Imperial Appliance Repair Experts

Imperial, NE

Imperial Appliance Repair Articles

Sample Reviews

A

Rating
I called this morning around 8:30 am and told the person the phone that I had an issue with my garbage disposal. They said they could have someone out by 2pm today. I received a call around 10 am that the repair person would be there in 10 minutes. He checked out the issue and told me that I should replace the garbage disposal. I had planned on it because it's about 15 years old. He gave me the cost and stated he had one on his truck. Within 30 minutes the job was complete. Awesome service. Thanks!
- Robert L.
A

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Did the work at a rental house.
Imperial Appliance Repair Experts Provider Name Locked
contacted the tenant to set up the appointment. Tumble dryer was working, but had no heat. The vent needed cleaning and then it worked great.
Imperial Appliance Repair Experts Provider Name Locked
then contacted me for payment. He did a great job.
- Zena J.
D

Rating
They came out to see what was wrong. They ordered parts and came back on a Fri. They replaced the gasket which had a hole in it. He left and I ran a load and came back to find gallons of water all over my floor. It ruined my floor. I immediately called him back and it was after hours so he told me he wouldn't be back until Mon. He came back Mon at the end of the day and put a strap back on that holds gasket in place. I was able to do about 6 loads before I again had water on my floors. That Friday I called again to say there was a problem again. They said they wouldn't be out until at least Mon. They did say they would pay for floor repairs. The man was very unprofessional, swearing a few times with my children in the next room. I finally called someone else who was able to fix it completely.
- Jennifer N.
A

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I sent an email using the Angie's List web site on 8/2/14 (a Saturday) outlining my problem and stating that it was not an emergency. I did not expect to hear from them before Monday.
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called me the next day to get the serial number of my washer to make sure that he ordered the right part and to save us the cost of an unnecessary trip charge. We agreed to be home the following Thursday morning at a specific time for
Imperial Appliance Repair Experts Provider Name Locked
to install the part.
Imperial Appliance Repair Experts Provider Name Locked
arrived right on time, installed the new part, checked the entire machine over, made a few minor adjustments and gave us a few tips to help the machine run better and last longer. He billed us $209.86 which we thought was on the high side of fair. We thought that
Imperial Appliance Repair Experts Provider Name Locked
Company and
Imperial Appliance Repair Experts Provider Name Locked
were professional, fast, courteous, very knowledgeable, respected our time, and went the extra mile to avoid an unnecessary trip charge. We will use them again next time we need service on a large appliance.
- Fred G.
A

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Imperial Appliance Repair Experts Provider Name Locked
was actually early! He was professional, had the parts needed based on the description of the issue I provided, and fixed our refrigerator within a half hour. We also received a 10% discount on the labor, saving us a few bucks on the call.
- Barb S.
A

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Imperial Appliance Repair Experts Provider Name Locked
just cleared a frozen tube in the icemaker and did not charge me for it.
In the years past he has replaced the bearings in my washing machine, installed a new disposal and installed a new dish washer. All of his work has been excellant and his prices very fair. He is an independent contractor and will get all of my appliance related service calls in the future.
- Michael F.
A

Rating
He was prompt and to the point advising me that it would be expensive to fix the washer. He stated in his opinion it was not worth $600 to repair the washer. Seeing as how the washer was over 12 years old, I agreed.
- Nanci C.
F

Rating
This all started on June 30 - It is now August 18 and we still have not received the second part nor did the one part he came and installed help the cooktop to work.
We have filed criminal charges with HPD against
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. DO NOT TRUST THIS MAN. He needs to be run out of town!
- Leslie S.
A

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They were very prompt, courteous, and responsive -- I called today and they were able to come out today.
Imperial Appliance Repair Experts Provider Name Locked
, the service tech, was very polite and was thorough in trying to diagnose the problem. My dishwasher would start and then within a minute, shut off -- I would restart it, and then it would run. The service tech took it apart, could not find an obvious problem, contacted Whirlpool technical staff and worked with them, and it seems to be working fine right now with just an adjustment to the latch.
Imperial Appliance Repair Experts Provider Name Locked
developed a cost-effective plan to implement in the event that the problem should re-occur (again, it was not obvious what was wrong -- Whirlpool tech didn't even have anything additional to contribute). I would recommend them to others.
- DEBORAH K.
F

