Wake Forest Heating & Cooling Contractors

in Wake Forest, NC

Hvac Reviews in Wake Forest

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I have a two story home with two separate systems. I had a heat pump up stairs and a gas pack down. Every thing needed to be replaced. I have used this company for service and liked the way they did business. I used another company for a service and was not comfortable with their approach. When it became evident that my systems needed replacement I called
.
came over promptly and give me many options. After our discussion I decided not to replace my gas pack but to go with 2 systems for downstairs. I saw
on a Thursday and had an install date of Monday.
, Chucky,
, Adulfo arrived on time on Monday and got right to work. Everyone was professional and efficient. Because I chose a new type of system it took 2 days for everything to be completed. However they made sure I had air conditioning restored by Monday evening. I would recommend this company of any of your hvac needs.
- Janet S.
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My A/C unit was barely cooling. Technician was on time and was polite and in good order. I was at work, and my wife showed technician the unit. First he called me and told me I needed a new unit. I asked why and he said it would not even come on. I told him that was not the problem - the unit is running but not cooling well. He hung up and called back saying okay the unit is now running. I have no idea how this could happen, but to jump to "I need a new unit" so fast was a blow to technician's credibility. Now the technician is telling me that tells me that the outside coil is really dirty and that's why A/C unit is not running well. I said okay please clean it. He said okay. He wrapped up the job and gave bill to my wife. That was where things ended up that day.
Except the unit still was not cooling well. About two weeks later, on a really hot day, I went out to look at the unit, and I pulled the grill on the front. The cooling coil was FILTHY (I took pictures including some before and after shots). This coil was not cleaned - the unit is 6 years old and I have to believe there was 6 years of deposit on the coil. I cleaned the unit myself but it still did not cool well. So I called another contractor out to have a look. Within minutes of arrival, NEW technician tells me the evaporator coil is leaking. He shows me the oils stains on the coil, and also uses a freon gas detector to confirm the leakage. I need a new coil. Within a week. coil is replaced and the unit is now running fine.
Bottom line - Alpine technician did not clean the cooling coil like he said he was going to do, and he missed the evaporator coil leaking, which was the real problem. So I am left wondering what I paid $195 for.
I called Alpine to complain. When I reached customer service, they gave me a separate name and number to call. I called and got voice mail, left a message - no call back as of yet, still waiting. So points off for problem resolution as well.
- Andrew T.

