Henderson Internet Service Providers

in Henderson, NV

123
Internet Service Providers are
in Henderson

16
Internet Service Providers in Henderson
are top rated

D
Rated by
ROB W.
"I use
as my internet provider. On approximately October 1 I received a letter from
informing me that they upgraded my service and in" order to take advantage of this I would need to upgrade my modem. I was given two choices, either lease a new modem from
or purchase a new one myself. I was provided with a link to modems that were compatable with my service. I chose to purchase my own modem and bought one that was on their list. After installing the new modem I attempted to activate the modem on line through my account on the
website. It was at this point that things got extremely ugly. After logging on to my account and following the instructions to activate the modem I got a message that I couldn't activate the modem due to "retail blocking" and I was referred to a chat site or 1-800 number. I first attempted to resolve the situation via the chat site. After 10 minutes or so of "chatting" with a representative, I was told that they couldn't resolve my problem and that I would have to resort to the 1-800 number. After calling the 1-800 number, and waiting on hold for 30 minutes, I had to talk with three different individuals. Each individual required me to provide my 16-character account number. This process took 90 minutes. I actually had to plug in my cell phone to ensure that I wouldn't
power while waiting for someone. Finally we were able to achieve activation of the new modem. To add insult to injury, I just received my
bill, and found that they charted me $39.95 for a "technician visit" and $60.00 for a "3 product install". Also, I recently checked out my local
service center (
, Georgia) in an attempt to return my old modem. When I got there early on a Saturday afternoon, it looked like the Department of Motor Vehicles! There were at least 75 unhappy people in a serpentine line waiting for help. If you're a
customer and need "service", be wary. Be very wary.
F
Rated by
Lloyd G.
"My recent experience with
is one of the worst customer service experiences I’ve EVER had. The problem started just days after activating my service." I started noticing that at times the internet speed was fine, at other times is was slow as molasses. It honestly was so slow it reminded me of the days when we connected by dial-up. Soon after that started happening my interconnect just started dropping all together for long periods of time – five minutes here, 15 minutes there, etc. Then a few days later, while researching important information on the internet, my ENTIRE
/Exfinity platform (Phone, TV, and internet) went off line from 9 pm to somewhere around 5 am. So next day I called
to complain and they offered to give refund me $5 to for the time my services were out and they agreed to increase my internet speed, saying that the increase should make things run fastest and stop the internet connect from dropping. They also said I can arrange to have tech support come out to look at the issues. So next day I get home from work and try to call tech support. I called and waited and waited and waited for someone to take my call. Almost 45 minutes later I was still holding and got so frustrated I just hung up. Meanwhile, I hear from my basement tenant that the television picture is breaking up. Unbelievable! So I decided that I’ve had enough and that I was going to cancel my service and go back to Verizon. So I call to cancel and they put me on with
in the Retention Department. I told
that I would like to cancel my services effective October 13 --- five days from today’s date (October 8th). NEWS FLASH TO
:
is not someone you want in the Retention Department!!! He started off the conversation being extremely nice, but as soon as he determined that I was not buying his pitch to stay with
, his attitude flipped IMMEDIATLEY, and for the rest of the call he was condescending and attitudinal, not to mention he continually talked over me. Worst of all, I discovered when I got off the phone with him that good old condescending and attitudinal
went ahead and shut my phone and internet down – five days before I requested it be terminated. It appears he was even more attitudinal than I thought he was. Just awful…awful customer service! Next I call
back immediately to get my service turned on, and I get a woman named Telisa, a shining light in a sea of maybe the worst customer service I’ve ever encountered. She was not able to get my phone turned back on, but was able to turn on the television. In short, she was WONDERFUL. So I now have Television again but no telephone service. NEVER WILL I SIGN UP WITH
AGAIN!!!
B
Rated by
Carville W.
"The conversion was suggested by the
technician to resolve issues we were having with the landline phone. The technician arranged for the conversion and set" up the installation appointment. The install was doneat the appointed time and we have not had any problems.

Henderson Internet Service Articles

Internet Service reviews in Henderson

F

Rating
Over ten visits in two years, On Demand still doesn't work. Whole house DVR, a pay service, never worked properly. Replaced all boxes twice, new style remotes work (optimistically) 50% of the time. I spent a year's vacation time waiting for TWC technicians to fix our problem. It's the wiring. It's the cable boxes (two? three? times?). It's the whole house DVR. It's the wiring again. It's the backbone and there are too many cable users for the existent wiring.
I've taken more of a financial hit from the time off to accommodate TWC technicians than I paid for cable. None of this was an issue when Insight was our cable company. All problems started the week TWC took over.
- Rebecca K.
F

Rating
I would like Angies list to help resolve this and put this company in the penalty box so that other customers can be made aware of these practices.
- STEVEN & CYNDI G.
C

