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A
"The technician,
, was very professional and informative. He was direct and honest with me, which I really appreciated, and gave me tips" on things to keep an eye on (I am a first time home buyer). He was most certainly on top of his game and hustled. As a fellow tradesman I must say he impressed me, definitely worth his weight! You have a valuable asset of an employee! Thank you guys for a great first time experience and I will be calling again for future HVAC needs, as well as recommend your company to others in need!

-Daniel L.

A
"I was looking to change my old furnace for a while, just got tired of paying high gas bills and periodic funky burning smell. A friend of mine told me about
" which fixed his A/C not too long ago, so I decided to give it a try. So I called them to find out some info, the usual questions. Few days later a guy came out took a look at my old junk :), he assessed the whole job and gave me few options. I went with High Efficiency
, which he installed in the jiffy. Overall service was great, tech was on time, clear on the pricing part and whole job was done with quality, no issues to this day. I would definitely recommend these guys.

-Igor R.

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Local Articles in Concord

snowy house

The Angie's List Guide to Winter Maintenance

It's the time of year when the winter weather can take a toll. Follow this winter maintenance checklist to protect your home, your car and your health.

An HVAC expert needs training in both electronics and plumbing. (Photo submitted by Angie's List member Dave M.)

Hiring an HVAC service

The awkward-to-pronounce acronym stands for "heating, ventilation and air conditioning" which in many respects are completely different processes.

 (Photo by Photo by Brandon Smith)
Heating & A/C

Learn more about the different efficiency ratings for HVAC equipment and how they impact the performance of your air conditioner, heat pump or furnace.

snow, deck, snow on deck, winter
Heating & A/C

Homeowners must be vigilant about carbon monoxide hazards throughout the year. But winter brings a unique safety concern tied to high-efficiency furnaces.

An annual inspection from an HVAC service tech could help identify potential problems with your heating system. (Photo courtesy of Angie's List member Rex G. of Pittsburgh)
Heating & A/C

On this episode of Chat with the Experts, we talk with Chris Cunningham of Service Plus about how to properly maintain and care for your home heating system.

A complete installation of residential furnace and air conditioning systems, like this one, can maximize efficiency and save you money over time. (Photo by Central Heating and Air Conditioning )
Heating & A/C

So your home's air conditioning has quit, but the heater is still working. Learn why replacing both at the same time can save you cash and maximize efficiency.

Angie's Answers

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No one can tell you what another contractor will charge. There is no one set price for heating and air-conditioning equipment installation. One of the major factors that affect your price is its size. No one can tell you what size equipment you’ll need without doing a load analysis on the home. That calculation essentially determines the insulation value of the home, i.e... What is the heat gain of the home, what are some other prevailing factors like room equipment, solar gain, or natural shading? You can compare prices between contractors to gauge what your cost would be between contractors, but this is a little tricky to do. Let me explain a little more. Let's say you get an installation quote of $5050.00 from contractor “A” who employs three technicians and operates two trucks. He also runs his operation from home. Contractor “B” charges $6200.00 to do the same job but has 10 employees and 5 trucks. He works out of a rental unit and offers his people a little bit better of a benefit package to recruit highly motivated workers. Everything else being equal (equipment size, SEER rating, furnace efficiency, brand name and additional material—other things that affect the price), is either one of these contractors defrauding you? No, their overhead is different. All these things play into a company’s labor rate. Just be aware of your expectations when it comes to performing any kind work in your home. If you want to pay an extremely low-inexpensive price below the average installation cost in your area then you are highly likely to get the quality of work that comes with that cost. Remember cheaper is not better!

?
Yes Jupiter. It depends on the severity of the situation, is the mold encapsulated in the insulation. If yes, than replace [insulation] it with new. Is it on the casing of the heater? If yes, clean it with a mold neutralizing metal cleaner. It's not a matter of finding something or someone to clean or address the existing mold. It's a matter of finding a contractor to rectify what is causing the mold grow. It's coming from excessive moisture in the air-handler unit. I can say with 100% surety you’re dealing with poor airflow and/or incorrect equipment sizing! Either issue will cause excessive icing of the evaporator coil, which leads to excessive condensate water in the system. The condensate will eventually overflow the drain pan leaving stagnant water in the air-handler housing, which leads to mold growth. I would not let any contractor do any kind of temporary repair, add any device like a UV light or air-cleaning product until the aforementioned is corrected. I talk a lot about this in my videos and on my website. It is the result of improper system design from unqualified contractors. There is a reason why some guys cost more than others, and this is one reason why!




