Albuquerque Internet Service Articles

Internet Service reviews in Albuquerque

A

Rating
I called, talked to the computer and then was directed to a real live man in Seattle, who told me that he would take me step by step through the process of recovering the lost service. And he did! Baby step, by baby step because I am a senior who is not tech aware at all! Patiently he explained, told me the color of the wires, told me exactly where to look, took his time, and then - viola- we were hooked back up. He then held on to make sure that I could it on my own....could not have been more patient or kind.


- Mary K.
C

Rating
I have had
Albuquerque Internet Service Providers Provider Name Locked
for years. I never really had any major problems until recently and since I work from home, internet is a necessity. Th telephone customer servid is AWFUL! They read off of a script and don't really listen to the problem or seek to really know how to help. There was a time when you could talk to somebody who didnt need to read a script to resolve your problem- they decided to send me new boxes to resolve my issue and when the problems started happening again- they wanted to charge me to come out and fix them because I had new boxes - they figured it must be my fault and that I didn't hook up right. Even though I had wxplaimed that I had a few problem free days. I cancelled my service- and I have been with them for over 10 years. Although the wait
Albuquerque Internet Service Providers Provider Name Locked
is long and they were out of stock of modems when I went in the first time, I do want to commend the staff at the office on cutle- they were very friendly and professional- unfortunately, that could not fix my issues. At one point I was also give. A number and they were helpful with my internet, but that was desperate from my cable problems. I can't east anymore Time on that untrained outsourced call center!
- Naomi D.
D

Rating
;My 12 month internet promotion ran out and in order to receive a similar price I had to sign up for cable. The original internet price was 49.99 w/o tax. After my discussion with 2 separate customer service rep's at
Albuquerque Internet Service Providers Provider Name Locked
I was told that my price can be lowered to 49.99 +tax from over 70 if I sign up for internet and cable. As it was the only option given I decided "why not". The cable box arrived within days (fast) and I followed the instructions to no avail. The cable box did not work even after I spent 45 min with tech services. At the end I was told a technician has to come to our home to troubleshoot. No info was provided that I have to pay $50 for the technician.
Two days later the technician shows up, very friendly and professional, troubleshoots the issue and informs me that
Albuquerque Internet Service Providers Provider Name Locked
made a mistake and set up the box wrong in their system and there was nothing I did wrong. I confirmed several times that this was a
Albuquerque Internet Service Providers Provider Name Locked
issue and he agreed.
I had to call
Albuquerque Internet Service Providers Provider Name Locked
in order to confirm the new billing amount, but it wasn't set up correctly or changed to the new amount yet, so they asked me to call back on Monday. Again same on Monday. I called back Tuesday to be informed that I have to pay higher taxes than before and additionally $50 for the technician to fix
Albuquerque Internet Service Providers Provider Name Locked
's mistake. The Service Rep was unresponsive and did not want to change the bill; as her
Albuquerque Internet Service Providers Provider Name Locked
changed to I would call it a mixture between annoyed and rude, I asked to talk to a supervisor. The "supervisor" informed me that I can receive a $25 credit, which means I still have to pay $25, for
Albuquerque Internet Service Providers Provider Name Locked
's mistake or pay $50. So they told me in a rude manner that I have the option of paying for their mistake either $50 or $25 and that is it.
Albuquerque Internet Service Providers Provider Name Locked
- good internet speed but lousy and unprofessional service. If there would be another service provider I would switch. No I think, I'll switch anyway.
- Nikolaus N.
C

Rating
Well, all the cables were replaced, but the internet service is still rather unreliable. It cuts out---not helpful for running a business meeting from home!
It took over 1 hour to get the customer service to schedule an appointment and I had to talk to 6 different people. This was frustrating.
The service guys was awesome and worked his tail off.
Albuquerque Internet Service Providers Provider Name Locked
is a monopoly in our region and we have no other comparable options.
- Ada P.
B

