Trenton Internet Service Articles

Sample Reviews

F

Rating
we've had problems since the first day of service they said it was our router brand new by the way we bought 3 different routers they finally said it was a fail on their end so they came out and did nothing the problems kept going on and on they said they gave us 2 months of credit and that somebody would be out because they are having problems everywhere and we called to see our balance which we had to call about 10 times and they said your balance is zero you don't owe anything til the 7th of September so we told them okay we get paid on the 12th is that okay And they said yes thats fine since you don't owe us anything well 2 days ago we called so see when the person was going to come and fix it they said we owed them 100 and something dollars because our bill was past due WHAT!!! And we told them no we weren't going to pay that because 2 weeks ago they said we didn't owe anything except our bill on the 7th and I wake up this morning and guess what my internet is off and they we're suppose to call us and the bill and who we talked to and stuff like that but no they just turn it off so I will be calling them and I will not ever use their service again !!
- Jennifer R.
A

Rating
All reception problems and computer internet were corrected/improved and service much improved over all.
Both techs were very knowledgeable and professional in dealing with me and the problems.
- Ann Marie G.
F

Rating
Based on my experience, this organization is completely incompetant. Complained of intermittent service outages, the sent a tech who replaced the modem. Still had problem so they sent another tech who replaced the modem again. Still not working. Sent a 3rd tech, apparently this one was an actual
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tech (not a subcontractor) who said the two previous modems were not the right model. Mind you, this is 3 times now that we had to fight our way through the
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voice menu system to get a person on the line – each call taking between ½ to one hour. So finally the service is working and out of the blue, I get a cable tv box delivered to my house (we only subscribe to internet service). Call in again to find out why and turns out someone from
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just signed us up for cable tv service without our permission (isn’t that illegal?). So they say they are sending me a return box and it never comes, and so then I’m paying for cable service I
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’t want and I cant return the box because they wont send a tech or a return box. Finally I got that cleared up and, as a reward for my pain and suffering, they offer me free "blast" high speed service for 3 months. I ask what happens after 3 months and was told it will drop off automatically. 3 months later and guess what - I am now paying for blast which I did not ask for. Couple months later and the modem is now out again and we are in week two of trying to get a tech out here and they keep missing appointments and never reschedule or call back. I contacted the MN Attorney General’s office and they said I should contact my legislator. I really want good inernet service but am out of options. A monopoly shouldn't be allowed to operate like this.
- Clifford F.
A

Rating
These guys are THE BEST! They were here when they said that they would be here, our receiver was up and running in no time at all, our internet is WAY FASTER than our previous service provider,
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Service is owned locally and not by a service located in Ephrata,
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Service billing is easy, PLUS some lucky customers get a bonus through a drawing each month. When we did experience disruption due to an electrical storm,
Trenton Internet Service Providers Provider Name Locked
Service was here rapidly to make sure that we re-connected effortlessly and flawlessly.
We would use
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Service even if it was twice what we pay now!
- Marshall T.
A

Rating
It went very well. The only criticism that I have about the whole experience is that the air cards had to stop working before we were told they were not the correct ones. When they changed over it would have been nice if they had proactively contacted the people who had air cards that hooked up to DVR and let them know they would need replacing. Since this had to be done by a technician we could have scheduled an appointment to get it done. Since I am sure they have information on who is renting what, it seems like it would be easy enough to look up all the air card users and give them a call. No sorry or credit was offered either
- Carol V.
F

Rating
I had been with
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for 8 years. The last few months, the service has been intermittent. When I call, they blame my computer but my work computer has the same problem. Then the service would re-establish on both computers at the same time....tells me it's their problem. So, I decided to upgrade to fioptics. have a letter that service would start at 9-4-2014 after 8 pm. Called @ 8:30 pm - no service - they said wait - called back later - they said not activated - wait. Called twice on Friday - no help - i'd get these off shore people that you couldn't understand. Finally on Sat, called and asked for a supervisor. Woman who helped me said they had never contacted dispatch to start service. Said I'd have service on Monday (9-8-14). Monday afternoon - no service - called @ 6:30 - same drill - wait till 8 pm. After 8PM - it could be anytime tonight...just wait. Finally around 10 pm, I called and the bozo on the phone said - well you may have a faulty modem. You'll need to take it to a
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store....Yea right...
Anyway, I visited Verizon this morning. Within 10 minutes, they had this mobile modem set up for me. Guess what - 1/2 THE PRICE OF THE
Trenton Internet Service Providers Provider Name Locked
SERVICE.
Anyway, I came home; set it up on both my work and home computers and it was off and running within 30 minutes.
No phone calls - no off shore accents with please repeat over and over....
THIS WAS THE WORST CUSTOMER SERVICE EXPERIENCE I EVER HAD. AND JUST THINK I WAS AN 8 YEAR CUSTOMER. THEY WILL NOT STAY IN BUSINESS LIKE THIS. VERIZON NEEDS TO ADVERTISE THEIR $20 A MONTH MODEM. I WOULD HAVE SWITCHED YEARS AGO IF I'D KNOW I COULD HAVE GOOD OR BETTER SERVICE FOR 1/2 THE PRICE.
- Rhonda S.
D

