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Kearney Appliance Repair Articles
He charged me $160 for the replacement ice maker. I checked Amazon and they list the price at $85.96, so this company charged DOUBLE:
Having paid a "discounted" rate from Angie's list, I got charged double for the ice maker unit.
When I asked the repairman if this would fix the problem he said maybe. That if this didn't work we could try to replace the water filter and if that didn't work we could try replacing the water line. I said "Sounds like we are just guessing and replacing things randomly". He said no, that there was an error code on the ice maker and once replaced the error code went away.
The ice maker still doesn't work.
Needless to say I ended up with 2 bulky items in my back yard and started thinking that I need to install it ASAP. I started calling different places to see who can do it. Where ever I called, everybody was busy and tried to schedule the installation from 2 days to 1 week. When I called
I do recommend
Crystal came, assessed the problem. Did some digging & found the problem.
Crystal was great -- she put up w/my dog. She charged $65 to diagnose the issue, but this was applied back onto the final bill as a credit to the parts and labor.
Crystal was on time, very knowledgeable and didn't mind my hovering while she had the machine apart to determine the problem. She was more than willing to answer my questions.
Again, she was on time and well prepared to get the job done. She was kind to my disabled mother. Although Crystal is petite in stature, she had no problems moving my machines around to get to the top, back and front areas here parts were located. She left the area clean upon her departure. I thought so highly of her service that I asked for several cards to take to the office and recommend to coworkers. She even made some comments and suggestions about my load washer.
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