Rating
The installer performed everything as explained by our sales person. The only issue we had is he wouldn't use the email address we preferred for our account and we had to complete an extra step with customer service to get what we needed. Over all the service went very well and we are happy with our services.
- David M.
C

Rating
The price is not bad for the bandwidth I get; the unfortunate part is the mandatory $16 per month for basic cable, which I never watch. There is no option to get only internet access.
One time, I was lucky enough to get a representative on the phone during a trouble call that not only fixed the issue at hand quickly, but gave us a promotional rate for a year - the same one they give to all the new subscribers to get them to switch over. Makes sense to reward loyal customers as well, right?
Well, that year's gone, and we're back to the old rate, which is fine ... but now they're starting to call me up and pressure me into upgrading. I told the salesman that I wasn't at all interested in upgrading my TV service; in fact, I don't even watch the basic cable they force me to buy. He just ignored what I said and kept pitching other TV packages, which angered me. Seems
Albuquerque Internet Service Providers Provider Name Locked
is sending telemarketers to bother their own customers. How disappointing
- Ryan M.
A

Rating
This is an excellent contractor. He's skilled and uses skilled people. He's reasonably priced. And, he does things right the first time!
Highly recommended for remodels, kitchen cabinets, and general construction.
- Charles V.
B

Rating
When we first signed up for HD cable service we experienced numerous problems. Frequently selected channels would not be available; also we had ongoing problems with the sound quality on some channels. Eventually the
Albuquerque Internet Service Providers Provider Name Locked
technical support employees were able to resolve all our issues. We haven't had any problems with our cable service in at least 6 months---and that's a long time based on past experience.
The
Albuquerque Internet Service Providers Provider Name Locked
telephone representatives were always professional. If they couldn't solve our problem they attempted to forward us to others who could. Although telephone wait times were sometimes long, that's somewhat to be expected given the large number of local cable subscribers.
We continue to use
Albuquerque Internet Service Providers Provider Name Locked
.
- Allan C.
D

Rating
Slow and inefficient. Had three separate technicians out before supervisor was able to get us up and working. Great effort. Poor results. Very frustrating should be able to fix issues before you leave.
- Dave D.
F

Rating
After repeatedly talking to the service/technical support and following the instructions several times, I was still unable to re-establish service or, once re-established, to keep the service from going down at random times. The service/technical support finally told me it was not their problem but was my modem. I replaced the modem, and the service shut down just as it had before I replaced the modem. The service/technical support person said he could do nothing else to help me. The interrupted service was not
Albuquerque Internet Service Providers Provider Name Locked
's doing or problem.
- LynnDianne B.
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All Internet Service Providers in Albuquerque, NM

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1866HELPTECH.com

1912 Dandridge Dr
Columbus, OH

AAA Computer Design Inc

240 Croton Ave
Lantana, FL

Abq internet marketing llc.

