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Stewartsville Deck Building Articles
Deck Building reviews in Stewartsville
comfortable with and can trust. I like to consider that someone’s spoken word and handshake are just as strong as a written contract.
I contracted with F&S to replace a deck. I already had proposals from other contractors.
(In hindsight I wish I had gone with him.)
Beginning with my first sales meeting with F&S I stated that I wanted kiln dried lumber.
The written contract does not say kiln dried lumber, and I take responsibility for
not insisting that it was corrected, but I confirmed this in multiple conversations, with the salesman and the crew.
When the lumber was delivered, it was not labeled as kiln dried (kdat).
I asked the crew to confirm that it was kiln dried before they began building. They called the lumber yard and while the
response was vague, they indicated that it was what I ordered. They crew was great and went on to build a
lovely deck. I waited a couple of weeks to stain, per the lumber yard’s recommendation.
After staining I noticed significant shrinkage in the decking boards and the screws were beginning to work themselves out of the wood. This did not sound right for kiln dried lumber, so I checked in with F&S.
They now said that I never requested kiln dried lumber. In addition to multiple conversations, I did
send a couple of emails asking for confirmation that the lumber was kdat.
The salesman did not remember our multiple conversations.
The F&S representative told me that their salesman does not lie and that he goes to church with him.
While it was nice to see a company support their employee, it would have been even nicer to have them support their customer.
We went round and round several times, but I kept hitting a brick wall.
F&S never backed down from their position. They never acknowledged that my version might be correct.
I was simply told that I was wrong.
They replaced 5 or 6 of the boards where the shrinkage had created the biggest gaps.
Since the deck had already been stained, these new boards do not match, and I ended up with a mismatch
appearance...my deck looks like it has stripes. (I have photos I would like to share. I am not sure if there is a place to do this).
I now have to pay someone else to fix this.
I reached out, by email and phone, to the president of the company,
The F&S rep accused me of threatening him with Angie’s List. But isn’t this why we join?
We want to share our experiences and hear about other people’s experiences so we can make informed decisions.
Consumers can decide for themselves if this is the kind of contractor they hoped to find when they joined Angie’s List.
I do not recommend them, I do not trust them, and would never use them again.
I ordered up 3 quotes to get an idea of what it was going to cost to build what we wanted. One bid was $9,000 higher and the other 2 - Steadfast and another company - were within $40.00 (yes - $40.00), so their prices are very competitive. I ultimately went with Steadfast for their Angie's List reviews and the fact that I seemed to hit it off better with them.
I'd highly recommend Steadfast for your construction needs.
We received a quote for a 12' x 16' patio which was much higher than we wanted to spend, I wrote to the company and explained that we wanted to keep the cost under $30,000 and what could we do. I was told that we could cut back on the size and take out the sky lights and that would bring us to around $25,000 - so that's what we did.
We had been told that there would be two to three people working on the patio and that the whole project would take three weeks. We started the week of May 26th and had the final walk-through today,
The sub-contractor that Steadfast uses is AMAZING!!!
The windows were delayed for three weeks. I was told that it was because they had to be custom ordered, which is fine, but they should have been ordered once the framing was done. Instead they were ordered two weeks later which put a three week delay on any additional work - during which time Steadfast put
No one showed up on 7/16 and I didn't receive a phone call until 7/23 asking for payment. In his message he said that he had spoken to my folks and that they were happy with the patio and that we could pay by credit card. Well, he hadn't spoken to my folks (we were out of town from 7/18 - 7/23) and there were a couple of items that needed to be taken care of.
At no point did we receive a summary of what we had paid, a copy of the bill for the permit or anything in writing after the original contract was signed.
To summarize, the worker,
Before we really started talking about options look best by choosing out of a small cut out sample. The problem with that is I cant imagine what I really wanted by just looking at a 6 inch board. Anyways, I fell in love with one pattern on a Fiberon deck picture. I have expensive taste I guess because I chose the PVC product which is a pure version of the composite, and of course costs more. The boards I chose has a random wood grain on it that really looked stunning. Once I chose the product as
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