Brookside Mattress Discounters

in Brookside, NJ

Brookside Mattress Buying Articles

Mattress Buying reviews in Brookside


I was in the
Brookside Mattress Discounters Provider Name Locked
for a latex mattress and found this place through an online
Brookside Mattress Discounters Provider Name Locked
(not many places around here that sell latex). I liked that they are locally/family-owned and the mattresses are made onsite.
Their prices are not the lowest around, but they do have a quality product and you pay for what you get (not inflated dept store and brand name prices).
I'm very picky and had a difficult time determining the right mattress for my needs. The owner,
Brookside Mattress Discounters Provider Name Locked
, and her staff were so patient and accommodating; it was very impressive and I appreciated all they did for me. A department or franchise mattress store would not have given me the same service and flexibility, I'm sure.
I highly recommend you check them out if you need a mattress (they have many kinds). The have a small showroom, but I believe everything they offer is there. They also make custom mattresses for boats, adjustable beds, etc. They are close to Ellenton outlet mall. They have a customer-friendly exchange policy.

- Michele H.

I visited the
Brookside Mattress Discounters Provider Name Locked
in the
Brookside Mattress Discounters Provider Name Locked
Square shopping center. When my wife and I walked in we were helped by
Brookside Mattress Discounters Provider Name Locked
S. She spent a good deal of time explaining the differences in mattresses and encouraged us to try each mattress out until we found one that was just right for us. There was absolutely no pressure to make a purchase and to my surprise she did not lead us directly to the most expensive mattresses in the store. We got a great bed at a great price and enjoyed the shopping experience. I would definitely encourage anyone looking for a mattress to visit this store.
- Alan T.

Warning, LOTS of
Brookside Mattress Discounters Provider Name Locked
costs here. Our couch and love seat measured a little bit over their terms and it ended up costing us $60 on top of the $99 we already paid. They also tried to charge us a "travel" fee but I looked up the zip code that they said had to be within 15 miles and we were only 10 miles away.
They also charged for cleaning the back cushions of the couch. The ad said "loose pillows" were extra but I figured that meant if we had throw pillows, not the actual cushions that make up the couch. I asked the guy, "So if these pillows were sewn onto the couch they wouldn't be extra?" and he said no. I almost got out my needle and thread!
I felt bad for the workers, it wasn't their fault, and they clearly get this a lot. They tried to make up for it by using a deodorizer but it just
Brookside Mattress Discounters Provider Name Locked
! I had to have the windows open for weeks, and the smell is still not gone. It smells like a
Brookside Mattress Discounters Provider Name Locked
of cheap perfume was spilled on the sofas.
This ad needs to be more clear, I felt ripped off.
- Wendy R.

Our experience with
Brookside Mattress Discounters Provider Name Locked
Brookside Mattress Discounters Provider Name Locked
was fantastic when we made our initial purchase and again two years later when we returned unhappy with the way that inner-spring mattress was holding up. Why return to
Brookside Mattress Discounters Provider Name Locked
? Excellent Customer service. Here's how the second time around went:
Have you ever made a purchase you felt great about and slowly over time, you came to loath the very product you though you loved? That is the box-spring mattress we purchased two years ago from
Brookside Mattress Discounters Provider Name Locked
. We thought, wow, only two years in and this mattress sucks! We were a little bit upset about the quality but willing to learn from our poor choice in product and went BACK to
Brookside Mattress Discounters Provider Name Locked
to make a better choice.
Brookside Mattress Discounters Provider Name Locked
wasn't happy to see me back so soon. In fact, I think the question she asked was: "You need to replace the SAME mattress I JUST sold you?!"
She wasn't having it.
Brookside Mattress Discounters Provider Name Locked
Brookside Mattress Discounters Provider Name Locked
worked with us to not only find a mattress we loved but to return our crappy little mattress to the manufacturer under warranty for FULL credit towards our new purchase! The product we first purchased was an exception and i would not warn anyone away from that particular brand or style but this time we chose a latex mattress instead of another innerspring mattress. It was nice to walk into a business and have the staff listen to our frustrations and respond: "you know, you're probably right and here is how we can fix it!"
We LOVE our new latex mattress! I am pleased I went BACK to
Brookside Mattress Discounters Provider Name Locked
-- their service continued to amaze even in the face of a less than happy customer. We may not have chosen the right mattress the first time but we chose the right mattress store.
[FYI: It also helps when you are not a jerk of a customer so don't be a jerk. I'm sure they can handle jerks too but my happy experience came easy because I was polite not because I screamed, whined and badgered my way into a better deal. I'm just say'n...]
Thank you
Brookside Mattress Discounters Provider Name Locked
Brookside Mattress Discounters Provider Name Locked
for helping us find a better mattress!