?

The furnaces are both good. They come with the same warranty. More importantly it is the installation process that is most important. Both of these furnaces need to be setup properly as they both tend to be particular if installed incorrectly.

I will say that I am a York Certified comfort Expert. I have in the past been a Trane Dealer. I used to dislike York, but since Johnson Controls bought them, they have improved drastically. Since Ingersollrand bought Trane they have improved slightly, but I am not impressed.

The differences in both are as follows (these are both top of the line form theier manufacturers):

The Trane has a 95% Efficiency The York is 98% efficient.

The Trane has 2 stages of heating the York has 100 stages of heating.

Both systems have variable speed motors with different modes, Trane has Comfort R and York has ClimaTrak, both pretty much the same.  Setup of the dipswitches/jumpers are the most importnant and vary by system size and your climate.

The Trane has an external trap and is either upflow or downflow. The York is 4 way compatible with an internal trap.

The Trane has a nicer furnace cabinet, but most of the time the furnace is hidden and is irelevant.

Some Trane units are made in Monterey, Mexico. All York units are Made in Witchita, Kansas or Norman , Oklahoma. (some interanl components are made overseas in both units, but all Yorks are assembled in USA).

Depending on your installation companies relationship, then the support they get from the manufacturer differs. I have found that if you buy alot of Trane you get good service, if you do not, then service is not that great. The same may be said about York, but so far I have great support from York. York will work with the smaller companies more than Trane will (my opinion).  Again, I have sold, installed and repaired from both manufacturers so I have knowledge in both. I also used to dislike York. If you are in the trade, I invite you to look at the new York line of systems. You will may be impressed.

 

I think both products offer the best furnaces available, compared to other brands.  Depending on who installs it is most important as well as their relationship with the manufacturers.  Both good products.  I hope that helps.

 

Justin

A NATE Certified Mechanical Contractor.

?
The only thing of importance, is the hvac professional you choose to use. Alot of manufacturer's pieces are built relatively the same, and will last about the same amount of time. The thing that matters most is what you can not compare between companies, and that is the installation. Purchasing a system is not like purchasing a car, where no matter where you buy it, they are all the same. Each installation is different, and usually what you are paying for is the level of expertise, and quality of the installation, the company who will actual give you the warranty, and the comfort that you will receive. Manufacturers warranties disappear every day. They always have a loophole where they can get out of paying, but your local dealer wants to keep you happy for future work, and to protect his reputation in the communiy. Look up 4 year old Nordyne and Goodman warranty problems. Choose the HVAC professional first. It will cost you the least in the long run. I have had to totally redo plenty of installations that were just performed because of an uncomfortable customer, and a system that keeps breaking down. The equipment is only as good as it's installation, and over 70% are not installed correctly.
?
I think maybe you are confusing SEER, which is an efficiency-related rating (higher SEER means more effective use of the electric power used to compress the gas), and TONS rating, which is a measure of the total cooling power of the system. (Tons used to mean how many tons per hour of ice was used in evaporative cooling building systems - a Refrigeration or Cooling Ton equals 12,000 Btu/Hour of energy exchange. A BTU, which is another antique measure but still used, is the energy needed to change the temperature of a pound of water one degree fahrenheit. Unfortunately, because of varying humidity and evaporation, this is not readily related to house air heating or cooling without a lot of assumptions and some computations. Relating this to today's world - the Manuals BayAreaAc referred to account for all these energy conversions and determine an estimated cooling (or heating) requirement for your specific house. The type of construction, solar exposure, general climatic conditions such as average temperatures, humidity, and hottest and coldest normal ambient temperatures and desired inside temperture are all taken into account in the more sophisticated versions of the analysis, so there is no "standard", though a rough old rule of thumb was about 1 ton of cooling per 500SF of house. Obviously, this was a WAG only because it did not account for insulation, type of roofing, whether you live in Alaska or Miami, etc. The ACCA manuals do a very simplified form of evaluation to arrive at a "design", which generally will be adequate. OF course, highly precise calculations are not really needed because A/C units generally come in even ton ratings - so if you are at say 2.6 ton requirement you will be getting a 3-ton unit anyway. SEER ratings are not a direct measure of efficiency, but the relative difference between ratings gives you good idea of the unit's relative efficency in using electricity - so a 16 SEER should be about 19% more efficient (so roughly comparable lower electricity bill) than a comparably sized 13 SEER unit. 13 SEER is the lowest efficiency currently allowed to be built for general use, 19 SEER is about the highest efficiency made by pretty much all manufacturers, and about 25 SEER is the highest rated though very pricey shelf-item units, though special construction custom units can reach about 30 SEER. Note however, like any government sponsored rating, much of it is hooey when you get down to it - for instance, SEER ratings are figured based on 80 degree inside air temp and 82 degrees outside, when that is far from the normal case of mid to low seventies inside and high eighties or above outdoors. This makes the absolute SEER rating meaningless, but relative numbers still have meaning in comparing units. Note these efficiency ratings are for conventional air conditoners and heat pumps working in ambient air conditions. Ground sourced Geothermal or lake/river exchange cooling units, though initially more expensive in most cases, can greatly exceed the air-exchange unit efficiencies because they are exchanging heat with cold natural water rather than with a high-temperature outside air, and instead of continually compressing a gas are just circulating cold water. I worked on one geothermal cooling project which had almost infinite efficiency, which of course makes no sense - but the only power was for sensors and a control valve as the water flow was single-pass under gravity flow, so no power was used to circulate the water.
?
YOU.
You bought the home after an inspection that told you there were issues?
Every state has different laws regarding home purchases, contact your real estate agent to find out what remedies may apply.
THIS IS EXACTLY why you hire QUALIFIED and LICENSED contractors.