Rating
I was finally given correct information to receive sound but it isn't permanent. At least 60% of the time I have to go through hoops to fix the problem. I have not moved or changed any wiring between the cable connection or between my TV and peripherals. It's very annoying and I am very seriously considering cutting the cord with them.
- Donna K.
B

Rating
Ok, I like that they actually, especially recently, started to paying more attention to keeping their customers happy(er). I received a courtesy call to review my service and ended up switching to a better and cheaper service, I've been using old package and had no idea that its OLD and I can get better for less. Sounds too good to be true, well it kinda of is too good.
The switch wasn't smooth at all. I like
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, been their customer for many years, I like how they have improved and their Internet Speed in our area is still the best. But their customer support and service "road" wasn't always so "nice and paved". Their customer support unfortunately still desires to be better even though service itself much improved that's why i am still sticking to them.
The below is my 'story':
One bright and shiny day few months ago I received email from
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that made me happy. They were increasing my Internet Speed free of charge to up to 100MB down from 30 which was 3 times jump, or so called "Performance Internet" package. I was HAPPY! Thank you,
Trenton Internet Service Providers Provider Name Locked
! I wish I knew what would happen soon after. It was during the time when Game of Thrones season was still on and my wife and I were enjoying watching the show for free. Then one night it just suddenly stopped being free. I went to the internet that same night and tried to verify if I can access it online. Website told me that I need a subscription, I said OK, and then it said - everything appears to be in order. Hey fun! We were able to watch GoT eposiode that night for free again on TV. No call was made to
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that night.
Then next time episode aired we couldn't watch it again, said subscription is required. Ok I finally decided to call
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. Long story short they've added 10$ promotion to account and said that we could use this for a year. FUN! Game of Thrones and actually the whole HBO on Demand was free now.
Then shortly after a few days or so, my Internet speed drops back to 30Mb/sec. What? Must be mistake... Let me call
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. This is when the roller coaster begun. Let me tell you, when
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gets something right and straight its golden, it works for years. But to get it solid and straight you may need to get through the h*** of fiery lakes and smoldering pipes of customer support MULTIPLE times!
So soon after Internet Speed drop
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calls me with a courtesy call to review my account since "I've been such a loyal customer for many years (ComcastTM)". Long story short I find out that I was never supposed to have such good Internet Service, it must have been a mistake... "or was it?" that's why account was reverted back to basic package most likely. First we
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on Demand (must have been a trial that we had no idea it is a trial? then we get email for internet speed increase, then it drops and
Trenton Internet Service Providers Provider Name Locked
calls few days after? That's too many coincidences.
So I talked with the lady for a while and she actually explained that I am using old package which is more expensive so she can switch us to triple play. Well great, I can disconnect from Vounage (they were great!) save some money on overall bill from
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and then lady assured us that our Internet will be performance package and all will be golden... Right... After the switch speed fell back to a regular up to 30 down again and I've had to call multiple times back until they finally managed to transfer my phone number from Vonage. When I called back angry last time it ended up that phone number transfer was not registered correctly etc etc etc. I could probably write a book about
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support.
But they are not the only company. As more layers you have in a lettuce of your customer support as more internal miscommunication and dumbcrackery company will have. Its same with Microsoft and any other company that outsources their customer support personnel across the
Trenton Internet Service Providers Provider Name Locked
. So yeah. I love
Trenton Internet Service Providers Provider Name Locked
for a good improved service but I also hate them for messed up customer service. And its just sounds stupid when these guys and
Trenton Internet Service Providers Provider Name Locked
that talk with you every single one of them assure you that everything will be resolved during the call and you will be the most happy customer. The butt kissing is simply ridiculous. One thing politeness and professionalism and another putting way too much butter on your bread to the point where it starts to melt and drip over so to speak.
As many times I've had to do some major change to my service it was ALWAYS some kind of a problem and if I wasn't persistent enough it would just keep hanging and nobody would ever fix it for me. I've always had to call back multiple times until I hammered that nail into the ground and things were DONE.
So, hope you enjoyed my story.
Trenton Internet Service Providers Provider Name Locked
has great Internet Service and Cable quality is great too especially HD channels. But customer support layered lettuce mess if just a nightmare to get through and unless you are persistent and keep calling and annoying them you'll sit and wonder "What the heck is going on"...
Best wishes,
Trenton Internet Service Providers Provider Name Locked
.
- Andrejs S.
B

