Vineland Hardscapers

in Vineland, NJ

Sample Reviews

C

Rating
The appointment was made, but the no one showed up at the agreed upon time. After I called the contact number, the owner came right over and started the clean up and stated that his crew would be over in the afternoon to finish up. He was very personable and seemed knowledgeable. We went over my list of items to be taken care of, and he assured me that it was manageable in the time alottment that I had purchased. The crew didn't show up that afternoon. I spoke with the owner again that night, and he assured me that they would be there in the morning. They weren't there in the morning. They did show up the next day and did only a portion of the items on the list. I contacted him one more time, and he stated that he would send them over to take care of the items that they didn't complete. No one ever came back. I was very disappointed with this service; however, it is possible that the "Big Deal" response was bigger than the owner anticipated, and he and his crew were unable to keep up with the demand.
- Pam P.
A

Rating
once the estimate was received and approved work started a couple of weeks later. the entire job took 3 to 4 days to complete. everybody involved did a professional job; they answered all my questions, were courteous, and prompt. i would not hesitate to call them for another job. highly recommended.
- juan v A.

Vineland Hardscaping Articles

Hardscaping reviews in Vineland

D

Rating
Well, it started well and ended well, but everything in between was a mess.
Sandy Thimlar was the sales person who came out and she was great. She gave us great ideas of things we can do to maximize the space while minimizing the cost. I didn't feel like she was trying to upsell or convince us to get more expensive products. She did a great job drawing up the plan....but then it came time for Glayston, the owner, and his "crew" to come in...that's when it all went down hill.
#1: They were supposed to start on Tuesday, but it was the World Cup and
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was playing. They called to ask if they could start on Wednesday instead. Ok, I get it. We're a soccer family. I understand wanting to watch the game, so sure. BUT on Wednesday my mom was having a major surgery and I would be out of the house from 6 am to at least 10 pm. Is there any way we could start on Thursday? Nope. We have to start on Wednesday....so I have to be flexible for them but they aren't flexible for me.
They start on Wednesday. I'm gone, so I haven't met the workers or been introduced to the foreman. But they just did tear out and it was fine.
Day 2-more of the same.
#2: Day three (Friday), the pavers arrive at 8:00 am. YA!! But no workers. 9 am, no workers, 10 am no workers. By noon I realize there is an issue and call Glayston. He tells me that they don't know what time the pavers are delivered so they don't come on the day it's delivered. OK. That's fine I guess...but ,maybe you should tell me so I don't sit around waiting for your guys so I can finally meet them. I have a full time job, two young kids, and a mom in the hospital. He says his foreman says he told me....I haven't been home. No one told me anything.
#3: So they come on Saturday morning and start laying the pavers. I go out and try to introduce myself to the foreman, Arino. But they all say they aren't Arino. I call Glayston and he tells me Arino isn't there...but then when I called that evening because of what happened this day, he tells me Arino is the tall, skinny guy and was there all day...so Arino lied when I asked if he was Arino. Why? At this point I wasn't mad yet. In fact we even left on the
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3rd place World Cup game when we left so that they could watch it while they worked.
#4: Before we leave on Saturday we have a whole conversation with the workers about where our sitting wall should start. They spoke Spanish and so does my husband so there was no language
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. The plans showed where it should be, we just wanted to confirm. They put a stake in the ground right where we said it should end..no problem, right?
We leave and when we get back, they have built the wall on the complete other side of the patio!! Not even close to where we discussed. Why would they do that?? On top of that, the plans said that they would sleeve under the pavers for electricity in three spots, two large trees and for a new wall light on an outside wall of the housewhere there wasn't one before.
So we realize #1-The wall is in a TOTALLY different spot than in the plan and what we discussed, AND #2 they cut our DirecTV wire so we had no cable, which about made my husband
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his mind since the World Cup Finals were the next day AND #3 they cracked our existing concrete AND #4 didn't sleeve AT ALL for electricity.
Call Glayston, and he tells me that he decided not to sleeve...
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why? And if you decide that, shouldn't you call the homeowner first? Wasn't this part of my contract? It says in the contract that we would sleeve for electricity so I can have lights in the backyard. This was Saturday afternoon when we got home and he does call me back at all until Monday. Now I get that the man should have one day of rest (Sunday) and normally I wouldn't expect a call back but considering they have messed a ton of things up AFTER no showing the day before, you'd think they'd call back!
When they come back on Monday and I look out my window and see them ripping up a part of the pavers and seem them adding a sleeve.. But they only did one sleeve to one location and used the smallest sleeve size possible so my electrician had to get creative with wiring throughout my yard. They were supposed to do at least three. But seeing them do one made it clear that they had not decided not to sleeve, they forgot and had I not called them out on it, they never would have sleeved at all.
They fixed the wall location and Glayston did some kind of hot wiring of the DirecTV wire and instead of apologizing, he treats me like I'm overreacting and keeps saying, "It's pavers. It can be fixed." Not, I am so sorry all of these things have happened. I will talk to my guys and make sure none of this happens again. Can we do something to make this right? Nothing
THEN THE REAL KICKER!
#5-The next day they work on my front porch and I come home and the porch has been laid crooked with crazy, uneven cuts all over it. It looked like I had done it myself with a book from Home Depot.It looks horrible! So again, I call and he acts like I'm making a big deal, because you know "pavers can be fixed easily".
In the end, they did fix all the things they said they would and it does look nice, but they did SO many things wrong You would think after
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up something as big as the placement of a 15 foot wall, and cutting your cable, you'd make sure your team does an extra good job. Never once did Glayston offer a sincere apology or money back for the hassle. He never ever admitted that his team messed up over and over again and caused unneeded stress.
Additionally, their "clean up" was horrible and I had to spend hours picking up bottles and gloves and cheeto bags as well as hose off the furniture and grill around the patio that Glayston promised would be cleaned up. Then to top it off,Glayston no-showed to our final walk through.
Oh, and If you do the financing make sure you don't sign the contract until you are 100% satisfied or you are S.O.L..
Not a great experience. Would not recommend them.
- Alexis C.
A