Rating
I have only internet from
Henderson Internet Service Providers Provider Name Locked
and upgraded my service, my monthly bill is $54.
Henderson Internet Service Providers Provider Name Locked
charged me $30 to send two technicians to connect my modem and flip a switch. The technicians were 10 hours late.
I scheduled my appointment with
Henderson Internet Service Providers Provider Name Locked
for the day I closed and moved in. Closing was at 9 am. Movers were to arrive at 11:00 am.
Henderson Internet Service Providers Provider Name Locked
was scheduled to arrive between 1 and 2 p.m. They did not arrive until after 11 p.m. I was given the option to reschedule but that seemed like a poor risk.
I felt sorry for the technicians. I know they had been at work for well over 12 hours. I know that they probably were not paid well for their services. Once they arrived they did a good job. Of course, I think it could have all been done remotely.
What the technicians and
Henderson Internet Service Providers Provider Name Locked
failed to tell me was that wherever I had my modem switched on I would be chained to that location unless I pay an additional $64.00 fee to have the technicians return to my home and throw the switch again.
I have 5 cable outlets in my home. The $64 fee is to turn on 1 more outlet. If I want them all turned on in the hopes of avoiding more surprises and additional fees that will be $24.99 per outlet.
My internet connection is fine, the customer service is very poor- excepting the professional woman who broke the bad news to me about the fee to flip a switch.
When you have cable installed make sure all your outlets are activated so when you want to rearrange you will not have to pay an outrageous and unnecessary fee.
- Kathy L.
C

Rating
Customer assistance was no very smart, explained my request twice to one, 3 times to another, and from a third was given the wrong information. ANDthey jacked up their price, penalizing me for wanting only internet, no other service. Highly irritating.
- Amy H.
F

Rating
Overall, the fact that
Henderson Internet Service Providers Provider Name Locked
is the only company that provides the highest Internet service has created terrible service. Service goes down constantly, for no apparent reason, and it's been like this for years. This provider has a monopoly on Internet speed and has been a constant source of frustration.
- Karen L.
A

Rating
I have been pleased with the service, the few times that I contacted them in 2 years. The person I spoke with the last time handled my quickly and was helpful. He was not as friendly as others at spoke tobut his job well,
- CHRISTINE B.
C

Rating
It seems like jumping on the bandwagon to be critical of one of the large cable companies at this point, but an honest review is an honest review and I've written plenty of good ones when warranted.
We had utilized
Henderson Internet Service Providers Provider Name Locked
for over 10 years despite being dissatisfied for quite some time. Finally overcame the laziness, fear of change, or whatever and dropped them earlier this year for a satellite provider. We were unhappy with the continually escalating prices and the annual process of returning DVRs/Receivers because they just stop working.
Needless to say, I was blown away when I saw the improvement in hardware, DVR storage space, offerings, services, functionality, etc. that satellite provided and we made the switch earlier this year and never looked back. The straw that broke the camel's back was that we had a cable strung across our lawn when it was replaced in Nov 2013. Finally called the week before our pool was to be put in and said it HAD to be done in the next week as we would have heavy equipment rolling through that area for the next 3 to 4 months. Naturally it didn't happen so I called and asked for a manager and told them they had 24 hours to come bury the cable I would switch to DirecTV.
They didn't come.
I'm so glad now that they didn't.
Having said all of that, we haven't had any issues with our internet service, which they still provide. Just hope we never have a problem as I don't look forward to the service if/when I ever have to call them...
- Mark E.

All Internet Service Providers in Henderson, NV

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

411 Locals

101 Convention Center Dr #900
Las Vegas

Abode Systems

6069 S. Ft. Apache Rd
Las Vegas

abvhrd

121 South Martin Luther King Boulevard
Las Vegas

Advise Media Group

714 S 4th St
Las Vegas

Alexander Technical Resources

1263 Glenwood Ave SE

Amazon Business Services

41325 clear water way

Andy's Web Tools

646 N Riverside Dr

Bizwala, Inc.

