West Jefferson Kennels

in West Jefferson, NC

Sample Reviews

F

Rating
We boarded our dogs with
and Biscuit (HBB) for the first time recently. It will also be the last time as the following explains our experience with them: Prior to boarding (approximately a week) my 5 year old Golden Retriever had a sore place and bump on his hind leg. He had been chewing it and licking it and it was a problem that we sought help from our vet on. The vet #1 prescribed a collar to use around his neck at all times until totally healed, and prednisone. The area was nearly totally healed when it came time to board. At drop off I instructed HBB that the collar was to be on at all times and I told them he had just finished all his Prednisone. When I picked him up from boarding his collar was off. I ask why that was and the worker stated they had decided to remove the collar and discard it, saying it was in the way. She went on to say they had kept it off him for the entire duration of the board (5 days). I was upset about the situation. I told her it was not their prerogative to remove the collar without notifying me. I cleaned up the area as best as possible and took my dog to the vet where we saw a partner vet #2 in the practice. She was alarmed at the appearance of the leg and I told her that despite being instructed to keep the collar on, that HBB had removed it without notifying me, or, the vet. Together, we were very displeased with HBB. Because of having the collar off for the 5 days, the bump and sore area on the leg had to be excised and cleaned out and my dog placed on antibiotics and pain medications by vet #1. Now, we will say it is possible I may have elected to have the bump removed at a later date had it not healed up and gone away, however it had nearly done so when I dropped him off to board, so it is unlikely that would have ever occurred. The cost for the surgery was just under $300. We sent a letter to HBB to tell them about the poor experience we had. The owner then called vet #1 and deceived them, failing to tell them they independently decided to remove the collar. HBB failed to note that vet #2 had seen my dog prior to surgery and instead tricked vet #1 who originally saw my dog and did the surgery. They also presented themselves as currently boarding, when in fact 1.5 weeks had passed. We would not trust
and Biscuit with our pets, nor would we recommend them to anyone.




- nancy D.
A

Rating
1Marcia is a very kind, responsive business owner who provides a great and much needed service: pet care! I found her quite by accident and have referred many people to her. She is trustworthy and dependable. And her rates are reasonable.
- Ginger L.

Boarding reviews in West Jefferson

A

Rating
West Jefferson Animal Boarders Provider Name Locked
was professional, punctual and a great communicator. She exceeded my expectations and was very quick to respond to all of my questions and concerns before, during and after my trip. My cat was well taken care of and I am very pleased with her performance! She also brought in my mail and even sent me a picture of my little one while I was away. My house was clean and orderly upon my return!
Fantastic!!
- Eric S.
A

Rating
I was very surprised that the groomer was able to handle my feisty miniature golden-doodle, and was happy with the work their groomer (
West Jefferson Animal Boarders Provider Name Locked
) did on him. The cost was very affordable and Now we are "regular" customers for grooming and we recommend the facility (highly) to anyone looking to board or groom your pet.
- erika E.
A

Rating
Our dogs had not been to
West Jefferson Animal Boarders Provider Name Locked
in some time so they had us bring them in for the day on Friday to make sure that the dogs were comfortable in the environment and that they played nicely with others.
The dogs did great. We were able to watch them on video camera during the day...which was nice. The dogs LOVE going to
West Jefferson Animal Boarders Provider Name Locked
and come home exhausted from all the fun that they've had.
The people who work at
West Jefferson Animal Boarders Provider Name Locked
are wonderful. They clearly love animals and the dogs clearly sense that. We were actually a few minutes late picking up the dogs and
West Jefferson Animal Boarders Provider Name Locked
was very accomodating.
My only issue is the price. They take very good care of the dogs...but the prices are high enough that you really need to think about it before deciding to use them. They do sell discount passes for 5 or 10 days...but those passes are only good for 2 months.
- William B.
A

Rating
15As always, Scout was well taken care of and examined. He's always well cared for whether it be exams or boarding. BTW, they also care for my dog as well in a very loved, skilled, careful manner. I never have any doubts when they take care of either of my beloved pets. They're the best!!
- Anita A.
A

