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D
"Everyone I've spoken with here has been polite, and seemingly wanting to help, but... they have not been able to deliver what they are selling yet. After" Numerous calls routed to their call center at Cablelynx and having a company tech out 3 times they have not been able to get the internet right and deliver the service I ordered and paid for. Prior to ordering the service I was told by both
and Cablelynx that what they call their high speed turbo (up to 50 mbps) was available at my address. I spoke with many, many people at both
City Hospital and Northeastern State University about internet providers in
prior to deciding what service to install. Despite many unflattering reviews, based on
/ Cablelynx's advertisements, the services featured on their website, and what they told me over the phone, I ordered their service. I Ordered and paid (by check at time of install) for the most expensive package they have at ($139 per month) for advertised speed up to 50 mbps. I'm Lucky if im getting 2- 3. Many times less than 1. I'm even having trouble with
email, much less web browsing. Forget about trying to access services like Netflix, it just hangs and hangs on this ISP's service. Numerous calls to their service center. I've recieved several reasons for why I'm having problems like they didn't have my order correct, I had not ordered their fastest service, that I had ordeed their enhanced package, not the turbo, ... That for some unexplained reason my modem had been set at residential speed level, etc... Again, I'm paying over $130/mo just for internet, and getting somewhere between 0.8 and 3 mbps. That's using Speedtest and numerous servers including their own sppedtest.ark.cablelynx.com. Last tech who came out yesterday admittted he was not getting much better from the connection and modem they installed. That's not even up to the advertised speed of their lowest priced ($59/mo) package. At 2 - 3 mbps I'm getting less than 20% of what I am paying for. Blamed it on the bandwidth. Couldn't do anything about it. His solution to the problem was to drop me down to their lowest price package, even though I was not getting anywhere near that speed either, and credit my account. Waiting to see how quickly that cedit happens. I was told they are in the process of upgrading infrastructure and that things should be better in another month or so. I'm assuming I'm dealing with professionals who understand the importance of providing service annd value to their loyal customers. I'm also assuming the people running this businss know they cant advertise something they cant deliver, and collect money from people under these circumstances. Perhaps the Oklahoma Corporation Commission, state utility regulators, and the FCC can explain this better than I can. I would like to be here again, in another month or so, and provide a glowing review of this company and their servce. Presently, I'm sitting tight, along with many friends and interested third party observers, waiting for them to deliver on my now adjusted, credited, slower, lower-tier internet service package, and hopefully, something closer to that 50 mbps they advertise for
, in the very near future.

-RICHARD C.

A
"
was a capable congenial person. He knew exactly how to remedy my problem and despite some difficulties with re-wiring he was patient and persevering. A true professional.

-Nancy S.

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Local Articles in Madison

As the digital age improves, there are more options when it comes to choosing a TV service. Cable and satellite offer homeowners the choice of service, channels and the chance to build a plan according to their preference and budget. (Photo courtesy of Angie’s List member Jeremy I.)

Cable and satellite TV

The variety of home entertainment options continues to increase as stations are added and TV technology advances. It's important to do your homework before choosing a television service provider.

Marty Koch and her son, Brian, use a PlayStation3 instead of cable to connect to streaming TV shows and movies on Netflix and Hulu Plus. (Photo by Chris Caldwell)

Cutting cable costs by streaming TV and movies

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

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Consider your home's layout to decide if an existing space can be converted into a game room or if you'll need to add on.

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Angie's List member Ray Lattof says he's often frustrated with charges from his phone provider. (Photo by Chantal Lawrie)
Internet Service, TV Service - Cable, TV Service - Satellite, Phone Service - Cellular, Phone Service - Landline

TV, cable, phone and Internet services consistently rank as some of Angie's List most complained about categories - here are five tips to beat poor customer service.

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Hello, this is Kyle K from the Member Care Department.

It sounds like you'll need the services of a handyman.  After you've signed in to www.angieslist.com, try searching "Handymen" using the "Search the List" tab in the main green navigation bar.
 
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Cable Tv Service reviews in Madison

D

Rating
After 15 years with
Madison Cable Tv Providers Provider Name Locked
we finally made the change to EPB.
Madison Cable Tv Providers Provider Name Locked
has been nothing but a headache every time we wanted to make even a small change to our service. Their customer service is in the toilet and most of the techs they send to your house are uneducated on how to make things work. If you need to talk to someone be sure and allow at least 1 hour of your time because it will take you that long before you get to talk to anyone. And that is if they don't hang up on you and you have to start the process all over again. Six months ago we wanted to upgrade our service to include HD and add a box to the TV in the man cave. Well that was a mess as we went back in forth to the main office here 3 times before it was finally working. They gave us old and worn out equipment that did not work. Finally on the 3rd time I was given one of their new boxes (that matched the one we had on the main TV) and it worked. We then realized that it was time to make a change. When installing our new service we found that
Madison Cable Tv Providers Provider Name Locked
had cut main wire to our security system and rewired it inappropriately thus we have our security company come out and fix that issue now. The internet service was good, the phone needs work as there was a weird clicking noise at times that they could not figure out thus could never fix and the TV was just ok. Our biggest complaint is the customer service. If you want to purchase their service you will not have any trouble but everything is down hill from that phone call on.