- Roland B.

Our son was a premie and never sleeps well unless he sleeps with us. He gets regular nose bleeds. They leaked right through the protector pad. When the protector leaked I called the store within 5 days and asked what I should do. I thought I should call the protector company but the sales woman we worked with said to call her if we had "any problems", so I did.
The store employee that sold us the set told me "she would contact the company for us". I pursued this with her for awhile,
probably about a year and finally gave up. For the record the mattress warranty specifies "no cleaning fluids are to be used".
By mid 2014 the mattress had a high lump in the center and both sides sagged very badly. I frequently roll right off the bed. We reported the issue to
Brookside Mattress Discounters Provider Name Locked
Brookside Mattress Discounters Provider Name Locked
, the place of purchase. Mattress Marshals came and inspected the mattress. The woman that came told me the mattress had failed and had over 1 1/2" of sag and should be replaced.
I got a poorly copied form letter (black toner streaks all over page) that looked like it was copied many, many times, denying our claim because of the stains. The letter didn't even have a name at the bottom or a number to contact them.
On 8/16/2014 I called the store in
Brookside Mattress Discounters Provider Name Locked
and found they had no manager. I was told to contact
Brookside Mattress Discounters Provider Name Locked
in Glenmont, NY. He said he would look into cases where the Comfort Care protector pads failed and would call me back on Monday 8/18/2014 and update me. He also told me to try Mr. Clean Magic Eraser on the stains. This did nothing.
I hadn't received a call by 8/29/2014 so I called the Glenmont store again.
Brookside Mattress Discounters Provider Name Locked
was in Syracuse but the employee said he would contact him and have him call me that day. I received a call from
Brookside Mattress Discounters Provider Name Locked
Bell, Director of Customer Service Relations in
Syracuse. (Isn't Customer Service supposed to be nice and help you?).
Brookside Mattress Discounters Provider Name Locked
started off by being mean, nasty, insulting and unprofessional. We spoke for 5 to 10 minutes and I got so frustrated I hung up.
He did mail a copy of the Mattress Marshals report to me. I don't know if Mattress Marshals lied to me, or
Brookside Mattress Discounters Provider Name Locked
altered the report, but now it shows the mattress only sags 1 1/4".
I am pursuing having a local television station's Consumer Reporter interview us so they can show how companies like
Brookside Mattress Discounters Provider Name Locked
and mattress manufacturers treat consumers.
I am also going to tell everyone I know, whether they are looking for a mattress now or in the future NOT to go to
Brookside Mattress Discounters Provider Name Locked
because of the way they treat people AFTER they spend their money their.

- Andrew B.

The salesman at the 13111 San
Brookside Mattress Discounters Provider Name Locked
location showed us the various types of mattresses then let us take as much time as we needed to try them out. No hard sell, just answered our questions then got out of the way. They could have delivered the same day but we were getting new bedroom set so we scheduled delivery foe later in the week. The delivery was on time and went smoothly. Once we started to use the bed we realized the new bed was taller than the old one which made it hard to get in and out of bed with the tall pillow to mattress. You literally had to boost yourself into bed and it felt like you were falling when getting out. The next day I called the store and inquired about a low profile foundation. It had to be ordered but was delivered and switched out in less than a week - they only charged a restocking fee. I will definitely go back to Factory a Mattress!
- Janice A.

based on end result, their furniture is amazing! but they really need to tighten up their company. we waited 4 months for our chairs, the table we wanted was discontinued (luckily I called up the LA store and they had one left but getting it shipped was a headache as yopu have to purchase from your nearest store and then gave me a really high shipping quote, then a different girl gave a much better price) they then forgot some of our stuff in the delivery, but then found out its backordered too. In short, their stuff is amazing, and customer service really depends on which rep you happen to fall on which I guess is true for most businesses.
- Bracha E.
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All Mattress Discounters in Brookside, NJ

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

3 M Furniture

5018 Avenue I
Brooklyn, NY

A&B Carpet & Rug Cleaning Inc.

