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"They stuck within their initial estimate, even though they were here almost the entire day removing the old water heater and prepping to install the new one. I have" been very happy with the new unit since they installed over a year ago.

-robert P.

" Arrived on time, and was friendly. He explained process before starting, showed me products to be installed, confirmed what" I wanted and that I was comfortable where he suggested the drinkintg water faucet to go. Installation was extremely fast and the cleaned up completely after install. I liked that he explained the process and offered tips to maintain my new system and prolong its product life.

-karan S.

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Angie's Answers


I actually just replaced my Pelican Natursoft "water softener" with an more-traditional ion exchange model.  I used the natursoft for a little over 4 years, and I can say it worked as advertised.  When remodeling a while back we decided to get a tankless water heater.  All the documentation indicated that hard water with the tankless heater is a no go.  We had to do somehting, but since I'm lazy (didn't want to deal with the salt or plumbing in a drain) and my wife didn't like soft water, the salt-free model looked attractive.  I too was somewhat skeptical, but the reviews I found looked good, and I know enough about the science of nucleation (I was a material science major in college) to know that what they said made sense, so I bought one.


One thing needs to be made clear - the natursoft system is NOT a water softener!  It contains a media which nucleates some disolved metalic salts out of solution.  These crystals, once formed, remain in the water, and still react with oils, detergents, etc. in the same manner as the disolved salts.  They also continue to form scale wherever water is allowed to evaporate, such as faucet nozels and shower heads. In fact, it's possible that evaporative scaling was even worse than before we installed the system.


Importantly, however, once in crystaline form, these salts do not stick to pipes, or in my case, heat-exchangers.  My tankless heater has a sensor to indicate when it needs to be descaled, and the manual indicates that for my water hardness and hot water use I should have had to descale approximately every 6 months.  In four years with the natursoft the descaleing indicator has never gone off.  For further evidence, when I installed my new softener a few weeks ago, I had to cut sections from the copper pipe on both the inlet and outlet side of the natursoft.  Both sections of pipe were installed at the same time as the natursoft, but while the pipe on the inlet side was green and rough on the inside, the outlet pipe looked and felt like new.


As such, if you want or need a salt-free system for some reason (low-sodium diet for blood pressure, don't like the feel of soft water, can't easily plumb a drain into the softener location, or can't carry heavy bags of salt to the softener), then I can unequivocably recommend the natursoft.  If, like my wife and I today, you want soft water, that feels soft on your skin, creates less soap scum, rinses cleaner in the dishwasher, etc., then the natursoft probably isn't for you.


Water Softener Installation And Repair reviews in Albuquerque


We initially were having problems with our water softener so we went to Angie's List and called
Albuquerque Water Softener Companies Provider Name Locked
to check on a possible problem with our water softener. They came out and were able to provide service by testing our whole-house water which passed with flying colors. Since our water softner was a
Albuquerque Water Softener Companies Provider Name Locked
product, the tech suggested calling
Albuquerque Water Softener Companies Provider Name Locked
to look at the system.
Albuquerque Water Softener Companies Provider Name Locked
provided a FREE water testing and did not charge us for the service fee. Definitely a recommended company to use.
- Juan M.

Albuquerque Water Softener Companies Provider Name Locked
was very helpful in explaining which water softener would work best for us, as well as a filtration system for the kitchen. He spent as long as needed to answer all our questions and make sure we were satisfied with the plan. Installation went well and we are very happy that we chose
Albuquerque Water Softener Companies Provider Name Locked
again. We have had their service at our old home and they have been great. Highly recommend them.
- Bonny L.

He tried hard to come up with a suitable system, but in the end suggested that I needed to wait until the house was built to put together a proper treatment system to remove Iron from the water. Owner was helpful and responsive.
- James P.

He spent alot of time analyzing and finally recommending a new softener system.. Ours was over 25 years old and just not working anymore. He gave us the pros and cons of alot of different systems and helped us pick the right one for us. We would highly recommend them for services!
- Jennifer S.