Rating
I needed to cancel my TV service and keep my Internet service. The sales
Trenton Internet Service Providers Provider Name Locked
helped me promptly and took care of my request. He did not attempt to sell me anything or persuade me to keep the TV service. Other than the cost of the services, as I have no other options at my current location, I am pleased with the products.
- Edward T.
A

Rating
I talked online to contact us , it went very well No one could confirm what my bill would be since it doesn't go out till the 13th, but I could figure out the credit to my current bill would only be $9.00
- Linda W.
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All Internet Service Providers in Trenton, NJ

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1866HELPTECH.com

1912 Dandridge Dr
Columbus, OH

360 Media Innovations

PO Box 1381
Willingboro, NJ

AA Web Xpress

Aiken, SC

AAA Computer Design Inc

240 Croton Ave
Lantana, FL

ABK Video

3016 Ashley Ct
Bensalem, pa

ADT Willow Grove

2300 Computer Rd # A7
Willow Grove, PA

Alexander Technical Resources

1263 Glenwood Ave SE
Atlanta, GA

Amazon Business Services

41325 clear water way
Austin, TX

Antrimweb Internet Marketing (AIM)

18 Abbott Ct
Eagleville, PA

Atlantic Future Business Systems Llc

354 South Broad Street
Trenton, NJ

BC Technologies

258 N Main Rd
Vineland, NJ

Best Practice Institute

PO Box 31267
Palm Beach Gardens, FL

Blueclone Networks

103 Carnegie Center, Ste 300
Princeton, NJ

Boomtown Internet Group

111 Rosemary Lane
Glenmoore, PA

BTS Computer Repair Services

524 Second Street Pike
Southampton, PA

Cable TV Philadelphia

Philadelphia, Pe

Cablevision Optimum

536 N Broad St
Elizabeth, NJ

Cactus Communications Inc.