Doug
AirTekHP
CSLB# 824188 

Hvac reviews in Concord

A

Rating
Everything went as planned. We scheduled the work through Angie's List SnapFix app (that whole process worked really well, too). The cost seemed a little high for the problem with the faucet, but the work and service was good.
- JASON P.
A

Rating
Concord HVAC Contractors Provider Name Locked
was recommended to me by a friend who had had a furnace and air conditioner installed by
Concord HVAC Contractors Provider Name Locked
. On a Saturday in late October, my furnace wheezed its last.
Concord HVAC Contractors Provider Name Locked
came over the same afternoon and looked it over. He told me the parts that would need to be replaced to make it operable again, the status of the other parts of the furnace and what I could expect. I told him, how about a new furnace, and while you are at it, a new A/C. We agreed on a price and he said he would begin work on Monday. Monday arrived and he was prompt and efficient. He brought a laborer with him, and they quickly removed the old furnace and A/C. He replaced the laborer with a gentleman, who was expert in another phase of heating and A/C, and they set up the new equipment, connected everything and ensured that it worked by Tuesday afternoon. It’s four months later, and I’m pleased. The whole job took only 8 hours and I’m warm and comfortable in my home and it could not have been easier or more cost effective. My gas bills have been reduced 20% so far over years past. I strongly recommend!
- Robert C.
A

Rating
Champ at
Concord HVAC Contractors Provider Name Locked
answered the phone immediately (no menus of numbers to push). Although this wasn't an emergency, since the furnace was keeping the house warm, in just a couple of minutes he had us scheduled for an appointment between 11 and 3. I asked if by any
Concord HVAC Contractors Provider Name Locked
he could pinpoint it just a bit. He checked with the dispatcher, then told me he thought it would be on the earlier side of that window, maybe around 11:30. Italo, the technician, arrived right around 11:30.
He was professional, polite, and he diagnosed a loose switch in about 30 seconds. Then, because we hadn't had the furnace cleaned this year (and maybe last year), he cleaned it and checked it out thoroughly. He explained everything he was doing very clearly. Sometimes you have a sense that you are dealing with people who do business in a straightforward, honest, professional manner, and that's the impression
Concord HVAC Contractors Provider Name Locked
made on me today. I am a fan.
And I will be a repeat customer (although I hope not anytime soon).
- K R.
D

Rating
Not well. With the call backs and new parts needing replacement, can understand why so costly. Initially, 2 guys were there for about 5 hours tops. Didn't mind paying for 2 plumbers though. Would have taken me days to do what they did. Just costly.
- THOMAS K.
F