- Colleen B.
C

Rating
The first time they were supposed to show up, they didn't. Someone was to call me back at my sister's to arrange another appointment, they didn't. They called me at home, but I was at my sister's house, as I told them I would be. While I was setting up the installation, I specifically asked if there were any additional charges, aside from taxes and state fees, and was told that the price they gave me, included everything. When the man was installing the service, I brought a modem with me to install, if there was going to be a rental charge on the modem. He checked on his cell phone and told me that the price I was quoted included the modem. Then the bill came (not to my address as originally ordered, but to my sister's) and I was charged an additional $10/month for the modem rental. When I called to ask about this additional charge, the first service person, told me that he would submit an expedited ticket to get this clarified and someone would call me back. He also said he was correcting the billing address as we spoke.They didn't call me back. Hours later, I called
Madison Cable Tv Providers Provider Name Locked
back and was told that the expedited ticket was void because the first guy sent it to the wrong department. I asked guy #2 if he could send it to the right department and instead was told that I had to pay the $10 rental every month and that the three people I spoke to when ordering the service and its installation had "misinformed" me. Eventually, he checked my next month's bill and told me that it would be the amount I was originally told it would be and it would be sent to my sister's address. I asked him to change the address to mine and, as we spoke, he allegedly corrected it. I expected that the next bill will be for any amount under the sun and will again be sent to my sister's address.
Madison Cable Tv Providers Provider Name Locked
will not be a long-term provider methinks.
- Elizabeth S.
C

Rating
My experience was extractable. They are the only company I can use. I didn’t have much choice. It’s difficult to get an appointment. The one thing I
Madison Cable Tv Providers Provider Name Locked
’t like is they’re local reps. When she goes through the 1-800 numbers for service, the local reps won’t assist you. They are carrying their name but she has issues. She represents
Madison Cable Tv Providers Provider Name Locked
but she can’t help me. They came when they said they were going to.
- Susan S.
C

Rating
I called yesterday to inquire about this increase, even though I had been told I would have the same promotional rate for 12 months. I was connected to the "Loyalty Department" and spoke to a representative who was not very polite and helpful. She kept interrupting me when I asked why the monthly rate had increased again. She said I am still getting the promotional rate, but that the basic rates had increased. She was not very willing to explain and I am wondering if the increase in rates is a deceptive way to gradually eliminate the promotional rate I thought I had! I was especially disappointed in the way the representative kept interrupting me and when I told her I might have to cancel my account with
Madison Cable Tv Providers Provider Name Locked
, she quickly said, "We can cancel it right now if you want!".
After being a long-term customer, I did not feel she was very willing to keep me as a customer or help me understand the billing changes. I do not want to deal with a company that makes frequent billing changes and is not polite and helpful to long-term customers.
- Jeanne W.
F

Rating
We live 100 mi from the nearest WalMart...so our TV is limited. We can use DirectTV or Dish. I chose Dish because we moved it here with us 3 years ago from
Madison Cable Tv Providers Provider Name Locked
(12 years there). We signed up because they had Fox News on the line up. Dish has chosen to take Fox off their lineup! We know it is Dish who is dragging their heals. I have given them another ultimatum that I will disconnect 2 weeks from 1/12/15 if they do not get Fox put back on and do not raise my rates! Dish service is better than Direct out here. We have enjoyed their service, but not lately. They did give me some credit for this "inconvenience" but that doesn't help.
- Gena R.
D

Rating
They charged me to install the cable box and modem myself! they told me on the phone that I could save money by doing it myself and lead me to beleive that meant free. when I called them on it they said that it was an activation charge . I was never told about . It just gets worse from there. Short story ... I cancelled and got Century Link . Better if not great experience.
- Blaney E.
D

