Now that you've booked a venue and set a date, it's time to tell your guests. Save-the-date announcements give your guests time to plan, making it more likely that they'll be able to attend your big event.
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Invitation Design reviews in Matawan
Attempts to contact the company were fruitless. The company does not have a phone number and does not accept phone calls, probably because of the volume of complaints they would receive. I sent an email to "customer service" asking for a refund of the 11 months of membership I do not want, explained I cancelled the membership just 2 weeks later, and stated I never agreed to a one-year membership. Their customer service person barely responded to my email. 2 days later, the response I received, was them pasting some of their membership terms in a response, and not directly addressing much of what I wrote.
They refused to give a refund, stating that they do not offer monthly memberships. However, they offered no explanation of why they advertise a monthly rate in large bold letters of $3.99/month, when they do not offer a monthly service.
I investigated the company online, and found a slew of billing complaints against this company on www.ripoffreport.com and the Better Business Bureau. The BBB website indicates a total of 245 complaints over the last 3 years, with 159 of them over "billing issues." The BBB even states: "On February 13, 2014, BBB recognized a pattern of complaints from consumers regarding billing and customer service issues. Consumers allege
My complaint and experience mirrors the "pattern of complaints" referenced by the BBB. Even after I notified
In my opinion, this website is a scam that lures people in who need to use one invitation, forces them to sign a membership without telling them it is for a full year, and then charges almost $50 and refuses to refund. Their entire business model, in my opinion, is predicated on roping people into something they don't want, and overcharging for a minor use of their service. Due to the volume of complaints, they must know that people are complaining of this repeatedly. One birthday invitation should not cost you almost $50. A reputable company would offer the purchase of one invitation, and allow you to join monthly, and not deceive people into joining for a full year.
The cards arrive quickly. I really like
provided me with a proof of what the invitation was going to look like
so that I could verify all of the details. I was also able to see the
size and colors. She made a couple of recommendations that I did not
think of. I will be doing place cards for the party.
Invitation Designers in Matawan, NJ
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