9400 Holly Ave NE Bldg #4
Albuquerque, NM

Albuquerque Local Marketing

8730 La Sala Del Sur NE
Albuquerque, NM

Albuquerque Moving Boxes

6819 Wrangell Loop
Rio Rancho, NM

Alexander Technical Resources

1263 Glenwood Ave SE
Atlanta, GA

Amazon Business Services

41325 clear water way
Austin, TX

Andy's Web Tools

646 N Riverside Dr
New Smyrna Beach, FL

AT&T

Santa Fe, NM

Best Practice Institute

PO Box 31267
Palm Beach Gardens, FL

Big Kahuna Audio & Video Diagnostics

7615 Menaul Blvd., NE
Albuquerque, NM

Cable Albuquerque

Albuquerque, NM

CABLE ONE INC

1117 RIO RANCHO DR SE
Rio Rancho, NM

CenturyLink

1120 E 16th St
Chattanooga, TN

Chicago B2B Services

Hanover Park, IL

CMB Network Support

9139 Boulevard 26
North Richland Hills, TX

Combi-web

4747 Montgomery Road
Albuquerque, NM

Comcast Albuquerque

908 Park Ave SW
Albuquerque, NM

Comcast Albuquerque

908 Park Ave SW
Albuquerque, NM

Comcast Albuquerque

211-299 6th St SW
Albuquerque, NM

Comcast Albuquerque

320 Central Ave SW
Albuquerque, NM

Comcast Albuquerque

320 Central Ave SW
Albuquerque, NM

Comcast Cable

Harpers Ferry, WV

Comcast Santa Fe

35 S Guadalupe St
Santa Fe, NM

Comcast Santafe

100 E San Francisco St
Santafe, NM

CommercePundit.com

1625 Lakes Pkwy.
Lawrenceville, GA

Computer Service House Calls

20 Conasauga Ct NW
Rome, GA

COMPUTER SERVICES-ALBUQUERQUE

4710 Tramway Blvd NE
Albuquerque, NM

Direct TV - El segundo

2230 E Imperial Hwy
El Segundo, CA

Dish Network Albuquerque

111 4th St SW
Albuquerque, NM

Dish Network Albuquerque

901 Hazeldine Avenue Southeast
Albuquerque, NM

Dish Network Albuquerque

111 4th St SW
Albuquerque, Nm

Dish Network Authorized Retailer

1710 Fortview Rd
Austin, TX

Dish Network Farmington

903 W Main St
Farmington, NM

Dream World Enterprise, LLC

296 La Plata Rd NW
Albuquerque, NM

DSL Albuquerque

Albuquerque, NM

EZ TV Install

533 W Cordova
Santa Fe, NM

ForbenMedia

7401 Summerhill Road
Boston, GA

George's Moving Load/Unload

P.O. Box 28393
Santa Fe, NM

Greencastle Web Design

676 Shannon Drive N
Greencastle, PA

HD Systems, LLC

Albuquerque, NM

Homemade Design

41 Monument Ave
Boston, MA

JLam Consulting

po box 15895
Rio Rancho, NM

Justice and Associates LLC

6655 W Sahara Ave
Las Vegas, NV

Kore Logix LLC

Albuquerque, NM

Lovely Pocket Diapers

PO Box 20064
Albuquerque, NM

LSM Internet Marketing

6565 Americas Parkway NE, Suite 200
Albuquerque, NM

Modern Web Studios

1067 N Main St
Nicholasville, KY

MS Marketing Solutions

260 Littler Road SE
Rio Rancho, NM

NM Mobile Fusion

9798 Coors Blvd NW C307
Albuquerque, NM

NORTHERN LIGHTS ELECTRIC INC

50 Orne St
North Attleboro, MA

Performance Media Placement

23172 Plaza Pointe
Laguna Hills, CA

QWEST SOLUTIONS CTR

6600 MENAUL BLVD NE
Albuquerque, NM

RWSI Roadrunner Wireless

5722 2nd st nw
Albuquerque, Nw

Santa Fe Computer

1000 Cordova Place #516
Santa Fe, NM

Smart Ideas by Joe Shipley

2147 W Isthmus Loop
Mesa, AZ

Stallings Design Co.

P.O. Box 2184
Lubbock, TX

Systems MD

9664-5 Eagle Ranch Road NW
Albuquerque, Nm

T MOBILE

12920 SE 38th St
Bellevue, WA

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11
Mt. Laurel, NJ

TGS Web Design

1483 Peppoli Loop SE
Rio Rancho, NM

TGS Web Design SEO Albuquerque NM

1483 Peppoli Loop
Rio Rancho, NM

The PDM Group LLC

4727 East Bell Road
Phoenix, AZ

The Right Way to Write

30 East Georgia Street
Indianapolis, IN

VERIZON WIRELESS

4411 SAN MATEO BLVD NE
Albuquerque, NM

walfishllc

2305 cosmos dr. sw
Albuquerque, NM

Webb Design

PO Box 690661
Tulsa, OK

WeeWIRE Communications

Albuquerque
Albuquerque, NM

Wired Nation

86 Best St
Portland, ME

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive
Rockville, MD

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