Rating
Madison Cable Tv Providers Provider Name Locked
contacted me with an upgrade on my existing service, bundling up phone, cable and internet. They scheduled for the previous Sunday, but canceled on Saturday indicating that the service offered could not be done on a Sunday. We rescheduled for January 15, 2015 between 5-6pm. They were clear that they could come ahed of time, and that the appointment would be canceled if nobody took their call. They also indicated that they needed about 90 min of work. By 8:30 pm, nobody had appeared to do the work, and multiple calls to the office were answered by saying that they could not tell me when the technician would come. At 8:35pm, I canceled the order.
- ERICH G.
B

Rating
Madison Cable Tv Providers Provider Name Locked
recently changed hands and is a backward in billing
an eco-bill is the only billing available and checks are promptly discarded.
Apparently the bill sent me is for show
Madison Cable Tv Providers Provider Name Locked
decided to charge me for checks
Madison Cable Tv Providers Provider Name Locked
received and
were valid.
The is a 9.50 administrative fee for trying to pay the bill.
What ever happened to integrity!
Be sure you understand the services
Madison Cable Tv Providers Provider Name Locked
is charging or there will l be a problem
you will be clipped for bank services and administrative services.

- PATRICIA W.

All Cable Tv Providers in Madison, NJ

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ABCERT Technology Services

20 North Finley Avenue
Basking Ridge

AK Security Solutions

29720 Quinkert St

Alarm Tech Plus, Inc.

2424 Morgan Ave

Apple Communication LLC.

1953 John F. Kennedy Blvd.
Jersey City

Audio Resolutions

633 Wyckoff Avenue
Wyckoff

Audio Video Tek

340 Barbara Ter.

AV SETUP

541 Industrial Way West
Eatontown

Baby Bear Construction LLC

18 Macculloch Avenue
Morristown

Comcast Danbury

20 White St

Comcast East Brunswick

90 Lexington Avenue
East Brunswick

Comcast Elizabeth

1137 E Jersey St
Elizabeth

Comcast IRVINGTON

899-927 Rte 510
East Orange

Comcast Jersey City

2121 John F Kennedy Boulevard West
Jersey City

Comcast Jersey City

511-561 County Road 639
Jersey City

Comcast Jersey City

762 West Side Ave
Jersey City

Comcast Keasbey

140 Smith St
Keasbey

Comcast Littlerock

65-81 Washington St

Comcast Manahawkin

505 N Main St
Manahawkin

Comcast New York

77 Warren St

Comcast Newark

835 Broad St
Newark

Comcast Port Huron

2780 Beach Road
Adelphia

Comcast Pt Pleasant Boro

900 Burnt Tavern Rd
Point Pleasant Beach

Comcast Somerset

50 Randolph Road
Somerset

Comcast Somerset

Comcast Somerset
Somerset

Comcast South River

Appleby Avenue
South River

Comcast Tinton Falls

30 Park Rd # 1
Eatontown

Comcast Toms River

830 Route 37 W, Toms River, NJ
Toms River

Comcast Toms River

830 Route 37 W, Toms River, NJ
Toms River

Comcast West Orange

257 Prospect Avenue
West Orange

Comcast Woodbridge

800 Rahway Avenue
Woodbridge

Complete Specialized Installations

254 Bloomfield Ave
Caldwell

Consult Umbrella LLC

2268 43 street

DAVIDSON CO

74 PINE ST
Bogota

Directv Bridgeport

981-1211 Railroad Ave

Directv New York

60-88 Duane St

Directv Newark

791 Broad St
Newark

Directv Paterson

613 Main St
Paterson

Directv Paterson

247 21st Ave
Paterson

DISH NETWORK

469 State Route 17k Ste 4

Dish Network Bridgeport

981 Railroad Avenue

Dish Network Elizabeth

113 Madison Ave
Elizabeth

Dish Network Fairfield

2163-2279 Congress St

Dish Network Medford

16 Scouting Boulevard

Dish Network New York

165 Allen Street

Dish Network Paterson

160 Market St
Paterson

Dish Network Yonkers

3 Locust Hill Ave

Dish Satellite World Inc.

