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"I purchased an Angie's List big deal for a chimney cap. Unfortunately the size and shape of the flues did not allow it. They were able to remedy situation for an additional cost.

-CAROL H.

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"I developed a leak in my first floor ceiling. I was afraid it was from a recent siding installation.
found the problem was chimney flashing." Honest, dependable, and reasonably priced. I will use again.

-Bill D.

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Local Articles in Salem

How to Avoid Chimney Repair Scams

Scams lure homeowners via solicitations, door-to-door sales pitches and ads offering too-good-to-be-true prices.

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Chimneys

If you have a wood-burning fireplace, be sure to have it cleaned and inspected regularly to reduce the risk of fire. But be careful who you hire because chimney-repair scams are common.

Parts of your chimney
Chimney Repair

Here are the basic components of a chimney. Be sure to ask your contractor for details about any special consideration in your chimney's setup.

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

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Chimney Repair

Being aware of these chimney maintenance items can help prolong the life of your home's chimney.

Regular inspections and chimney cleanings can help prevent costly repairs and dangerous creosote buildup. (Photo courtesy of Angie's List member Alexander B. of Summit, N.J.)
Fireplaces, Chimney Repair, Chimney Sweep

Industry experts recommend an annual inspection and cleaning as needed, generally every year or two depending on how much use the fireplace gets.

Angie's Answers

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Most all professional chimney sweeps now utilize the National Fire Protection  211 Standard for chimneys, fireplaces , Vents and solid fuel-burning appliances for chimney inspections, which determines when and whether he has to access the roof.

There are 3 levels of inspection  The most commonly performed are Level 1 and level 2  are listed:

Level 1            Done as Annual Inspection

                      Routine cleaning of the flue

                      Direct replacement of a similar appliance

Level 1 inspection is recommended for a chimney under continued service under the same conditions with the continued use of the same appliance.

IN A Level 1 inspection, your chimney service tech should examine the *READILY ACCESSIBLE portions of the appliance and the chimney connection. HE will be looking for basic Soundness of the chimney structure and flue as well as the basic appliance installations and connections. HE will also Verify that  the chimney is free of obstruction and combustible deposits.

* Readily accessible Means that no special equipment is required to gain such access, ie.Ladder

 

LEVEL 2            Upon sale or transfer of a property

                       After an operating malfunction or an external event is likely to have caused damage to the chimney

                        Addition or removal of one or more connected appliances, or the replacement of an appliance withone of a different type, a different input rting or a different efficiency.

                        Prior to relining or replacement of the flue lining

 

Level 2 insp. are required when any changes are made to the system. Changes can include a change of Fuel Type, changes in shape or material in the flue,Replacement or addition of an appliance of a disimilar type, input rating or efficiency. Building fires, chimney fire or other seismic events as well as weather events or obvious construction defects would be indicators that a level 2 is warranted.

 

Level 2 includes everything in a level 1 PLUS the *Accessible portions of the chimney exterior and interior including attic, crawl spaces and basements. it addresses proper clearances from combustible in accessible locations.There are no speciality tools required to open or access doors, panels, or coverings during a level 2 insp.  The level 2  insp should also include the visual inspection by video scanning equipment or by other means in order to examine the internaql surfaces and joints of all the flue liners inside the chimney structure. No removal or demolition or any permrnantely attached portions of the chimney or building structure or finish shall be required in a level 2 insp.

*ACCESSIBLE means if you can get to it with special equipment do it but you dont have to take apart anything for said access. Use of ladders and cameras just no demolition.

 

LEVEL 3  SEE NFPA 211 STANDARD FOR DETAILS

 

***THE REAL ANSWER to this question lies with the accessibility of the top of the chimney and roof type.  Most professional sweeps want to examine up close the top of the chimney for cracked masonry crowns , which is very common, Flashing issues, top view down flue, and for prefab chimneys to insp the condition of the Chase cover and cap.

Note that the use of a special tool (ladder) to gain access to the chimney is under a level 2 inspection, which can be additional costs since it is a much more thorough inspection.

It is possible to sweep and do a level 1 insp. without accessing the roof. 

 

Also most professional sweeps have equipment that allows us to sweep the chimney with a rotary system that is operated from inside at the fireplace opening and achieve a much better cleaning than pushing brushes down from the top and without getting on the roof. We also video scan the flue from the hearth so the homeowner can be a part of that inspection or "chimney-oscopy". They see the live action of the top of the chimney and conditions that exist inside their system so when they get their report they know they are not some stock pics that could be used to sell repairs but the actual pics of the conditions they viewed in their system. And we do not have to access the roof.

If the chimney access requires multiple ladders or is a "brush with death", there could be extra cost, and the sweep would make an onsite decision regarding the ability to safely reach the top of the chimney or have to use a lesser option of binoculars or rely on experience to determine whats going on up top based on visible symptoms,  if access is too dangerous or not possible.

