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Local Articles in Waynesville
You just bought a home that came with an unused water softener. How do you turn it on? One highly rated provider breaks down the process in five easy steps.
Do water softeners need routine maintenance? Many are fully automatic, but others might need service if there's a noticeable difference in water quality.
Softening your water can bring with it a whole host of benefits, but here are three things you’ll notice improving right away when you make the switch.
I actually just replaced my Pelican Natursoft "water softener" with an more-traditional ion exchange model. I used the natursoft for a little over 4 years, and I can say it worked as advertised. When remodeling a while back we decided to get a tankless water heater. All the documentation indicated that hard water with the tankless heater is a no go. We had to do somehting, but since I'm lazy (didn't want to deal with the salt or plumbing in a drain) and my wife didn't like soft water, the salt-free model looked attractive. I too was somewhat skeptical, but the reviews I found looked good, and I know enough about the science of nucleation (I was a material science major in college) to know that what they said made sense, so I bought one.
One thing needs to be made clear - the natursoft system is NOT a water softener! It contains a media which nucleates some disolved metalic salts out of solution. These crystals, once formed, remain in the water, and still react with oils, detergents, etc. in the same manner as the disolved salts. They also continue to form scale wherever water is allowed to evaporate, such as faucet nozels and shower heads. In fact, it's possible that evaporative scaling was even worse than before we installed the system.
Importantly, however, once in crystaline form, these salts do not stick to pipes, or in my case, heat-exchangers. My tankless heater has a sensor to indicate when it needs to be descaled, and the manual indicates that for my water hardness and hot water use I should have had to descale approximately every 6 months. In four years with the natursoft the descaleing indicator has never gone off. For further evidence, when I installed my new softener a few weeks ago, I had to cut sections from the copper pipe on both the inlet and outlet side of the natursoft. Both sections of pipe were installed at the same time as the natursoft, but while the pipe on the inlet side was green and rough on the inside, the outlet pipe looked and felt like new.
As such, if you want or need a salt-free system for some reason (low-sodium diet for blood pressure, don't like the feel of soft water, can't easily plumb a drain into the softener location, or can't carry heavy bags of salt to the softener), then I can unequivocably recommend the natursoft. If, like my wife and I today, you want soft water, that feels soft on your skin, creates less soap scum, rinses cleaner in the dishwasher, etc., then the natursoft probably isn't for you.
Water Softener Installation And Repair reviews in Waynesville
The technicians in explaining what work needed to be done. They used quality material (no cheap plastic) . Everything was cleaned up after the work was completed. We would highly recommend them. Thanks for a job well done!
Granted this contractor was the last in a long line of water filtration people that have not done right by us and they will also get negative comments from us. I personally am in awe in the lack of respect and attention this person showed to us in our time of need.
I think i owe a description of the unfortunate encounter with this contractor. We had a recent issue with our well pump that ended up possibly causing a change in our water quality. We called our current water filtration company who charged us $3000 to rebed our filtration system while putting in a new small cartridge filter that was supposed to help us with our water. Our tubs, fixtures, clothes, appliances, hair and skin have been stained with red (iron). We were told we would have to live with it and replace filters every 8 days. While the $3000 we spent on a re-bed did nothing to change the quality of our water. After a month of not getting any ideas or solutions they proceeded to say we need to spend another $5000 to put in a chlorine super system that would help. We then decided that we would look into other options since we had no faith in our current filtration person. We called better well systems and
Due to the urgent water situation I was hoping for a quick solution but got none. I was extremely patient and understanding but a few days ago my wife sent him a text as to why he had not responded. This was their communication
Sorry. Was confirming katolight would work. Your water is very bad. I was told by my supply house to walk away from the job. I still continued to research for something that would work. I was also given different information from yourself and your husband as to the timing of the water issues showing up. That added to the confusion as to why your water "changed". I also gave you pricing so you could hopefully recover some of your funds from other company. I hope he receives a poor review as he is the one who truly worked you over. I will gladly accept your comments on the sites and will rebut them with the information pertaining to the situation. If you would also note on the web sites I fixed your system a couple of years ago for free when the backwash line was frozen over your basement window as well as pointing out the illegal drain tie that other company did for your filter system backwash. Thank you and I wish you the best,
Oh well thank you for getting back to me so swiftly to protect your name when called out. I’m sorry that you do not have any solution because your supply house told you to walk away.
First off you told my husband last Thursday that you had spoken to your Katolight rep that you would of gotten him a proposal within 2 hours. Hence from your text that you were confident that the solution would have worked. after that text no communication was received from you after many text from my husband looking for a response
I would like to know the different information that was given to you from us about the timing of the water issue showing up.
Thank you for giving us a break on pricing of a system that you had no idea what you were going to put in. To this day we were not informed of your “system” that was going to fix all of our problems and if it didn’t work you would have taken it out free of charge. For god sake you didn’t even do a water test. You refused to do one after 3 requests from my husband. You are a lot of talk with no action.
Our relationship with the other company is none of your concern. If you thought that we were taken advantage of thank you for your thoughts, it didn’t help us recoup money from the other company and left us again with another contractor that has given us the run around
I’m glad you’re more than vocal now, when we are upset and unwilling to give you praise. You can rebut our comments but i want you to know if I
Thank you for your help with noting our illegal drain tie and your help with the frozen backwash line. See that’s how a contractor that cares about his business acts. Doing favors and getting it back in referrals and jobs is the way a true business man acts. No communication or ideas, is not the way.
Sorry you have nothing for us and you walk away. We will never recommend you.
That was the last time we spoke to
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