At first
Albuquerque Water Softener Companies Provider Name Locked
thought that due to where the water system was leaking that it may have been the main pump, which even still being under warranty would have cost about $400 +/- for shipping and installation, on top of the service charge. He carefully inspected the unit and asked questions about previous servicing we had on it. After getting more information, he checked the piece that had been replaced about 3 years prior, by a different service provider, and found that it was not screwed on properly.
Albuquerque Water Softener Companies Provider Name Locked
tightened the part and charged me only for the service charge, even though he spent a considerable amount of time with me. He very easily could have taken advantage, as I was more than willing to pay whatever it took to repair the system (we LOVE our
Albuquerque Water Softener Companies Provider Name Locked
Water System), but instead he did his job with morals and integrity. I would also like to mention that
Albuquerque Water Softener Companies Provider Name Locked
's service charge was considerably lower than all the others I called and he was even farther away than most of them. I would recommend
Albuquerque Water Softener Companies Provider Name Locked
to everyone! I will never call another service provider ever again. Thank you
Albuquerque Water Softener Companies Provider Name Locked
for your help!
- Joanne G.

He is extremely knowledgeable on the different types of water softeners and what they do. We called him on Monday and he came out that day. He will be installing the softener on Thursday, which is great service.
- Arlene W.

They did great!! The information meeting was just that, information. No high pressure sales. Knowledgable compared with other companies I had spoken with. They worked with my schedule which was not convenient.
Albuquerque Water Softener Companies Provider Name Locked
installed the system and had to do extra work to make it work. The extra work included digging a ditch to install the units so they would not show above our landscaping. The ground was very hard and it required extra time. No complaints.
Albuquerque Water Softener Companies Provider Name Locked
was willing to do the extra work. It would have been easy for
Albuquerque Water Softener Companies Provider Name Locked
to do a
Albuquerque Water Softener Companies Provider Name Locked
job. The soft water is wonderful and the reverse osmosis system provides excellent tasting drinking water. No more bottled water for us!
- Mary K R.

Albuquerque Water Softener Companies Provider Name Locked
Filter was replaced during the scheduled appointment on
Albuquerque Water Softener Companies Provider Name Locked
9. They technician took it upon himself to relocate the turn off valve during his visit even though it wasn't requested. I was out of town for a couple of days and went into the kitchen on
Albuquerque Water Softener Companies Provider Name Locked
12 and found water on the floor under the cabinet and inside the cabinet. I put a bucket under the
Albuquerque Water Softener Companies Provider Name Locked
system to prevent further damage. I called the provider office on Monday,
Albuquerque Water Softener Companies Provider Name Locked
13 in the afternoon. I explained to the dispatcher what the issue was. She suggested that I try to find the leak myself and promised to have the supervisor call me back. On Tuesday, I continued to empty the bucket and still waited for a call back. On Wednesday,
Albuquerque Water Softener Companies Provider Name Locked
14, I called again and requested a repair visit. The dispatcher told me how I could turn off the water under the sink and again promised to have the supervisor call me back. She then scheduled a repair visit for
Albuquerque Water Softener Companies Provider Name Locked
21. I found the turn off valves and was able to remove the bucket. The supervisor,
Albuquerque Water Softener Companies Provider Name Locked
, called me back and said she would have the technician evaluate the damage. On
Albuquerque Water Softener Companies Provider Name Locked
21, the technician called to come a bit early. He arrived and found the leaking valve and replaced it. He had no knowledge that he was supposed to evaluate any damage. He took pictures and advised that he would provide them to
Albuquerque Water Softener Companies Provider Name Locked
and that someone would get back to me. On August 18, almost a month later,
Albuquerque Water Softener Companies Provider Name Locked
Green from
Albuquerque Water Softener Companies Provider Name Locked
sent me and email, as well as a letter indicating that they were not taking responsibility for the damages. According to her, it wasn't necessary to touch the shut off valve to replace the filters. She indicated that the value wore out due to general fatigue. I replied to her on the 19th informing her that while it may not have been necessary to touch the shut off valve to replace the filter, that the technician had touched it to mount it to the cabinet.
Albuquerque Water Softener Companies Provider Name Locked
wasn't aware that the valve had been relocated and indicated that she was going to meet with the technician on the 21st and would get back with me. On August 29,
Albuquerque Water Softener Companies Provider Name Locked
informed me that they were upholding their original decision. According to her, they did not cause the damages. Luckily, the wood flooring that we have has a memory feature. After thoroughly drying the floor with fans, and weighting it down, the wood floor damage is barely visible. Unfortunately, the floor of the cabinet is non-recoverable. As is normal with cabinets, it is made with MDF board. Once it was subjected to the dripping water for 3 days, the wood expanded and the laminate finish peeled off. I would not recommend this provider to anyone. They do not stand behind their work. They do not repair damages they cause. And their timeliness and communication associated with resolving problems is unprofessional.
- Sheri C.

