Wilmington Appliance Repair Experts

in Wilmington, NC

Appliance Repair Reviews in Wilmington

A

Rating
They scheduled me for a service call for the first day after I contacted them. Late afternoon the day before the appointment, they sent me an email with a 2 hour service window. The tech, Will, was right on time. He methodically went about diagnosing the problem. When he found the faulty part, he immediately checked availability and told me if was a factory ordered part (2 weeks wait), but that they would try to find one elsewhere, About four days later, they called and said they found the part and asked if they could come out the next day. Again, I received an email with the 2 hour window, and again, he was right on time. He replaced the part and tested his work.
It was a joy to find such a competent and considerate company. They did what they said they would do, when they said they would do it, and for the price I was told it would cost.
will be my appliance service company from now on.
- Robyn F.
D

Rating
I have a 2 year old Samsung washing machine that started leaking. I called Lowes and they sent over
. It took one day to schedule the appointment, so that wasn't bad. He diagnosed the issue rather quickly and stated I needed a new pump. He had my model # and serial # and called his office and they do not stock this item. It would take about 10 days to come in. Good news, it was here in 5 days. The repair man showed up today to fix the machine. After 45 minutes, he states that he has the wrong part. He said Samsung slightly changed the part for this particular machine. Isn't that why you took/used my model # and Serial #??? To make sure the right parts are ordered. So now, I have to wait another 10 days for this part to be ordered and was informed this part is $85 more. The tech blamed Samsung, but it was clearly an error on the
side. Also, whoever called me last weekend to schedule today's appointment, stated that the repair man would call me 30 minutes before coming, as I requested. He did not and just showed up as I needed to leave. I ended up having a friend run my errand so I could stay home, only to be disappointed.
It's bad enough when a dishwasher breaks, but you can always wash the dishes by hand. Not to have a washing machine for 3 weeks is a totally different story.
In the very least, I thought
should have discounted their repair man fee.
- SUSAN M.

Appliance Repair reviews in Wilmington

A

Rating
Wilmington Appliance Repair Experts Provider Name Locked
did a great job of repairing a leak in our refrigerator which prevented our ice maker from working. He also did the repair in an extremely inexpensive way when a replacement part was not available. He knew exactly what was wrong and how to fix it, given he had to improvise when the replacement part was not available. I will certainly call on him again should we need any future help with appliance repair. He's the most reasonable repair person I've used in a very long time!
- Sharon T.
A

Rating
Treated the call as urgent and arrived in very short order so I didn't
Wilmington Appliance Repair Experts Provider Name Locked
food in my freezer and refrigerator which had essentially stopped working at that point. Spent a long time defrosting and sopping up the water produced so that it didn't get on my hardwood floor. The technician was capable and courteous. I have used this repair service on numerous occasions and have always been very pleased with the service. Although the cost was a bit high, I think it is in line with what other service charge and they are really worth every penny.
- Elizabeth B.
A

Rating
Wilmington Appliance Repair Experts Provider Name Locked
did a great job. I was missing some parts to the microwave and
Wilmington Appliance Repair Experts Provider Name Locked
figured out a way to make it work. I will definitely recommend them and use them again if needed.
- Catherine M.
A

Rating
I made calls to a list of appliance repair shops as soon as I realized our fridge was not working.
Wilmington Appliance Repair Experts Provider Name Locked
was the only place that would even consider working us into their schedule on such short notice.
Wilmington Appliance Repair Experts Provider Name Locked
arrived wearing a nice, friendly smile and went right to work. He was efficient and thorough and explained the problems he found. Parts had to be ordered so we were without our fridge for several days.
Wilmington Appliance Repair Experts Provider Name Locked
called us with updates and once the parts were in they scheduled
Wilmington Appliance Repair Experts Provider Name Locked
to come out promptly to install them. We were highly impressed with the company and of course with
Wilmington Appliance Repair Experts Provider Name Locked
. We would definitely recommend them to our friends and family.
- Hank M.
D

Rating
Estimate was 60% higher than I paid 18 months ago. I will wait for the installer I got last time. At least, I didn't waste anybodies' time since the phone was answered and she looked up the price range. By the way, the 60% was the low end of the range!
- Rosalie D.
A

