Secaucus House Cleaners

in Secaucus, NJ

House Cleaning Reviews in Secaucus

D

Rating
uses steam cleaning for almost everything. Before you let them clean your kitchen cabinets with steam or hardwood floors with steam, please see the attached picture of my kitchen cabinet which was cleaned using their steamer. They basically destroyed one of the kitchen cabinet doors.
Also, Google
if you can use steam on hardwood floors. Most wood finishing companies recommend against it and they used it even after me saying that this may affect my hardwood floors.
Their quality is good - but I am giving them C, because steam cleaning is not the answer for everything and the way my kitchen cabinet's door turned out.
I am giving F on price, because their original estimate was 5 hours and they took 7 hours - 2 people to clean kitchen and living room area - all on same floor - for a Town-House. That's 420$ of "move in" cleaning for a place which was earlier cleaned by another professional cleaning as 'move out' service. They took before and after pictures of everything - to proove the quality of the cleaning - so not sure how much time was spent on cleaning v/s how much time was spent on taking the pictures. 14 hours @ 30$ an hour. This was more an 'investigative mission to find spots, take pictures and clean them e.g. fire sprinkler system's head'.
I am giving C on punctuality because they showed up at 1:40 instead of 1:00 pm.

- Sonal D.
A

Rating
The response to my initial request was within an hour. The owner was gracious and found a time slot for us right away. When the crew arrived, they brought all the equipment necessary to do the work. They were personable and did a fantastic job! The steam cleaning made the place shine and the aromatherapy made our home smell delicious. I am a picky customer and they exceeded my expectations. Thank you for a job well done. When can you come back?
- Eileen M.

Secaucus House Cleaning Articles

House Cleaning reviews in Secaucus

A

Rating
We called
Secaucus Cleaning Services Provider Name Locked
in a pinch for Holiday cleaning before the Thanksgiving holiday.
Secaucus Cleaning Services Provider Name Locked
and her crew showed up on time exactly as promised. They did a wonderful job and we are now using them on a weekly basis.
- BJ W.
B

Rating
Good, he was fast and on time. The carpets did not take long to dry and were clean. He a receipt for the work performed and did not scratch my walls or furniture.
- JANICE F.
A

Rating
Calling for the inquiry was easy and the receptionist answered all my questions. Making the appointment was extremely easy. I was given an arrival estimate of 8:30 am to 9 am. They arrived at 838 something I am not used to with other services who would should up very late or not at all.
Secaucus Cleaning Services Provider Name Locked
and her team did a great job from start to finis. - on time, professional, efficient and very good. As this was the first time I kept the services list that I picked more basic. I was so impressed I'm ready to schedule the next appointment and add more services to the next visit.
My house looks and smells very good - thank you!
- mike S.
C

Rating
Secaucus Cleaning Services Provider Name Locked
responded to my frantic call for help in October when my regular cleaning lady bailed on me during an emergency. She showed up and began to start cleaning at the time that she said she would. (In the event she is running late, she will get in touch and let you know which is very much appreciated!).
Secaucus Cleaning Services Provider Name Locked
has a good attitude and is very pleasant to interact with. Her cleaning service is however inconsistent. It is clear that where she has ample time she looks at every detail and does a great job. However that results in not the greatest of time management. For example she ends up spending so much time on one part of the home doing such a splendid job that another part then either barely gets touched or is a rushed and sloppy job.
Also I have to mention that I don't grudge paying for good service, but when I get charged for service and then have the service not performed completely because of lack of time on the service providers part- well that's just unprofessional.
Secaucus Cleaning Services Provider Name Locked
charged me upfront for some extras. I paid in good faith. Because of the superstorm we had to reschedule the completion of those extras (quite understandable and not an issue). In the interest of ease of scheduling for myself, I asked that those extras just be fullfilled at her next monthly cleaning.
Secaucus Cleaning Services Provider Name Locked
agreed.
At her last visit, she was running late due to traffic and called me promptly and let me know. Which was good. However, before she left for the evening, she did not complete the services that I had paid for in good faith and in fact would have just left without telling me it was not done if I hadn't specifically questioned it. In addition, the regular cleaning was spotty- great in some areas and incomplete in others. I mentioned this to her while she was rushing out the door as it was quite late in the evening. I have not as yet heard back on a follow-up and am ambiguous about using her service again.
My conclusion- if
Secaucus Cleaning Services Provider Name Locked
has enough time she will do a great job however she must manage her time better to be able to provide consistent quality throughout the home. If she feels she underestimated the work, she should bring up the subject of compensation promptly and in an upfront manner and let the home owner decide if they want to pay extra to get a job done completely.

- Tanuja A.
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Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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A&K Maid Services, LLC

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A-OK Pressure Cleaning

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A-Z Maintenance

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A.B.L.E. Inc

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AB Rug Cleaning

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