Water Softener Companies in Albuquerque, NM

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Aaction Plumbing Heating and Cooling

P.O. box 20027

Abel Plumbing and Heating

2500 Garfield Ave SE

Aberdeen Construction LLC

5901-j Wyoming Blvd NE #145

ABQFLSC Absolute Mechanical

10256 Rempas Dr NW

Absolute Quality Water

4600 Lincoln Rd NE ste #5

ADP Plumbing LLC

10 Calle Sin Cuidado

Advanced American Construction

467 Old Church Rd

AL Heating & Air Conditioning

Po Box 6629

Albuquerque Plumbing Heating & Cooling

6145 2nd St NW
Los Ranchos

All Water Treatments

North East Albuquerque


p.o.box 6561

Amity Plumbing & Heating

1538 Parsifal St NE

Apollo Pipeworks Inc.

69 Taylor Loop
Santa Fe

B & A Industries, LLC

1701 William St SE

Baker Plumbing & Heating

2701 1st.st.

Berkey Water Hawaii

68-1158 Mamalahoa Hwy


3800 Garcia St. NE

Bullseye Mechanical Company, LLC

PO Box 65206

Central Plumbing LLC

10420 Griffon Drive NW

Culligan Bottled Water of Albuquerque NM

1111 San Mateo Blvd NE

Culligan Water Conditioning of Albuquerque NM

7801 Menaul Blvd NE

D B Plumbing & Heating

916 Sunset Rd S W

DNJ Plumbing

PO Box 15455
Rio Rancho

Donner Plumbing & Heating, Inc.

107 Candelaria Rd NW


7181 Eagles Perch Dr


13 Old Rd SE

EJS Refrigeration, Plumbing & Heating LLC

763 Seaborn Dr. S.W.

EM Plumbing Heating Mech.

5113 Lomas De Atrisco

Extreme Plumbing LLC

P.O. Box 335

Facility Pump Repair Solutions LLC

500 Elohim Ct NW



four star mechanical

7820 Snowberry Street Northwest

H2O Services

803 Adams

Harder Electrical & Mechanical

11024 Montgomery NE

INDOOR COMFORT - Residential Services

7820 Enchanted Hills Blvd
Rio Rancho

Jones Mechanical

PO Box 15573
Rio Rancho

King Energy Savers

PO Box 485

Latilla Landscape

9000 Trumbull Ave

Marathon Mechanical Services LLC

8315 R C Gorman Ave NE

McCarthy HVAC

6101 Sequoia Dr NW

MGP Mechanical

4111 Stowe Rd

Micheal Kuykendall


Micropure Water Conditioning

10616 Calle Merida NW

Monte Vista Fuel & Feed Inc

3155 Agua Fria
Santa Fe

New Water Innovations

1512 Pacheco St
Santa Fe



Organic Innovations Inc

2324 Bartolo Ave Sw

P3 Plumbing

PO Box 12324

Pat's Mechanical

11 Tunnel Springs Rd

Plumbing New Mexico

10586 New Mexico 337

Property Doctors

P.O.Box 65464

Reddi Services Albuquerque

4725 Lumber Ave Northeast

Rodgers Plumbing and Heating Co Inc

1570 Bridge Blvd SW

Silverado Plumbing & Heating Co., Inc.

116 Mountain Park Place NW

Simmons Plumbing & Heating Co

6312 Jo Ann Pl NE

Sodeco Modern Water Systems Inc

3411 Girard Blvd NE

Solar Consulting Service

3929 Fairly Rd
Santa Fe

South West Empire Plumbing LLC

1 Cabezon
Rio Rancho

Southwest Construction Services

PO Box 67526

Specialized Plumbing & Heating

8415 Trotter

Steward's Plumbing Inc

PO BOX 40086

TEER Water Conditioning, LLC

PO Box 811

The Plumber

8208 Fruit Ave NE

TLC Plumbing & Utility - Albuquerque

5000 Edith Blvd NE

TLC Plumbing & Utility - Santa Fe

2532 Camino Entrada
Santa Fe

TLC Plumbing & Utility - Socorro

1000 First St

Town & Country Plumbing Heating Cooling LLC

7701 Vista Del Arroyo Ave NE

Two J'S Plumbing & Heating

692 Baltic ave SE
Rio Rancho

Universal Water Systems

1311 Cuesta Abajo Ct NE # G

US Home Renovation LLC

6201 2nd St NW

Wagner Mechanical

7900 Jacs Lane NE


PO BOX 94113

Wrangler Plumbing and Heating

3426 Vassar B

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