Sample Reviews

A

Rating
I was able to drop-in for a free estimate for repair of my car's rear bumper which had a
Washburn Auto Repair Provider Name Locked
, scratches and a cracked tail light. The staff was courteous and professional. I received a detailed estimate for the repairs. I went to the shop because of the other great reviews on Angie's List. I ultimately chose another shop because the wait time to schedule the repair was close to 3 weeks and I wanted to get the repairs completed sooner. Otherwise the location, price and staff were great.
- Melanie S.
A

Rating
I was able to drop-in for a free estimate of repairs to my car which had a dented and scratched rear bumper and cracked tail light.
Washburn Auto Repair Provider Name Locked
assisted me with my estimate and was very friendly and professional. I received a detailed estimate for my repair with a breakdown of costs for parts and labor. I took my car to one other shop which received high ratings on Angie's List which had comparable rates but which would have had a three week wait time. J&J Collision needed a few days to order my tail light but other than that was able to book me an appointment right away so we chose J&J. Their office manager
Washburn Auto Repair Provider Name Locked
was courteous and scheduled me an appointment and took my deposit over the phone. I was able to get my car in and out the same day for the repair and the rear bumper and tail light came back as new. We also received the extra paint from the repair for touch-ups to future minor scratches. I was very happy with the service and work that was performed and would recommend J&J Collision to friends and family.
- Melanie S.
F

Rating
They did a beautiful job on the hail damage so I hesitated to write this review. However, during the repair they shorted out my map and dome lights. They no longer turn on when any of the doors open, the car is remotely unlocked or the ignition is turned off. They have promised and made multiple attempts to fix the problem. It will be almost three months since the damage was done and they still haven't fixed it. They are no longer responding to my phone calls or voice mail. I took the car to their shop three times to address the problem - no fix and about four hours of my time wasted. On two occasions they took my car for the entire day - no fix. They did fill my gas tank once which I thought was a nice gesture. They offered multiple reasons/excuses. They found an outside person to work on it - "I know a guy who knows a guy..." They were very responsive in the beginning - now nothing. Along the way they promised to fix the problem to my satisfaction. They offered to tint my windows - even buy my car from me at fair
Washburn Auto Repair Provider Name Locked
value to make me a satisfied customer. All I want is the problem to be fixed as promised with no cost to me. Ideally, they should take my car to my dealer, pay for the repairs out of their pocket and return the vehicle to me in full working condition. Bottom line - if paintless
Washburn Auto Repair Provider Name Locked
repair is the only thing that's required you will be fine. If something gets broken - be forewarned. I really hope this can be resolved so I can change this to a positive review. I was constantly told this was not the way they do business. Guess what - even if you say you don't do business this way and do business this way - - you do business that way.
- MARC S.
F

Rating
I contacted
Washburn Auto Repair Provider Name Locked
but was ignored. His voicemail was full so that I could not leave a message for a call back. I texted the owner and he responded that he would call me back in 20 minutes. That was back on June 14th.
- Ed S.
A

Rating
Went very well. I did not expect the repair to be perfect due to the severity of the dents. But,
Washburn Auto Repair Provider Name Locked
worked fro a few hours and exceeded my expectations and made the quarter panel look much better than I thought it would look after the repair. I can now do some sanding and apply a small amount of body filler and repaint the area and it will look very acceptable. Not bad for a car for a college kid.
- LIZ C.
A

Rating
Getting an estimate & scheduling service was quick. Very pleasant and easy to work with. Price comparable with insurance & they worked well with insurance. Took a couple of extra days due to unexpectedly needing bumper replaced. **Minor complaints: Had to make a return trip to have headlight reconnected tighter as it did not work. Free detailing looked good except back seats and inside windows were quite dusty & needed cleaning. BEAUTIFUL BODY WORK, CAR LOOKS LIKE NEW! WOULD DEFINITELY USE AGAIN & RECOMMEND. A
Washburn Auto Repair Provider Name Locked
bag was also left in the car for me with travel mug and other items.
- Cheryl F.
A

Rating
The team at
Washburn Auto Repair Provider Name Locked
were fantastic in not only performing an estimate, but also in explaining exactly what they would do. I especially appreciated that they took the time to explain why they didn't repaint the entire tailgate and attempted to keep as much of the factory paint as they could.




...More />

The finished product was excellent and you would never know that there was a chip in the paint to begin with, they did fantastic job fo blending the repair into the existing paint. Overall, they were fantastic and I will be using them for any future work.
- Daniel A.
A

Rating
There was one big
Washburn Auto Repair Provider Name Locked
on the left front door, which was noticeable and
one
Washburn Auto Repair Provider Name Locked
on the rear door, which was less noticeable. After 3 -4
hours,
Washburn Auto Repair Provider Name Locked
notify me that he did all he could but he didn't like the
result. So he didn't charge me anything. They have very high
standards for the quality of their work. To me, dents are gone, I can
live with it.
- Paul T.
A

Rating
Washburn Auto Repair Provider Name Locked
is great! He was able to come out the same day I called in order to remove a small (but very noticeable)
Washburn Auto Repair Provider Name Locked
/door ding from my vehicle. The work was done in no more than 10-15 minutes and came out perfectly smooth. Very friendly and professional guy who puts out quality work at a very decent price.
- Jennie J.
A

Rating
Fantastic price, great service. Gentleman who came out to do the work was polite, helpful and very professional. Will use them again and will refer them. They are mobile and do a great job with great pricing.
- Mary M.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Auto Repair in Washburn, ND

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ABRA Auto Body & Glass - Bismarck

1901 E Bismarck Expy
Bismarck, ND

ABRA Auto Body & Glass - Grand Forks

2151 32nd Ave S
Grand Forks, ND

American Tire Services Inc

1905 Gateway Dr
Grand Forks, ND

AUTO EXPRESS CARE & REPAIR

1154 W DIVIDE AVE
Bismarck, ND

AUTO THERAPY

2121 LEE AVE
Bismarck, ND

Auto Transport - United Freight Of America

1844 N Nob Hill Rd
Plantation, FL

AutoPartsNerd.com

(no pick-up)
Bronx, NY

B & D Towing

110 4th Avenue Southwest
Jamestown, ND

Bismarck Motor Company

1025 E BISMARCK EXPY
Bismarck, ND

Bismarck Sam's Club

2821 Rock Island Pl
Bismarck, ND

Bitz Tire & Service

250 2nd St NW
Valley City, ND

Dale's Auto Restoration

229 S 22nd St
Bismarck, ND

Dependable Auto Shippers Inc

3020 E Hwy 80
Mesquite, TX

EIDE FORD LINCOLN

800 E Bismarck Expressway
Bismarck, ND

Firestone Complete Auto Care Store

1439 S Washington St
Grand Forks, ND

Firestone Tire & Auto Center

825 S 7th St
Bismarck, ND

Five Star Collision & Glass Center

210 N Washington St
Grand Forks, ND

GARY'S AUTO SVC

1646 MAIN S
Dickinson, ND

Gateway Auto Tech

2205 Gateway Dr
Grand Forks, ND
Washburn Zip Codes

Join Angie's List to get the best local reviews in Washburn.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Auto Repair
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money