1 Neshaminy Interplex, Suite 206
Trevose, PA

CanDoKen&Son

Pittsburgh, PA

CashAdvancer

1735 Market Street
Philadelphia, PA

Centrex Systems, Inc

427 N. Tatnall
Wilmington, DE

Cerberus Technology Solutions

541 Rte 33
Hamilton, NJ

Chicago B2B Services

Hanover Park, IL

Chism Group LLC

P.O. Box 460
Clifton Heights, PA

Ciright

7 Union Hill Rd
Conshohocken, PA

Clear Internet Sales

2465 S Broad St
Trenton, NJ

CMB Network Support

9139 Boulevard 26
North Richland Hills, TX

COCHRANE ELECTRIC SUBURBAN DIV

1165 EAGLE RD
Huntingdon Valley, PA

Comcast

207 S 15th St
Philadelphia, PA

Comcast Audubon

130 Black Horse Pike
Audubon, NJ

Comcast Blackwood

3370 State Highway 42 N
Blackwood, NJ

Comcast Browns Mills

558 Lakehurst Road
Burlington, NJ

Comcast Cherry Hill

1250 Berlin Road
Cherry Hill, NJ

Comcast Gloucester City

520 Monmouth Street
Gloucester City, NJ

Comcast Maple Shade

30 West Main Street
Maple Shade, NJ

Comcast Moorestown

650 Centerton Road
Moorestown, NJ

Comcast Newark

210 S College Ave
Newark, DE

Comcast Penns Grove

16 S Broad St
Penns Grove, NJ

Comcast Philadelphia

32-58 N 17th St
Philadelphia, PA

Comcast Philadelphia

1320 Chestnut St
Philadelphia, PA

Comcast Philadelphia

1601 Chestnut St
Philadelphia, PA

Comcast Philadelphia

1601 Chestnut St
Philadelphia, PA

Comcast Pitman

144 South Broadway
Pitman, NJ

Comcast Springfield

Ste 303, 1001 Baltimore Pike Springfield, PA
Springfield, PA

Comcast Springfield

Ste 303, 1001 Baltimore Pike Springfield, PA
Springfield, PA

Comcast Trenton

940 Prospect Street
Trenton, NJ

Comcast Trenton

519 Hamilton Ave
Trenton, NJ

Comcast Trenton

940 Prospect Street, Trenton, NJ
Trenton, NJ

Comcast Trenton

940 Prospect Street, Trenton, NJ
Trenton, NJ

Comcast Turnersville

129 Johnson Rd # 2
Blackwood, NJ

CommercePundit.com

1625 Lakes Pkwy.
Lawrenceville, GA

CORY COMMUNICATIONS INC

200 Haddonfield Berlin Road
Cherry Hill, NJ

Creative Communications and Graphics

240 S White Horse Pike
Audubon, NJ

Creative Computing & Elite Design Concepts LLC

2030 N Black Horse Pike
Williamstown, NJ

Creative Designs, LLC

137 South Grove St.
Sicklerville, NJ

Ctrl Alt Del LLC

319 East Allegheny Avenue
Philadelphia, PA

Curotec

512 Dekalb St
Bridgeport, PA

Digital Card Inc. - Chill AV

303 Corporate Drive East
Langhorne, PA

Directv Philadelphia

2-6 N Juniper St
Philadelphia, PA

Dish Network Authorized Retailer

1710 Fortview Rd
Austin, TX

Dish Network Philadelphia

2612 E Ontario St
Philadelphia, PA

Dressing Chambers

1539 Potshop Rd
Norristown, PA

DSL Philadelphia

Philadelphia, PA

Dyer Media Group

7956 Old Clifton Road
Springfield, OH

Evolution Technology

301 Oxford Valley Road
Yardley, PA

FliTechs, Inc.

550 Bilper Avenue
Clementon, NJ

ForbenMedia

7401 Summerhill Road
Boston, GA

GainWebsite.com

4023 Kennett Pike, Suite 223
Wilmington, de

Get My Yearbook.com

95 Lawrenceville Pennington Rd
Lawrence Township, NJ

Gibraltar Technologies Inc

4775 League Island Blvd
Philadelphia, PA

Goodwin Electric

303 Chairville Road
Southampton, NJ

Greencastle Web Design

676 Shannon Drive N
Greencastle, PA

Hitesh Patel

150 West Ave
Woodstown, NJ

Homemade Design

41 Monument Ave
Boston, MA

Hotwire Communications

1 Belmont Ave, Suite 1100
Bala Cynwyd, PA

iDimensionz

134 Connor Drive
Royersford, PA

Jack Flash Electric & Lighting

2812 Norcom Road
Philadelphia, PA

JaySocial

8310 Fairview Rd
Elkins Park, PA

Jerseyitech

1200 Laurel Oak Road, Suite # 107,
Voorhees, NJ

Justice and Associates LLC

6655 W Sahara Ave
Las Vegas, NV

Klevur

P.O. Box 471
Immaculata, PA

KnownHost LLC

1379 Dilworthtown Crossing, Suite 214
West Chester, PA

KP Internet Marketing

150 West Ave
Woodstown, NJ

Learn Quran Online

http://www.learningquranonline.com
Princeton, NJ

Legacy Publisher

109 Walters Ave
Trenton, NJ

Leones Comp

3232 Penrose Ferry Rd
Philadelphia, PA

Leones Comp LLC

3232 Penrose Ferry Rd
Philadelphia, PA

Life Cycle Solutions Inc

8701 Torresdale Ave STE O
Philadelphia, PA

LIPPINCOTT COMMUNICATIONS

245 DELSEA DR
Westville, NJ

Location Traffic

2 Tree Farm Road
Pennington, NJ

Magiktek Systems

P.O. Box 283
Maple Shade, NJ

ManosFilippou.com

n/a
Glenolden, PA

Market8310

fairview rd
Elkins Park, PA

McM Tech Solutions

322 Sapling Way
Atco, NJ

Media Components LLC

67 Buck Road
Huntingdon Valley, PA

Merchant Services and Products, LLC.

2 Bala Plaza
Bala Cynwyd, PA

Mick Brodie Consulting Group

4 Chilmark Court
Bear, DE

Montco IT

630 Freedom Business Ctr Dr Ste 314
King Of Prussia, PA

NuCitrus Technologies

617 West Main Street, Second Floor
Lansdale, PA

One World Sites eCommerce Solutions

Po Box 23972
Philadelphia, PA

Online Local Edge Marketing

3315 Decatur st
Philadelphia, PA

OPTIMUM ONLINE

New York, NY

OSOK Precision Marketing

1108 Lower Ferry Rd
Ewing, NJ

Pathfinders IT

308 West Lancaster Ave
Wayne, PA

Penn Street Design, LLC.