9607 Rockaway Blvd

DNZ Communications, LLC

142 Main Street
Bloomingdale

DR Communications

477 Sharrotts Rd

Evolution Electronics

1709 Route 35 North
Oakhurst

Expert TV Mounting

12 sunnydale
Brick

FlexKomUK

United Kingdom

Forever Electric

142 Conover Rd
Morganville

FullTec Consultants

Commonwealth Ave

Gandley Electrical LLC

304 West Moore Street
Hackettstown

Godwin Electric

304 Windsor Rd
Wood Ridge

Home Media Bliss

119 Alabama Ave
Paterson

Home Theater Crew

8-06 Campbell Rd
Fair Lawn

HomeBase Systems Inc

PO Box 305
Rumson

Hooked & Wired Up

2701 Waterbury Ave

House Systems

375 Greenwich St Lbby A

HT Install NJ

P.O. Box 479
Branchville

June General Contractor

403 2nd Ave
Asbury Park

NCYOM Technologies LLC

1767 Central Pk Ave

Nerd Alert

3207 Ice House Ct
Freehold

New Jersey Phone Fix LLC

930 Newark Ave
Jersey City

Regal Media Systems, LLC

15 Parkway Place
Parlin

Sach's Movers

810 W. 183rd , STE BC

SKAVE HOMES

4434 bedford ave

T&L Electric

26 Lenape Dr.
Montville

TecDsign LLC

91 Refy Ave
Ramsey

TEK Electric Company Inc

337 William Way
Wyckoff

The Phonemen

163-37 130 th Avenue

Theatermax

53 East Parsonage Way
Manalapan

Time Warner Cable Cliffside Park

354 Greenmount Ave
Cliffside Park

Time Warner Cable College

10915 14th Avenue

Time Warner Cable DeSoto

223 Dalton Drive

Time Warner Cable Far Rockaway

13-12 Beach Channel Dr

Time Warner Cable Mount Vernon

2 West Prospect Avenue

Time Warner Cable Mount Vernon

701 North Macquesten Parkway

Union Hill Electric Co Inc

10 Aerie Wynde Dr
Denville

Verizon

556 Route 17
North Paramus

Verizon Fios Avenel

1030 Saint Georges Ave
Avenel

Verizon Fios Bayside

21501 42nd Avenue

Verizon Fios Bedminster

180 Washington Valley Road
Bedminster

Verizon Fios Bedminster

180 Washington Valley Road
Bedminster

Verizon Fios Blairstown

14 Bridge Street
Blairstown

Verizon Fios Branchburg

51 Chubb Way
Somerville

Verizon Fios Brick

550 New Jersey 70
Brick

Verizon Fios Bronx

1546 Crosby Avenue

Verizon Fios Bronx

1541 Bronx River Avenue

Verizon Fios Brooklyn

946 Kings Hwy # 2

Verizon Fios East Hanover

290 State Route 10
East Hanover

Verizon Fios Edison

1117 Inman Avenue
Edison

Verizon Fios Elizabeth

1122 Elizabeth Ave

Verizon Fios Farmingdale

95 Fulton St # B

Verizon Fios Farmingdale

39 Allen Boulevard

Verizon Fios Flushing

13527 Roosevelt Avenue

Verizon Fios Freehold

329 West Main Street
Freehold

Verizon Fios Freehold

3710 Rte 9 S #1215
Freehold

Verizon Fios Great Neck

69 Middle Neck Road

Verizon Fios Great Neck

212-230 Middle Neck Rd

Verizon Fios Greenwich

127 West Elm Street

Verizon Fios Harrison

261 Halstead Avenue

Verizon Fios Holbrook

1130 Lincoln Avenue

Verizon Fios Islandia

1800 Veterans Hwy

Verizon Fios Jersey City

741 West Side Ave
Jersey City

Verizon Fios Mahwah

117 Franklin Tpke # 20
Mahwah

Verizon Fios Massapequa

942 North Broadway

Verizon Fios Mastic

177 Madison Street

Verizon Fios Mastic

177 Madison Street

Verizon Fios Melville

48 South Service Road # 115

Verizon Fios Mineola

60 Herricks Road

Verizon Fios Monroe

133 Spring Street

Verizon Fios New Windsor

1610 State Route 94

Verizon Fios New York

110 Chambers St

Verizon Fios Newark

776 Broad St
Newark

Verizon Fios Paterson

79-101 Market St
Paterson

Verizon Fios Riverhead

1065 County Road 58

Verizon Fios Riverside

1269 East Putnam Avenue

Verizon Fios Rockaway Plz

321 Mount Hope Ave
Rockaway

Verizon Fios Scarsdale

737 White Plains Road

Verizon Fios Seaford

3484 Merrick Road

Verizon Fios Smithtown

81 East Main Street

Verizon Fios Springfield

11 Dundar Rd # 104
Springfield

Verizon Fios Staten Island

3250 Richmond Avenue

Verizon Fios White Plains

1113 Westchester Avenue

Verizon Fios Yonkers

51-111 Riverdale Ave

VP Technology

125 Storer ave

Wanderlogic, Inc.

37 Main Street
Sparta

Wavelength Audio Video

30 Olcott Square
Bernardsville

Wire It On

408 Almar Court
Northvale

Wired OnSite Inc.

264 Kell Avenue

Xtreme HD

1 Deerpath Ln
Columbus

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