vegas

WORDEN'S INSURANCE INC

2210 COMMERCIAL DR
Pahrump

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