10624 S. Eastern Ave. Suite A-198
Henderson

BoulderHighway.com

5516 Boulder Highway Ste 2-F #111
Las Vegas

Bright House Networks

10357 SE US Hwy 441

Byrd Phones

3231 N Decatur Blvd
Las Vegas

Byrd Phones

3231 N Decatur Blvd
Las Vegas

CAB Developments

4030 S. Jones #31027
Las Vegas

Comcast Henderson

603 W Lake Mead Pkwy
Henderson

Comcast Las Vegas

2-690 E Flamingo Rd
Las Vegas

CommercePundit.com

1625 Lakes Pkwy.

Computer Center

272 Parisian Springs Ct
Las Vegas

CopperWebs

2540 East Desert Inn Road #200
Las Vegas

Cox Boulder City

508 Nevada Hwy # 5
Boulder City

Cox Boulder City

508 Nevada Hwy # 5
Boulder City

Cox Communications

1700 Vegas Dr
Las Vegas

Cox Henderson

603 W Lake Mead Pkwy
Henderson

Cox Henderson

Henderson

Cox Las Vegas

200 Hoover Av
Las Vegas

Cox Las Vegas

3817 San Angelo Ave
Las Vegas

Cox Las Vegas

3595 Las Vegas Blvd S
Las Vegas

Cox Las Vegas

220 N Maryland Pkwy
Las Vegas

Cox North Las Vegas

6235 Diazo St
North Las Vegas

Cox North Las Vegas

1600 E Lake Mead Blvd
North Las Vegas

Cox North Las Vegas

North Las Vegas

Cynthia's

Las Vegas

Design By Nur

1034 SE Linn St

Direct TV

Las Vegas

Directv Henderson

419 Palegold St
Henderson

Dish 4 U LLC

4500 E Bonanza Rd Suite B
Las Vegas

DISH NETWORK

1881 DECATUR AV
Las Vegas

Dish Network Las Vegas

3580 S Las Vegas Blvd
Las Vegas

Dish Network North Las Vegas

2096-2280 N Civic Center Dr
North Las Vegas

Downeast Design

5125 W Reno Ave
Las Vegas

DSL Las Vegas

Las Vegas

DTV FOR LESS

3827 E Sunset Road Suite I
Las Vegas

Embark Now LLC

9350 S Cimarron RD Unit 3081
Las Vegas

Expert Data Forensics

PO Box 35006
Las Vegas

Expert Internet Marketing

5455 S Fort Apache Rd 108-163
Las Vegas

Expertschoice

5080 Paradise Road
Las Vegas

ForbenMedia

7401 Summerhill Road

Get SEO Results Now

621 S. Tonopah
Las Vegas

Greencastle Web Design

676 Shannon Drive N

HD WIFI Tech

3231 N Decatur Blvd. Suite 228
Las Vegas

HFHFJHFJFTJFR

Las Vegas

Homemade Design

41 Monument Ave

Hot Link Data

1452 W Horizon Ridge Pkwy
Henderson

Infurm Technologies

10175 Spring Mountain Rd Unit 1005
Las Vegas

Intelligent Technical Solutions

3330 W. Desert Inn Road
Las Vegas

ITS-INTELLIGENT TECH SVC

3330 W. Desert Inn Rd.
Las Vegas

Justice and Associates LLC

6655 W Sahara Ave
Las Vegas

KMJ Web Design

3125 W. Ali Baba Lane, #710
Las Vegas

Las Vegas Website Solutions

6628 Sky Pointe Dr #116
Las Vegas

Local Search Marketing Team

2787 Natchez Court
Henderson

LVDATEFINDER.com

Internet
Las Vegas

Mazin Web Studio

4040 Audrie St
Las Vegas

Mindelusions, Inc.

2505 Anthem Village Dr.
Henderson

Montano IT and AV Anywhere

668 Oakmont Ave
Las Vegas

Mr Antenna

122 Ranch Maderas Way
Henderson

Nashua Computer Support

18 Manchester Street

Neon Brand

317 S 6th St
Las Vegas

Neon Computers

6830 S Rainbow Blvd
Las Vegas

Nevada Website Design

493 Chelsea Drive
Henderson

Newell Interactive

74-5065 Palani Rd Unit B

PCPC Support

Nationwide Support Center

PEGASUS LOW VOLTAGE

4132 S. Rainbow
Las Vegas

Performance Media Placement

23172 Plaza Pointe

Phone Service Las vegas

3595 Las Vegas Blvd S
Las Vegas

Property Donation Group

8414 W. Farm Road
Las Vegas

R&T Services

Las Vegas

Search Local Now

9052 Green Meadow Dr
Las Vegas

Secure Independence Inc

56 El Rio Ct
Henderson

Seo Las Vegas

871 Coronado Center Drive #200
Henderson

SmartAlex SEO

4255 S. Tamarus st. #138
Las Vegas

SmashMetrics

6445 S Tenaya Way, Suite 120
Las Vegas

SpeakGeek PCs

9484 S. Eastern Ave Ste #278
Las Vegas

Stonecutter Development

8440 Westcliff Dr
Las Vegas

Success City Online

2505 Anthem Village Drive, Ste E-136
Henderson

T MOBILE

12920 SE 38th St

T-MOBILE

Henderson

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

The Right Way to Write

30 East Georgia Street

THE SOURCE PUBLISHING

812 SANTA HELENA AVE
Henderson

Time Warner Henderson

603 W Lake Mead Pkwy
Henderson

UFIX iPhone Repair

4471 Dean Martin Dr
Las Vegas

Vegas Night Life Magazine

5744 Willie Saunders Ave., Suite #2
Las Vegas

Webb Design

PO Box 690661

WWW.DISCOUNT-DEALZ.BIZ

193 CODYERIN DRIVE
Henderson

www.portelli.ws

Henderson

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

Yes of Course

4660 W Charleston Blvd
Las Vegas

Yokel Local Internet Marketing

285 E Warm Springs Rd Ste 104
Las Vegas

Yoobly Local SEO

3225 McLeod Drive, Suite 100
Las Vegas

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