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Local Articles in Wilmington
Gas Log Service reviews in Wilmington
Bottom line, he never arrived nor did he even provide the basic consideration of a phone call or text to let me know that either he could not make it or that he chose not to do the work. I've had providers cancel at the last minute before or delay and delay and arrive to do work much later than scheduled, however to set up an appointment, confirm on the same day and then never cancel or respond to calls and texts asking for an update is a new low in my experience. The lack of professionalism and complete disregard for his customers (or potential customers) is stunning. His unwillingness to at least let his customer know that he will not follow through on his commitments should make anyone think long and had about whether he is someone who will stand by his work if it is ever completed. Even worse, it has delayed the completion & use of my bathroom for at least another week.
This provider wasted half of my (and my family's) day preparing the bathroom & waiting for him. I think he had no intention of doing the work today and when his excuse of the rain and wet crawlspace was inadequate, he decided to just ignore my calls and blow-off the appointment and did not want to call and offer a different excuse. Caveat Emptor.
The fireplace was being done as part of a much larger set of house renovations, for which I served as my own general contractor. Of course, in order to get the work done I needed permits and the fireplace had to have its own. I collected the required information (specifically, proof of workman's compensation insurance) from every one of the other sub-contractors quickly and easily. Trying to get this information from
The actual fireplace installation was to be done a couple of months after getting the permits. When I was ready I called
In the end, it was probably a good thing because it gave me incentive to shop around. I ended up using
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