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The final product looks amazing and we are completely satisfied with the work.
I know have to get this entire overlay ground off and redone.
He also dripped some of the dark brown stain on my almond color aluminum trim when he was trying to fix the grout spots mentioned earlier. The stain will not come off.
He had me write the final check before the job was completely finished and that was my big mistake. I would never have given him the final payment once I saw what the final product looked like. When I complained to him about these various issues at the time, he was very rude to me outside (my neighbor actually asked me about it the next day) and said he was not coming back and wasting $50 in gas one way to fix these spots (he later denied that he said this). After I called him back the next day, he did say he would come back and try to fix these spots. I tried to work with him but there were just too many issues and his idea of fixing the spots was not going to be to my satisfaction since he basically just was trying to cover them with stain. Also, the colors of the stain look terrible and I asked him if he could at least paint over them with a better color but he was just going to get paint from the local paint store and paint over it. This was not going to be acceptable. His workers were smoking on the job, left cigarette butts on the road by my front lawn, one of them literally smoked a cigarette over the porch while he was working on it and ashes dropped onto it! They also completely missed filling in two grout lines which I had to point out were not done. I can provide photos of every issue I am referring to.
If confidence and peace of mind in quality & timeliness is at the top of your list, we recommend goal. He thoroughly explained the process, presented options and made recommendations to best meet our needs. We were extremely pleased with the excellent communication and professionalism throughout the entire project.
stamped concrete. When the snow finally melted this spring (March 2014) I found that there were hundreds of small chips in the surface. I called schedule had been delayed by the late thaw and wet weather, and would probably not start until some time in May. After I called a second time in June,
As August 1 approached, four months later, and I’d not heard from anyone at
were not intending to do the repair work they had promised me. I contacted another installer who had done work for a neighbor and since he did not do repairs he referred me to
Inc. The day after our conversation he came and assessed the damages. He called the chipping “spawling” and, in his opinion, it had to do with the way the Increte Concrete System works: that is, the color is put on top of the concrete. He explained that with the freezing and thawing of the particularly harsh winter of 2013-2014 moisture apparently got under the color
method is to integrate the color in the concrete.
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