 

So don't discount a sweeps knowledge or ability on whether he gets on the roof or not. Check him out on referral sites , company web site, credentials, training and experience. Get referals and check on liability insurance and you should be able to find a sweep that can meet your need. If you are in North Carolina check us out at ClassicChimney.com. For the last 25 years we have been sweeping and inspecting chimneys, certified formerly by the CSIA for 15 years and current member of the NC Guild. give us a call  9197822879

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Chimney Repair reviews in Salem

A

Rating
We called
Salem Chimney Repair Services Provider Name Locked
because another provider who I wont name here had inspected our chimney and told us it needed major repairs, including a new liner and several other items, and the cost estimate was almost $6,000. Something just didn't feel right - we have our chimney cleaned every couple of years and we don't use it a whole lot and no one ever mentioned any problems whatsoever and now all of the sudden we need a new liner? - so we called several other providers. Unfortunately all three providers I spoke to told us this is a common 'scam' in our area.
Salem Chimney Repair Services Provider Name Locked
seemed the most knowledgable, so we had him come out and do an inspection.
Salem Chimney Repair Services Provider Name Locked
did a thorough evaluation and was very good at explaining everything he was doing and the things he was looking for and actually had me look along side him and pointed things out to me inside the chimney, what was good and what needed repair. He told us there was no need for a new liner at all, all that was required was a few minor repairs to reseal the firebox which he did right then and there. Total cost was only a few hundred dollars for the inspection and repairs and the piece of mind. He did say that while the liner was fine, the exterior cap actually needed repair and recommended sealing the exterior brick afterwards to preserve and extend the life of the chimney. We did have him come back and do that work as well; he came the day he said he would and performed the work and sent us before and after pictures. All in all
Salem Chimney Repair Services Provider Name Locked
was very professional and seems very fair and honest. He is also quite a unique and likeable personality, he had a number of funny stories and just really seems to enjoy his job, people, and life in general. He was a pleasant surprise all around.
- Mark B.
C

Rating
Our salesperson quit shortly after the sale, but information was not thorough. Installation went fairly smooth, but the chimney they left was hideous with pipes of various lengths sticking out a stone chimney.
- Nick S.
A

Rating
Great work, courteous and responsive to questions. I like these two guys, no attitude and ready to work for you. I highlty recommend them.
- walter P.
A

Rating
Very well. The team was on time, polite and professional, getting right to work. After showing me the pictures he took of our chimney it is clear we will be helping ourselves by the additional work.
- Michael and Cheryl L.
F

Rating
Aftter several days, we did not receive an estimate. We called him 3 times over a 1week period and left messages asking him to send us an estimate. We got no replies. We were very disappointed in the non-responsiveness as he had come recommended by a friend.
- Virginia R.
A

Rating
From the estimate to the job completion, the job was handled professionally and on time. The job site was left clean.
Salem Chimney Repair Services Provider Name Locked
called us back when we werer looking for estimates (unlike many others...) and worked with us on the price to get us exactly what we needed and wanted.
- Virginia R.
A

Rating
Provider was prompt and completed the job quickly and professionally. Were careful and took a number of steps to leave the home clean upon completion of job.
- Saul D.
B

Rating
seemed a bit pricey for the 20-30 minutes of actual work performed. This is our first gas fireplace so wanted to get it checked out by a professional.
- Steve S.

Chimney Repair Services in Salem, NH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

All Under One Roof

30 Temple Dr

Arone Exteriors

18 Mt. Vernon Dr.
Pelham

Artisan Masonry LLC

18 Newton Junction Rd.
Kingston

BAKER BRICK & BLOCK WORK

40 CENTRE ST.
Concord

D R Custom Masonry

5 Cutler Rd
Hudson

Daigle Masonry

101 Mammoth rd
Londonderry

Demers Chimney Sweeps

877 st. johnsbury rd
Littleton

Dwight & Sons Contracting

310 E Conway Rd
Center Conway

FIRESIDE SWEEPS LLC

15 WHITTIER DR
Fremont

Gary Gilbert Masonry (GWG Masonry)

264 shaker road
Belmont

Gpconstruction

Tallant Rd
Merrimack

Home Innovations Corp

10 Nicole Dr
Sandown

Hoyt Masonry LLC

PO Box 1136
Raymond

J M Stanton Contracting LLC

94 New Boston Rd
Kingston

J&C Chimney and Masonry LLC

39 Birch Hill Rd
Brookline

Jim Sullivan Masonry

3 Morningside Ct
Salem

JLCC Contracting of Londonderry

72 west road
Londonderry

Lane Roofing

24 Alyssa Drive
Derry

Langella & Son Masonry

Center Tuftonboro

SAF Fire N' Stone LLC

539 Laconia Rd
Tilton

Scaranari construction

12a hummingbird lane
Laconia

Sentry Roofing NH

280 Stark Hwy S
Dunbarton

Team Engineering

67 N Mast St
Goffstown

Team Handyman LLC

4 Birch Road
Newton

The Heat Is On

6 Intervale Dr
Hillsborough

The Lucky Chimney Sweeps

76 Phillips Pond Dr
Sandown

The Seacoast Sweep

41 Bald Hill Rd
Newmarket

United Remodeling

PO Box 35466

Veteran Chimney & Stove Shop

557 Daniel Webster Highway
Merrimack

Victorian Enterprises LLC

523 Unit #3 Route 125
Fremont

White Mountain Stove Shop

137 Main St
Conway

Wolfeboro Masonry

17 Winterhaven Road
Wolfeboro

Woodmans Forge and Fireplace

579 Pine River Pond Rd
East Wakefield

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