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Capitan Electrical Articles
Before leaving, they suggested that some existing circuits should be split and additional circuits installed. I told them to send me an estimate and, after waiting a few weeks, finally received one for $685. I decided to schedule the work, but each time the service was scheduled, I was told they could not make it. The last time service was scheduled, I called the day before to see if they were still coming, and was again told they could not make it.
In January, I decided to contact the company again, and was told that the electrician who had been to my house was no longer employed there and that they apologized for the inconvenience. I decided to hold off moving forward, but in April, I emailed them asking them to reevaluate the situation and to let me know if I truly needed additional circuits. In answer to my email, I was told to call the office and make an appointment. I called, but no one got back to me, so about a week later I emailed them again. They apologized for the delay and said that they were going through some staff changes and wanted a phone number to contact me (which they should have had already). With all the ongoing difficulties, I was not feeling good about hiring this company, so I contacted another electrician rated high on Angie's List. He came to my house promptly and checked out the situation. He did not see any reason to split any circuits or add new ones.
Timeline (4 days flat, from 1st phone call to complete job!) is shown below. NOTE: In advance of "Install Day," I secured the EV Charger which the contractor would be installing, and also secured the necessary building permit from the LADBS. Both steps may have helped accelerate the job, so -- as they say -- "Your mileage may vary.")
8/18 @ 2 PM: Initial contact by phone. Representative listened to my needs and asked that I send a quick email -- to serve as a reminder.
8/18 @ 2:45 PM: Sent email.
8/18 @ 10:30 PM: Date set for estimate.
8/19 @ 12:30 PM: Estimator arrives. Price is acceptable. Commitments made.
8/19 @ 9:00 PM: Company confirms 7:30 - 8:00 AM start time, on 8/22.
8/22 @ 7:45 AM: I called company to reconfirm. Owner himself answers, confirms installer is enroute, with parts he's just picked up.
8/22 @ 8:15 AM: Installer arrives, begins work.
8/22 @ 1:30 PM: Work completed and successfully tested.
8/28 @ 1:00 PM: Inspector from LA Dept of Building and Safety examines work, gives final "OK"
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