Rating
To start out, the installers themselves are very nice and professional. Other than the second installer not having what he needed to finish the job, I have no complaints with the actual installers.
I have had a total of 3 attempted dishwasher installs; the first required me to have a plumbing issue resolved which I took care of but which left my old dishwasher non-functional.When the installation was rescheduled for a week and a half later (Thursday, 8/14), the installer did not come prepared with the necessary equipment to extend the electric and apparently no other install vans were near enough to bring him what he needed. He was able to get my install rescheduled for the next day, Friday 8/15 between 2pm and 6pm. I waited at home that entire afternoon and the installer was no call/no show.
I spoke with customer service the following Monday and her response was less than satisfying. She replied with a bland apology and informed me that she could get me back on the schedule for Thursday or Friday. I asked if that was the best she could do and was told that that was the first available, but she would let me know if there were any cancellations.
Since
Imperial Appliance Repair Experts Provider Name Locked
is a Lowes subcontractor, I decided to call them to see if they could help work out a solution. Lowes Installations was not able to get any better resolution other than telling me that
Imperial Appliance Repair Experts Provider Name Locked
was going to try to see if they could move some things around, but I was still scheduled for Thursday.
The customer service response to two botched install attempts was underwhelming and disappointing. An appropriate response to this situation would be a sincere apology, an understanding of my inconvenience on two consecutive days and the ongoing inconvenience of being without a functioning appliance. A further acceptable response would involve sending an installer back out in a timely manner – not when it is most convenient for
Imperial Appliance Repair Experts Provider Name Locked
.
At this point, my dishwasher is not installed, an email to the company has not been met with a response, and I have no idea when my scheduled install time slot is if it is indeed Thursday.
- Charity C.
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All Appliance Repair Experts in Imperial, NE

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Appliance Zone

PO Box 55
Corydon, IN
No phone contact available. live chat representative available 24/7. also offers email contact...

Complete Appliance Protection Inc

1532 NE 96th St
Liberty, MO
Cp has been providing quality home warranty products since 1998. ask about angie's list...

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN
Directbuy of indianapolis is a great connection for those who prefer mid to high quality...

Hansen's Plumbing & Heating

120 Rodeo Rd
North Platte, NE
Plumbing, heating, cooling and water conditioning service, installation and repair that has...

High Tech Home Warranties

PO Box 24881
Raleigh, NC
We are a one stop shop for all home improvements and home warranty needs. we are local almost...

RepairClinic.com Inc

48600 Michigan Ave
Canton, MI
Repairclinic.com® makes fixing things easy for millions of people. founded in 1999, it is...

Rescue Link

8880 Ward Pkwy
Kansas City, MO
Comprehensive protection for your computers, electronics, and appliances of nearly any age or...

Service Guard - A Division of Black Hills Energy

903 13th Street
Auburn, NE
We're service guard, and we fix appliances! in addition, we offer heating and cooling sales...

Service Guard - A Division of Black Hills Energy

510 N Commerce Street
Beatrice, NE
We're service guard, and we fix appliances! in addition, we offer heating and cooling sales...

Service Guard - A Division of Black Hills Energy

929 E 23rd Street
Columbus, NE
We're service guard, and we fix appliances! in addition, we offer heating and cooling sales...

Service Guard - A Division of Black Hills Energy

518 E St.
Fairbury, NE
We're service guard, and we fix appliances! in addition, we offer heating and cooling sales...

Service Guard - A Division of Black Hills Energy

1113 Monroe Ave
Norfolk, NE
We're service guard, and we fix appliances! in addition, we offer heating and cooling sales...

Service Guard - A Division of Black Hills Energy

720 Lincoln Avenue
York, NE
We're service guard, and we fix appliances! in addition, we offer heating and cooling sales...
Imperial Zip Codes

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