Omaha Alteration Services

in Omaha, NE

Clothing Alterations Reviews in Omaha

F

Rating
I had taken in 7 pieces of clothing including a black suit jacket. I picked up my dry cleaning on Tuesday
8 after receiving a phone call stating that they had misplaced my jacket. When I went in on
8 they still had not found my jacket and told me that it had been miss bagged and awaiting the return to them. On
20, I went in again with more clothes to be cleaned and questioned the status of my jacket to which no one knew where the jacket was. On February 4 I was notified that the jacket had been damaged and they had repaired the jacket and was available for my inspection. I went in to inspect the Jacket and informed the customer service representative that the repair was not satisfactory and I wanted a refund for the cleaning and the replacement cost of the jacket. I provided them with a copy of the receipt for the purchase of the jacket and was notified that they would submit the claim. On February 10th I was YELLED at by a customer service representative because she didnt know anything about my jacket. I immediately contacted the main office on February 10 after the way that I was treated at their Midtown Location. They informed me that the reimbursement documents had been filed and would be received within two weeks.
On February 18th I called again and was informed that accountant had been placed on bed rest and they would look into the reimbursement and follow up with me within 24 hours. NO follow up occurred.
On March 4th I made another phone call to the main office and was told that they would look into the payment and get back to me. No follow up ever made.
On March 15th I filed a complaint with the BBB and was notified that
had until March 28th to respond to the claim. No response was made to me or the BBB.
On March 29th I called and was informed that the Owner wanted to send the jacket to the company weaver to see if they could fix the damage done to the jacket. I had informed them that this was NOT acceptable after 4 months of having the jacket and had they taken this action on January 10th rather than lying to me about misplacing my jacket or on February 4th when I had requested that I be paid for the replacement cost of the jacket.
The lack of customer service provided to me was deplorable and I would not ever recommend this company to anyone!
- Stacey T.

Omaha Clothing Alterations Articles

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All Tailors in Omaha, NE

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

B K CLEANERS & TAILORS

14460 Patrick Ave
Omaha, NE

B V TAILORS

12099 PATRICK AVE
Omaha, NE

BELLES HOUSE OF DESIGN

4333 N 65TH ST
Omaha, NE

BRIDAL ALTERATIONS BY THREADS

5516 S 161ST AVE
Omaha, NE

CAM TAILORS & CLEANERS

3001 S 144TH ST
Omaha, NE

Cheryl's Alterations

13803 County Road 30
Blair, NE

Corporate Creations

9001 F Street
Omaha, NE

Corporate Creations

9001 F Street
Omaha, NE

COUNTRY SAMPLER STORE

11928 W CENTER RD
Omaha, NE

Creative Tailor's Alterations by young

10820 Elm St. Rockbrook Village
Omaha, NE

DIANE'S TAILORING

701 TARA PLZ.
Papillion, NE

DUNDEE LIMITED

13808 CAMDEN AVE
Omaha, NE

Fashion Cleaners

3031 Leavenworth
Omaha, NE

FAST ALTERATIONS

5809 MAPLE ST
Omaha, NE

FORT DRYCLEANERS & TAILORS

5311 N 108TH ST
Omaha, NE

George The Tailor

5105 S 84th St
Omaha, NE

Hancock Fabrics Store - Omaha

4839 N 72nd St
Omaha, NE

Homemade Design

41 Monument Ave
Boston, MA

IMAGIKNIT YARN SHOP

12100 W Center Rd
Omaha, NE

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