Rating
Went for meet and
West Jefferson Animal Boarders Provider Name Locked
prior to taking dogs to day care. Owner sat on the floor with the dogs, answered all our questions, took us on a tour of the facility, they even have an in ground pool for the dogs.
This facility is cheaper, cleaner than the one I currently use. They also care for special needs animals and you can bring your own dog food, blankets etc for boarding. You can see your dog through the glass in the daycare area and observe how they are doing and their interactions with other dog guests.
The staff was friendly, professional and I felt comfortable (not like they were doing me a favor) leaving my dogs in their hands..
Will definitely use them in the future and highly recommend them.
- Richard S.
A

Rating
Tuesday we dropped our dogs off the young woman behind the counter asked our name and said that we didn't have a reservation but they had a kennel available for our dogs wasn't to happy that they were placed around a bigger dog that wasn't friendly, left our food with the front desk and was informed that the food should've been portioned out which we didn't have to do the last time we boarded if I was told that we needed to do it we would have. We left for our trip to
West Jefferson Animal Boarders Provider Name Locked
, around 4:00 pm Tuesday afternoon I got a phone call from the kennel and they asked me if I was bringing our dogs in because we had a reservation, of which I informed them that our dogs were already there! and the woman said "really" wow! We picked up our dogs at noon on Wednesday and told them about the phone call, if it wasn't for the fact that everything else was fine otherwise this would be the LAST TIME!!
- Bruce B.
C

Rating
If you pick your pet up at 8am after a night stay, they will charge you for the full day on the day you pick up. Even though I picked up my pooch on Monday, I was charged for the entire day on Monday. Most places have a grace period for people returning from long weekends. This is just one example. Their facilities outside were below average. Facilities inside were above average including the bathing and blow drying area. Staff was nice; however; it felt as if everyone was reading a script. I will not use their services again.
- W G.
A

Rating
West Jefferson Animal Boarders Provider Name Locked
stayed overnight in our home 3 nights while we were out of town. We had her come once during the day for a short walk because one of our dogs is crated when no one is home.
West Jefferson Animal Boarders Provider Name Locked
came to our house early evening, spent the night and left in the morning. She watered the plants for us. The house was clean when we arrived home. The dogs were happy and healthy when we got back which, of course, is really what it's all about! We will absolutely be hiring
West Jefferson Animal Boarders Provider Name Locked
again!
- AMY H.
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All Animal Boarders in West Jefferson, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Albemarle Animal Hospital

1211 Albemarle Ave
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Appalachian - New River Veterinary

218 Wilson Dr
Boone, NC

Appalachian New River Vet

218 Wilson Dr
Boone, NC

Bonnie Brae Veterinary Hospital

155 Shuford Rd
Columbus, NC

Brentwood Veterinary Center

2801 Ward Blvd
Wilson, NC

Cherokee Animal Care Clinic

1100 US 441 N
Whittier, NC

Chocowinity Pet Resort & Day Camp

89 Maple Ct
Chocowinity, NC

Deep Creek Kennel

1221 Deep Creek Ln
Yadkinville, NC

Denton Animal Hospital

175 Haywood St
Denton, NC

DOGHOUSE

15 N 6TH AVE
West Jefferson, NC

Double D Equestrian Ctr

733 Egypt Church Rd
Louisburg, NC

Grandview Animal Hospital

6043 Old US 421 Hwy
East Bend, NC

Greyt Getaway

183 Pumkin Patch Rd
Rutherfordton, NC

Martin's Point Veterinary Hospital

6405 N Croatan Hwy
Kitty Hawk, NC

North Wayne Animal Hospital

5393 US Hwy 117 N
Pikeville, NC

PAWS AND CLAWS GROOMING SALON & BOARDING KENNELS

2153 SUNNY SIDE RD
Greenville, NC

Paws and Claws Pet Inn LLC

5725 Normans Rd
Rougemont, NC

Pet Playgrounds - West Haven

48 Myrtle Ave
West Haven, CT

Riverside Veterinary Hospital

99 Success Ct
Rocky Mount, NC
West Jefferson Zip Codes

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