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Wilmington Appliance Repair Articles
Appliance Repair reviews in Wilmington
knew that the water line in the frig sometimes would freeze after age. He advised that
we could get a new door or defrost the entire frig for 2 days. He then said no charge
because he did not fix anything. Wanted to pay him something but would not take.
don't see that to often.
I had normally called Dr. Fixit in the past with large appliance problems, but this time, I decided to call someone else, Appliance Doctor. The doctor arrived, looked at the job and said, "Forget it. Call someone else!"
So, I called Dr. Fixit.
Parts arrived and
Several days later,
Dr. Fixit honored their original quote for labor in spite of the fact that it took probably 12 manhours more than it should have.
Was able to confirm problem was the thermostat. This relatively common part was not available on the truck however, so tech had to make a return call to install the new part. As a plus, the tech recommended replacement of the defrost timer also which is a common failure point. On return call, parts were installed and fridge verified as working properly.
Cost seemed a little high to me. Bill was ~$220 and parts cost on the internet was ~$80. This gives a labor charge of $140 for less than 2 hrs work and included a 15% Angies List coupon discount. The website also stated there was a 15% senior discount, which was not included. If this senior discount is not applicable with other discounts, the website needs to say so. Note this is the second time I have run into problems with the senior discount.
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Havre De Grace, MD
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