Rating
The job met all our expectations and was professionally done. There was some timeline creep due to weather and other commitments but that possibility was known and understood by the purchaser and did not create issues. Material deliver to the site caused some damage to our yard due to wet conditions.
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repaired the damage to our satisfaction. There were minor changes requested in the plan as the project took shape and those were accommodated without issue. As with any contractor, the more detail you put in the work plan the happier both you and the contractor will be. We failed at that detail but
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did not take issue with our requests and worked to solve any problems or concerns we had. We are quite satisfied with especially
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's work ethic and skill.
- Jim B.
A

Rating
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(the owner) and Ilan are hands down the best contractors I've ever worked with - and I rehabbed my house, unfortunately before I met them! They are incredibly honest, great at communicating and their sub-contractor who I worked with, Mardo, and his crew were fantastic and incredibly great to work with.
I had thick pavers installed in the back patio area and we were originally going to use mortar to set them, but Mardo noticed that the neighbor's patio was set with sand, and may have been part of the problem with water coming into my basement. So, because of that, we decided to pour concrete instead, and it did in fact help fix the water leakage problem! The crew was amazing, and they worked incredibly hard to finish the work well and were even ahead of schedule! The patio looks fantastic now.
They also roughed out my shower so that I could install tile and did a great job with that.
They really have gone above and beyond and they are now my go-to people to call if I ever need a contractor. Could not recommend them more highly.
- Susan L.
A

Rating
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and the crew did a fine job. They were prompt and professional.
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and the
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' office staff dealt with all my questions and concerns. I think the pavers enhance the appearance and value of the property. I strongly recommend
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.
- Jeffrey Z.
D

Rating
We bought one of the Angie's list $500 coupon for a landscape design. We made an appointment with the owner. He arrived late and we went through the whole house. There were a bunch of Q&A going back and fro. He knows his information well. He was supposed to contact us back in a week, but there was no call for a few weeks. I left multiple messages and finally he called back and he said that he was in the middle of transition of the business, so he lost all the contact info. It was kind of strange. Anyway, he came back and showed us the design, there was no design, it was just a drawing put all my ideas I gave him together. He did not no pretty up the plan or add any new ideas at all. Drawing is very
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and there was no details. So we were not happy at all. One or two weeks later, he came back with a second design by adding in some plant pictures. He showed us different kind of materials could be used in the back yard. In the time we spent together, he mentioned the other projects he was working on and obviously those projects were more expensive and more high end projects. So we decide not to move forward with him, since we had a feeling that he won't be able to put a lot of attention to our house.
- Kitty T.
A

Rating
Initial phone contact with
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was pleasant.
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arrived as scheduled and took her time to explain the installation process and all options. Openly answered all of our questions and concerns.
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and his team of 4 workers arrived at the residence. Reviewed with us what we expected and they proceeded to sod cut as laid out, and installed the Concrete curbing and decorated it per the design that we selected. When complete they cleaned up all their equipment and all around the house. Very courteous, professional group of workers. Three of our neighbors came over after they left and were very impressed with the installation and workmanship and are looking at having their residences done as well.