Wake Forest Hvac Articles

Hvac reviews in Wake Forest

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We took advantage of Angie's List coupon and had
Wake Forest HVAC Contractors Provider Name Locked
come out and check out a problem with furnace not coming on in our home. This service call would have otherwise cost us $89 and we therefore saved a bundle. It was an easy fix and was done within 15 minutes. Absolutely I will have
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come out for any future problems.
- David A.
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Our previous provider said we needed a new coil for our 2-year old system. Said that all of our coolant had been released because of a whole in the coil.
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came and diagnosed it as a problem with our thermostat. The coil is fine and coolant levels are full. Saved us about $1,000. Very professional. Recommend to anyone.
- Mario J.
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I am going to
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out the details exactly as they happened. I have been using
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for Service for 2 years and they have been wonderful until this past month's mishap with them. I called to get my year service done with them and the tech (
Wake Forest HVAC Contractors Provider Name Locked
) that came out was WONDERFUL!!! Very Knowledgable and knew what he was doing. He informed me that I would need a valve replaced upstairs and the Price was $947.00. He said the office was going to order the part and someone will be out tomorrow to replace, and BTW when you call in to schedule your service appointment mention that you need your UV BULB replaced. So the following day I called the office and spoke to a lady there and asked the following questions: 1. Can you guys please break out hte price for me for labor and parts, the 947 seems to be high to replace a valve. There response NO we do not do that our price's are designed that way. 2. Can you please tell me if someone will be out today. Here response was YES, they are tied up on a job and will be out as soon as they can. Mind you it is 97 degrees out and I have a 13 month old :) 3. I need to schedule and APPT and PLEASE make sure that you guys bring a replacement bulb for the upstairs unit because
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recommended. That service schedule went well. Well 6 o'clock rolls around and NO repair man at my house and NO CALL. As a business owner this REALLY BUGS me. Call your CLIENT and COMMUNICATE with them! It is a
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phone call. The following Day I have to call the office AGAIN to find out when someone is coming. They tell me they cannot make it there till tomorrow, I waited this long so no big deal.
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comes back and replaces the part and all is working 100%. The following day the Tech gets to my house for routine maint. I ask
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where the bulb is and he says that no one has ordered a bulb. So he writes it on his paper work and I call the office. I ask them to order the Bulb and please
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me back with price. That was 7 Days ago, I have yet to receive a phone call. As a business this is unacceptable. To top this all off I find out the part that was replaced was 140.00 so they charged me the remainder in fuel/install which is OUTRAGEOUS! So lesson learned on my end and please beware! It is just a sad situation and I am sorry it ended up this way but this all could have been avoided.
- Michael C.
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Maintenance was done fine and professionally. Quote was high for replacement - selected another provided @ lower cost
- Earl L.
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we've had our A/C units fixed and tuned up several times, and I found
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(or this specific tech) to be very good about explaining to us how our system worked and what to do in the future with our system.
I was happy with the work and would call them again.
- Jennifer T.
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Great! Called to get the diagnostic deal. They stilled honored it even through the phone. They were scheduled to come between 6pm to 8pm. They called around noon to say an openning between 4 and 6 came up.
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(technician) opened the heat pump casing and was able to diagnoisis the problem in 2 seconds. It was a bad compacitor. Changed it and checked everything else. The diagnostic charge was about $29 and the compacitor was $171 (about $200 total). I decided to put them( gaspack and heat pump) on service contract. He said originally it would be $279 (for both twice a year). I asked for a discount and got it for $249. I was very impressed.
- Kenneth H.
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Service technicians were very knowledgeable and professional while servicing my AC and Heating Units. They provided me with very informative maintenance procedures and would use the company in the future.
- Jacqueline M.
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The provider came out to service an our upstairs heat pump which was not cooling. The service agent,
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was very courteously and knowledgeably explained that the unit had a significant leak and that repairing it would cost a significant portion of the cost of replacing it. He also helped us understand that our old unit used the discontinued coolant and given it's age and quality level it would be more worthwhile to consider replacing it. The scheduled then sent their project manager out at a convenient time.
Wake Forest HVAC Contractors Provider Name Locked
came out and spent time to explain our options and recommended a better quality unit at a good price and he even arranged to have it put in the next day, despite the late hour.
The installers arrived the next morning, and by later that day everything was running smoothly. We can tell the difference in quality of unit already by the way it's running. They even refunded the cost of the original service call for the old unit since we opted for replacement.
This is an example of what "A" level service really is....we highly recommend them.


- LISA & RAY M.
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All HVAC Contractors in Wake Forest, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1800REMODEL

5850 West Third St.
Los Angeles, CA

1st Class Mobile Detailing Inc

205 Norwalk St
Holly Springs, NC

360 Remodel LLC

14460 New Falls of Neuse
Raleigh, NC

3D Professional Services

4348 Karlbrook Ln
Raleigh, NC

3G construction

Burlington, NC

7 Star General Contracting LLC

1444 Cairo Way
Fuquay Varina, NC

72 Degrees Heating and Air Conditioning

3459 Apex Peakway
Apex, NC

A & E Heating & Air Conditioning

4611 Hillsborough Rd BLDG 200
Durham, NC

A Maynor Heating and Air Conditioning, Inc.

5448 Apex Peakway #108
Apex, NC

A Pleasant Environment

113 Pisgah Dr
Garner, NC

A-1 Heating & Air Conditioning Inc

116 Adlett Ln
Durham, NC

A/C SOLUTIONS

5720 S VALLEY CT
Raleigh, NC

Abels Painting

13 kelly pine ct
Wake Forest, nc

ABSOLUTE AIR DUCT & DRYER

1108 HICKORY POND CT
Raleigh, NC

ABSOLUTE COMFORT INC

3305 QUARRY RD
Wake Forest, NC

Ace Painting & Maintenance llc

P.O Box 723
Apex, NC

Advanced Appliance & Air Repair LLC

548 Moores Pond Rd
Youngsville, NC

Advantaclean Environmental of Durham

6409 Fayetteville Rd #120-330
Durham, NC

Affordable Heating & Air

383 Lockwood Dr.
Clayton, NC

Air Comfort Concepts

407-C West Gannon Ave
Zebulon, NC

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