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Wilmington Remodeling Articles
Remodeling reviews in Wilmington
I have emailed him a couple of times regarding the project and he is never responsive within 24 hours. It usually takes several days to hear back from him. The last correspondence I sent asked how long would my project take from start to finish and what was his availability. He has never responded!!! I decided to call the office on 3/14/14. I spoke to the person who answered the phone and told them I was trying to reach
Our home was built in 1913 & we knew that it needed a lot of work when we purchased it last February. We needed to completely gut the kitchen & bathroom and start from scratch. My wife and I started to gut the kitchen ourselves & then quickly realized that we were way in over our heads. My wife began to research contractors and decided to join Angie’s List as a way to weed out the bad ones.
I was working in
We absolutely loved the designs that ”
contractors and he came across the most knowledgeable and was very professional. He came when he said he would and
provided quotes for any work he performed. Whenever something came up he would call,text, or email to clarify how I wanted to move forward. When I was unsure what I wanted to do or how things might look he was happy to make some suggestions and went so far as to meet at different places to go over what may or may not work. He is flexible and will try to make what you want happen. I was so happy with the work in my kitchen and living room that I currently have him remodeling my den.
The things that he has done are as follows:
-remove/replace drywall. patch/repair drywall and prep for painting.
-Install hardwood floors
-Install cabinets, farm sink , and tile back splash.
-Remove and replace several doors
-Trim work (crown modeling,trim on cabinets)
-electrical(undermount cabinet lights. switchesand sockets.)
-Plumbing (installed sink and new garbage disposal)
-Install Slate around fireplace
-locate and install one of a kind mantle
I am sure that I have missed some things. I have an older home so there were several time that he came across things that he had to be creative to say the least to make it look good and
Thanks so much for all you have done. I could'nt be happier.
Things started out quite well actually. A specific designer was recommended to us and we were lucky enough to get squeezed in just before she left to pursue another opportunity. We are extremely happy with our entire design, the space has become a joy in our lives. Unfortunately, we feel,
Our renovation ended up taking around 8 weeks. And during that time (40 business days) our "designer" only stopped in 3 times, and one of those times she was 4 hours late for the appointment for our granite template, which she never acknowledged. Luckily our contractor happened to be there that morning and was able to help the granite rep since he had a lot of misinformation from K&B. We are certain our granite would have been completely wrong otherwise. On top of this, the granite rep also forgot to take our sinks with him, which, as we understand, our K&B "designer" should have been responsible for, but she was not there.
There were a few other incidents that destroyed our trust in them regarding corrective orders. I will spare the space of going into detail, but I will say that we were flat out lied to at least twice about the timeline of a few replacement orders, and then given bad information in all the days following up, and none of this was ever acknowledged by our "designer". We understand mistakes are made and oversights happen and that they can be embarrassing, but this incident showed a complete lack of respect for us as customers and the lying only increased our displeasure with the situation.
The remaining advice we have for those who do still decide to go with K& B, unless you're short on time and have the money to spare, we suggest shopping around for your own fixtures, tile, gadgets, lighting, appliances, etc. We understand that they need to make their money with some of these markups, but we were able to save several hundred dollars shopping on our own and know we would have saved closer to a thousand if we’d had time to do more.
The only circumstance that has saved this review from a lower grade than the one given is the kindness and cooperation of the manager there in solving a remaining minor issue we have, I regret not dealing with her earlier in our process.
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All Kitchen And Bath Remodelers in Wilmington, NC
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