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You will have to find out what your model costs new - looks like they run from about $400 to 1700 depending on size. IF yours is at the lower end, might be just as cheap to replace it, with parts and labor. If not low end, then repair probably works. Typical pricing of components that might have gone out - switch $80, timer/control unit $130, heating element $100 (probably most likely to have failed) - so if only one of these went out, figuring $100-200 labor, probably cheaper to fix it. I would contact your dealer for a better idea.
BTW - here is a Saunatec instruction on maintenance on the heating element and rocks, failure to follow can shorten heating element life, if that is what went out (and probably the simplest to replace) -
Todd's Home Services
Pool Cleaning reviews in Somersworth
) Warranties and Waivers. When the job was bid they said the epoxy coating carried a ten-year warranty. To this day we do not have a written warranty. I suggest you get a written warranty before you give them a deposit. After we had given them thousands of dollars in deposit money and the pool was drained, they called us to say the epoxy was warranted for the fiberglass pool walls, but because our pool had a concrete bottom we would have to sign a warranty waiver before they would continue. When I saw the waiver it was for the entire pool, and I had to have them change the waiver to apply to the concrete floor only. After the job, they would not furnish a written warranty for the fiberglass. This seemed unusual so I contacted the Aquaguard company. On their web page they state the epoxy coating can be applied over concrete surfaces. I told them about my experience, and asked for a copy of their product guarantee which they did not provide. They said the job was warranted by the applicator and not them. We have no written warranty to this day.
Words of advice if you’re planning to use
) Pay for the materials after the job and pay only for what is used. We paid up front for what they measured and ordered, and we ended up with an additional 112 coping pavers. They assumed no responsibility for over ordering and would not take them back. Neither would their supplier.
) Expect them not to know much about filter equipment and pumps. We have a DE filter that needs to be backwashed regularly. I thought that when they drained the pool, they would do it by running the water out through the backwash valve on the filter. They did not. I found that they skipped this step about a week after they started, and this is what the filter looked like when I opened to clean it. Those filter grids should be white. Instead they are caked with the dirt filtered out of the water.
I did clean it so that our newly painted pool would not start out with a filter full of dirt.
See Photo of filter
Our pool is nine feet deep in the deepest part. After it was drained and the bottom drain plug removed, ground water would seep in and had to be constantly pumped to keep the bottom dry. I came home from work one day to find what
See Pump Photo
Those brown blocks on either side are two of our leftover pavers they used to block up the pump and keep it working. That's a large PVC suction line coming out of the pump and reduced down to garden hose size, and that's a garden hose leading from the pump to our pool drain. Not only is our electric and well water being supplied to the pump, the red garden hose on the left that we use on the deck is connected to the pump suction. Expect these guys to use whatever you leave out for them including patio chairs, etc...
) Get ready for unexpected expenses. When we got close to the day the pool was to be filled
Just be sure you ask what the scope of work is and what is included and agree to a price before you sign the contract. This is from the start of draining to the completion of filling. By the way, this is what it looks like when
See Ladder Photo
) Ask about the durability of the epoxy and if there are any special water chemistry requirements and if you can use your pool cleaner. At the end of the job they gave us a long sheet of information about water chemistry and how any damage from poor water chemistry was not covered under the warranty. I guess since we never got a warranty this is not a big concern for us.
We paid the premium price of $16,800 for this job, about what I have seen for smaller new complete pools. It was an expensive lesson. Please learn from our experience and be proactive with whatever company does the work.
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