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Madison Home Remodeling Articles
before they left every day, they would tell me what they did and what to expect the next day. I really can't say enough about the quality of their work. And besides that, they are just the nicest guys. Every person we came in contact with through this process was professional and trustworthy.
They were on time and introduced themselves and identified the company they worked for and what they were there to do.
They explained everything to me,asked if I had any questions.
They were professional,respectfully of property and took great care in their work and they all worked together.
They did such a great job, I love my windows.
They went over all the instructions,care and cleaning, and told me to call if I had any problems or questions.
Buy the way my neighbor came over to talk to the representative and after they were done she came back over to look at my windows.
She told me that she had set up an appointment with them tomorrow.
Love my windows
There were two insurance estimate reports, the one from the adjustor and the additional from . I had a breakdown of costs from the first report, but never from
I had asked for the additional report from the ODSC PM who was active on my project, and he didn't respond. I even held work for a week and still I did not receive the info. I wanted the breakdown so I could see what I could do with the money in order to change a few things. My husband and I do have money set aside for renovations and we were going to add it to the insurance repairs in order to save money. We were told that if we did the changes now it would be less expensive.
I asked for the costs of the cabinets, I got nothing.
I reviewed the ideas about the Wet Bar in the basement I had with the PM and even
I then complained to the adjustor and the senior PM and I thought it would get better. I was wrong. When I asked a third time for information and costs, I got a jumble of numbers from a phone-sent email. That is totally unprofessional and when I called him out on it, I was given the excuse that he is new. Well then, it is ODSC's responsibility to train him before going out into the workforce, or have him shadow a more senior PM. My suggestions went unheard.
The final straw was when I asked the PM for the measurements of the sink so I could go pick one out. I told him that I would go and purchase it once he gave me the digits. Instead, he went out and bought a sink and told me that he was sorry that he misunderstood. Please note that I spoke to him, I texted him and sent an email to him that I would I purchase a sink. I was tired of the drama and fired him when he tried to once again excuse himself from his mistakes. That was a Thursday. His boss wanted me to think about it over the weekend and said how they were so surprised I was upset when they have never been fired from a job and couldn't understand why I would be so drastic.
On Friday I received an email from the senior PM that they would not be coming back to my home or completing the project. This is probably to ensure that they don't lie when they tell customers and potential customers that they have never been fired from a job. Instead they fired me. They even left the sink I didn't order at my home and when I called and emailed twice about when they would come and get it, they told me the second time that I could have the sink at no charge, but no one was coming from their company to my home, as if I bite or something.
He was very charismatic in the beginning, but then quickly stopped showing up to work. Long story short, it is now the end of September, the job has not been finished, he doesn't return phone calls or show up to work and has basically completely scammed us.
I should have known when a stranger on the street saw his sign on my house back in June and said "He stole 14K from us! don't hire him!" but at that point I had already started paying him and just tried to be nice so he would finish and leave.
He is unreliable, untrustworthy (he lost our key! and then claimed he didn't, but still doesn;t have it? He is ridiculously sketchy), a liar, never shows up to work, has a hodge-podge crew that he hires and fires on a regular basis so you never know who will be showing up to you house (when someone does at all). I would say they came to work about an average of 1-2 times a month since June.
The work itself is shoddy. The paint is already peeling! It is not cleanly done, the locks were never put on the shutters, the shutters don't close right, the stain is drippy and messy, and he lost our mailbox slot cover.
Whatever you do, do not hire this man.
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