Imperial Appliance Repair Experts

in Imperial, NE

Sample Reviews

D

Rating
repairman not back till friday but
is a

don't buy anything there this is 3rd time we bought major appliance and had a bad experience within a year
- kim V.
A

Rating
did a great job fixing our dishwasher!
Our old dishwasher had dirty water pooling at the bottom after every wash cycle, so we complained to the landlord and he sent an local area repairman to diagnose and repair. The repairman said it would be cheaper to replace the dishwasher than diagnose the problem, so the landlord obliged. A few weeks later, the same repairman installed the new dishwasher and the water pooling problem disappeared...until about 2 months later. Then it came back just the same.
We decided to hire a different repairman (through Angie's List) because we did not think the local area one actually knew what he was doing. Turns out we were right.
sent two repairmen on short notice and on a Saturday (so we didn't have to miss
) and diagnosed the problem quickly. As suspected, the local area repairman had not installed the dishwasher correctly, specifically the drain hose. Within a few hours, the
repairmen fixed the problem and gave us tips on how to keep the dishwasher working in smooth order.
was professional, courteous, efficient and most importantly, effective. We have not had a single instance of dirty water pooling in the dishwasher since they came by. They did an outstanding job and the money spent for their work was truly worth it.
- Elizabeth P.

Imperial Appliance Repair Articles

Appliance Repair reviews in Imperial

A

Rating
We called
Imperial Appliance Repair Experts Provider Name Locked
on the 21st of
Imperial Appliance Repair Experts Provider Name Locked
to make an appointment. We were told that the serviceman would called half hour before he would be there (between 8 a.m. and Noon). At 8:30 a.m. he called to tell us he would be there in 20 to 30 minutes; he was at our
house within 25 minutes. The job was taken care of in less than half an hour. He was very professional, knowledgeable and polite. I was pleased with how smoothly it went. We will definitely call
Imperial Appliance Repair Experts Provider Name Locked
the next time we need a repair for any of our large appliances.
- Bob B.
A

Rating
Very responsive.
Imperial Appliance Repair Experts Provider Name Locked
called me back within half an hour after I left my message, and we were able to schedule a two-hour window for the following day. They came at the beginning of the two-hour window and the problem was fixed within an hour. Great experience!
- Anne H.
A

Rating
Rich returned my call, made an appointment and showed up on time. He knew what the issue was immediately and replaced the dryers thermostat very quickly and efficiently. Rich was personable and professional and I would definitely use
Imperial Appliance Repair Experts Provider Name Locked
again.
- cathy K.
B

Rating
He and his wife worked together on the repairs. She handed him the tools and he worked on getting the appliance apart to look over the problems. He told me the price before he did the work. the refrigerator is still working and the
Imperial Appliance Repair Experts Provider Name Locked
had to be replaced.
- Delores L.
F

Rating
We needed to repair our LG refrigerator. I had looked up appliance repair on Angie's list and found
Imperial Appliance Repair Experts Provider Name Locked
. Based on the reviews, I made a call and scheduled an appointment. The person I spoke to had a thick Slavic accent and spoke broken English. I did not get the person's name. I assumed it was
Imperial Appliance Repair Experts Provider Name Locked
.
To start with, I don't believe I ever spoke with or met
Imperial Appliance Repair Experts Provider Name Locked
. A gentlemen with a very thick Slavic accent, whom I could barely understand, showed up and said "I am not
Imperial Appliance Repair Experts Provider Name Locked
." He told me
Imperial Appliance Repair Experts Provider Name Locked
had sent him. He said his name is
Imperial Appliance Repair Experts Provider Name Locked
. I believe it was
Imperial Appliance Repair Experts Provider Name Locked
to whom I had spoken on the phone.
Imperial Appliance Repair Experts Provider Name Locked
showed me paperwork with "
Imperial Appliance Repair Experts Provider Name Locked
" on the forms.
To his credit,
Imperial Appliance Repair Experts Provider Name Locked
called ahead and arrived on time. My wife showed him the refrigerator and explained the problem. He examined the interior of the refrigerator, then pulled it out and unscrewed a panel off of the back. I'm typically curious about how such things are fixed. Also, I intended to clean the area since the refrigerator had been pulled out. I looked around at the back of the refrigerator.
Imperial Appliance Repair Experts Provider Name Locked
was reading a sticker on the back of the refrigerator. I guess my looking back there upset him, because he became
Imperial Appliance Repair Experts Provider Name Locked
, and said he wasn't going to do the job. At first it wasn't clear to me what he was trying to communicate, because his English was so broken and his accent so thick. Ultimately it became clear that he was leaving. I asked why. I asked if I had offended him by watching. I told him I was curious about how such things are done.
Imperial Appliance Repair Experts Provider Name Locked
just became more and more
Imperial Appliance Repair Experts Provider Name Locked
and uncommunicative. He mumbled things under his breath. I told him I couldn't understand what he was saying. I asked him to leave the refrigerator out so I could clean the area before he put it back. He ignored me. He put the refrigerator back, picked up his tools, and left. My wife and I were astonished.
This was the most bizarre, bewildering encounter I've ever had with a repairman. I will never contact this company again.

- William E.
A

Rating
Technician (
Imperial Appliance Repair Experts Provider Name Locked
) arrived when expected, and was very efficient, pleasant, and professional. He seems to have solved the problem (which was that the freezer was barely cold even at the lowest temperature setting).
- DAVE & MELISSA F.
A

Rating
Mr
Imperial Appliance Repair Experts Provider Name Locked
actually arrived a little before the scheduled time which was great! I asked if he could assess the washer and give me an approximate cost estimate. I needed to determine whether I would repair the washer or put that money towards a new washer. Within 5 minutes of the time he arrived, Mr
Imperial Appliance Repair Experts Provider Name Locked
already determined that the door latch was the problem. He put a new one in, and started the washer. He let it fill drain and spin to make sure it would take care of my problem. During that time, he showed me the latch and explained that there are multiple "relays" inside the latch that all need to function properly for it to work. It is a sealed unit and there is no way to determine which relay might not be functioning properly. The cost of the latch was $71.00, and the service call and labor cost came to $84.00. He accepted the 5% Angie's List discount and the total came to $159.62. Way less than the cost of a new washer! He was friendly and efficient. I will definitely call Mr
Imperial Appliance Repair Experts Provider Name Locked
if I need appliance repair again.
- Thomas S.
A

Rating
He was very professional and friendly. He checked out the dryer, and explained to me the problelm. The dryer is 15-17+ years old, and his recommendation was not at all surprising....I need a new dryer! He took the time to suggest the type dryer I might look for based on my needs....he also suggested certain "fancy" dryer features that are sometimes problematic. I appreciated his prompt email response through Angie's List messaging.
- Ladell K.
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Imperial Zip Codes

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