Rating
Tech arrived on time. Weather was very cold that day, below freezing. The tech does not take long at all. When complete, he comes in the house to let me know that it is too cold to do part of the "cleaning" because it is too cold. It was very cold that day so I agreed that on a warmer day,
Concord HVAC Contractors Provider Name Locked
would complete this part if the service. Im expecting to pay the $119 as usual and discussed over the phone for this service. I receive a bill for $268. I asked why and I was told that capacitors needed to be replaced so he went ahead and completed these needed repairs without asking my permission. I felt I could not ask his to remove the repairs that he completed, so I paid. I contact
Concord HVAC Contractors Provider Name Locked
via the comment card that they leave behind stating how upset I was and also asking them to please complete the "cleaning" so I would get what I paid for. I find out later from anoter HVAC specialist that the capacitor did not NEED to be replaced if my heat was working, which it was. Also, they still have not returned for the inital "cleaning" which I guess is bogus anyways. I attempted to cancel my check, but was too late. I did not have an extra $150 to give to a scam at Christmas time. I have used this company for a long time, but things have changed obviously.
- Scarlet N.
A

Rating
After very little hot water for the family's morning showers, I called
Concord HVAC Contractors Provider Name Locked
. I spoke to
Concord HVAC Contractors Provider Name Locked
, who was very pleasant and helpful. She took some basic information and said they could have a technician at our house in the afternoon from 1pm to 5pm. She called me back an hour or so later to confirm that
Concord HVAC Contractors Provider Name Locked
would be the plumber coming to our house and that indeed he could be there shortly after 1pm.
Concord HVAC Contractors Provider Name Locked
called when he was about 30 minutes out, and we met him at the house. It was already clear that we would need a new water heater - not surprising as we got 12+ years out of the original one installed by the home builder. I had requested that they have a new unit on the truck if indeed that ended up being the recommended fix.
Concord HVAC Contractors Provider Name Locked
diagnosed the issue with the water heater and offered some options, and we did choose to replace it with the new one.
Concord HVAC Contractors Provider Name Locked
honored the coupon they offer on their website and through Angie's List. They also signed us up for preventative maintenance for our plumbing and HVAC, which I was interested to do anyway, and that saved us a little more on the new water heater installation. The experience was very good, and
Concord HVAC Contractors Provider Name Locked
was very professional and helpful. We also got a 6-year warranty.
The only negative was the price - a new
Concord HVAC Contractors Provider Name Locked
-White 50
Concord HVAC Contractors Provider Name Locked
gas water heater is maybe $600 at the high end, from a plumbing supply distributor. I accept that they need to make money on the resale of the water heater, and of course installation and removal of the old unit also costs money. But $1700 for a $600 water heater is just a little bit steep. We didn't mind paying that price, as we were in a pinch without hot water and needed it fixed quickly. That's the quality of service that we paid for, I suppose - just don't expect to get a really good deal on a new appliance when you need one in a hurry like this.
- JOE E.
A

Rating
Professional and personable service. Did and great job and service person was on time and provided an estimate for future work we were interested in.
- ellyn R.
A

Rating
Very pleasant professional. Thoroughly tested all plumbing for leaks. Was polite and very clean. Answered all questions and made helpful suggestions. Inspected and flushed water heater. Was very pleased with TJ. He was very knowledgeable. Called before coming to house. Came at specified time.
- Carol C.

All HVAC Contractors in Concord, NH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A-Com Electric

999-5 Middlesex st

A.M.P.Heating and A/C

4447 Brown Ave.
Manchester

A.S. SHEET METAL MECHANIC

16 KENNEBEC STREET

Absco Heating

74 Massabesic St
Manchester

Absolute Home Comfort

151 Veterans Rd.

Academy Hill Plumbing

19 Academy Hill Rd

Accu-Tek.biz

21 Spring Street
Pelham

AccuAire Inc.

P.O. Box 410

Additions Today

593 Summer St

Admiral Climate Control

44 Allen Street
Rochester

Advanced Energy Concepts

151 - 2 SOUTHBRIDGE ST

AFFORDABLE HEAT & AIR

17 TWOMBLEY AVE

Affordable Services LLC

22 Roosevelt AVE

AGS Services Inc

78 Depot Hill Rd
Henniker

Custom Climates HVAC LLC

PO Box 1245
Merrimack

Custom Contracting

1267A Massachusetts Ave

D & C Mechanical

17 Newton Ave

D E Roy Plumbing and Mechanical LLC

836 Candia Rd
Manchester

Dr. Home Service LLC.

955 Goffs Fall Road
Manchester

Dracut Plumbing & Heating

505 Merrimack Ave.

DRUZIAKO HVAC INC.

44 STEDMAN ST

Dustin Page Mechanical

122A Back River Rd
Merrimack

E & S Mobile Service Inc

166 Commonwealth Ave

E.T. Radiant, LLC

4 Flagg Road

E/R Electric

132 1/2 Fifth St
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