- Elaine L.
A

Rating
Hallelujah! After a long
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and a couple of false starts we finally found a masonry contractor we can trust.
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was terrific right from the start showing up promptly for the initial estimate. He listened to us very carefully as we described what we wanted and how we wanted it. The job was to expand and build new front entryway steps and concrete/brick walkway, a new side entryway steps and then to repave our large asphalt driveway and
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it with new Belgian block. In addition, we asked
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to make repairs to our enormous, original1929 brick chimney and to match the style and feel of the chimney brick to our new
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and cap the
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with artistically cut limestone capping.
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,as opposed to the other contractors we interviewed, immediately understood the look and feel of what we were going for and didn't try to sell us on a job that would be easiest for him to complete. After we negotiated a price, he set a start date about a month out, pending any weather delays. We're very pleased to say, he began the work only one week later than planned and finished in 2 weeks as originally promised.
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was on the job 90% of the time and expertly did the vast majority of the bricklaying and capping. The small crew was very pleasant and respectful and the job went smoothly. Naturally, there were a couple of bumps along the way, but
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rectified the problems cheerfully and professionally. We were more than pleased with the results as the
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and walkway looked even better than we had imagined. That's saying a lot, as my wife is a professional graphic artist and made detailed Photoshop renderings of the proposed work. I would be remiss if I didn't say a few words about the unsung heroine in all of this,
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's wife
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, who always returned calls and emails and kept us apprised of all phases of the job. I can't stress the importance of this to us as customers. After months of dealing with contractors who never returned calls, ignored their own written estimates, cancelled starts dates for months and months on end and other incredibly unprofessional behavior, it was a pleasure to deal with
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,
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and their crew. Were they the cheapest estimate? No. Were they worth it? Yes. In our opinion, paying a little more is well worth it when you can deal with Pros and avoid tons of aggravation from dealing with sloppy amateurs. Highly recommended!
- Michael S.
F

Rating
It did not go well: I was double-charged for the service, and he never provided the plans, and never responded to my calls or emails.
- Paragon I.
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All Patio Pavers in Vineland, NJ

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A&J Custom Home Remodeling

1342 Kings Hwy
Swedesboro, NJ

A+ Improvements

PO Box 1279
Levittown, PA

A.L. Verna General Contracting Inc.

717 S Columbus BLVD
Philadelphia, PA

Able Mechanical & Construction

70 Blue Ridge Drive
Levittown, PA

Advancescapes Inc.

322 Palmer Drive
Philadelphia, PA

Agron Construction

10154 Bustleton Avenue
Philadelphia, PA

All Seasons Maintenance and Design

2131 Basswood Dr
Lafayette Hill, PA

all seasons outdoor homenomics

PO Box 15224
Philadelphia, PA

Alta Design

948 Matsonford Rd
Conshohocken, PA

Altamirano Home & Commercial Services

93 Birch Ave
Princeton, NJ

Amazing Tree

PO Box 133
Franklinville, NJ

Ameriseal Contractors Inc.

2727 Philmont Avenue
Huntingdon Valley, PA

Anderson Cleaning & Landscaping, LLC

Rosemont Ave
Coatesville, PA

Andrew T. Ronon , Contractor

204 Grayling Ave
Narberth, PA

Anfuso Family Tree Care

470 Tabor Ave
Southampton, PA

Anthony DiLeo Inc

1060 W Bay Ave
Barnegat, NJ

apple valley landscape company

325 Broad St
Elmer, NJ

Aqua Reale

Jenkintown, PA

Architectural Concrete Design

3001 New Falls Rd
Levittown, PA

ATG Construction LLC

202 Ashby Rd
Upper Darby, PA
Vineland Zip Codes

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