Rating
Both of my approx. 2-yr-old Samsung appliances (gas range and refrigerator) had already begun to fail. The read-out on the fridge door was not working and it could take nearly an hour to start the oven as it would send error messages and only begin heating after it had been re-set several times. We became seriously concerned, though, when we began smelling gas. Will, from
Wilmington Appliance Repair Experts Provider Name Locked
, located and eliminated the source of the gas smell: the middle burner was clogged. It is the only burner consisting of two pieces and they apparently must be unscrewed and taken apart to be cleaned properly, which Samsung fails to mention in the owner's manual. After taking care of that, the repairman examined/tested the oven. He said I needed a new igniter switch. I had heard that Samsung parts usually have to be ordered from the factory, so I was really happy when I found out that he had it on his truck! The control panel for the fridge does need to be ordered. They gave me the quote and will place the order when I'm ready to go ahead with it, which will likely be soon. There are two morals to this story: 1) don't ever, ever, ever, even think of buying a Samsung kitchen appliance 2) if you already own one, be glad that
Wilmington Appliance Repair Experts Provider Name Locked
can fix it.
- Jane G.
A

Rating
Water dispenser was not working in refrigerator. Ice machine OK.
Wilmington Appliance Repair Experts Provider Name Locked
came by and
knew that the water line in the frig sometimes would freeze after age. He advised that
we could get a new door or defrost the entire frig for 2 days. He then said no charge
because he did not fix anything. Wanted to pay him something but would not take.
don't see that to often.

- Alex D.
A

Rating
The microwave stopped heating, made a
Wilmington Appliance Repair Experts Provider Name Locked
than normal noise when I turned it on.
I had normally called Dr. Fixit in the past with large appliance problems, but this time, I decided to call someone else, Appliance Doctor. The doctor arrived, looked at the job and said, "Forget it. Call someone else!"
So, I called Dr. Fixit.
Wilmington Appliance Repair Experts Provider Name Locked
came out and said that my best bet would be to replace the Magnetron, diode and capacitor. Since the door springs were broken, I told him to replace them also. He quoted a guaranteed price for parts and labor.
Parts arrived and
Wilmington Appliance Repair Experts Provider Name Locked
showed up to put them in. The unit was a sheet-metal and screw nightmare. God bless Kitchenaid. Their engineers are idiots. ( I am an engineer by education - class of 1964 ).
Wilmington Appliance Repair Experts Provider Name Locked
had to leave to get more information.
Wilmington Appliance Repair Experts Provider Name Locked
returned the day before Thanksgiving and started to work. He was here for about eight hours. When he left, the parts were installed, but he had broken the microwave door trying to reassemble it. He accepted responsibility and said that he would return with the repair part at his expense. The microwave was operable while exercising extreme caution.
Several days later,
Wilmington Appliance Repair Experts Provider Name Locked
returned with the required part and installed it. The microwave was back to normal.
Dr. Fixit honored their original quote for labor in spite of the fact that it took probably 12 manhours more than it should have.
Wilmington Appliance Repair Experts Provider Name Locked
was a
Wilmington Appliance Repair Experts Provider Name Locked
. I have a Kitchenaid oven, warming drawer, microwave, dishwasher and refrigerator. For the most part, Kitchenaid is junk and I will never purchase the brand again.

- Andrew S.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Appliance Repair Experts in Wilmington, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A H Plumbing

P.O. 1345
Raleigh, NC

ACCURATE AIR, Inc.

1101 REVOLUTION ST.
Havre De Grace, MD

Air Medic Air & Dryer Duct Cleaning

310 Silkweed Ct
Wilmington, NC

Airmax Heating & Cooling Services

4563 Technology Dr
Wilmington, NC

Appliance Doctor

5541 Eagles Nest Dr
Wilmington, NC

APPLIANCE ORPHANAGE & REPAIR

1760 KINGS LANDING RD
Hampstead, NC

APPLIANCE SERVICE CO

2235 CAROLINA BEACH RD
Wilmington, NC

Appliance Solutions

5933 Watermill Way
Wilmington, NC

Appliance Zone

PO Box 55
Corydon, IN

Appliance Zone

PO Box 55
Corydon, IN

AppliancePartsPros.com

16501 Ventura Blvd Ste 500
Encino, CA

Archer's TV And Appliance

6758 Market St.
Wilmington, NC

ASSURED APPLIANCE SVC

105 ANGEL ISLAND RD
Wilmington, NC

ATLANTIC APPLIANCE & HARDWARE

914 S KERR AVE
Wilmington, NC

BOB KING AUTOHAUS

5115 NEW CENTRE DR
Wilmington, NC

Bryan's Heating & Air

PO Box 1398
Burgaw, NC

CAPE FEAR APPLIANCE SERVICE

2445 Carolina Beach Rd
Wilmington, NC

Carolina Coastal Builders

206 Causeway Dr
Wrightsville Beach, NC

Case Remodeling of Charlotte

2306 Dunavant St
Charlotte, NC

Coastal Structures

8130 Rachel Wynd
Leland, NC

Join Angie's List to get the best local reviews in Wilmington.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Large Appliance Repair
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money