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Keene Home Building Articles
From the moment we walked into their model home, they were welcoming, answered any questions without trouble. They were happy to take us around other homes & properties. We had found a property, which they did not own but the property for our family.
We had the opportunity to customize one of their established floor plans (to better suit our family's needs).
The home building experience was smooth; the contractors who work along with
I would highly recommend the
Maintenance and Restoration, LLC.,
I was going to list a long litany of
problems with this contractor, but decided to state that that would be too much
to put the reader through. This guy needs to be off the street, his
license and accreditation with the Better Business Bureau. He's good as schmoozing and giving a reasonable initial price in order to get a contract. The work quality
problems were bad enough but his behavior toward me and my wife went beyond the
materials not agreed upon. It went into the realm of bullying, outright lying
and deciding to show up at our doorstep after we informed him that such
behavior would be construed as intimidation/harassment and the police might be called.
After informing him of this he decided to
come out anyway, emailing me that his electrical contractor will get the remaining
work done without charge. His electrical contractor owned him one. His
electrical contractor called and concurring. Being that the electrical contractor was a separate company with pretty good ratings I okay-ed
the check from our mailbox but felt it wasn't safe to be at home when he
dropped by. We left home for safety reasons and had a neighbor inform us when
fixes of his shoddy workmanship, saying it was work outside of the contract.
He already has one lawsuit against him
for work not completed. The lawyer says the homeowner experienced the same kind
of behavior but they were only going to pursue the money / work not done end of
he may very well have a second lawsuit.
Summary: This guy is a bully, has no
boundaries and should
The house is nice and we love our place, however make sure if you have them build your house that you go check on it daily if possible.
I could go on for days but here are the highlights:
BAIT & SWITCH -
Everything Had to be done TWICE - Since
Electrician NOT LICENSED!! - Permits have electrician's license who never stepped foot in the house but
Plumbing cost 50% more than budget - Gas lines run to wrong location ($3000 to correct), PSEG not contacted about job causing 2 month delay in project, brand new bathroom leaks into ceiling below, toilet in wrong location, Existing Floor drain in basement removed, sink handles turn in wrong direction, gas lines above ceilings left loose/movable, ice maker line not run in brand new kitchen (had to use retrofit kit),
HVAC - FAKE VENTS! Ceilings were closed in the basement before ducts were run. Vents were cut in but not attached to anything. Really, I have pictures if you want proof. In another brand new room, all the walls and ceiling were closed with no vents at all so instead of having air distributed, it is all come out of one side wall.
Carpenter didn't own a level - Solid wood doors thrown away and replaced with cheap Home Depot doors that don't fit (
Radiant Floors don't WORK - Temperature sensors not installed under floor so thermostat/heaters do not work
Tilework is a DISASTER - Overall terrible work that you have to see to believe. I'll post pictures, tiles cracking before move in, floor separating, mis-measured tiles, cuts not straight, wrong grout color.
WRONG Materials/Supplies/Equipment -
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
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