PO Box 612
Hatboro, PA

PEOPLEPC

100 PINE ST
San Francisco, CA

Performance Media Placement

23172 Plaza Pointe
Laguna Hills, CA

Philly Mobile Solutions

636 Erlen Rd
Plymouth Meeting, PA

Plug Into Social Media

1500 Walnut Street Suite 700
Philadelphia, PA

Princeton Internet Marketing

295 Route 571, Suite 181
Princeton Junction, NJ

Pro Site Marketing, LLC

21 E. Main Street
Mendham, NJ

Protectovision.com

Medford, NJ

R K RENOVATION INC

236 SALEM ST
Gloucester City, NJ

ResumeEdge, a Nelnet Service

2000 Lenox Drive
Lawrence Township, NJ

Richey Consulting

Philadelphia, PA

RJW Innovations

Essex Pl
Trenton, NJ

Rockbridge Designs

Mercer County
Trenton, NJ

Safe Haven Marketing

313 Manahawkin
Browns Mills, nj

SearchBliss SEO Services

109 S. Radnor Chester Rd.
Radnor, PA

SeoHop

8030 Ditman St
Philadelphia, PA

Sites Of Perfection

P.O. Box212
Wenonah, NJ

Solutions Electronics

111 Pemberton-Browns Mills Rd
Browns Mills, NJ

T MOBILE

12920 SE 38th St
Bellevue, WA

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11
Mt. Laurel, NJ

TayArtz Inc

Mount Laurel, NJ

TE Communications, LLC

2096 Long Lane
Jamison, PA

Teakettica Web & Graphic Design Studio

406 Suburban Drive, PMB #185
Newark, DE

TeamLogic IT Inc

120 South State St
Newtown, PA

Tekhna INC

1206 Yorkship Sq
Camden, NJ

The Byte Shop / South Jersey CrashPlan

3111 Route 38
Mount Laurel, NJ

The Lyricist Firm

300 East 3rd Street
Wilmington, De

The PDM Group LLC

4727 East Bell Road
Phoenix, AZ

The Right Way to Write

30 East Georgia Street
Indianapolis, IN

Time Warner Philadelphia

3 E Penn Square
Philadelphia, PA

Verizon Fios Avondale

Verizon Fios Avondale
Avondale, PA

Verizon Fios Bear

1010-1030 Bear Corbitt Rd
Newark, DE

Verizon Fios Delaware City

38 Clinton St
Delaware City, DE

Verizon Fios Glenside

11 Wesley Ave
Glenside, PA

Verizon Fios Hightstown

401 Mercer St
Hightstown, NJ

Verizon Fios Hockessin

605 Yorklyn Rd
Hockessin, DE

Verizon Fios Kennett Square

138 Onix Drive
Kennett Square, PA

Verizon Fios Lawrence Twp

3350 US Highway 1
Lawrence Township, NJ

Verizon Fios Middletown

1-99 Delaware 299
Middletown, DE

Verizon Fios Morrisville

234 Stockham Avenue
Morrisville, PA

Verizon Fios New Castle

699-745 Old Ferry Cut-Off
New Castle, DE

Verizon Fios Newark

112-140 State Road 2 Bus
Newark, DE

Verizon Fios Odessa

301 Main St
Odessa, DE

Verizon Fios Pennington

7 Route 31 N
Pennington, NJ

Verizon Fios Philadelphia

1300-1320 Arch St
Philadelphia, PA

Verizon Fios Port Penn

105 W Merchant St
Middletown, DE

Verizon Fios Rockland

850 Mt Lebanon Rd
Wilmington, DE

Verizon Fios Saint Georges

1-3 Delaware St
Saint Georges, DE

Verizon Fios Townsend

318 Main St
Townsend, DE

Verizon Fios Trenton

100 Whittaker Ave
Trenton, NJ

Verizon Fios Trenton

3635 Quakerbridge Road
Trenton, NJ

Verizon Fios Wilmington

915 S Heald St
Wilmington, DE

Verizon Fios Wilmington

1007 N Orange St
Wilmington, DE

Verizon Fios Wilmington

3900 N Washington St # 2
Wilmington, DE

Verizon Fios Yorklyn

109 Quaker Hill Ln
Hockessin, DE

VIUS

1639 N Hancock St
Philadelphia, PA

WEB CREATIONS BY Z

PO BOX 234
Palm, PA

Webb Design

PO Box 690661
Tulsa, OK

Webimax

6000 Commerce Pkwy
Mount Laurel, NJ

Wescomm Technologies Inc.

15091 Champaign Rd
Allen Park, MI

WIRELESS ZONE

316 E. Main St
Middletown, DE

www.toohnetwork.com

1235 cayuga street
Vineland, NJ

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive
Rockville, MD
Trenton Zip Codes

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