932 Ditmas Avenue
Brooklyn, NY

AB Rug Cleaning

10 Hanover Square
New York, NY

alexander junk removal

41 1st street
Dover, nj


Newark, NJ

Area Rug Cleaner Queens

Serving Queens
East Elmhurst, NY

Area Rug Cleaning Staten Island

Serving Your Area 10309
Staten Island, NY


13008 244TH ST
Rosedale, NY

AUI Services

PO Box 780186
Maspeth, NY

Barry's Appliance & TV

565 Union Ave
Bridgewater, NJ

Bedding Shoppe

811 Rte 46
Parsippany, NJ

Broadway Carpet NY

932 Ditmas Avenue
Brooklyn, NY


Serving Your Area
Brooklyn, NY

Carpet Cleaner Nassau

Serving Your Area 11003
Elmont, NY

Carpet Cleaning Merrick NY

8 Merrick Ave
Merrick, NY

Carpet Cleaning North Hempstead

475 Port Washington Blvd
Port Washington, NY


615 E Henry St
Linden, NJ

Certified Court Reporting,Inc.

1600 Calebs Path ext
Hauppauge, ny

Clifton Carpet Cleaning

1033 Clifton Ave
Clifton, NJ

Coleman Furniture

333 Washington Ave
Cedarhurst, NY

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN


New York, NY

Elite Restaurant Equipment

153 21st St
Brooklyn, NY

Fabulous Flooring & Kitchens

2052A State Route 27
Edison, NJ


United Kingdom
New York, NY

Furniture ConnXion

721 Boulevard
Kenilworth, NJ


5801 Sunrise Hwy
Holbrook, NY


4461 ROUTE 9 N
Howell, NJ

Homeclick LLC

777 New Durham Rd
Edison, NJ


Elizabeth, NJ


Danbury, CT


366 Atlantic Ave
Brooklyn, NY

Maxi Moving Inc.

186 Highlawn Avenue
Brooklyn, NY

Metro 1 Carpet and Floors

1071 Hudson St
Union, NJ

Mint Appliances LLC

Nagle Ave.
New York City, NY


PO Box 341068
Brooklyn, NY

Movers Not Shakers

24 9th St
Brooklyn, NY

Mr Green Carpet Care

1214 Bergen Ave
Brooklyn, NY

Murphy Bed Company

42 Central Ave
Farmingdale, NY

NDC Furniture Store

37 Broadway
Newark, NJ

New York Carpet Cleaning, Inc.

244 5th Ave
New York, NY

NY Mold Testing & Removal services

59-40 Queens Blvd
Woodside, NY

NYC Carpet Cleaners

440 W 41st St
New York, NY


Massapequa, NY

Open Your Eyes Bedding

Great Neck, NY

Rug Cleaner Staten Island

Serving Your Area 10314
Staten Island, NY

S & S Exquisite Dzynes

11718 125th St
South Ozone Park, NY

Savoir Beds

28 Wooster Street
New York, NY


1701 Sunrise Hwy
Bay Shore, NY

Sleep Island

533 Washington Street
Hoboken, NJ

Sleepworks Mattresses & Furniture

5068 Sunrise Hwy
Massapequa Park, NY


346 ROUTE 202
Somers, NY

Staten Island Carpet Cleaner

Serving Your Area 10306
Staten Island, NY


Brooklyn, NY


Hackensack, NJ

We Steam It

29 Walker Ave
Deptford, NJ


8209 Ruxton Crossing Court
Towson, MD

57 Tioga Dr
Howell, NJ


29 Tiffany Pl
Brooklyn, NY

74 Hickory Rd
Port Washington, NY
Brookside Zip Codes

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